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Classe 300X
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    Classe 300XUser manualwww.bticino.com
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    Classe 300XUser manual
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    Classe 300XUser manualContentsYour Classe 300X Video Internal Unit, use it now!Answer a call55Auto-switching on and camera scrolling10Write or record a memo12Call another room or apartment (Intercom)16Disconnect a smartphone from the system18Dissociate a user from the systemGeneral information2022Function keys and status LEDs22Home page23Enabling functions24Quick actions24Function status25Call forward enabling to the smartphones26Enabling to all the smartphones26Block calls to all the smartphonesFunctions2830Functions31Answering machine32Cameras36CCTV38Memo40Text memo42Audio memo43Intercom44Activations46Quick actions47Settings48General settings49Wi-Fi49Associated accounts54Time and date56Language58Information59Ringtones60Display61Clean monitor61Background62Calibration62Answering machine63Quick actions65Configuration673
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    Classe 300XUser manualServices72Inductive loop72Door status73Office74Paging75Door Entry App77Introduction77Account registration78Authentication81Forgotten password82Account cancellation84Association of the device85Home page87Display the cameras or Entrance Panels87Open door locks89To receive a video door entry call89Call home: Call your Classe 300XMenu9192Activations95Users96Settings99Account101Help1044
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    Classe 300XUser manualYour Classe 300X Video Internal Unit, use it now!Answer a call11. Touch to answer the call, the LED comes on steady. To end the call touch the connection keyagain.2. If necessary, during the call touch the screen to display the audio/video adjustment icons.33. Touch the iconsandto adjust the parameters.5Quick guide2
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    Classe 300XUser manualABCDEA. Adjust the volume.B. Disable the microphone.C. Adjust the image brightness.D. Adjust the image contrast.Quick guideE. Adjust the image colour.44. Touch to open the Entrance Panel door lock.The door lock key lights up briefly, to indicate that the door lock has been released.6
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    Classe 300XUser manualListen to the video door entry answering machineWhen there are one or more unread messages in the answering machine, the home page thatopens when clicking the answering machine icon shows a numeric indication, and the memo LEDflashes.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick Actions1Private cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsSettingsLock1. Touch to enter the answering machine and display the message.Answering machineBack22/10/201319:3422/10/201316:3022/10/201317:0221/10/201311:2521/10/201315:0020/10/201317:5919/10/201314:202. Touch to open the message.7215/10/201320:03Quick guide1
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    Classe 300XUser manualThe message is played back automatically322/10/201318:34VolumeQuick guideBack3. Touch to pause or restart playback.The message can be managed using the appropriate icons:22/10/201318:34VolumeABCBackDA. Adjust the volume.B. Delete the message.C. Beginning and end of message.D. Return to the answering machine screen.8
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    Classe 300XUser manualthe message status indication automatically switches to readdisappears from the home page, and the numeric indication22/10/201318:3422/10/201316:3022/10/201317:0221/10/201311:25421/10/201315:0020/10/201317:5919/10/201314:2015/10/201320:035. Touch to return to the home page.9Quick guideAnswering machineBack
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    Classe 300XUser manualAuto-switching on and camera scrollingAny cameras installed in the system can be accessed using the dedicated section, or using theautomatic switching on key.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasExternal intercomMemoPager1Quick guideIntercomActivationsSettingsLock1. Touch to display the cameras in your system.The corresponding key comes on and the display shows the images recorded by the camera of theassociated Entrance Panel.For the camera adjustments see Answer a call.22. The connection key flashes; touch this key to enable audio communication.10
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    Classe 300XUser manual3. Touch to display another camera (scrolling). When switching from one camera to the next, thekey lights up.To end camera display mode wait for the switching off time to elapse.Note: switching from one camera to another is also possible without enabling the audio.11Quick guide3
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    Classe 300XUser manualWrite or record a memoIt is possible to type a memo, or record a voice message for another user.Typed memos may then be modified by the recipient, or the same can enter a new one.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasExternal intercomMemoPagerIntercomActivationsSettingsLockQuick guide11. Touch to write and/or record a memo.MemoBackAudio memo recordingWrite memo22. Touch to write a memo.12
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    Classe 300XUser manualWrite memoCancelSaveTo go to the grocery storeqweartyuiosdfghjkzxcvbnmpl4.?1233Quick guide3. Use the keypad to write.4. Touch to save the text memo.Note: any unsaved memos will be lost.MemoBackAudio memo recording10 october, 18:34To go to the grocery store55. Touch to record an audio memo.13Write memo
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    Classe 300XUser manualAudio memo recordingBackPress to record6Quick guide6. Press record and record the audio memo.Audio memo recordingBack0:22Press to stop recording77. Touch to stop recording, or wait for the set time to elapse.14
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    Classe 300XUser manualAudio memo recordingCancel0:08Save9Press to listen recording89. Touch to save the audio memo.Note: any unsaved memos will be lost.15Quick guide8. Touch to listen to the audio memo.
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    Classe 300XUser manualCall another room or apartment (Intercom)It is possible to communicate with another device installed in another room of the apartment orwith a device of another apartment.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomSettingsActivationsLockQuick guide11. Touch to display the available intercoms.IntercomBackExternal intercomIntercom 1Intercom 2Intercom 3Intercom 4Intercom 5Intercom 6Intercom 7Intercom 8Intercom 9Intercom 1022. Touch to activate the communication with the desired intercom.16
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    Classe 300XUser manualCall toExternal intercomQuick guideAKey (A) lights up to indicate that the call is active.Call activeVolume3When the recipient answers the call, the audio adjustment icons appear; see Answer a call.Note: when a call is received from the Entrance Panel while the internal unit is in intercom mode, thesystem follows the priority rules and ends the active call.3. Touch to end the call.17
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    Classe 300XUser manualDisconnect a smartphone from the systemWhen you want to make it impossible for a smartphone connected to a user to be able to continueto interact with your Classe 300X (e.g. smartphone fault), you must disconnect it from the useritself.Settings > General > Associated accountsAssociated accountsBackThis is the list of users associated to the video internal unit; press on a user tosee the connected smartphones.j.smith@gmail.comJ.Brown@gmail.com1Quick guide1. Touch to display the smartphones connected to the user.j.smith@gmail.comBackDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.smartphone 1smartphone 222. Touch to disconnect the smartphone.18
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    Classe 300XUser manualj.smith@gmail.comBackDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.You are disconnecting the smartphone,it can no longer interact with the videosmartphone 1internal unit connected functions. Are yousure you want to proceed?smartphone 23YesNo3. Touch to save it.j.smith@gmail.comBackDelete Usersmartphone 2Note: to connect the smartphone to the Classe 300X again, authenticate using the DOOR ENTRY APP.19Quick guidePress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.
