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Altec Lansing octiv
AIR Wireless Speaker System
for iPod
®
M812
User Guide
1

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  • Page 1

    Altec Lansing octiv™ AIR Wireless Speaker System
    for iPod®

    M812


    User Guide



  • Page 2

    The lightning flash with arrowhead, within an
    equilateral triangle, is intended to alert the user to
    the presence of uninsulated “dangerous voltage”
    within the product’s enclosure that may be of
    sufficient magnitude to constitute a risk of
    electric shock to persons.

    Caution: To prevent the risk of electric shock,
    do not remove cover (or back). No userserviceable parts inside. Refer servicing to
    qualified service personnel.

    The exclamation point within an equilateral triangle
    is intended to alert the user to the presence
    of important operating and maintenance
    (servicing) instructions in the literature
    accompanying the appliance.

    Safety Information

    Warranty

    CAUTION
    To prevent electric shock do not use this (polarized) plug with an extension cord,
    receptacle or other outlet unless the blades can be fully inserted to prevent blade
    exposure

    Altec Lansing One Year Limited Warranty
    (Two-Year Limited Warranty In the European Union and Asia)
    What Does The Warranty Cover?
    Altec Lansing warrants that its products shall be free from defects in materials or
    workmanship, with the exceptions stated below.

    WARNING
    To reduce the risk of fire or electric shock, do not expose this appliance to rain or
    moisture.
    IMPORTANT SAFETY INSTRUCTIONS
    1. Read these instructions.
    2. Keep these instructions.
    3. Heed all warnings.
    4. Follow all instructions.
    5. Do not use this apparatus near water – This apparatus shall not be exposed
    to dripping or splashing, and no objects filled with liquids, such as vases,
    shall be placed on the apparatus.
    6. Clean only with dry cloth.
    7. Do not block any ventilation openings. Install in accordance with the
    manufacturer’s instructions. The apparatus should not be situated on a
    bed, sofa, rug or similar surface that may block the ventilation openings.
    The apparatus must not be placed in a built-in installation, such as a closed
    bookcase or cabinet that may impede the flow of air through the ventilation
    openings. Ventilation should not be impeded by covering the openings with
    items such as newspapers, tablecloths, curtains, etc.
    8. Do not install near any heat sources such as radiators, heat registers,
    stoves, or other apparatus (including amplifiers) that produce heat.
    9. No naked flame sources, such as lighted candles, should be placed on the
    apparatus.
    10. Do not defeat the safety purpose of the polarized or grounding-type plug.
    A polarized plug has two blades with one wider than the other. A grounding
    type plug has two blades and a third grounding prong. The wide blade or
    the third prong are provided for your safety. If the provided plug does not fit
    into your outlet, consult an electrician for the replacement of the obsolete
    outlet.
    11. Protect the power cord from being walked on or pinched – particularly at
    plugs, convenience receptacles, and the point where they exit from the
    apparatus.
    12. Do not install in an area which impedes the access to the power plug.
    Disconnecting the power plug is the only way to completely remove power
    to the product and must be readily accessible at all times.
    13. Power source – Use only power supplies of the type specified in the
    operating instructions or as marked on the appliance. If a separate power
    supply is included with this apparatus, do not substitute with any power
    supply – use only manufacturer-provided power supplies.

