Bedienungsanleitung AEA PK-232 MBX - Pakratt 232 (Seite 3 von 199) (Englisch)

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USER'S GUIDE PREFACE

Welcome

Congratulations!! You've purchased another fine AEA product.

PLEASE, before we go any further, may we ask you to FILL OUT AND RETURN the Warranty Regis-

tration Card, which has been packed with your PK-232 system.

WE WILL NOT BE ABLE TO FURNISH YOU WITH ANY UPDATES TO THE SOFTWARE IF YOU DO

NOT RETURN THE ABOVE DOCUMENT. AS NEW FEATURES ARE DEVELOPED, WE ARE SURE YOU

WILL WANT TO BE ABLE TO OBTAIN THEM.

If you call for any kind of customer assistance, we'll ask you for the serial number on you warranty

card. Because of the numerous situations in which our product is used by an unauthorized third

party, we MUST verify that you are the licensed user. We may choose to call you at the phone

number listed in our records to verify your identity. THANK YOU for your patience.

Product Update Policy

From time to time AEA will make available updates to the design of its products. These sometimes

are made available to the user who has previously purchased its products. We can only tell you

about these updates if we have your warrant card. PLEASE SEND IT IN if you have not already

done so. Future versions of software for the PK-232 will most likely become available. AEA will

make these updates available, if possible.

In Case of Trouble

Application and troubleshooting assistance may be had by calling AEA during our 8-12, 1-4:30

working hours in Seattle WA. Ask for the Customer Service Department. The phone number is

(206 775-7373. Please have your product serial number and version date of the software available.

The version date is on the first screen that comes up when you turn on the PK-232. We will also

need to know the nature of any other equipment connected to the PK-232.

Please attempt to solve problems locally, using other hams or an AEA dealer. Substituting a PK-80

or other TNC that you know is working properly for your questionable one is a diagnostic techni-

que that will check out the rest of your station. Also try running your PK-232 in another station.

If you call for assistance, please have your PK-232 up an running beside the phone. Our service

technician will likely ask you to perform certain keyboard routines to aid in diagnosis. If you have a

voltmeter handy, you might have the PK-232 open so you can report measurements to the service

technician.

PLEASE DO NOT RETURN THE PK-232 TO US WITHOUT CONTACTING US FOR PERMISSION

FIRST. WE WOULD LIKE THE OPPORTUNITY TO TROUBLESHOOT THE PROBLEM OVER THE

PHONE FIRST, SAVING YOU BOTH TIME AND MONEY.

If you send us the PK-232 by UPS it must be sent to the street address - not the post office box

number. The street address is:

AEA. Inc.

206 196th St. SW

Lynnwood, WA 98036

USA

We will need YOUR street address for UPS return - be sure and send it.

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AEA PK-232 MBX - Pakratt 232 Seite 3

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