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  • Page 1

    Canon

    /

    /
    /

    /
    User’s Guide



  • Page 2

    This equipment (H12197/H12158/H12159) conforms with the essential
    requirements of EC Directive 1999/5/EC.
    We declare that this product conforms with the EMC requirements of EC
    Directive1999/5/EC at nominal mains input 230V, 50Hz although the rated
    input of the product is 200V–240V, 50/60Hz.
    (For Europe Only)

    Copyright
    Copyright © 2000 by Canon, Inc. All rights reserved. No part of this publication may be
    reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
    language or computer language in any form or by any means, electronic, mechanical,
    magnetic, optical, chemical, manual, or otherwise, without the prior written permission of
    Canon, Inc.

    Trademarks
    Canon and BJ are registered trademarks. BCI, Bubble Jet, MultiPASS, and UHQ are
    trademarks of Canon Inc.
    All other product and brand names are registered trademarks, trademarks or service marks of
    their respective owners.
    As an ENERGY STAR® Partner, Canon has determined that these
    products meet the ENERGY STAR® guidelines for energy efficiency.

    ii

    Preface



  • Page 3

    Contents
    Chapter 1: Introduction
    Using Your Documentation ...................................................................................................... 1-2
    Type Conventions Used in This Guide ................................................................................ 1-2
    Customer Support ................................................................................................................... 1-3
    Important Safety Instructions ................................................................................................... 1-4
    Chapter 2: Setting Up
    Unpacking Your Unit ................................................................................................................ 2-2
    Removing Shipping Materials .............................................................................................. 2-3
    Assembling Your Unit ............................................................................................................... 2-5
    Making Connections ................................................................................................................ 2-6
    Connecting the Telephone Line and External Devices ....................................................... 2-6
    Connecting Your Unit to a PC .............................................................................................. 2-8
    Connecting the Power Cord ................................................................................................ 2-9
    Main Components of Your Unit .............................................................................................. 2-10
    Operation Panel ................................................................................................................. 2-11
    One-Touch Speed Dialling/Special Function Buttons .................................................... 2-12
    Installing the BJ Cartridge ..................................................................................................... 2-13
    Guidelines .......................................................................................................................... 2-13
    Installing the BJ Cartridge in Your Unit .............................................................................. 2-14
    Loading Paper ....................................................................................................................... 2-17
    Paper Guidelines ............................................................................................................... 2-17
    Loading Paper in the Multi-Purpose Tray .......................................................................... 2-19
    Testing Your Unit .................................................................................................................... 2-20
    Chapter 3: Registering Information
    Methods of Registering Information in Your Unit ..................................................................... 3-2
    Guidelines for Entering Numbers, Letters, and Symbols ........................................................ 3-3
    Correcting a Mistake ............................................................................................................ 3-5
    Registering Sender Information .............................................................................................. 3-6
    What is Sender Information? ............................................................................................... 3-6
    Entering the Date and Time ................................................................................................ 3-7
    Registering Your Unit Number and Name ........................................................................... 3-7
    Printing a List to Check Information Registered in Your Unit .............................................. 3-9
    Setting the Telephone Line Type ........................................................................................... 3-10
    Dialling Through a Switchboard ............................................................................................ 3-11
    Registering the R Button ................................................................................................... 3-11