    What Is The Period Of Coverage?
    For units purchased in European Union or Asia, this warranty runs for two years
    from the date of purchase. For units not purchased in Europe or Asia, this
    warranty runs for one year from the date of purchase. The term of any warranties
    implied by law shall expire when your limited warranty expires. Some states and/
    or Member States in the European Union do not allow limitations on how long an
    implied warranty lasts, so the above limitation may not apply to you.
    What Does The Warranty Not Cover?
    This warranty does not cover any defect, malfunction or failure that occurs as a result
    of: improper installation; misuse or failure to follow the product directions; abuse;
    or use with improper, unintended or faulty equipment. (For information on proper
    installation, operation and use consult the manual supplied with the product. If you
    require a replacement manual, you may download a manual from www.alteclansing.
    com.) Also, consequential and incidental damages are not recoverable under
    this warranty. Some states do not allow the exclusion or limitation of incidental or
    consequential damages, so the above limitation or exclusion may not apply to you.
    What Will Altec Lansing Do To Correct The Problem?
    Altec Lansing will, at its option, repair or replace any product that proves to
    be defective in material or workmanship. If your product is no longer being
    manufactured, or is out of stock, at its option, Altec Lansing may replace your
    product with a similar or better Altec Lansing product.
    How To Get Warranty Service
    To get a covered product repaired or replaced, you must contact Altec Lansing
    during the warranty period by e-mail (csupport@alteclansing.com). You must
    include in your e-mail, your name, address, e-mail address, telephone number,
    date of purchase and a complete description of the problem you are experiencing.
    In the United States, you may alternatively contact Altec Lansing by telephone at
    1-800-ALTEC88 — please be prepared to provide the same information. If the
    problem appears to be related to a defect in material or workmanship, Altec Lansing
    will provide you a return authorization and instructions for return shipment. Return
    shipments shall be at the customer’s expense, and the return must be accompanied
    by the original proof of purchase. You should insure the shipment as appropriate
    because you are responsible for the product until it arrives at Altec Lansing.
    How Will State Law Affect Your Rights?
    This warranty gives you specific legal rights, and you may also have other rights
    which vary from state to state. Please note that in the European Union, you as
    a consumer might have other legal rights under national legislation of European
    Union Member States governing the sale of Altec Lansing’s goods. Those rights
    are not affected by this guarantee.

    14. Unplug this apparatus during lightning storms or when unused for long
    periods of time.

    The above limited warranties and remedies are sole warranties and remedies
    available to purchaser, if, and to the extent, valid and enforceable under the
    applicable law.

    15. Refer all servicing to qualified service personnel. Servicing is required when
    the apparatus has been damaged in any way, such as power-supply cord
    or plug is damaged, liquid has been spilled or objects have fallen into the
    apparatus, the apparatus has been exposed to rain or moisture, does not
    operate normally, or has been dropped. For service, refer to qualified service
    personnel, return to the dealer, or call the Altec Lansing service line for
    assistance.

    Customer Service
    The answers to most setup and performance questions can be found in the
    Troubleshooting guide. You can also consult the FAQs in the customer support
    section of our Web site at www.alteclansing.com. If you live in North America and
    still can’t find the information you need, please call our customer service team for
    assistance before returning the speakers to your retailer under their return policy.

    16. This product contains batteries, please recycle per local regulations.
    17. Only use attachments/accessories specified by the manufacturer.
    18.

    Use only with the cart, stand, tripod, bracket, or table specified
    by the manufacturer or sold with the apparatus. When a cart is
    used, use caution when moving the cart/apparatus
    combination to avoid injury from tip-over.

    Tel: 800-258-3288
    E-mail: csupport@alteclansing.com
    If you live outside of North America, please visit our web site at www.alteclansing.com
    and select your region to locate your country’s distributor.
    For the most up-to-date information, be sure to check our Web site at
    www.alteclansing.com.
    International Distribution
    International customers: For information regarding the distribution of Altec Lansing
    products in your country, please visit www.alteclansing.com and click on your region.
    Disposal of Old Electrical & Electronic Equipment
    This symbol on the product or on its packaging indicates that this
    product shall not be treated as household waste. Instead it shall be
    handed over to the applicable collection point for the recycling of
    electrical and electronic equipment. By ensuring this product is
    disposed of correctly, you will help prevent potential negative
    consequences for the environment and human health, which could
    otherwise be caused by inappropriate waste handling of this product. The
    recycling of materials will help to conserve natural resources. For more detailed
    information about recycling of this product, please contact your local city office
    or your household waste disposal service.

