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QUESTIONS CONCERNING
CLEAN ING, WATER TREATMENT,
AND MAINTENANCE
What should I do if the filter of the hot tub is polluted?
Clean the filter every week or two weeks with a jet of
water. Periodically, depending on usage, soak the filter in
water mixed with an antialgae agent for 1-2 hours, then
rinse it.
Should I shower before using the hot tub?
Yes, thoroughly.
Should the side cover of the hot tub be treated?
The side cover is made from weather resistant plastic. It
does not require treatment or maintenance (except if it is
a cedar cover).
What kind of water treatment do you recommend in
case of communal use?
In case of communal use we recommend the optional
sand filtration device that comes in place of the standard
antibacterial filter. In case of heavy usage we recommend
the automated monitoring-, regulating-, and chemical
dispenser device.
I cannot stop the heavy foaming. Before using the
hot tub we shower without using soap and I use the
necessary chemicals. Did I use too little?
As descriped in the user guide of the products, apply 1-2
cups of antifoaming agent to the hot tub water. Wait for
the chemical to thoroughly mix with the water. Repeat
if necessary. If the problem is still present, check and
readjust the pH value. If foaming still occurs, disinfect the
hot tub with an antialgae chemical containing free active
chlorine, then drain, clean, rinse, and refill the hot tub.
PREPARATION OF
THE INSTALLATION SITE
What are the most important concerns when selecting
theinstallation site?
The installation site should be prepared in accordance
with the installation guide by a professional. The devices
can only be installed and set up at appropriate installation
sites. Make sure there is an appropriate cable length,
electric supply, a 30mA protective relay, and with certain
products a floor drain.
Is a floor drain necessary for an indoor hot tub?
Building a floor drain is mandatory!
TECHNICAL DATE OF THE PRODUCT,
USAGE
What type of water circulation engine is used for
massage hot tubs?
Our massage hot tubs are equipped with Laing low power
(110W) energy saving, silent circulating motor pumps.
What is the maximal temperature that does not dam-
age the hot tub?
The water temperature can be adjusted to between 26
and 40 degrees Celsius.
What is the recommended optimal water tempera-
ture?
32-38 degrees Celsius. If young children are using the hot
tub, lower temperature is recommended. Always check
the water temperature before the child steps into the hot
tub and make sure that the temperature is suitable for the
child.
Can the system freeze? Is there a sensor that starts
emergency heating in case of freezing?
In the winter the unused hot tub should be winterized.
After draining the hot tub we will defrost the system as
necessary, meaning that we will remove the water re-
tained by the engine and the pipes. For details and pricing
please call our customer service. If the hot tub remains in
use during the winter, the engines start if there is a danger
of freezing and heat the water to 8°C
Can the system be programmed to start heating at
certain time?
There is no way of setting a time and date for automatic
heating. Because of concerns of energy efficiency heating
the water to greater temperatures is not recommended in
case of multiple weekly usage.
Can the hot tub be controlled remotely?
Our premium category massage hot tubs come with a
control system that can be controlled via an app designed
for IOS and Android (Windows is not supported). The app
makes remote access and control possible. You can access
the controls of your massage hot tub anywhere, adjust
the water temperature, circulation, lighting, and check the
status of the hot tub from afar.
The jet of the hot tub shuts down automatically after
15 minutes of operation. Can I restart it immediately,
or do I have to wait? Can I restart it as many time as I
want without a break? How does this affect the jets?
The hydromassage system shuts down every 15 minutes
for security reasons - to avoid possible muscle soreness.
It can be restarted for any amount of times and without
a break.
Is this the same for the bubble massage function?
Yes, it is the same for the bubble massage function.
When we do not use the hot tub often, mostly in the
winter (around 3 times a week), which is the most ener-
gy efficient setting, taking into account the energy nec-
essary for reheating? We only use it a couple of times a
week, 37 degrees Celsius is our favourite temperature.
Should it be in Sleep or Economy mode? Should I switch
to the Standard setting only when heating the hot tub?
Or should it always stay on Standard?
If you only use it 2-3 times a week, the most efficient
way is to keep the water at operational temperature (38
degrees Celsius). Thanks to the excellent insulation and
the thermo cover this setting requires less energy than
letting the water cool down and reheating it before usage.
The heating system automatically switches on in case the
water temperature drops more than half a degree Celsius.
In the summer the Economy setting is recommended as
the external temperature is usually high. Only use the
Sleep setting if you are not using the hot tub for a longer
period of time (3-4 weeks).
Does the hot tub switch back to the last used setting if
there is a power outage?
When connecting the hot tub to the power supply it
switches to charging mode. Push the “Temp” button to
set it to the Standard setting and it will display the water
temperature. The hot tub will switch back to the last used
setting after a power outage.
Can the filtration cycle only be programmed to 1-8
hour periods? Is there something like a 3-hour period?
What is ideal and what is adequate?
The filtration cycle can be set to 1-8 hour or continuous set-
tings. If you have a hot tub equipped with the in.clear auto-
matic water management system, a daily 8-hour circulation
period is recommended to produce necessary amounts of
bromine. The 8-hour (2x4 hour) setting is ideal.
Can the operating device for our hot tub be placed in
an external location where only the staff can access it?
The operating device can only be placed 5 meters cable
length away from the hot tub.
FREQUENTLY ASKED QUESTIONS
… 39

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