The data from the MOVEBAND MB12 looks incorrect
• Make sure that you wear MOVEBAND on your dominant wrist when
collecng data, and make sure that you sleep at least one night wearing your
MOVEBAND before aempng to get a measurement.
• Make sure you have an acve internet connecon to ensure successful
synchronisaon of data between your MOVEBAND and the app on your
phone.
How to reset your MOVEBAND MB12
• On your phone, nd and touch Moveband > Reset Moveband
• Touch “Erase all data and reset”.
What can I do if my MOVEBAND can’t receive nocaons?
To enable your MOVEBAND to receive nocaons from smartphone, follow
the steps below.
1. Enable the ALCATEL MOVEBAND app to start automacally once the phone
is powered on.
2. Add the ALCATEL MOVEBAND app to the whitelist or protected app list.
3. Turn o any power saving sengs which disable the app when the screen
is locked.
4. Go to Sengs > Nocaons > Nocaons access> ALCATEL
MOVEBAND. Disable ALCATEL MOVEBAND nocaons, then enable
them again.
5. Restart your smartphone.
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TCL Communicaon Ltd. reserves the right to alter material or technical
specicaon without prior noce.
