Bedienungsanleitung Alcatel One Touch 308 (Seite 32 von 33) (Englisch)

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I cannot access my voicemail

• Make sure your operator’ s voicemail number is correctly entered in

"Messaging\Voicemail"

• Try later if the network is busy

I am unable to send and receive MMS

• Check your phone memory availability as it might be full

• Contact your network operator to check service availability and check MMS

parameters (see page 31)

• Verify the server centre number or your MMS profile with your operator

• The server centre may be swamped, try again later

The icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them

or archive them in the phone memory

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal Unblocking

Key)

I am unable to download new files

• Make sure there is sufficient phone memory for your download

• Select the microSD card as the location to store downloaded files

• Check your subscription status with your operator

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)

• After a partial charge, the battery level indicator may not be exact. Wait for at

least 20 minutes after removing the charger to obtain an exact indication

• Switch on the backlight upon request

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network (check for

overloaded or unavailable network)

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not forwarded incoming calls (see page 34)

• Make sure that you have not barred certain calls

• Make sure that your phone is not in flight mode

The caller’s name/number does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her name or number

I cannot find my contacts

• Make sure your SIM card is not broken

• Make sure your SIM card is inserted properly

• Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the key

• Check the network strength

• Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this

service

• Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number cannot be dialed

• Make sure that you have correctly recorded the number in your file

• Make sure that youhave inputted the country prefix when calling a foreign country

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files or save the

files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

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Alcatel One Touch 308 Seite 32

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