    2



  • Page 3

    Introduction
    Thank you for purchasing the Altec Lansing M812
    Wireless Speaker System for iPod. The M812 includes
    one or two wireless, high-performance speakers and a
    transmitter base that allows you to listen to most iPod
    models, FM radio stations and auxiliary audio sources.
    Music is wirelessly transmitted from the base to the
    speaker. Since the speakers are wireless, you can place
    them almost anywhere in your home. Basic playback
    functions for the iPod can be controlled with the supplied
    remote control.
    Want audio throughout your house? Expansion is easy;
    you can use up to eight M812 Wireless Speakers in one
    system. Optional, add-on speaker units are available
    online at www.alteclansing.com. Go to the M812 product
    page.

    Contents
    Set up and basic operation...............................pages 3-4
    Basic controls and functions.............................pages 5-7
    Advanced operation.........................................pages 8-9
    Specifications........................................................page 9
    Troubleshooting............................................pages 10-11

    Information And Support
    For additional information and support, visit
    www.alteclansing.com or contact Customer Support.
    (See inside front cover for contact information.)

    In the Box
    Your M812 system includes:
    • Wireless speaker(s)
    • Transmitter base
    • iPod adapters
    • Remote control (2 AAA batteries included)
    • Power supply for transmitter base
    • FM Antenna
    • AC power cord (for wireless speaker)
    • 3.5 mm stereo audio cable
    • User guide and quick-connection instructions

    Set up and basic operation
    Set Up
    The wireless capabilities of the M812 make it easy and
    flexible to set up. The transmitter base can be located up
    to 100 feet from the speaker, so you can place speakers
    for best sound and the base for convenient access.
    See the M812 Quick Start Guide for step-by-step
    instructions for quick set up of your M812 system. In
    this booklet, you’ll find more detail on connections and
    operation. After making connections, turn on the speaker(s)
    first and then turn on the power to the transmitter base.
    This allows the base and speaker(s) to synchronize more

    easily. If synchronization does not take place, see Wireless
    Connectivity for more information (page 4).

    Transmitter Base
    The transmitter base serves as an iPod dock and FM
    tuner. It has rear connectors for auxiliary audio sources
    and the power adapter.
    iPod Dock
    The M812 works with iPods that have a dock connector
    (Generation 3 iPods and newer.) To use an iPod with
    the M812, install the appropriate adapter plate into
    the universal dock. Adapters for several different iPod
    models come with the M812. Other adapter sizes may be
    supplied with your iPod or be available from Apple.
    Auxiliary Audio Devices
    The M812 supports auxiliary audio sources such as
    portable CD players.
    Connect one end of the supplied 3.5 mm stereo cable
    into the auxiliary input jack (AUX) located on the back
    of the M812 transmitter base, and the other end to the
    headphone or line-out jack on your auxiliary audio device.
    RCA connectors. To connect a device that uses RCAtype output jacks, you must use an adapter to convert
    the RCA output to a 3.5 mm input. These adapters are
    available at most electronics-supply stores.
    FM Antenna
    Attach the supplied FM antenna for FM reception.
    Power Supply
    The transmitter base is powered by the power supply
    that comes with the M812. Connect the power supply
    to the transmitter base, then plug the power supply into
    a wall outlet.

    Wireless Speaker
    The supplied power cord attaches to the back of the
    wireless speaker.
    Speaker Settings
    Two switches are located on the back of the speaker. The
    location switch allows you to set the speaker for table-top
    or wall-mounted use. The factory default setting is for
    table-top use.
    The mode switch allows you to set the speaker for stereo
    sound or as the left or right speaker in a pair of speakers.
    The factory default setting is stereo.
    Wall Mounting A Speaker
    The wireless speaker can be placed on an appropriate
    level surface or mounted on a wall using the optional wallmounting bracket.
    The speaker should only be mounted on the wall using
    a wall-mounting bracket provided by Altec Lansing.
    You can order the wall-mounting bracket online at
    www.alteclansing.com. Go to the M812 product page.
    3