    Preface

    iii



  • Page 4

    Chapter 4: Document Handling
    Document Requirements ......................................................................................................... 4-2
    Scanned Area of a Document ............................................................................................. 4-3
    Loading Documents ................................................................................................................. 4-4
    Problems With Multipage Documents ................................................................................. 4-6
    Adding Pages to the Document ........................................................................................... 4-6
    Chapter 5: Paper Handling
    Print Media Requirements ....................................................................................................... 5-2
    Printable Areas .................................................................................................................... 5-3
    Selecting Print Media .............................................................................................................. 5-4
    Setting the Paper Thickness Lever .......................................................................................... 5-6
    Loading Paper ......................................................................................................................... 5-7
    Loading Envelopes .................................................................................................................. 5-8
    Using Canon Specialty Print Media ...................................................................................... 5-10
    Specialty Print Media Guidelines ...................................................................................... 5-10
    Printing on High Resolution Paper .................................................................................... 5-11
    Using the Cleaning Sheet .............................................................................................. 5-11
    Printing on Fabric Sheets .................................................................................................. 5-13
    Printing on Banner Paper .................................................................................................. 5-14
    Chapter 6: Speed Dialling
    What is Speed Dialling? .......................................................................................................... 6-2
    Speed Dialling Methods ....................................................................................................... 6-2
    One-Touch Speed Dialling ....................................................................................................... 6-3
    Registering Numbers for One-Touch Speed Dialling .......................................................... 6-3
    Using One-Touch Speed Dialling ........................................................................................ 6-5
    Coded Speed Dialling .............................................................................................................. 6-6
    Registering Numbers for Coded Speed Dialling ................................................................. 6-6
    Using Coded Speed Dialling ............................................................................................... 6-8
    Group Dialling .......................................................................................................................... 6-9
    Creating Groups .................................................................................................................. 6-9
    Using Group Dialling .......................................................................................................... 6-12
    Speed Dialling Lists ............................................................................................................... 6-13
    Printing Speed Dialling Lists .............................................................................................. 6-13
    Chapter 7: Sending Faxes
    Preparing to Send a Fax ......................................................................................................... 7-3
    Documents You Can Fax ..................................................................................................... 7-3
    Adjusting the Quality of Your Faxes ..................................................................................... 7-3
    Setting Colour or Black & White Transmission ................................................................ 7-3
    Setting the Scanning Resolution ..................................................................................... 7-4
    Setting the Scanning Contrast ......................................................................................... 7-5
    Dialling Methods .................................................................................................................. 7-6

    iv

    Preface



  • Page 5

    Sending Methods ..................................................................................................................... 7-7
    Memory Sending ................................................................................................................. 7-7
    Manual Sending Via the Handset ........................................................................................ 7-8
    Cancelling Sending ................................................................................................................ 7-10
    Redialling When the Line is Busy .......................................................................................... 7-11
    Manual Redialling .............................................................................................................. 7-11
    Cancelling Manual Redialling ........................................................................................ 7-11
    Automatic Redialling .......................................................................................................... 7-11
    What is Automatic Redialling? ....................................................................................... 7-11
    Cancelling Automatic Redialling .................................................................................... 7-12
    Setting the Options for Automatic Redialling ................................................................. 7-12
    Sequential Broadcasting ........................................................................................................ 7-14
    Sending a Document to More Than One Destination ....................................................... 7-14
    Sending a Document Using Group Dialling ...................................................................... 7-16
    Delayed Sending (MultiPASS Models Only) .......................................................................... 7-16
    Sending Other Documents While Your Unit is Set for Delayed Sending .......................... 7-16
    Documents Stored in Memory ............................................................................................... 7-17
    Printing a List of Documents in Memory ........................................................................... 7-17
    Printing a Document in Memory ........................................................................................ 7-18
    Deleting a Document From Memory ................................................................................. 7-20
    Using Alternative Telephone Networks (All Models Except the
    MultiPASS C75/FAX-B215C) ............................................................................................. 7-21
    Registering an Alternative Telephone Network ................................................................. 7-22
    Sending With an Alternative Telephone Network .............................................................. 7-23
    Registering Speed Dialling With the M Button .................................................................. 7-24
    Chapter 8: Receiving Faxes
    Different Ways to Receive a Fax ............................................................................................. 8-2
    Receiving Faxes Automatically: FAX ONLY MODE ............................................................. 8-3
    Setting FAX ONLY MODE ................................................................................................ 8-3
    Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode .......................... 8-5
    Setting Fax/Tel Mode ....................................................................................................... 8-5
    Setting the Options for Fax/Tel Mode .............................................................................. 8-6
    Receiving Faxes Manually: MANUAL MODE ...................................................................... 8-8
    Setting MANUAL MODE .................................................................................................. 8-8
    Receiving a Fax Manually ................................................................................................ 8-8
    Receiving With an Answering Machine: ANS.MACHINE MODE ...................................... 8-10
    Setting ANS.MACHINE MODE ...................................................................................... 8-10
    Using Your Unit With an Answering Machine ................................................................ 8-10
    Receiving Faxes to the MultiPASS Suite (MultiPASS Models Only) ................................. 8-11
    When Your PC is Off ...................................................................................................... 8-11
    Receiving in Colour ............................................................................................................... 8-12
    Setting Colour Reception ................................................................................................... 8-12