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    Classe 300XUser manualDissociate a user from the systemWhen you want to make it impossible for a user to be able to continue to interact with your Classe 300X(e.g. smartphone stolen), you must disconnect it from the system.You can carry out this procedure either from the Classe 300X or if not available from the DOOR ENTRY APP.Using the Classe 300X:Settings > General > Associated accountsAssociated accountsBackThis is the list of users associated to the video internal unit; press on a user tosee the connected smartphones.j.smith@gmail.comJ.Brown@gmail.comQuick guide11. Touch to manage the user.j.smith@gmail.comBackDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.smartphone 12smartphone 22. Touch to dissociate the user.20
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    Classe 300XUser manualj.smith@gmail.comIndietroDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.You are dissociating the user, it can no longer1interact with smartphonethe video internalunit connectedfunctions. Are you sure?3smartphone 2YesNo3. Touch to save it.Using the smartphoneAs the smartphone is not available (e.g. it has been stolen), authenticate with the credentials of theuser to be disassociated using another smartphone.MenuDOOR ENTRYDOOR ENTRYAnswering machineRoomCameraActivations3UsersSettingsPress to activatePremi per attivareAccountHelpDoor locks2InformationDOOR LOCKCall home4SerratureSERRATURAChiama CasaLogout1. Enter the login and password of the user to be disassociated.2. Touch to authenticate.3. Touch to open the settings menu.4. Touch to open the user section.USERSJames Smith(J.smith@gmail.com)5Jhon Brown(J.Brown@gmail.com)smartphone 1Invite other users to associate themselves toyour video internal unit5. Touch to dissociate the user.Note: To associate your user again, it is necessary that another user invites you or, if there are no otherusers, make the association procedure again.21Quick guide1
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    Classe 300XUser manualHello, my name isHello, my name isBTTrick and my job isBTTrick and my job isto help you with theto help you with thedevice configuration.device configuration.In this manualIn this manualthe standardthe standardconfigurations areconfigurations aresimple and wellsimple and wellexplained, but I want toexplained, but I want toteach you the tricksteach you the tricksto use your new Classeto use your new Classe300X at its best.300X at its best.When you find thesymbol , move themouse over it.General information10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate camera1Answering machineCamerasMemoExternal intercomPagerIntercomSettingsActivationsLock42321. Home page2. Tactile guides3. Capacity keys for video door entry functions4. Status LEDsFunction keys and status LEDsIconDoor lock keyFavorites keyAuto-switching on/scrolling keyConnection keyAre you sure that your Router isswitched on?Wi-Fi LEDIf the Wi-Fi LED is greenand steady, another user isconnected at home, wait 1minute before using yourClasse 300X or wait until theLED is switched off.Memo LEDBell exclusion LED22MeaningDuring the connection with an Entrance Panel, usethis key to release the door lock of that Entrance Panel,when idle, the same key releases the door lock of theassociated Entrance Panel.Use this key to switch on the staircase light (basicconfiguration; for the other configurations refer to yourinstaller).This key has two functions: It can be used to switch onthe camera of the associated Entrance Panel, and toscroll through the connected cameras and/or entrancepanels.Use this key to answer a call: when a call is received, thekey starts flashing, once the call is answered the keylight is on steady. Touch again to end the call.When there is no connection the Wi-Fi is disabled orworks correctly.When it flashes red it indicates that the Wi-Fi is activebut not connected to a network.When it is green and steady, the Classe 300Xis exchanging data with the DOOR ENTRY APP(forwarding of call, auto-switching on).When flashing, it indicates that there are unread and/orunlistened memos or message/s in the answering machine.When on, it means that the call ringtone is disabled.
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    Classe 300XUser manualHome pageThis page can show different contents based on the configuration mode (physical or advanced)and the device model. Below is the home page with all the functions enabled.21345610:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercom7PagerIntercomActivationsSettingsLock81. Screen offIt is necessary to download anavailable App in PlayStore forAndroid and/or AppStore foryour iOS device to read the QRcode2. If this symbol appears, date and time must be updated3. App:touch to display the information page where you find a QR code (download the QR Codereader from App Store or Google Play) that allows the download of the DOOR ENTRY APP tointeract with your device.You can disable the display from the info page.4. Time and date5. Wi-Fi Connection6. Enabling/disabling functions7. Quick actions8. FunctionsNOTE: a domestic Wi-Fi with internet access is needed for the connection between the Classe300X video internal unitand the smartphone.To use the service, the Customer must acquire the technical equipment which allows access to the Internet, on the basisof an agreement made by the Customer himself with an ISP (Internet Service Provider). BTicino plays no part in this.The customer must install the DOOR ENTRY APP on his smartphone so that he can use some services which BTicinosupplies as extras to the normal basic functions of the Classe 300X.The services offered by means of the APP require being able to interact with Classe 300X remotely and through theInternet.In these cases the integration and good working between Classe 300X and APP may depend on: a) quality of the Wi-Fi signal; b) type of access contract to the home internet; c) type of data contract on the smartphone.When one of these 3 elements does not conform with the specifications required for product operation, BTicinoaccepts no responsibility for any faults.The DOOR ENTRY APP operation with screen off (background) may be compromised by the applications installed onthe smartphone that: optimise the use of the battery and the energy saving; protect the device (antivirus or similar programs)The product in fact supports a VoIP streaming system. You must therefore check with your smartphone data networkcontract that it does not block it.We would like to inform you that the service provided by BTicino by means of remote use via the APP involves the useof data. The cost linked to data usage depends on the type of contract which the customer has with his ISP (InternetService Provider) and is solely the customers responsibility.23
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    Classe 300XUser manualEnabling functionsIconONMeaningOFFWhen the association has been made, touch toactivate/deactive the forwarding of calls from theEntrance Panel to the smartphones on which theForwarding of calls DOOR ENTRY APP is installed.The forwarding is differentiated in two modes: forward to all the smartphones block calls to all the smartphones.ON01You do not want to misseven a call? Activatethe answering machinefunction and record allthe calls that you can notanswer01AnsweringmachineON02OFFYou are a professional andyou do not want to wastetime opening the door toyour customers? Activatethe professional studio(office) function and at thetime of the call the doorwill open automaticallyRemember to disable thefunction before leavingOFF02ONEnable this function to record a call from the entrancepanel.When a call is received and the call forwardingfunction is also active, you can still answer from allthe associated devices, but the communication is notrecorded.OfficeEnable this function to set the automatic opening ofthe door lock in case of call from the Entrance PanelBell exclusionEnable this function to mute the ringtone in case ofcallOFFQuick actionsTouch this icon to directly enable the indicated function (set in Settings/Quick Actions).21Private camera1. Description2. Type of function24
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    Classe 300XUser manualFunction statusIconMeaningWi-Fi connectiondisabledWi-Fi connection activeand not connectedWeak Wi-Fi signalThe connection of the device to a Wi-Fi network hasnot been activatedThe connection of the device to a Wi-Fi networkhas been activated, but not connected to a Wi-Finetwork.The Wi-Fi signal is not sufficient to ensure thecorrect call transfer and other smartphone features.Check the Wi-Fi installation requirementsWi-Fi connection activeand configuredThe device has been correctly connected to theWi-Fi network and configured in the appropriatesectionWi-Fi connection active,internet not connectedThe device has been correctly connected to a Wi-Finetwork but your Router does not navigate on theinternetDevice associated to asmartphone and callforwarding enabled toall smartphonesThe device has been associated to the smartphoneand the calls are forwarded both when thesmartphone and the Classe 300X are connected tothe same Wi-Fi network and when the smartphoneis connected to a different mobile* or Wi-Fi networkfrom the one to which the device is connected.* the audio/video signal is only guaranteed for 3Gnetworks or higher.Device associated to asmartphone and callforwarding blockedThe device has been associated to the smartphonebut the calls are not forwarded to the smartphone.Note: when none of the smartphone icons appear:- the device has not yet been associated to the smartphone;- you have reset the device; all the users have been dissociated25