  • Page 4

    Wireless Connectivity
    The transmitter base and speaker can communicate over
    three wireless radio frequency (RF) channels. The default
    setting is AUTO. You may also manually select one of the
    three channels.
    In AUTO, the transmitter base looks for and transmits
    on the most interference-free of the three channels. The
    speaker searches the channels until it finds the base.
    It is possible that the speaker and base may lose their
    synchronized connection from time to time. You may also
    experience interference with the connection.
    If you experience interference or lose the connection
    between speaker and transmitter base, you can force the
    M812 to re-synchronize. To do so, press and hold down
    the STANDBY key on the transmitter base. After three
    seconds, the LED to the left of the STANDBY key will
    begin to flash. Continue to hold down the STANDBY key
    until the LED stops flashing (about six seconds).
    If you continue to experience interference, check to see
    if you can eliminate the source by moving other devices
    that use the same RF spectrum. For instance, laptop
    computers that use 802.11 wireless networking can
    conflict with your M812 wireless connection.
    If problems persist, you can manually set the radio
    frequency (RF) channel to channel 1, 2 or 3. To do so,
    follow the instructions in Advanced Operations under the
    heading Set RF Channels (page 8).

    Listening To Your M812
    Remote Control Operation
    To control the M812, the remote control must be pointed
    toward the front of the speaker. (In a multi-speaker
    system, any speaker that is synchronized can control the
    system.) The transmitter base does not have an IR sensor.
    Commands are transmitted to the base from the speaker.
    The M812 remote control uses two AAA-size batteries.
    Power and Input Selection
    To turn on the M812, press the STANDBY key on the
    transmitter base or the POWER key on the side of the
    speaker or the remote control. Select iPod, FM or AUX
    by pressing the input selector on the speaker or using the
    remote control.
    iPod
    With your iPod docked in the transmitter base, turn on
    your iPod.
    Press
    on the remote to start playing the iPod. (You
    can also press
    on the iPod itself.)
    FM
    or
    on the remote
    To change the radio tuning, press
    or the TUNE +/– keys on the speaker. Hold the key down
    to make the tuner scan to the next strong signal. Press
    the key repeatedly to manually adjust the tuning.
    The M812 can store up to six of your favorite FM stations.
    To PRESET a station, tune to the desired frequency, then
    press and hold the desired PRESET key on the remote
    until PRESET shows on the speaker display.
    4

    AUX
    To play music from an auxiliary audio device, connect the
    device to the transmitter base. Control music play back
    using the controls on the auxiliary device.
    Volume
    There are two levels of volume control: local and master.
    The range for local and master volume is 0 to 80.
    Local volume affects only one speaker at a time. To adjust
    local volume, use the + and – keys on the remote control
    while pointing the remote control at the speaker that you
    want to adjust. You can also adjust local volume using the
    VOLUME keys located on the side panel of the speaker.
    Master volume allows you to adjust all speakers in a
    multi-speaker system from a single location. Master
    volume can be adjusted using the MASTER VOL keys on
    the remote control.
    If you have a single-speaker system, you may use master
    and local volume interchangeably.
    Treble and Bass
    To control treble or bass levels, press the TREBLE or
    BASS keys on the remote control. The display on the
    speaker will indicate the levels.
    Reset
    To reset your M812 settings, press and hold the POWER
    key
    on the side of the speaker for three seconds. See
    the Advanced Operation section for more information on
    the reset function.



  • Page 5

    Basic Controls and Functions
    Wireless Speaker
    Side Panel



    1



    2



    3



    1

     OLUME +/–
    V
    Raises and lowers the volume.

    2

    INPUT
    Changes the playback source (iPod, FM and AUX).

    3

     UNE / TRACK +/–
    T
    In FM mode, adjusts tuning.
    In iPod mode, changes tracks.

    4

     OWER
    P
    Switches the power mode between Standby and On.

    1

     OCATION: WALL / TABLE
    L
    This switch adjusts the sound to provide the best
    listening experience dependent upon whether the
    speaker is positioned on a table top or mounted to the
    wall. The factory default is TABLE.

    2

     ODE: L / STEREO / R
    M
    Sets mode for use as a stereo, left or right speaker.
    Left or right mode is used when an additional speaker
    is connected in the same room. The factory default is
    STEREO.

    1

     ISPLAY
    D
    Displays selected source, FM frequency and menu
    information. The display will automatically dim six
    seconds after the last key has been pressed on the
    speaker unit or remote control.

