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Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump
and pipes. Remove the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa’s inlet and outlet valves. It is
recommended you store the spa in its original package in a warm dry place.
NOTE: Plastic becomes brittle and susceptible to breaking when exposed to subzero temperatures. Freezing can severely damage the spa. Improper
winterization of your spa can void your warranty.
Problems
Pump does not operate
Pump does not
heat properly
Lay-Z-Massage System
does not work
Pump adapters are not
level with the spa
adapters
Spa pool leakage
Water is not clean
Probable Causes
- Spa is torn or punctured
- Air valve is loose
Solutions
- Check power source
- Contact your local Bestway Aftersales Service Center for instructions
- Elevate the pump with wood or another type of insulated material to
bring the pump's adapters level with the spa's adapters
- Power failure
- Power circuits broken
- Air Pump is overheating
- The Lay-Z-Spa Massage
stops automatically
- Air pump is broken
One characteristic of PVC
is that it changes shape,
which is normal
- Insufficient filtering time
- Dirty Filter Cartridge
- Improper water maintenance
- Unplug the pump and wait two hours until the pump has cooled. Insert
the plug and press the Lay-Z-Massage System Button
- Press the Lay-Z-Massage System Button to reactivate
- Contact your local Bestway Aftersales Service Center for instructions
- Increase filtration time
- Clean/replace the Filter Cartridge (refer to Filter Cartridge Cleaning and
Replacement section)
- Refer to the chemical manufacturer’s instructions
PRCD test failed
Something wrong with
the SPA
Contact your local Bestway Aftersales Service Center and return the
SPA
Control panel not
working
The control panel has an auto-lock,
which is activated after 5 minutes of
inactivity. The LED display has one
icon: If the lock icon is highlighted,
the control panel is locked.
- Control panel is not activated.
What kind of chemicals
should be used for water
maintenance?
Please consult your local chemical supplier for information about chemical maintenance.
Pay close attention to the chemical manufacturer’s instructions
Water leaks from the
adapters between the
pump and spa
Insert the stopper caps on to the spa’s ports to prevent water from escaping and disconnect the pump. Check and
make sure the seals are placed correctly inside the pump adapters. If the seals are missing or not installed
correctly, please contact your local Bestway Aftersales Service Center for instructions. If the seals are correctly in
place, reconnect the pump to the spa and hand-tighten the adapters
- Use provided repair patch
- Using soapy water, cover the air-valve to check if air is leaking, if so,
use the provided wrench to fasten the air-valve following these steps:
1. Deflate the SPA.
2. With one hand, hold the backside of the air valve from the inner side
of the spa wall and turn the wrench clockwise.
- Temperature set too low
- Dirty Filter Cartridge
- The thermal cut-out cut off
- Spa is not covered
- Heating element failed or
fuse cutout
- Set to a higher temperature refer tosection pump operation
- Clean/replace the filter cartridge referto section filter cartridge
cleaning and replacement
- Unplug the pump, and put the plug in a dry, cool place. Only restart the
pump when the water temperature reaches 35°C (95°F) or lower
- Attach the cover
- Contact your local Bestway After Sales service point to get instructions
- To unlock the control panel, press the button for 3 seconds.
If the control panel will not unlock, restart the pump – unplug and
plug in the pump
- Press the on/off button for 2 seconds. If the problem persists,
please contact your local Bestway Aftersales Service Center
for instructions
Disposal
Meaning of crossed-out wheeled dustbin symbol: Do not dispose of electrical appliances as unsorted municipal waste, use separate
collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are
disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and
well-being. When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposals at least
free of charge.
TROUBLESHOOTING Bestway strives to provide the most trouble-free spas on the market.
If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you to
diagnose and rectify some common sources of trouble.
REPAIR
For PVC part.
If the spa is torn or punctured, use the
provided underwater adhesive repair
patch.
1. Clean area to be repaired.
2. Carefully peel patch.
3. Press patch over area to be repaired.
4. Wait 30 seconds before inflation.
For Tritech PVC material.
If the spa is torn or punctured, use the provided PVC repair patch and glue (not included) following these steps:
1. Clean and dry area to be repaired.
2. Cut the provided PVC patch to appropriate size.
3. Use glue (not included) to coat the one side of the newly cut patch. Make sure the glue is evenly distributed.
4. Wait for 30 seconds and then place the cut patch with glue over the damaged area.
5. Smooth out any bubbles of air that may be trapped underneath, and press firmly for two minutes.
6. The product is once again ready for use. Repeat this process should further leaks occur.
7. Wait 30 minutes before inflation.
303021185661/14x21cm/54112; 54113; 54123; 54129; 54148; 54154; 54171; 54174; 54175; 54183; 54186/欧规AirJet SPA说明书/
11

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