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    Classe 300XUser manualCall forward enabling to the smartphonesThis function allows you to forward the video door entry calls from the Entrance Panel to theassociated smartphones.The forwarding is differentiated in two modes:forward to all the smartphones;block calls to all the smartphones.Enabling to all the smartphonesBy means of this function, you enable the call forwarding from the Entrance Panel to all thesmartphones both when the smartphone and the Classe 300X are connected to the same Wi-Finetwork and when the smartphone is connected to a different mobile or Wi-Fi network from theone to which the device is connected.Note: when the smartphone is connected to a mobile network the audio/video signal is onlyguaranteed for 3G networks or higher.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate camera1Answering machineCamerasMemoExternal intercomPagerIntercomActivationsSettings1. Touch to enable the forwarding of calls to the smartphones.26Lock
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    Classe 300XUser manual10:36Tuesday, 22 AprilDownload the Door Entry AppACalls blocked to all the smartphonesAnswering machineEnviaForwardchamadascalls toa todosall theossmartphonessmartphonesCamerasMemoQuick ActionsPrivate cameraExternal intercomCancelPagerIntercomActivationsSettingsLock2A. Call enabling status.2. Touch to enable the forwarding of calls to all the smartphones.Download the Door Entry AppCalls forwarded to all the smartphonesA confirmation message appears and the home page appears after a few seconds.B10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomB. The icon indicates the new status.27ActivationsSettingsLock
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    Classe 300XUser manualBlock calls to all the smartphonesBy means of this function, you block calls to all the smartphones.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate camera1Answering machineCamerasMemoExternal intercomPagerIntercomSettingsActivationsLock1. Touch to block calls to the smartphones.10:36Tuesday, 22 AprilDownload the Door Entry AppCalls forwarded to all the smartphonesAnswering machineBlock calls to all thesmartphonesCamerasMemoQuick ActionsPrivate cameraExternal intercomCancelPagerIntercomActivations22. Touch to block calls to all the smartphones.28SettingsLock
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    Classe 300XUser manualScarica lDOOR ENTRY APPCalls blocked to all the smartphonesA confirmation message appears and the home page appears after a few seconds.A10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomA. The icon indicates the new status.29ActivationsSettingsLock
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    Classe 300XUser manualFunctionsTouch the icons shown below to display the screens for the selected functions.The presence of these icons depends on the configuration of the system.Note: the Cameras, Intercom, and Activations functions are only available if the device has not beenconfigured physically. To enable them contact the your installer.IconMeaningAnswering machineTouch to access the screen where it is possibleto display the video door entry system messagesrecorded by the answering machine.CamerasTouch to access the screen for the activation ofthe cameras of the system, and display the imagesrecorded by them.MemoTouch to access the screen used to write or recorda memos, or display and listen to any memospresent.IntercomTouch to access the screen used communicatedwith other audio/video internal units installed inyour apartment or in other apartments.ActivationsTouch to access the screen where it is possible toenable certain actuators (e.g. door locks, gardenlight, etc.).Settings30Touch to access the screen where it is possible tocustomise the functions, to make the most of yourdevice.
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    Classe 300XUser manualFunctionsThe screens of the main functions can be directly accessed from the home page by touching thecorresponding icons.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasExternal intercomMemoPagerIntercomActivationsSettingsLock11. Touch the icon for the relevant function, choosing among.Answering machineCamerasMemoPrivate cameraActivationsSettings31Quick actionsIntercom
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    Classe 300XUser manualAnswering machineIn this section it is possible to display the audio/video messages recorded from the Entrance Panelin your absence. For this to work, it is necessary to activate the function by pressing the relevanticon (A).10:36ATuesday, 22 AprilDownload the Door Entry AppCQuick Actions1Private cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsSettingsLock1BWhen a message has been recorded in the answering machine, LED (B) flashes, and the functionicon shows a number indicating the new or unread messages (C).1. Touch to enter the answering machine.32
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    Classe 300XUser manualAAnswering machineBackCBD22/10/201319:3422/10/201316:3022/10/201317:0221/10/201311:2521/10/201315:0020/10/201317:5919/10/201314:20A. Date/time of recording.B. Audio/video message preview.C. Message status indicator:unread message;read messageD. Audio message.2. Touch to open the message.33215/10/201320:03
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    Classe 300XUser manualThe message is played back automatically322/10/201318:34VolumeBack43. Touch to pause playback.The message can be managed using the appropriate icons:22/10/201318:34VolumeABCBackDA. Adjust the volume.B. Delete the message.C. Beginning and end of message.D. Return to the answering machine screen.4. Touch to close the display.34
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    Classe 300XUser manualthe message status indication automatically switches to readdisappears from the home page, and the numeric indicationAnswering machineBack22/10/201318:3422/10/201316:3022/10/201317:0221/10/201311:25521/10/201315:0020/10/201317:5919/10/201314:2015/10/201320:035. Touch to return to the home page.35
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    Classe 300XUser manualCamerasThis section can be used to monitor your home by enabling one of the cameras inside theapartment, the common areas (e.g. garages, garden), and at the entrance panels.After enabling a camera, it is possible to scroll (display in sequence) the other cameras.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsSettings11. Touch to display the cameras in your system.CamerasBackPrivate cameraPublic camera22. Touch to activate the desired camera.36Lock
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    Classe 300XUser manualThe display shows the images recorded by the active camera.For the camera adjustments see Answer a call.Remember that if you arechecking the pictures on theapartment block cameras andanother resident receives acall, the display will turn off.Do not try to switch the videoon immediately, it will not beavailable until the call is endedIf you hear a triple tone whenyou try to switch the camerason, it means that someone elseis looking at them or that thereis a call in progress; wait foryour turn.343. Touch to display another camera (scrolling). When switching from one camera to the next, thekey lights up.4. If the camera belongs to an Entrance Panel, the key flashes. Touch it to activate audiocommunication.To end camera display mode wait for the switching off time to elapse.37
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    Classe 300XUser manualCCTVThis section can be used to monitor your home by enabling one of the video surveillance systemcameras inside the apartment or the common areas (e.g. garages, garden).10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsSettings11. Touch to display the cameras in your system.CamerasBackPrivate cameraCCTV 022. Touch to activate the desired camera.38Lock
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    Classe 300XUser manualThe display shows the images recorded by the active camera.For the camera adjustments see Answer a call.The image is displayed for three minutes. The camera cycling function is not includedNote: for the camera cycling or multi-vision function, a device performing these functions must beinstalled (e.g. Digital Video Recorder).For more information contact your installer.39
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    Classe 300XUser manualMemoIn this section it is possible to create memos, or display any memos left by other users, or by theswitchboard. There are two types of memos: written memos and voice messages.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsA3Private cameraAnswering machineCamerasExternal intercomMemoPagerIntercomActivationsSettingsLock1BWhen a memo has been recorded in the answering machine, LED (B) flashes, and the function iconshows a number indicating the new or unread messages (A).1. Touch to access the memos.40
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    Classe 300XUser manualABMemoBackAudio memo recordingWrite memoE10 october, 18:3410 october, 15:00This is a vocal memoDCall the plumber10 october, 07:22To go to the grocery store2A. Voice memo indication.B. Date/time of recording.C. Memo from the switchboard.D. Written memo preview.E. Memo status indicator:unread memo;read memo2. Touch to open the memo.41C
