Exclusions
The Baume & Mercier International Guarantee does not cover:
-
Defects arising from accidents, mishandling, incorrect or abusive use (for example
but not limited to, knocks, crushing, moisture in the case of non water-resistant
watches), the use of or effects of using batteries other than those designated by
Baume & Mercier, any alterations, manipulations or repairs not performed by an
authorized Baume & Mercier retailer;
-
Leather straps;
-
The results of normal wear and aging of the watch and of the metal bracelet;
-
Theft or loss;
-
Watches where the serial number or other characteristics have been deliberately
removed or altered.
As a consumer, you may have legal rights under applicable national legislation gover-
ning the sale of consumer goods. Those rights are not affected by this guarantee.
Note: Water-resistance
If you have a water-resistant watch, this feature is only guaranteed if an authorized
Baume & Mercier After-Sales Service Center or an authorized Baume & Mercier retailer
has performed a water-resistance test each time the watchcase was opened, for any
reason whatsoever.
Limited warranty (United States & Canada)
The following terms and conditions of the Baume & Mercier Limited Warranty mentio-
ned below apply to Baume & Mercier watches sold or presented for warranty service
in the United States of America and Canada only, in lieu of the Baume & Mercier
International Guarantee covering any Baume & Mercier watch sold or presented for
warranty service anywhere else in the world.
Authorized Baume & Mercier After-Sales Service Centers
Baume & Mercier watches benefit from a worldwide after-sales service network meeting the
highest technical quality standards of Swiss Haute Horlogerie. Chosen through a rigorous
selection procedure, only authorized Baume & Mercier retailers and After-Sales Service Cen-
ters are entitled to service your watch.
Regularly trained by the brand, they provide impeccable service quality thanks to a variety of
tests and the use of modern and reliable testing instruments.
Any maintenance that has not been carried out by an After-Sales Service Center or retailer
authorized by Baume & Mercier is excluded from any Baume & Mercier guarantee coverage.
This also applies to the use of spare parts that do not meet the quality standards set by
Baume & Mercier.
IV. GUARANTEE
International guarantee
The following terms and conditions of the Baume & Mercier International Guarantee
apply to Baume & Mercier watches sold or presented for guarantee services in all
countries, except the United-States of America and Canada where the Limited War-
ranty applies. (cf page 17).
24-month guarantee
Your Baume & Mercier watch is guaranteed free from all manufacturing defects for a
period of 24 months from the date of purchase, subject to the following conditions.
Any part found by our technical services to be defective as a result of manufacturing
defects will be, at the sole discretion of Baume & Mercier, repaired or replaced free of
charge.
In order to benefit from this guarantee, you will be required to present the Baume & Mercier
International Guarantee certificate duly completed, dated, stamped and signed by an autho-
rized Baume & Mercier retailer. Please keep this certificate in a safe place.
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