SYMPTOM CAUSE AND/OR CORRECTIVE ACTIONS
No start-up menu
The POWER connector to the unit is not securely inserted.
Make sure you connect the AC adapter to the unit properly.
When you connect the AC adapter to the unit and power up the unit,
even without a memory card, you should see a start-up menu
If you don't see the menu screen, check if the power is connected to
the unit and make sure it is securely attached.
The unit does not play
The save media memory card is not inserted correctly.
No photo, music, or movie file on the save media.
Incompatible file format. Verify if the way you inserted the card is
correct, do not force the save media into the slot.
Make sure there is at least one supported photo, Music or movie
files on the memory card.
Compatible Photo format: JPEG.
Compatible Music format: MP3.
Compatible Movie format: MPEG-1, MPEG-2 and MPEG-4.
Photo does not appear
in full screen mode
This is normal since different digital cameras take pictures in
varieties of resolutions (or pixels) and aspect ratios.
Make sure the screen display mode was setto16:9 in the SETUP
Use a photo editing software to resize the picture's ratio to 16:9
Small or distorted movie
size on the screen
Low movie resolution or incorrect movie's aspect ratio.
The movie file must be in 16:9 aspect ratio (Approximate resolution
No sound Mute or the volume is min.
Increase the volume.
Make sure there is at least one supported music or movie file on the