Bedienungsanleitung Adler HB150EU (Seite 25 von 83) (Deutsch, Englisch, Holländisch, Dänisch, Französisch, Italienisch, Portugiesisch, Spanisch, Schwedisch, Norwegisch, Finnisch)

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47 48ninjakitchen.eu

PRODUCT REGISTRATION

TWO (2) YEAR LIMITED GUARANTEE

When you buy a product in Germany as a consumer, you get the beneﬁt of legal rights

relating to the quality of the product (your “statutory rights”). You can enforce these

statutory rights against your retailer. However, at Ninja we are so conﬁdent about the

quality of our products (the “Products”) that we give you an additional manufacturer’s

guarantee of up to two years. This guarantee only applies to the Product if it is bought

in new and unused condition. These terms and conditions relate to our guarantees only

– your statutory rights as a buyer are unaected. Please note that the 2 year guarantee

is available in all EU countries and in the UK if it stops being an EU country during the

guarantee term.

The conditions below describe the prerequisites and scope of our guarantees which are

issued by SharkNinja Germany GmbH, Kurt–Blaum–Platz 8, 63450 Hanau (Germany)

(“us”, “our” or “we”). They do not aect your statutory rights or the obligations of

your retailer and your contract with them. The same applies if you have purchased the

product directly from Ninja.

Ninja® Guarantees

A household kitchen appliance constitutes a sizeable investment. Your new machine

needs to work properly for as long as possible. The guarantee it comes with is an

important consideration - and reﬂects how much conﬁdence the manufacturer has in its

product and manufacturing quality.

Our customer service helpline (0800 000 9063) is open from 9.00am to 6.00pm

Monday - Friday. It’s free to call, and you’ll be put straight through to a Ninja

representative. You’ll also ﬁnd online support at www.ninjakitchen.eu.

How do I register my guarantee?

You can register your guarantee online within 28 days of purchase. To save time, you’ll

need the following information about your machine:

• Model no.

• Serial Number (only if available)

• Date of purchase of the Product (receipt or delivery note)

To register online, please visit www.ninjakitchen.eu

IMPORTANT

• The guarantee covers your Product for 2 years starting on the date of purchase.

• Please keep the receipt at all times. Should you need to use your guarantee we will

need the receipt to verify the information supplied to us is correct. The inability to

produce a valid receipt will invalidate your guarantee.

What are the beneﬁts of registering my guarantee?

When you register your guarantee, you can choose to receive our newsletter containing

tips, advice and competitions. Hear the latest news about new Ninja technology and

launches. If you register your guarantee online, you’ll get instant conﬁrmation that we’ve

received your details.

For details of our privacy policy please visit www.ninjakitchen.eu

How long are our Products guaranteed for?

Our conﬁdence in our design and quality control means that your Product is

guaranteed for a total of two years.

What is covered by the guarantee?

Repair or replacement (at Ninja’s discretion) of your Product, including all parts and

labour in case of any defect in design, materials and workmanship (including transport

and shipping costs). Our guarantee is in addition to your legal rights as a consumer.

What is not covered by the guarantee?

• Normal wear and tear.

• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless

operation or handling of the kitchen appliance which is not in accordance with the

Ninja® Instruction Manual supplied with your machine.

• Use of the kitchen appliance for anything other than normal domestic household

purposes.

• Use of parts not assembled or installed in accordance with the operating instructions.

• Use of parts and accessories which are not Ninja® Genuine Components.

• Faulty installation (except where installed by Ninja®).

• Repairs or alterations carried out by parties other than Ninja or its agents, Repairs or

alterations carried out by parties other than Ninja or its agents, unless you can show

that the repairs or alterations carried out by others are not related to the defect for

which you exercise the guarantee.

What happens when my guarantee runs out?

Ninja does not design products to last for a limited time. We do appreciate that there

may be a desire for our customers to want to repair their kitchen appliance after the

guarantee has elapsed. In this case please contact our free phone customer service help

line and ask about our guarantee program, on 0800 000 9063 .

Where can I buy genuine Ninja spares and accessories?

Ninja spares and accessories are developed by the same engineers who developed your

Ninja kitchen appliance. You’ll ﬁnd a full range of Ninja spares, replacement parts and

accessories for all Ninja machines at www.ninjakitchen.eu

Please remember that using non-Ninja spares may invalidate your manufacturer's

guarantee. However, your statutory rights are unaected.

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