    Preface

    v



  • Page 6

    Receiving While Performing Other Tasks .............................................................................. 8-13
    Receiving Faxes in Memory When a Problem Occurs ......................................................... 8-13
    Cancelling Receiving ............................................................................................................. 8-14
    Chapter 9: Special Features
    Special Dialling ........................................................................................................................ 9-2
    Dialling an Overseas Number (With Pauses) ...................................................................... 9-2
    Switching Temporarily to Tone Dialling ................................................................................ 9-4
    Confirming a Dial Tone ........................................................................................................ 9-5
    Restricting Use of Your Unit ..................................................................................................... 9-6
    Enabling Restriction of Your Unit ......................................................................................... 9-6
    Cancelling Restriction of Your Unit ...................................................................................... 9-7
    Chapter 10: Making Copies
    Documents You Can Copy ..................................................................................................... 10-2
    Copying Documents .............................................................................................................. 10-2
    Setting the Paper Type for Colour Copying (All Models Except the
    MultiPASS C75/FAX-B215C) ............................................................................................. 10-5
    Setting the Length of the Bottom Margin .............................................................................. 10-6
    Chapter 11: Reports and Lists
    Summary of Lists and Reports .............................................................................................. 11-2
    ACTIVITY REPORT ............................................................................................................... 11-3
    TX (Transmission) REPORT .................................................................................................. 11-4
    MULTI TX/RX (Transaction) REPORT ............................................................................... 11-5
    RX (Reception) REPORT ...................................................................................................... 11-5
    Chapter 12: Maintenance
    Periodic Cleaning ................................................................................................................... 12-2
    Cleaning the Unit’s Exterior ............................................................................................... 12-2
    Cleaning the Unit’s Interior ................................................................................................ 12-3
    Cleaning Inside the Printer Cover ................................................................................. 12-3
    Cleaning the Scanner Components .............................................................................. 12-5
    Cleaning the Rollers ...................................................................................................... 12-6
    BJ Cartridge ........................................................................................................................... 12-7
    BJ Cartridges and BJ Tanks .............................................................................................. 12-7
    When to Replace a BJ Cartridge or BJ Tank .................................................................... 12-8
    Testing and Cleaning the BJ Cartridge Print Head ......................................................... 12-10
    Printing the Nozzle Check Pattern .............................................................................. 12-10
    Cleaning the BJ Cartridge Print Head ......................................................................... 12-11
    Replacing the BJ Cartridge ............................................................................................. 12-12
    Replacing a BJ Tank ........................................................................................................ 12-15

    vi

    Preface



  • Page 7

    Chapter 13: Troubleshooting
    If You Cannot Solve the Problem ........................................................................................... 13-2
    Clearing Jams ........................................................................................................................ 13-3
    Jams in the ADF ................................................................................................................ 13-3
    Jams in the Multi-Purpose Tray ......................................................................................... 13-4
    LCD Messages ...................................................................................................................... 13-5
    Paper Feeding Problems ..................................................................................................... 13-13
    Faxing Problems .................................................................................................................. 13-14
    Sending Problems ........................................................................................................... 13-14
    Receiving Problems ......................................................................................................... 13-16
    Copying Problems ............................................................................................................... 13-19
    Telephone Problems ............................................................................................................ 13-20
    Print Quality Problems ......................................................................................................... 13-20
    Printing Problems ................................................................................................................ 13-22
    General Problems ................................................................................................................ 13-24
    If a Power Cut Occurs ......................................................................................................... 13-26
    Chapter 14: Summary of Settings
    Understanding the Menu System .......................................................................................... 14-2
    Accessing the Menus ........................................................................................................ 14-2
    User Settings Menu ............................................................................................................... 14-4
    Report Settings Menu ............................................................................................................ 14-5
    TX (Transmission) Settings Menu ......................................................................................... 14-6
    RX (Reception) Settings Menu .............................................................................................. 14-7
    Printer Settings Menu ............................................................................................................ 14-8
    System Settings Menu ........................................................................................................... 14-9
    Appendix A: Specifications
    General Specifications ............................................................................................................
    Facsimile .................................................................................................................................
    Copier .....................................................................................................................................
    Telephone ...............................................................................................................................
    Printer .....................................................................................................................................
    BJ Cartridges ..........................................................................................................................
    Scanner (MultiPASS Models Only) .........................................................................................

