The following checklist can help you solve the problems which you may encounter when using the
unit. Before consulting it, check the connections and follow the instructions in the user manual.
Problem Possible cause Solution
The unit will not switch on.
Car ignition is not on.
C a b l e i s n o t p r o p e r l y
Fuse is burnt.
Turn your car key in the ignition.
Check cable connection.
Replace fuse with a new fuse of the
Volume is set at minimum or
the mute function is on.
Check the volume or switch the mute
The unit or screen does
not function normally.
The unit system is unstable. Press the RESET button.
The appliance will not play
The disc is inserted incorrectly.
The disc is dirty or damaged.
Disc must be inserted with the label
side facing up. Clean the disc and
check for damage. Try another disc.
S o u n d s k i p s d u e t o
Mounting angle is over 30˚.
Mounting is unstable.
Adjust mounting angle to less than
Mount the unit securely with the
Unable to receive stations.
The antenna is not connected
Connect the antenna properly.
Poor quality reception of
T h e an t e n n a i s n o t f u l l y
extended or it is broken.
Fully ex tend the ante nna and if
broken, replace it with a new one.
Preset stations are lost.
T h e b a t tery c a b l e i s n o t
Connect the permanent live on the unit
to the permanent live on the vehicle.
Unabl e to ins ert USB
device or SD/MMC card.
The memory c ard or US B
device has been inserted the
wrong way round.
Insert it the other way around.
The USB device or SD/
M M C c a r d c a nnot b e
NTFS format is not supported.
Check that the file system is in FAT
or FAT32 format. Due to different
formats, some models of USB storage
devices or MP3 players may not be
The SD/MMC card is not map
Using a map card.
The remote control is not
working or does not work
The batteries are low or empty. Change the batteries.