    2

    IR SENSOR
    IR receiving sensor for use with supplied IR remote
    control.

    4

    Bottom Panel

    1



    2

    Display



    1
    1



    2
    2

    5



  • Page 6

    Transmitter Base
    Front Panel



    1

     TANDBY / ON
    S
    Switches the power mode between Standby and On for
    the transmitter base. This light (left of the STANDBY key)
    illuminates when the transmitter base is on.



    2

     YNC 1 LED
    S
    Illuminates to indicate that the transmitter base is
    synchronized with one wireless speaker unit.

    3

     YNC 2 LED
    S
    Illuminates when two or more M812 wireless speaker
    units are connected and synchronized with the
    transmitter base. Any speaker that is synchronized can
    control the system.

    1

     UX
    A
    Connect auxiliary devices (e.g., portable CD players) to
    3.5 mm stereo, line-level input jack using supplied cable.



    2

    M
    F
    Connect the supplied 75 Ohm FM “T” antenna.



    3

     VDC
    9
    Connect the supplied 9V DC/1.6A wall adapter. Connect
    only the adapter supplied with the M812.

    1
    2

    3



    Rear Panel



    6

    3

    1
    2



  • Page 7

    Remote Control



    1

    2



    3



    4

    1

     TANDBY/ON key
    S
    Turns on the M812 or places it in standby mode.

    2

     UTE
    M
    Mutes the speaker.

    3

     ASTER VOL +/– keys
    M
    Press to adjust the volume of several speakers when
    they are all synchronized with the transmitter base. If you
    have only one speaker, these keys operate the same as
    +/– keys on the ring of controls on the lower part of the
    remote and the volume controls on the side of the
    speaker.

    5



    4

     ASS +/– keys
    B
    Adjusts the bass tones of the speaker up or down from
    -6 to +6 decibels.

    6


    5

     REBLE +/– keys
    T
    Adjusts the treble tones of the speaker up or down from
    -6 to +6 decibels.

    6

    iPOD/FM/AUX keys
    Press to select an input source.

    7




    9

    7

    10

    8



    8

     -6 keys
    1
    Used to select and set FM station presets.
    To preset an FM station:
    Tune to the desired FM Station. See “FM Tuning” below.
    Press and hold one of the preset keys for three seconds.
    The display will show PRESET and the number of the
    preset key.
     /– keys
    +
    Control the volume of a single speaker.
    (FR/FF) keys



    For iPod:
    • Press once to move to the previous or next track.
    • Press and hold the key to do a fast forward or rewind.
    FM tuning:
    • Press once to tune to the next station.
    • Hold the key for a second to SEEK (tune to the next
    station with a clear signal).
    • Hold for two seconds to SCAN (cycle through each
    channel until you release the key).


    9

    
    (Play/Pause) key
    Press to play or pause the playback of iPod. Toggles
    between play and pause modes each time it is pressed.

    7



  • Page 8

    Advanced Operation
    Multi-Speaker Systems
    With a single transmitter base, you can transmit audio
    to as many as eight wireless speakers. Speakers can be
    set to standard stereo mode or to serve as pairs of left
    and right speakers. By adding speakers to your system,
    you can create separate listening areas served by one or
    more speakers.
    When you power up a multi-speaker system, turn on
    the speakers first and then turn on the power to the
    transmitter base. This will allow synchronization between
    the speakers and the base. If one or more speakers fail
    to synchronize or synchronization is lost during operation,
    you must re-synchronize the system.
    To re-synchronize the transmitter base with the
    speaker(s), press and hold the STANDBY key on the
    transmitter base. After three seconds, the LED to the
    left of the STANDBY key will begin to flash. Continue to
    hold down the STANDBY key until the LED stops flashing
    (about six seconds).
    Settings Menu

    Set FM MODE
    Three FM modes are included to accommodate radio
    frequencies in different countries. Follow the steps below
    to set the M812 for your region.
    Note: When you change FM MODE, station presets are
    erased.
    1. Select FM MODE from the menu.
    2. Press the VOLUME +/– key to scroll through the
    possible values – US, JAPAN or EUROPE.
    3. Press INPUT to select a value. The value is saved and
    the display exits the menu.
    Set RF Channels
    This option allows you to adjust the radio frequency (RF)
    channel settings to eliminate interference from other
    nearby wireless devices, including other M812s. The
    AUTO setting allows the M812 to use the clearest of the
    three available channels. Or you may manually select
    channel 1, 2 or 3.
    1. Select RF CHAN from the menu.
    2. Press the VOLUME +/– key to scroll through the
    possible values – CH1, CH2, CH3 or AUTO.