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    Classe 300XUser manualText memoABRead memoBack10 october, 18:34CTo go to the grocery store3This screen can be used to display (C), modify (A) or delete (B) the memo text.3. Touch to modify the memo.Modify memoCancelSaveTo go to the grocery storeOK I will go at 6 pmqwaertyuiosdfghjkzxcvbnm.?12344. Use the keypad to modify the memo.5. Touch to save the modification.42pl5
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    Classe 300XUser manualAudio memoMemo playbackBackA0:20Press to listen recording3This screen can be used to listen to the audio memo, or to delete it (A).3. Touch to listen to the recording.Memo playbackBack0:04Press to stop the playback44. Touch to stop playback.43
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    Classe 300XUser manualIntercomThis section can be used to communicate with other video/audio internal units installed in yourhome, or in other apartments.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomSettingsActivationsLock11. Touch to display the available intercoms.IntercomBackExternal intercomIntercom 1Intercom 2Intercom 3Intercom 4Intercom 5Intercom 6Intercom 7Intercom 8Intercom 9Intercom 1022. Touch to activate the communication with the desired intercom.44
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    Classe 300XUser manualCall toExternal intercomAKey (A) lights up to indicate that the call is active.Call activeVolume3When the recipient answers the call, the audio adjustment icons appear; see Answer a call.Note: when a call is received from the Entrance Panel while the internal unit is in intercom mode, thesystem follows the priority rules and ends the active call.Note: only the devices supplied with additional power supply can display the caller address before theaudio connection.3. Touch to end the call.45
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    Classe 300XUser manualActivationsThis section can be used to enable certain actuators (e.g. door locks, garden light, etc.).10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasExternal intercomMemoPagerIntercomSettingsActivationsLock11. Touch to display the available activations.ActivationsBackLockLock 1Lock 2GenericLock 32A2. Touch to activate the door lock.Key (A) lights up to indicate that the activation has been successful.46
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    Classe 300XUser manualQuick actionsOn the right of the home page are the quick actions, if previously enabled in the Settings/QuickAction section, or if physically configured (maximum 4).Touch these icons to directly enable the function without opening the specific screen.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsSettings1. Touch to directly enable the function (e.g. camera).47Lock1
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    Classe 300XUser manualSettingsThe home page always contains the Settings icon.Touching it will give access to a wide range of customisations that will enable you to make themost of your Classe 300X.Further settings are also available in the Configuration section (unlock code protected). For thissection refer to your installer.10:36Tuesday, 22 AprilDownload the Door Entry App1Quick ActionsPrivate cameraAnswering machineCamerasExternal intercomMemoPagerIntercomSettingsActivationsLock1. Touch to enter the settings section.SettingsBackGeneralsWi-FiRingtonesDisplayAssociated accountsAnswering machineTime and dateQuick Actions2ConfigurationLanguageInfoTone buttons2. Touch the icon for the desired customisation, choosing among:GeneralsWi-Fi - Associated accounts - Time and date - Language - Information- Key toneRingtonesVolume - Intercom ringtone - Entrance Panel Ringtone - Otherringtones...Clean monitor - Background - CalibrationDisplayRecording Mode - Welcome Message - Record Message...Answering machineQuick ActionsAdd quick actionConfigurationWARNINGAccess to the Configuration section is reserved for the installer; wrongsettings may compromise the operation of the device48
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    Classe 300XUser manualGeneral settingsThis section contains the general settings and device information.SettingsBackGeneralsWi-FiRingtonesDisplayAssociated accountsAnswering machineTime and dateQuick ActionsLanguageConfigurationInfoTone buttons1. Enable/disable the sound when a key is pressed.Wi-FiIn this section it is possible to connect the device to your Wi-Fi network.Wi-FiBackWi-Fi11. Touch to activate the function.491
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    Classe 300XUser manualWi-FiBackWi-FiHome Wi-FiWi-Fi 1Wi-Fi 2Wi-Fi 322. Select the domestic network to which you want to connect the device.If the Wi-Fi signal is weak or non-existent check the Wi-Fi installation rules.Note: your domestic network must have the following features: IEEE 802.11 b/g/n (2,4 GHz) 13 channels Encrypting and authentication methods supported: OPEN WPA-PSK networks TKIP WPA2-PSK included included AES WEP 64 bits (ASCII 5 figure or hexadecimal 10 figure codes) WEP 128 bits (ASCII 13 figure or hexadecimal 26 figure codes) WPS authentication (supported for WPA2-PSK)5Wi-FiBackConfirmHome Wi-FiPassword:qwa3ertyuiosdfghjkzxcvbnm.?1233. Enter the password (if required).4. Touch to display the unencrypted password.5. Touch to activate the connection.50pl4
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    Classe 300XUser manualThe device provides the display or modification of the network connection parametersWi-FiBackWi-FiHome Wi-FiConnectediWi-Fi 1Wi-Fi 2Wi-Fi 366. Touch to display or modify the network connection parameters.7Wi-FiBackLet your router make this jobautomatically, if you have noparticular needs, use alwaysthe DHCP ON optionDHCPForgetHome Wi-FiIP address192.168.178.43Primary DNS8.8.8.8Network mask255.255.255.0Secondary DNS8.8.4.4Gateway192.168.178.1MAC00:03:50:81:02:9E7. Touch to disable the DHCP mode and to manually modify the parameters.IP address and Subnet mask: typical parameters of TCP/IP protocol networks, necessary forthe identification of the device within the local network.Gateway: IP address of the router/access point.Note: before changing the default values, contact the network administrator.In addition to preventing the service from becoming active, wrong values can cause malfunctioningduring the communication of other network devices.51
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    Classe 300XUser manualWi-FiBackForget8DHCPIf you do not have these data,you can find them in thenetwork settings of your PCconnected to the domesticnetworkHome Wi-FiIP address192.168.178.43Primary DNS8.8.8.8Network mask255.255.255.0Secondary DNS8.8.4.4Gateway192.168.178.1MAC00:03:50:81:02:9E8. Touch to modify the device IP address.IP addressBack192916810. Touch to save it.521785178945612309. Enter the new IP address.Confirm10
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    Classe 300XUser manualWi-Fi installation requirementsCheck the Wi-Fi signal quality from the device display (see the Installer Manual). If it is low or doesnot exist, make sure that:the device is not installed near large metal objects or electric devices that can generateelectromagnetic field;there are fewer possible walls between the router/access point and the Classe 300X.Note: it is recommended that the Classe300X is installed near the Wi-Fi router.Note: it is possible to install just one Classe300X for each Wi-Fi (SSID) network.Note: it is possible to install just one Classe300X for each apartment1SuggestedAlways check the Wi-Fi signal on the device display beforefinal installation of the objects.The device has been correctly connectedto the Wi-Fi network and configured in theappropriate section.The Wi-Fi signal is not sufficient to ensure the correctcall transfer and other smartphone features. Checkthe Wi-Fi installation requirementsInstall the router in the sameroom with your Classe 300X1 Partition masonry walls Wood walls Plasterboard walls53 Walls in reinforced concrete Load-bearing walls Stone walls Metal walls
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    Classe 300XUser manualAssociated accountsIn this section it is possible to display the list of the users associated to your Classe 300X and thesmartphones connected.It is also possible to disconnect the single smartphones or dissociate the user.Associated accountsBackThis is the list of users associated to the video internal unit; press on a user tosee the connected smartphones.j.smith@gmail.comJ.Brown@gmail.com11. Touch to manage the user.j.smith@gmail.comBackDelete UserAPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.Csmartphone 1Bsmartphone 22A. Dissociate the user.B. Disconnect the smartphones.C. Connected smartphones.2. Touch to disconnect the single smartphone.54
