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INSTRUCTIONS FOR USE
AFTER-SALES SERVICE
Before contacting the After-Sales Service:
1. See if you can solve the problem yourself.
2. Switch the appliance on again to check if the problem
has been eliminated. If not, switch the appliance off again
repeat the operation after one hour.
3. If the problem persists, contact the After-Sales Service.
Specify:
the type of the fault,
the model,
the service number (the number after the word
SERVICE on the data plate on the back of the appliance)
your full address,
your telephone number and area code.
5. When a button is pressed, the corresponding
function is not activated.
Make sure the control panel lock function is not
activated (see section “Control panel lock”).
6. The appliance is too noisy.
Make sure the appliance is properly levelled.
Make sure the appliance is properly installed (see
section “Installation”).
7. The compressor runs continuously.
Check if the big load freeze function has been
activated.
Check if fresh food has been recently placed in the
freezer.
Make sure the door is closed properly and that it has
not been left open for a long time.
Make sure the appliance is correctly installed away
from heat sources (see section “Installation”).
8. Too much frost on the upper edge.
Make sure the defrost water drainage plugs are
correctly positioned.
Make sure the door is closed properly and that it has
not been left open for a long time.
Make sure the door seal is not deformed.
Make sure the 4 door protectors have been removed
(see section “Installation”).
9. Condensate on the external walls of the freezer.
It is normal for condensate to form in particular
weather conditions (humidity above 85%) or if the
appliance is located in a damp or poorly ventilated
room. However, this does not affect freezer efficiency.
10. The presence of frost on the internal walls of
the freezer is not uniform.
This phenomenon is quite normal.
SAFEGUARDING THE ENVIRONMENT
1. Packing
The packing material is 100% recyclable and bears the
recycling symbol. For disposal, comply with the local
regulations. Keep the packing materials (plastic bags,
polystyrene parts, etc.) out of the reach of children, as they
are a potential source of danger.
2. Scrapping/Disposal
The appliance is manufactured using recyclable material.
This appliance is marked in compliance with European
Directive 2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). By ensuring the correct disposal of this
appliance, you can help prevent potentially negative
consequences for the environment and the health of persons.
The symbol on the appliance, or on the accompanying
documents, indicates that this appliance should not be treated
as domestic waste but must be taken to a special collection
centre for the recycling of electrical and electronic equipment.
When scrapping the appliance, make it unusable by cutting off
the power cable and removing the doors and shelves so that
children cannot easily climb inside and become trapped.
Scrap the appliance in compliance with local regulations on
waste disposal, taking it to a special collection centre; do not
leave the appliance unattended even for a few days, since it is
a potential source of danger for children.
For further information on the treatment, recovery and
recycling of this product, contact your competent local office,
the household waste collection service or the shop where you
purchased the appliance.
Information:
This appliance does not contain CFCs. The refrigerant circuit
contains R134a (HFC) or R600a (HC) (see the rating plate
inside the appliance).
Appliances with Isobutane (R600a): isobutane is a natural gas
without environmental impact, but is flammable. Therefore,
make sure the refrigerant circuit pipes are not damaged.
This product may contain Fluorinated Greenhouse Gases
covered by the Kyoto Protocol; the refrigerant gas is inside a
hermetically sealed system.
Refrigerant gas: R134a has a Global Warming Potential of
(GWP) 1300.
Declaration of conformity
This appliance has been designed for preserving food and is
manufactured in compliance with Regulation (CE) No.
1935/2004.
This appliance has been designed, manufactured and
marketed in compliance with:
- safety objectives of the “Low Voltage” Directive
2006/95/CE (which replaces 73/23/CEE and subsequent
amendments);
- the protection requirements of Directive “EMC”
2004/108/EC.
Electrical safety of the appliance can only be guaranteed if it
is correctly connected to an approved earthing system.
6

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