    The settings menu of the M812 allows you to adjust
    setup functions, such as RF channel, and audio
    functions, such as bass and treble. The menu on the
    M812 contains the following items:

    3. Press INPUT to select one of the three channels or
    select AUTO.

    BASS

    • When using more than one speaker, ensure that all
    speakers are on the same channel prior to setting the
    transmitter.

    TREBLE
    FM MODE
    • US
    • JAPAN
    • EUROPE

    RF CHAN
    • AUTO
    • CH1
    • CH2
    • CH3
    DEFAULT
    • LOCAL
    • FACTORY
    EXIT

    NoteS

    • When you change the channel setting on the
    speaker(s), you must also select the same channel on
    the transmitter to keep sync. To do this:
    1. Press and hold the STANDBY key on the base
    transmitter for three seconds. The standby LED (on
    the left) will blink. The SYNC1 and SYNC2 LEDs
    indicate the current channel setting.

    Menu Navigation



    • LED1 illuminated – CH1 is selected (LED 2 is off.)

    Follow these steps to make changes to the settings:



    • LED2 illuminated – CH2 is selected (LED1 is off.)

    1. Press and hold the INPUT key on the side panel of
    the wireless speaker to enter the menu (about three
    seconds).



    • LED1 and LED2 illuminated – CH3 is selected
    (Both LED 1 and LED2 are on.)



    • No LEDs illuminated – AUTO is selected

    2. To scroll through the menu use the VOLUME +/– keys
    3. To select a menu item press the INPUT key.
    4. To change the setting of a menu item scroll up or
    down with the VOLUME +/– key.
    5. When you finish making an adjustment, the menu
    operation exits and returns to the previous operation.
    You can also exit by selecting EXIT on the menu.
    Detailed Menu Operations
    Set BASS and TREBLE
    This menu option lets you adjust bass or treble.
    1. Select BASS or TREBLE from the menu.
    2. Press the VOLUME +/– key to scroll through tone
    values from -6 to +6.
    3. Press INPUT to select a value. The value is saved. The
    display exits the menu.
    8

    2. Press the STANDBY key to change the RF channel.
    3. Press and hold STANDBY for three seconds to save
    your changes.



  • Page 9

    To Reset DEFAULT Settings
    This option allows you to restore some or all default
    settings. LOCAL resets VOLUME, BASS and TREBLE to
    the default settings.
    FACTORY restores all options to the default settings.
    FM presets are also erased.
    1. Select DEFAULT from the menu.

    The following list shows the factory settings:
    1. RF Channel = AUTO
    2. Bass = 0
    3. Treble = 0
    4. FM Mode = US
    5. FM Presets = 87.5
    6. Input = iPod
    7. Volume = 60

    2. Press the VOLUME +/– key to scroll through the
    defaults – FACTORY or LOCAL.
    3. Press INPUT to select one of the options.

    Specifications
    Type

    Description
    Wireless Speaker
    17.9 x 4.5 x 10 inches
    (457 x 115 x 255 mm)

    Dimensions (W x D x H)
    Transmitter Base
    4.7 x 5.2 x 1.2 inches
    (120 x 132 x 31 mm)
    Power Output

    40 Watts continuous per channel
    80 Watts continuous/160 peak (total)

    Signal-to-Noise Ratio @ 1 kHz

    90 dB (“A” weighted)

    Frequency Response (System)

    42 Hz – 22 kHz (+/– 10 dB)

    Wireless Transmission Type

    2.4 GHz digital transmission for stereo audio

    Wireless Transmission Range

    Range of approximately 100 feet (30 meters)