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    Classe 300XUser manualj.smith@gmail.comBackDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.You are disconnecting the smartphone,it can no longer interact with the videosmartphone 1internal unit connected functions. Are yousure you want to proceed?smartphone 23YesNo3. Touch to save it.To connect the smartphone to the Classe 300X again, authenticate using the DOOR ENTRY APP.j.smith@gmail.comBackDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.smartphone 244. Touch to dissociate the user and consequently all the connected smartphones.j.smith@gmail.comBackDelete UserPress on the bin to disconnect the smartphone.Press on delete user to dissociate the user and all his smartphones.5You are dissociating the user, it can no longer2interact with smartphonethe video internalunit connectedfunctions. Are you sure?YesNo5. Touch to save it.To associate your user again, it is necessary that another user invites you or, if there are no otherusers, make the association procedure again.Note: if only one smartphone is connected to the user, when you disconnect it, you automatically disassociatethe user.55
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    Classe 300XUser manualTime and dateSet the current time and date.2Time and dateBack1Set automatically date and time based on networkand positionAuto Date-TimeGMT 00 London, Lisbon, DublinGMT +1 Rome, Paris, BerlinGMT +2 Athens, Istanbul, BucharestGMT +3 Moscow, Mogadishu, DohaGMT +3:30 Tehran1. Touch to set the automatic date and time.You can set the date and time updated automatically by an NTP server. The Network TimeProtocol (NTP) is a protocol to synchronise the system watches automatically, taking thecorrect data from the Internet.Or2. Touch to disable the automatic date and time function and to manually set date and time.5Time and dateBackSet automatically date and time based on networkand positionAuto Date-Time4211m411102013dmy33. Touch the icon for the parameter to set (date or time); the icons to increase or decrease thevalue appear.4. Touch to set it.5. Touch to go back and save the settings.56
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    Classe 300XUser manualIf the symbolappears in the Home page, touch it to update the date and time.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate camera1Answering machineCamerasExternal intercomMemoPagerIntercomActivationsSettingsLock1. Touch to update the date and time.10:36Tuesday, 22 AprilDownload the Door Entry App2Quick ActionsYou must update date and timeYou want to do it now?Answering machineCameras3External intercomMemoYesPrivate cameraNoPagerIntercomActivationsSettingsLock2. Touch Yes to update the time and date.The time and date setting page appears and, once updated, after a few seconds the symboldisappears from the Home page.Or3. Touch NO to close the warning message; in this case theHome page.57symbol remains active in the
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    Classe 300XUser manualLanguageSet the device language.LanguagesBackEnglishFranaisItalianoEspaolDeutschNerlandaisPortugus1. Touch the icon for the desired language.581
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    Classe 300XUser manualInformationIn this section it is possible to display some information about the device configuration, the QRCode to download the user manual and the DOOR ENTRY APP and you can decide to display theAPP banner in the Home Page.InfoBackAIt is necessary to download anavailable App in PlayStore forAndroid and/or AppStore foryour iOS device to read the QRcodeCDEFGHNPM010020Master/SlaveMasterPower supplyDisabledProfessional studioEnabledAnswering machineEnabledFirmware ver.MAC2BBanner in the homepageUser manualAndroid AppiOS AppAndroid App1.1.3700:03:50:81:04:02ILM1A. Display the configuration parameters.Note: the function configurations or modification on the Classe 300X will be automatically reportedalso in the DOOR ENTRY APP after the first association to a smartphone and for any subsequentmodification.B. Enable/disable the display in the Home Page of the banner to download the DOOR ENTRY APPC. Display if the device has been set as apartment master or slave.D. Display if an additional power sully is presentEDisplay if the Professional Studio function is active.F. Display if the Answering machine function is activeG. Display the firmware version of the device.H Display the physical address of the Classe 300X.IDisplay the QR Code to download the User Manual.L. Display the QR Code to download the DOOR ENTRY APP (Android version).M. Display the QR Code to download the DOOR ENTRY APP (iOS version).1. With a QR Code reader, read the code to install the DOOR ENTRY APP on your smartphone, thatis necessary to manage the calls and other functions directly from your smartphone.Using the DOOR ENTRY APP it is possible to: receive video calls from the Entrance Panels; manage the CCTV function; open the door locks of the Entrance Panels; call the Classe 300X; activate generic actuators wired on the system; update the Classe 300X firmware.2. Touch to go back.59
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    Classe 300XUser manualRingtonesThis section can be used to associate specific ringtones to certain events, and to adjust theirvolume.SettingsBackAVolumeGeneralsRingtonesMain entrance panelDisplay316Answering machineInternal intercomQuick Actions1Configuration1More ringtones...2A. Adjust the ringtone volume.1. Touch the event to which to associate a specific ringtone; the selection icons appear.2. Scroll through the available ringtones (16); they will be played back as you scroll through them.3. Touch to go back and save the settings.Make sure that the housing S(S=1;S=2;...) is configured inthe Entrance Panels, on thecontrary it will not be possibleto differentiate the EntrancePanel ringtonesEvents to which it is possible to associate ringtones:Main Entrance Panel: call from the main Entrance Panel (S0)Internal intercom: call from an intercom in your apartment.Other ringtones...S1, 2, 3 Entrance Panel: call from the SECONDARY Entrance Panel (S1; S2; S3)External intercom: call from an intercom of another apartment.Call to the floor: call from the pushbutton outside your entrance door.Notifications: memo from the switchboard.60
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    Classe 300XUser manualDisplayThis section is used to calibrate and clean the monitor, and to change the background image.SettingsBackGeneralsRingtonesClean monitorDisplayBackgroundAnswering machineQuick ActionsCalibrationConfigurationClean monitorIts used to disable the display and the keys for cleaning purposes, without the risk of sendingunwanted commands.A101A. After touching the corresponding icon, the display remains in stand-by for 10 seconds.1. During this period, it is possible to clean the monitor and the keys.Note: do not clean with solvents, thinners etc. or abrasive products. Only use a soft cloth.61
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    Classe 300XUser manualBackgroundIt gives the possibility to change the background image of the device.BackBackground2home11. Scroll through the available images to get a background preview.2. Touch to go back and save the settings.CalibrationIt can be used to adjust the touch pressure for the display.Click the cross11. Touch the cross symbol on the display as it moves to all 5 positions.At the end, the Ok , icons appears at the corners of the display.Touch it to complete the calibration procedure.62
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    Classe 300XUser manualAnswering machineThis page can be used to set the quality of the videos recorded by the answering machine, or torecord, enable, disable the welcome message.1SettingsBackGeneralsVideo recording resolutionRingtonesHightDisplay3Welcome messageAnswering machineRecord message...Quick ActionsConfiguration2AA. Enable/disable the welcome message.1. Set if video messages must be recorded in high resolution (maximum 25 x 15 sec. messages),or in low resolution (maximum 150 x 15 sec. messages).2. Touch to record a welcome message.3. Touch to go back and save the settings.Note: the most recent message overwrites the oldest one.63
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    Classe 300XUser manualRecord messageBack4Press to record4. Touch to start recording, and then record the message.Record messageBack50:20Press to stop recording5. Touch to end the recording.Record messageCancelSave670:20Press to listen recording6. Touch to play the message back.7. Touch to save it.64
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    Classe 300XUser manualQuick actionsIn this section it is possible to select the 4 quick actions that will appear on the home page andcustomise their names.ASettingsBack1GeneralsRingtonesPrivate cameraDisplayPagerAnswering machineLockBQuick ActionsAre there controls that areused more often than others?Put them in the main page ofyour device in order to havethem always at your disposalAdd quick actionConfiguration1. Touch to add a quick action.A. Change the name of the quick action.B. Remove the quick action from the home page.BackAdd quick action2Private cameraPager2LockAExternal intercomBSelect the quick action among those availableA. Quick action already included in the home page.B. Available quick action.65
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    Classe 300XUser manualBackAdd quick actionPrivate camera3PagerLockExternal intercom3. Touch to return to the quick action screen and save the settings.SettingsBack4GeneralsRingtonesPrivate cameraDisplayPagerAnswering machineLockQuick ActionsExternal intercomConfiguration4. Touch to modify the name.ConfirmBackExternal intercom 156qwaertyuiosdfghjkzxcvbnm.?1235. Enter the new name.6. Touch to save it.66pl
