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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Connecting to a switchboard
Switchboard compatibility
This telephone may be connected to most types of switchboard, however in the event of any
difficulties, consult your switchboard Service Provider.
Dialling mode
Your BT Freelance XB2500 is set to DTMF (Tone) dialling. Some switchboards may require
Pulse dialling. To change the dialling mode, see Dial mode page 28.
Recall (R)
Recall is used when connected to certain switchboards/PBXs and some BT Calling Features,
or those services available via your network provider.
Guarantee
Your BT Freelance XB2500 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freelance XB2500, or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of purchase may be replaced with a refurbished
or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read
the Help section beginning on page 40 or contact the BT Freelance Helpdesk for assistance on
0800 218 2182*. Additional answers to Frequently Asked Questions are available from
www.bt.com/producthelp