    Speakers

    Two 4-inch mid-bass drivers and two 1-inch silk dome tweeters

    Remote Control

    Full function, infrared
    Wireless Speaker
    AC (as indicated on rear of speaker)

    Power Source
    Transmitter Base
    9 VDC/1.6A (from supplied AC adapter)

    FCC Statement
    CAUTION: User changes or modifications not expressly approved by the party responsible for compliance could void
    the user’s authority to operate the equipment.
    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
    the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
    installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
    in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
    guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
    radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
    try to correct the interference by one or more of the following measures:
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
    • Select a different channel.
    9



  • Page 10

    Troubleshooting
    Symptom

    No power to speaker
    or to transmitter base.

    Possible Problem

    Solution

    The power cord is not connected to
    a wall outlet and/or the power cord
    is not plugged into the AC inlet on
    the back of the M812 speaker. The
    power supply for the transmitter base
    is not connected to a wall outlet and/
    or the DC connection is not made at
    the rear of the transmitter base.

    Check that the AC power cord is fully seated in
    the AC inlet on the rear of the M812 speaker. Also
    check that the power adapter for the transmitter
    base is plugged in and connected to the DC input
    on the rear of the transmitter base.

    The surge protector (if used) is not
    powered on.

    If the AC cord or transmitter base power supply
    is plugged into a surge protector, make sure the
    surge protector is switched on.

    The wall outlet is not functioning.

    Plug another device into the same wall outlet to
    confirm the outlet is working.

    The power is not turned on.

    Turn on the speaker by pushing the power key
    located on right side of the unit or by using the
    supplied remote control. The display on the front
    of the speaker will illuminate. Turn the transmitter
    base on by pressing the POWER key on the front
    of the transmitter base. The LED will illuminate.

    The volume is set too low.
    Wrong input is selected.
    System is muted.

    The +/– keys on the side of the speaker control
    volume. Press and hold the + key to increase the
    volume. The volume can also be raised using the
    supplied remote control.
    Check the volume level on the AUX source device
    and set at mid-level.

    No sound is coming
    from the speaker.

    There is a crackling
    sound coming from
    the speaker.

    10

    The iPod is not correctly seated into
    the transmitter base.

    Turn off the iPod, remove it from the transmitter
    base, reseat it, and turn it on again.

    If using an AUX source, the audio
    source is not properly connected to
    the M812 or there is a problem with
    the alternate audio source.

    • Connect an alternate audio source – such as a
    CD player, MP3 player, or DVD player – to your
    M812 by plugging one end of a 3.5 mm stereo
    cable to the line out of your portable device (if it
    has one), or to the audio source’s audio out or
    headphone jack. Connect the other end to the
    input marked “AUX” on the back of the M812’s
    transmitter base.
    • Set the volume on the audio source at mid-level.
    • Set the volume on the M812 at minimum level and
    adjust upward to a comfortable listening level.

    Channels are not synchronized.

    See Set RF Channels in Advanced Operations
    (page 8) to re-synchronize channels.

    The iPod is not correctly seated into
    the dock.

    Turn off the iPod, remove it from the docking
    station, reseat it, and turn it on again.

    If using an alternate audio source,
    the audio source is not properly
    connected to the M812 or there is
    a problem with the alternate audio
    source.

    • Connect an alternate audio source – such as a
    CD player, MP3 player, or DVD player – to your
    M812 by plugging one end of a 3.5 mm stereo
    cable to the line out of your portable device (if it
    has one), or to the audio source’s audio out or
    headphone jack. Connect the other end to the
    input marked “AUX” on the back of the M812’s
    dock.
    • Set the volume on the audio source at mid-level.
    • Set the volume on the M812 at minimum level
    and adjust upward to a comfortable listening
    level.



  • Page 11

    Troubleshooting
    Symptom

    Possible Problem

    Solution

    There is a crackling
    sound coming from
    the speaker (when
    connected to PC
    or laptop).

    The operating system’s volume level
    is set too high.

    Check the operating system volume level and
    decrease it if necessary.

    Interference.