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    Classe 300XUser manualNote: if your device has been configured physically, it is only possible to change the name, remove oruse the quick actions already preconfigured by the installer.SettingsBackGeneralsRingtonesPrivate cameraDisplayPagerAnswering machineLockQuick ActionsExternal intercom 1ConfigurationConfigurationSettingsBackGenerals1RingtonesPrivate cameraDisplayPagerAnswering machineLockQuick ActionsExternal intercom 1Configuration1. Touch to configure the device in advanced mode, send notifications to the after-sales serviceand reset the device and/or the Wi-Fi settings.SettingsBackGeneralsInstaller menuRingtonesReport a problemDisplayAnswering machineDevice resetQuick ActionsWi-Fi resetConfiguration22. Touch to point out a problem which has occurred.Note: you will not receive a direct answer, but your signal will be used by developers to improve theservice.67
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    Classe 300XUser manualReport a problemCancelSendYour suggestions will be used by our developers to improve the serviceProblem433. Describe the problem you want to point out in the correct field.4. Touch to send the message to the after-sales service.Report a problemCancelSendYour suggestions will be used by our developers to improve the serviceProblemAReport not sent. Please retry to send reportA. Display of the send notification message not successful.Report a problemCancelSendYour suggestions will be used by our developers to improve the serviceProblemReport sent. Thank you for helping us to improveour products.B. Display of the send notification message successful.68B
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    Classe 300XUser manualReport a problemCancelSendYour suggestions will be used by our developers to improve the serviceDescribe the problem55. Touch to return to the previous page.SettingsBackGeneralsInstaller menuRingtonesReport a problemDisplayAre you moving home anddo you want to delete all yourpersonal data as MEMOS andMESSAGES IN THE ANSWERINGMACHINE from your deviceand above all do you want thatthe calls are not forwarded onyour smartphone anymore?Reset your device with a simpletouchAnswering machineDevice resetQuick ActionsWi-Fi resetConfiguration66. Touch to dissociate all the accounts and to delete the messages in the answering machine andthe notes.SettingsBackGeneralsRingtones7 DisplayAnswering machineInstaller menuAll the associated accounts and the personalinformation (notes and answer machinemessages) will be deleted. The systemconfiguration will be kept for correctoperationDeviceresetof the video internal unit. Are you sure?YesQuick ActionsConfiguration7. Touch to save it.69No
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    Classe 300XUser manualSettingsBackGeneralsInstaller menuRingtones8Report a problemDisplayAnswering machineDevice resetQuick ActionsWi-Fi resetConfiguration8. Touch to delete the Wi-Fi settings.SettingsBackGeneralsInstaller menuRingtones9 DisplayAll Wi-Fi network data will be deleted.Are youReportsure? a problemAnswering machineYesQuick ActionsDevice resetNoWi-Fi resetConfiguration9. Touch to save it.Note: once the data are cancelled, you must reenter the password of the Wi-Fi you want to connect to.70
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    Classe 300XUser manualSettingsBackGeneralsInstaller menuRingtonesReport a problemDisplayAnswering machineDevice resetQuick Actions10Wi-Fi resetConfiguration10. Touch to configure the device in advanced mode.In order to access this section, the unlock code must be entered.ConfigurationBackConfirmInsert unlock codeqwaertyuiosdfghjkzxcvbnmpl.?123Note: access to the Configuration section is reserved for the installer; wrong settings may compromisethe operation of the device71
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    Classe 300XUser manualServicesBelow are the services available using your Classe 300X:Inductive loopDoor statusOfficePagingInductive loopThis function enables the device to be used by people wearing hearing aids.To use this function, switch the acoustic device to the T position.40cm2535 cmTo ensure correct magnetic coupling between the IU and the acoustic device, we recommend aposition in front of the device, at a distance of 25-35cm.It is reminded that the presence of metal and background noise generated by electric/electronicdevices (e.g. computer) may compromise the performance and the quality of the coupling device.72
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    Classe 300XUser manualDoor statusThis function indicates the status of the door lock only for systems preset with appropriateactuator.If open the door lock LED flashes, and if closed, the LED stays off.The function cannot be activated together with the Office function.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsAA. LED flashing = door lock open.73SettingsLock
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    Classe 300XUser manualOfficeThis function gives the possibility of setting the automatic opening of the door lock in case of callfrom the Entrance Panel.Activation is possible after enabling by the installer in the configuration section, but is not possiblewhen using the Door Status function.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsAA. LED flashing = active function.1. Touch to activate the function.74SettingsLock1
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    Classe 300XUser manualPagingThis function can be used to send voice messages using the microphone of the device through thespeakers of the Sound system.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasExternal intercomMemoPagerIntercomActivationsSettingsLock11. Touch to enter the Intercom section.IntercomBackPagerPager 1Pager 2Pager 4Pager 5Pager 622. Touch to activate the function.75Pager 3
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    Classe 300XUser manualCall to3AA. Active connection.3. Play the message.Call to44. Touch to close the connection.76
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    Classe 300XUser manualDoor Entry AppIntroductionYou can interact with your Classe 300X using the free DOOR ENTRY APP.After registering and authenticating, you must make the association with the device; at this pointyou can:answer a video door entry call from the Entrance Panel;CALL HOME (call your Classe 300X)display the images from the entrance panels and cameras;open the door lock of the Entrance Panels;activate generic actuators wired on the system;update the firmware of your Classe 300X.enable the video answering function and display the audio/video messages recorded from theEntrance Panel.To download the DOOR ENTRY APP (for iOS devices from App Store, for Android devicesfrom Play Store), scan the QR Code with your smartphone:You can find the same QR code in the device information page.77
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    Classe 300XUser manualAccount registrationYou must first register to be able to use the lDOOR ENTRY APP and thus use the interface functionswith your Classe 300X.After opening the App follow the registration instructions: when the account has been created itwill be common to all the connected Legrand/BTicino device App4A21345A. Open the contacts page with various references for assistance.1. Touch to register and create an account2. Enter your data3. Touch to confirm4. Tick to accept the terms and conditions of use laid down in the associated text (obligatory)5. Touch to continue78
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    Classe 300XUser manual66. Touch to end the procedureAfter confirming, the system will send the data (temporary password) to the email addressindicated by you in the registration phase for the first access7897. Enter the e-mail8. Enter the temporary password sent to you via email9. Touch to make the login79
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    Classe 300XUser manualFor safety reasons you will be asked to change the temporary password for a customised one7897. For security reasons enter a new password with these features: minimum length 8 characters; must contain at least one letter and one number; it must be different from the last 5 passwords used.8. Enter the password again9. Touch to confirm. If the modification has been successful you will receive a confirmation emailAt this point the system will show you a tutorial to help you associate your Classe 300X to theDOOR ENTRY APPNote: if your Classe 300X is already associated and you want to add another user who can also use thesame functions, you must invite him using the procedure directly from your smartphone.You can use the same account on several smartphones simultaneously.80
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    Classe 300XUser manualAuthenticationAfter registering with the portal, you can authenticate by entering email and password1EDABC2A. Touch to start the password recovery procedureB. Touch to create a new accountC. Touch to start the account deletion procedure.Account deletion cannot be reversed and is common to all the connected Legrand/BTicino device AppD. Tick the box to access subsequently without having to repeat the authenticationE. Touch to make the password visible1. Enter email and password2. Touch to accessNote: after three failed access attempts (wrong password) in an hour, the system blocks the account for15 minutes.81
