Bedienungsanleitung Alcatel One Touch 2010X Smartphone | 5,92 mb | Englisch


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Unable to receive incoming calls
Make sure your phone is switched on and connected to a network (check
for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not forwarded incoming calls (see page 48)
Make sure that you have not barred certain calls
Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her name or number
I cannot find my contacts
Make sure your SIM card is not broken
Make sure your SIM card is inserted properly
Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the volume key
Check the network strength
Make sure that the receiver, connector or speaker on your phone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this
service
Make sure this feature does not require an ALCATEL ONE TOUCH accessory
When I select a number from my contacts, the number cannot be dialed
Make sure that you have correctly recorded the number in your file
Make sure that you have inputted the country prefix when calling a foreign
country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files from
your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in
"Messages\Options\Alerts\Voicemail"
Try later if the network is busy
I am unable to send and receive MMS
Check your phone memory availability as it might be full
Contact your network operator to check service availability and check MMS
parameters (see page 32)
Verify the server centre number or your MMS profile with your operator
The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of
them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH PC suite first of all
Check that your computer meets the requirements for ALCATEL ONE
TOUCH PC Suite installation
Make sure that you’re using the right cable from the box
I am unable to download new files
Make sure there is sufficient phone memory for your download
Select the microSD card as the location to store downloaded files
Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other users
Make sure that the two phones are within Bluetooth’s detection range






Alcatel One Touch 2010X Bedienungsanleitung


Smartphone

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Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network) • Check your subscription status with your operator (credit, SIM card valid, etc.) • Make sure you have not forwarded incoming calls (see page 48) • Make sure that you have not barred certain calls • Make sure that your phone is not in flight mode The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator • Your caller has concealed his/her name or number I cannot find my contacts • Make sure your SIM card is not broken • Make sure your SIM card is inserted properly • Import all contacts stored in SIM card to phone The sound quality of the calls is poor • You can adjust the volume during a call by pressing the volume key • Check the network strength • Make sure that the receiver, connector or speaker on your phone is clean I am unable to use the features described in the manual • Check with your operator to make sure that your subscription includes this service • Make sure this feature does not require an ALCATEL ONE TOUCH accessory When I select a number from my contacts, the number cannot be dialed • Make sure that you have correctly recorded the number in your file • Make sure that you have inputted the country prefix when calling a foreign country I am unable to add a contact in my contacts • Make sure that your SIM card contacts are not full; delete some files from your SIM card or save the files in the phone contacts I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Messages\Options\Alerts\Voicemail" • Try later if the network is busy I am unable to send and receive MMS • Check your phone memory availability as it might be full • Contact your network operator to check service availability and check MMS parameters (see page 32) • Verify the server centre number or your MMS profile with your operator • The server centre may be swamped, try again later icon is displayed on my standby screen The flickering • You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key) I am unable to connect my phone to my computer • Install ALCATEL ONE TOUCH PC suite first of all • Check that your computer meets the requirements for ALCATEL ONE TOUCH PC Suite installation • Make sure that you’re using the right cable from the box I am unable to download new files • Make sure there is sufficient phone memory for your download • Select the microSD card as the location to store downloaded files • Check your subscription status with your operator The phone cannot be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users • Make sure that the two phones are within Bluetooth’s detection range My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability 73 74