Bedienungsanleitung Avaya 2420 (Seite 2 von 4) (Englisch)

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Call-Handling Features

Answer a call

When a call arrives at your 2420 telephone, you hear a

ringing tone, and a blinking bell icon appears on the

associated call appearance. In addition, call identification

information is displayed.

To answer an incoming call

Perform one of the following steps:

• If you are not active on another call, answer the call

with your handset, headset, or speakerphone. To use

your speakerphone, see “Speakerphone”.

• If you are active on a call already, place the active call

on hold, and then answer the incoming call.

• If the call appearance for the ringing call is not

displayed on the current Home screen page, use

and to cycle through the pages. Use

to return to page 1 of the Home screen. When you

locate the call appearance for the ringing call, press

the corresponding call appearance button.

Make a call

To make a call manually

1. Go off hook with the handset, headset, or speaker.

2. When you hear dial tone, enter the extension or

telephone number.

If you are calling an external number, you must

include the required code (for example, “9”) to access

an outside line.

To have the 2420 telephone make a call automatically

Perform one of the following steps:

• Press

to have the 2420 telephone dial the last

number that you dialed.

• Access the Call Log and start a call to a specific entry.

See “Make a Call from the Call Log.”

• Access the Speed Dial List in your personal directory

and start a call to a specific entry.

Hold

The Hold feature puts a call on hold until you

can return to it.

To put a call on hold

Press

To return to the held call

Press the call appearance button of the held

call.

Note: Your system manager may have

administered the Unhold feature. In this

case, you can return to the held call by

pressing

Speakerphone

The two-way built-in speakerphone allows you

to make and answer calls without lifting your

handset. Two-way speakerphones may not

operate satisfactorily in very noisy locations.

To make or answer a call without lifting the

handset, or to use the speakerphone with

any feature

1. Press

2. Make or answer the call, or access the

selected feature.

3. Adjust speakerphone volume if

necessary.

To change from speakerphone to handset

Pick up the handset and talk.

To change from handset to speakerphone

1. Press

2. Hang up the handset.

To change from headset to speakerphone

Press

To mute a speakerphone call

Press

To end a speakerphone call

Press

again.

Redial

The Redial or Last Number Dialed feature automatically

redials the last number you dialed.

To redial the last number that you dialed

Press

Transfer

The Transfer feature allows you to transfer a call from your

telephone to another extension or outside number.

To transfer the current call to another extension

1. While on a call, press

2. When you hear dial tone, dial the number to which the

call is to be transferred.

3. Perform one of the following steps:

• To transfer the call without announcing it, press

again, and hang up.

The transfer is complete.

• To announce the call before transferring it, wait for

the called party to answer. See Step 4.

4. When the called party answers, announce the call.

If the line is busy or if there is no answer, press

. Then, you can return to the held call by

pressing its call appearance button.

5. Press

again and hang up to complete the

transfer.

Note: Your system manager may have administered the

Transfer-on-Hang-up feature. In this case, you can

transfer a call by pressing

, dialing the number

to which the call is to be transferred, and then hanging

up. To cancel an attempted transfer, press the original

call appearance. If your system has auto-hold

activated, use

to cancel a transfer so the

potential transfer recipient is not left on hold.

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