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    Classe 300XUser manualForgotten passwordWhen you have forgotten the password:11. Touch to activate the password recovery procedure232. Enter the email address linked to your account to which the new password will be sent3. Touch to zero the password and quit the procedureNow your account password has been reset and a new password which you can use to access theDOOR ENTRY APP has been sent to the email address entered in point 2.82
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    Classe 300XUser manual4564. Enter the e-mail5. Enter the temporary password sent to you via email6. Touch to make the login7897. For security reasons enter a new password with these features: minimum length 8 characters; must contain at least one letter and one number; it must be different from the last 5 passwords used.8. Enter the password again9. Touch to confirm. If the modification has been successful you will receive a confirmation email83
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    Classe 300XUser manualAccount cancellationYou can delete an account using the procedure211. Touch to start the procedure2. Touch to continue343. Enter e-mail address and password of the account to delete4. Touch to confirm. Remember that when the procedure is complete your account will bedefinitively cancelled55. Touch to endNote: the account is common to all the Apps of the Legrand/BTicino connected devices. If it is modifiedor deleted you will no longer have access to all the connected devices.84
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    Classe 300XUser manualAssociation of the deviceAfter registering and authenticating for the first time (the first smartphone) you will be shown atutorial. Follow this to associate your account to the Classe 300X.Note: the Classe 300X must be connected to the same Wi-Fi network as the smartphone on which theDOOR ENTRY APP is connected.If this operation has been successful it is only necessary on the first access and allows you to activate theconnection between the two devices.You can also invite other users so that they can use the connected Classe 300X functions.To make the association first connect your Classe 300X to a Wi-Fi network.If the procedure is successful the icon lights up.10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercomActivationsSettingsAfter following the tutorial step by step you reach this screen.At this point you can make the association.11. Touch to start the procedure.85Lock
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    Classe 300XUser manual3242. Touch to end the procedure and go to the home page.When you cannot find the Classe 300X in network in automatic mode a screen appears where youenter the Classe 300X IP address manually.3. enter the IP address of the Classe 300X.4. Touch to start the procedure.If the procedure is successful the icon lights up10:36Tuesday, 22 AprilDownload the Door Entry AppQuick ActionsPrivate cameraAnswering machineCamerasMemoExternal intercomPagerIntercom86ActivationsSettingsLock
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    Classe 300XUser manualHome pageAfter being authenticated, from this page you can interact with your Classe 300X and with thevideo door entry system.You can also make various settings via the pull-down menu.ADOOR ENTRYRoomBPress to activateDoor locksDOOR LOCKCCall homeDA. Retractable menu.B. Selection and display the cameras or Entrance Panels.C. Door lock activation.D. Call your Classe 300X.Note: the DOOR ENTRY APP operation with screen off (background) may be compromised by theapplications installed on the smartphone that: optimise the use of the battery and the energy saving; protect the device (antivirus or similar programs)Display the cameras or Entrance PanelsBy means of this function you can display the cameras and Entrance Panels configured on theClasse 300X by your installer.DOOR ENTRYRoomBPress to activateDoor locksDOOR LOCKCall homeA. Name of camera or Entrance Panel.B. Scroll the cameras or Entrance Panels.C. Display the camera or Entrance Panel.87ABC
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    Classe 300XUser manualDOOR ENTRYRoomPress to activate2Door locks1DOOR LOCKCall home1. Select the desired camera or Entrance Panel.2. Touch to display.5DOOR ENTRYARoom4DOOR ENTRYDOOR ENTRYRoomRoom36Door locksDoor locksDOOR LOCKDOOR LOCKDOOR LOCKCall homeCall homeCall homeDoor locksA. Call quality indicator: indicates if the conditions are good enough (Cloud, Wi-Fi and 3G/4Gconnection) for the communication.Good qualityAverage qualityPoor quality3. Touch to make the management keys appear4. Touch to activate the microphone and communicate with the Entrance Panel.5. Touch to cycle to the next camera.6. Touch to stop the image capturingOn turning the smartphone horizontally, you can activate just the displayed Entrance Panel doorlock.Room7DOOR LOCK7. Drag to the right to activate the door lock.88
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    Classe 300XUser manualOpen door locksBy means of this function you can open the door locks of the Entrance Panels configured on thedevice by your installer.Door locksDOOR LOCKDOOR LOCKABCA. Door lock of the associated Entrance Panel.B. Door locks.C. Display other door locks if present.DOOR ENTRYDOOR ENTRYDOOR ENTRYRoomRoomRoomPress to activatePress to activatePress to activateDoor locksDoor locksDoor locksScroll to openScroll to openDOOR LOCKCall homeCall homeCall home1A. When it becomes green the door lock has been activated. If it remains red, the command has notbeen performed correctly.1. Drag to the right to activate the door lock.Note: the number of door locks you can display in the Home Page depends on your Smartphonesfeatures. Use the pull-down menu to display them all.To receive a video door entry callVia this function you can receive the calls from the Entrance Panel.Note: to receive the calls from the Entrance Panel you must enable the function.DOOR ENTRYScroll to openIncoming call89A
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    Classe 300XUser manualWith smartphone in stand-by, following a call from the Entrance Panel: on Android, the image taken with the call* management icons appears; on iOS, the call notification appears. both systems will receive a push notification.* The first three smartphones which receive the call will see the video image directly beforeanswering, the others instead only after answering.The answer from one device excludes all the others.DOOR ENTRYDOOR ENTRY312DOOR LOCKDOOR LOCKIncoming call00:031. Touch to activate the audio and answer, the call audio is played automatically hands free.2. Touch to change from hands-free mode to telephone mode.3. If necessary touch to silence the microphone.DOOR ENTRYDOOR ENTRY5Scroll to openScroll to open400:2500:284. You can also open the door lock of the Entrance Panel from which the call comes, by draggingthe switch. When it becomes green the door lock has been activated. If it remains red, thecommand has not been performed correctly.5. Touch to end the call.90
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    Classe 300XUser manualCall home: Call your Classe 300XYou can communicate with your Classe 300X by means of this function.DOOR ENTRYRoomPress to activateDoor locksDOOR LOCK00:161Call home1. Touch to call the Classe 300X.Call activeVolume22. When the Classe 300X call answers the audio communication is activated.91
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    Classe 300XUser manual4500:163The communication is played automatically in hands free.3. Touch to change from hands-free to telephone mode.4. Touch to silence the microphone.5. Touch to end the call.MenuVia this pull-down menu you can display the audio/video messages recorded by the EntrancePanel (answering machine), send commands, manage the associated users, update your Classe300X firmware, modify your account data and display information on the APP.MenuDOOR ENTRYRoomAActivationsBUsersDECameraC1DOOR ENTRYAnswering machineSettingsPress to activatePremi per attivareAccountDoor locksDOOR LOCKHelpInformationCall home1. Touch to open the retractable menu.A. Opens the Answering machine section.B. Opens the Activations section.C. Opens the Users section.D. Opens the Settings section.E. Close the retractable menu.F. Opens the Account section.G. Opens the assistance contacts page.H. Opens a screen with some information on the APP (version etc.).Log out.92GSERRATURAHChiama CasaLogoutI.FSerratureI
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    Classe 300XUser manualAnswering machineIn this section you can activate the answering-machine function to record an audio/video call fromthe entrance panelIt is also possible to display the recorded messages.MenuDOOR ENTRYANSWERING MACHINEAnswering machineCameraActivations12/05/201714:40Users10/05/201712:26Premi per attivareAccountInformationB12/05/201714:381SettingsHelpAAnswering machineSerrature205/05/201719:37CSERRATURAChiama CasaLogout1. Touch to open the Answering machine section.A. Enable/disable the answering machine.B. Video message not read.C. Audio message.2. Touch to display the recorded messageMSG 3ANSWERING MACHINEMSG 3Answering machine12/05/201714:40512/05/201714:3810/05/201712:2605/05/201719:3734The message is played back automatically3. Touch to make the key to stop the playing appear.4. Touch to end the playing.5. Touch to disable the Answering machine section.93