    Move the unit to another location or select a
    different RF channel.

    The M812’s volume level is set too
    high.

    Lower the volume level of the M812 by using the
    supplied remote control or the VOLUME – key on
    the speaker.

    The EQ function is enabled on the
    iPod and there is too much bass.

    Disable the EQ function of the iPod or turn down
    the bass on the M812.

    The WALL/TABLE switch on the
    bottom of the wireless speaker is in
    the wrong position.

    Ensure the WALL/TABLE switch on the bottom of
    the M812 is set to the proper position.

    Intermittent buzzing.

    The unit is located too close to a
    GSM cell phone.

    Move the GSM cell phone away from the unit.

    The wireless speaker
    stops playing or cuts out.

    The M812 has gone into an overcurrent, protection mode.

    Reduce the volume level. The M812 will
    automatically reset itself after a short period of
    time. When the M812 resets it will come back in
    the standby mode. Upon powering the unit back
    up reduce the volume level to prevent it from
    going into protection mode.

    It appears that the
    wireless speaker is
    not reproducing a
    stereo signal.

    The MODE switch on the bottom of
    the unit is in the wrong position.

    Set the MODE switch to the correct position;
    STEREO, when one speaker is used. LEFT
    or RIGHT when two speakers are used in the
    same room.

    I have three speakers
    connected to one
    transmitter base that
    lost sync and now it
    will not automatically
    re-synchronize.

    In a multi-speaker system if a single
    speaker loses synchronization that
    speaker unit will not be able to
    automatically regain synchronization.

    To manually regain synchronization between the
    transmitter base and the speakers, hold down
    the STANDBY key on the transmitter base for six
    seconds. The speakers will then synchronize with
    the transmitter base.

    My speaker is picking
    up music from a
    different source.

    Your speaker has synchronized to
    another transmitter base that is within
    range of your speaker.

    You can manually re-synchronize the speaker by
    holding down the POWER key on the speaker for
    six seconds. The speaker will then synchronize
    with the transmitter base.

    NO SYNC shows on
    speaker display.

    Synchronization between speaker
    and transmitter base has failed.

    Disconnect the speaker power cord from the
    wall outlet, wait 30 seconds, reconnect to the
    outlet and power on the speaker. Press and hold
    the STANDBY key on the transmitter base for
    six seconds. If situation persists, you may need
    to manually set the RF channel. See Set RF
    Channels in Advanced Operations (page 8).

    The LCD displays “iPod,”
    and the iPod is playing,
    but no sound is coming
    from the speaker.

    The speaker and transmitter base
    have a poor connection.

    Press and hold the STANDBY key on the
    transmitter base for six seconds. This will cause
    the speaker to re-synchronize with the transmitter
    base.

    iPod does not function
    properly when docked to
    the transmitter base.

    You may need to update the software
    on the iPod.

    Go to the Apple Web site and follow the
    directions to upgrade your iPod to the latest
    software.

    The sound is distorted.

    11



  • Page 12

    www.alteclansing.com
    Headquarters  535 Rte. 6 & 209, Milford, PA 18337-0277 • 800-ALTEC-88. 570-296-4434. • Fax 570-296-6887
    Europe  13 Rue Beaumont, L-1219 Luxembourg, Luxembourg
    Asia/Pacific 23/F, Office Tower, Shun Hing Square Diwang Commercial Centre, 5002 Shen Nan Dong Road,
    Shenzhen, China 518008

    “Made for iPod” means that an electronic accessory has been designed to connect specifically to iPod and has been certified by the developer to meet
    Apple performance standards.
    Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
    Patents pending.
    ©2008 Plantronics, Inc. All rights reserved.
    ALTEC, ALTEC LANSING, the Altec Lansing logo, the horn design, octiv AIR and M812 are trademarks or registered trademarks of Altec Lansing,
    a division of Plantronics, Inc.
    Plantronics, the logo design, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc.
    iPod is a trademark of Apple, Inc., registered in the U.S. and other countries.
    All other trademarks appearing herein are the property of their respective owners.
    Designed by Altec Lansing in the USA. Made in China.

    A11964 R07






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