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I cannot access my voice mail
Make sure your operator’s voice mail number is correctly entered in “• My
numbers”
Try later if the network is busy•
I am unable to send and receive MMS
Check your phone memory availability as it might be full•
Contact your network operator to check service availability and check MMS •
parameters (see Page 50)
Verify the server centre number or your MMS profile with your operator•
The server centre may be swamped, try again later•
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key)
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH Android Manager first of all•
Check that your USB driver is installed properly•
Open the Notification panel to check if the Android Manager Agent has •
activated
Check that you have ticked the checkbox of USB debugging in • Settings\
Applications\Development\USB debugging
Check that your computer meets the requirements for ALCATEL ONE •
TOUCH Android Manager Installation
Make sure that you’re using the right cable from the box.•
I am unable to download new files
Make sure there is sufficient phone memory for your download•
Select the microSD card as the location to store downloaded files•
Check your subscription status with your operator•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other •
users (see Page 80)
Make sure that the two phones are within Bluetooth’s detection range•
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)•
After a partial charge, the battery level indicator may not be exact. Wait for at •
least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request.•
Extend the email auto-check interval for as long as possible.•
Update news and weather information on manual demand, or increase their •
auto-check interval.
Exit background-running applications if they are not being used for a long •
time.
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.•
The phone becomes warm after prolonged calls, game playing,
internet surfing or running other complex applications
This heating is a normal consequence of the CPU handling excessive data. •
Ending above actions will make your phone return to normal temperature.