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    Classe 300XUser manualANSWERING MACHINEANSWERING MACHINEAnswering machineAnswering machine12/05/201714:4012/05/201714:4012/05/201714:3812/05/201714:3810/05/201712:2610/05/201712:2605/05/201719:3705/05/201719:37766. Touch to save it.Caution: on confirming the operation the answering-machine function will also be disabled on yourClasse 300X and all the associated smartphonesi7. The video answering function is now disabled.94
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    Classe 300XUser manualActivationsThis section can be used to enable certain actuators (e.g. door locks, garden light, etc.). Theactivations available are those in your Classe 300X Activations section.MenuDOOR ENTRYACTIVATIONSAnswering machineCameraDoor lockActivationsStaircase LightsUsersDoor lock 5SettingsPremi per attivare1AccountHelpInformation2SerratureSERRATURAChiama CasaLogout1. Touch to open the Activations section2. Touch to activate the door lock.AACTIVATIONSACTIVATIONSDoor lockDoor lockStaircase LightsStaircase LightsDoor lock 5Door lock 5AA. If the key is green the activation has been successful. If it remains red, there has been a problem withthe activation, which has not been performed.95
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    Classe 300XUser manualUsersIn this section you can dissociate your user and disconnect the smartphones connected to him.You can also invite other users to associate their accounts to your Classe 300X, so that they can usethe connected Classe 300X functions.After the user you have invited has registered with the portal and logged in, he is displayed in thelist with the smartphones connected to him.MenuDOOR ENTRYUSERSAnswering machineCameraActivationsJames Smith(J.smith@gmail.com)UsersJhon BrownSettings(J.Brown@gmail.com)Premi per attivareAccountHelpInformationAsmartphone 11SerratureSERRATURAInvite other users to associate themselves toyour video internal unitBChiama CasaLogout1. Touch to open the user section.A. Associated usersB. Start the procedure.CJhon Brown(J.Brown@gmail.com)D2C. Name and login of the user.D. Opens the list of smartphones connected to the user.2. Touch to display the smartphones connected to the user.Jhon Brown(J.Brown@gmail.com)Esmartphone 1smartphone 2FE. Connected smartphones.F. Dissociate the user and thus all the connected smartphonesYou can disconnect a single smartphone from the Classe 300X in the Associated accounts page.Note: To associate your user again, it is necessary that another user invites you or, if there are no otherusers, make the association procedure again.96
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    Classe 300XUser manualInvites a userWith this procedure you can invite other users to use the functions of your Classe 300X. In this waythey can use the connected Classe 300X functions.11. Touch Invite another user.4322. Enter the email of the user to associate and confirm it.3. Touch to confirm the invitation.4. Touch to save it.Note: the invited user can operate on the system and use your Classe 300X connected functions.The invited user will receive an e-mail with the invitation to check your system and registerfollowing the procedure, and then:121. Authenticate2. Accept the terms and conditions of use laid down in the associated text (obligatory).97
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    Classe 300XUser manual3453. Enter the email of the user to associate and confirm it.4. Continue.5. At this point you will find him in the list of associated accounts.98
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    Classe 300XUser manualSettingsIn this section you can update your Classe 300X firmware and replace the video internal unit. Thislast function allows you to replace the faulty device with a new one.All the configurations will be recovered, apart from the device connection to the Wi-Fi network,which you must do before the association with the APP.MenuDOOR ENTRYSETTINGSAnswering machineCameraUpdating the video internal unitActivationsUsersReplace the video internal unitSettingsPremi per attivareAccountHelpInformationSerrature1SERRATURAChiama CasaLogout1. Touch to open the setting section.A. Update the Classe 300X firmware.B. Perform the procedure to use when replacing the Classe 300X.99A
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    Classe 300XUser manualClasse 300X firmware update (only if connected to the same Wi-Fi network of the Classe 300X)When a new firmware is released you will be sent a notification on your smartphone, or you can updateyour Classe 300X firmware at any time by accessing this section.UPDATING THE VIDEO INTERNAL UNITUPDATING THE VIDEO INTERNAL UNITUPDATING THE VIDEO INTERNAL UNITNew firmware availableDownloading firmwareNew firmware downloadedAn update is available for your videointernal unit.The video internal unit will downloadthe new update..Do you want to proceed? 1Wait for the download to finish.Do not switch off/disconnect the videointernal unit.The update has been downloaded.During the installation the videointernal unit cannot be used.Do you want to proceed?45%Release notes2On entering the section, if an update is available, a key will be displayed to download it, otherwisethe version currently in the Classe 300X appears.1. Touch to download the update.2. Touch to install it.UPDATING THE VIDEO INTERNAL UNITUPDATING THE VIDEO INTERNAL UNITFirmware updateFirmlware correctlyupdatedWait for the installation to finish.Do not switch off/use the video internal unit.Il videocitofono ora aggiornato!Last check:2016-02-25 (HH:07:08)At the end of the installation you can display the firmware version installed in your Classe 300X.Replacing the Classe 300XIf you need to replace the Classe 300X installed in your system, you must use this procedure.REPLACE THE VIDEO INTERNAL UNITCONFIGURATION IN PROGRESSSUCCESSPlease wait a few moments for theconfiguration to be correctly completedConnected video internal unitRemove the video internal unit from theplant and replace it with the new one.Make sure that the video internal unit andthe smartphone are connected to the sameWi-Fi network with access to the internet.12Search of the video internal unitOn entering the section a warning screen appears.1. Remove the Classe 300X to be replaced and connect the new one, then press continue.2. Touch to end the procedure.Note: this procedure allows you to recover all the settings in the replaced Classe 300X, via theconnection to the WiFi network.100
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    Classe 300XUser manualAccountThe account is common to all the connected Legrand/BTicino devices APP.In this section you can display information on your account and/or cancel it.You can also edit your authentication password.MenuDOOR ENTRYACCOUNTAnswering machineCameraActivationsAccount informationAChange passwordBCancel the accountCUsersSettingsPremi per attivareAccountHelpSerratureInformationSERRATURA1Chiama CasaLogoutA. Display and edit your account data.B. Change your account password.C. Cancel your account.1. Touch to manage your account.101
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    Classe 300XUser manualAccount informationIn this section you can edit your account data and display the terms and conditions of use.23141. Touch to enable the modification.2. Modify the data3. Touch to save it.4. Accept the terms and conditions of use laid down in the associated text (obligatory).Change passwordACCOUNT23Account informationChange passwordCancel the accountA1451. Touch to modify the password.A. Display the unencrypted password.2. Enter the current password.3. Enter the new password.4. Confirm the new password.5. Touch to save it.6. Touch to end the procedure.1026
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    Classe 300XUser manualDelete the accountIn this section you can cancel your account definitivelyACCOUNT3Account informationChange passwordCancel the account2411. Touch to activate the account cancellation procedure.2. Touch to continue.3. Enter the password you used for authentication.4. Delete the account.Note: on cancelling the account you can no longer use the APP functions. To use them again you mustregister again.55. Touch to end the procedure.103
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    Classe 300XUser manualHelpIn this section you can display the after-sales service contacts page and send a notification about aproblem you have found.MenuDOOR ENTRYAnswering machineCameraActivationsUsersSettingsPremi per attivareAccountHelpInformationSerratureSERRATURA1Chiama CasaLogout1. Touch to enter the Help section.Customer_serviceHELPCustomer ServiceReport a problem11. Touch to display the page of the Support Service contacts.You will be readdressed on the www.help.bticino.com siteLogs ManagementHELPCustomer ServiceReport a problem2311. Touch to point out a problem which has occurred and send a notification to the after-salesserviceNote: you will not receive a direct answer, but your signal will be used by developers to improve theservice.2. Describe the problem you want to point out in the correct field3. Touch to send the message to the after-sales service104
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    Classe 300XUser manual105
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    BTicino SpAViale Borri, 23121100 Varesewww.bticino.comBTicino Spa reserves at any time the right to modify the contents of this booklet and to communicate, in any form and modality,the changes brought to the same.



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