Bedienungsanleitung Alcatel One Touch HERO 8 - D819 (Seite 13 von 14) (Englisch)

685521

Zoom out

Zoom in

Vorherige Seite

1/14

Nächste Seite

24 25

In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever,

including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed

by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied

warranties, so the preceding limitations or exclusions may not apply to you.

Troubleshooting��

Before contacting the service centre, you are advised to follow the instructions below:

• You are advised to fully charge (

) the battery for optimal operation.

• Avoid storing large amounts of data in your device as this may affect its performance.

• Use Factory data reset and the upgrade tool to perform device formatting or software upgrading (to reset factory data, hold down

the power key and the Volume up key at the same time). ALL User device data: contacts, photos, messages and files, downloaded

applications will be lost permanently. It is strongly advised to fully backup the device data and profile via Smart Suite before doing

formatting and upgrading.

Please, carry out the following check:

My device cannot be switched on or is frozen

• When the device cannot be switched on, charge for at least 20 minutes to ensure the minimum battery power needed, then try to

switch on again.

• When the device falls into a loop during power on-off animation and the user interface cannot be accessed, press and hold the Volume

down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.

• If neither method is effective, please reset the device using the Power key and the Volume up key, (holding both together).

My device has not responded for several minutes

• Restart your device by pressing and holding the Power key.

My device turns off by itself

• Check that your screen is locked when you are not using your device, and make sure the Power key is not accidentally contacted while

the screen is unlocked.

• Check the battery charge level.

My device cannot charge properly

• Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20

minutes to display the battery charger indicator on the screen.

• Make sure charging is carried out under normal conditions (0°C to +40°C).

• When abroad, check that the voltage input is compatible.

I am unable to connect my device to my computer

• Install ALCATEL Smart Suite.

• Check that your USB driver is installed properly.

• Open the Notification panel to check if the Smart Suite Agent has been activated.

• Check that you have marked the checkbox of USB debugging.

To access this function, touch Settings\About device, then touch Build number 7 times. Then touch Settings\Developer options\

USB debugging.

• Check that your computer meets the requirements for ALCATEL Smart Suite Installation.

• Make sure that you’re using the right cable from the box.

The device cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your device is visible to other users.

• Make sure that the two devices are within Bluetooth’s detection range.

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 2.5 hours).

• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an

exact indication.

• Adjust the brightness of screen as appropriate.

• Extend the email auto-check interval for as long as possible.

• Update news and weather information on manual demand, or increase their auto-check interval.

• Exit background-running applications if they are not being used for a long time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

IP5001_D819_QG_Eng_GB_02_140813.indd 24-25 2014/8/13 16:17:42

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Alcatel One Touch HERO 8 - D819 Seite 13

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Missbrauch melden von Frage und/oder Antwort

Art des Missbrauchs:

Forenregeln

Neu registrieren

Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Ihre Frage wurde zu diesem Forum hinzugefügt

Info