    A-2
    A-3
    A-4
    A-4
    A-4
    A-5
    A-5

    Appendix B: Options
    Optional Handset ....................................................................................................................
    Package Contents ...............................................................................................................
    Attaching the Handset to Your Unit .....................................................................................
    Maintaining Your Handset ...................................................................................................

    B-2
    B-2
    B-3
    B-4

    Index ......................................................................................................................................... I-1

    Preface

    vii



  • Page 8

    viii

    Preface



  • Page 9

    Using Your Documentation ................................................................................................... 1-2
    Type Conventions Used in This Guide ................................................................................ 1-2
    Customer Support ................................................................................................................. 1-3
    Important Safety Instructions .............................................................................................. 1-4

    Chapter 1

    Introduction

    1-1

    Introduction

    Chapter 1
    Introduction



  • Page 10

    Using Your Documentation
    Your unit includes the following documentation:
    • This guide: Provides detailed information on how to set up, operate, maintain, and
    troubleshoot your unit.

    n

    This guide contains information for several Canon models. Please note that the illustrations of the
    unit in this guide may differ from your model, and that button names for your model may appear in
    brackets. Instructions for specific models are labelled with the unit names.

    • MultiPASS Suite for Windows® Software User’s Guide (MultiPASS models only): This
    guide, included in the CD-ROM, describes how to use your unit to fax, print, and scan from
    within your PC’s Windows® environment.
    • FAX Suite for Windows® Software User’s Guide (FAX models only): This guide, included
    in the CD-ROM, describes how to use your unit to print from within your PC’s Windows®
    environment.

    Type Conventions Used in This Guide
    Please read the list below of symbols, terms, and abbreviations used in this guide.

    c
    n

    Cautions tell you how to avoid actions that could injure you or damage your unit. In order
    to use your unit safely, always observe these cautions.
    Notes provide advice on using your unit more effectively, describe operating restrictions, and tell
    you how to avoid minor difficulties. Reading these is recommended to make the most of your unit
    and its functions.

    (→ p. n-nn)

    A number preceded by an arrow and enclosed in parenthesis
    references a page number in this guide which contains more
    information on the topic of the previous sentence.

    → Software User’s Guide Refer to the Software User’s Guide (included in the CD-ROM) for
    details on the topic of the previous sentence.
    default

    A setting that remains in effect unless you change it.

    document or fax

    The original sheet(s) of paper you send or receive with the unit.

    menu

    A list of settings from which you select an item to set up or change.
    A menu has a title which appears in the LCD.

    d and u buttons

    Used to select an item in a menu. Press d to select the next item,
    and press u to select the previous item.

    transaction number

    When you send or receive a document, your unit automatically
    assigns the document a unique transaction number. A transaction
    number is a four-digit number that will help you keep track of
    documents you send and receive.

    1-2

    Introduction

    Chapter 1



  • Page 11

    TX/RX NO. is the abbreviation used for Transaction number.

    TX

    Denotes Sending.

    RX

    Denotes Receiving.

    Introduction

    TX/RX NO.

    In addition, this guide uses distinctive typefaces to identify buttons and information in the
    LCD:
    • The buttons you press appear in this typeface: Stop.
    • Information in the LCD appears in this typeface: USER SETTINGS.

    Customer Support
    Your unit is designed with the latest technology to provide trouble-free operation. If you
    encounter a problem with the unit’s operation, try to solve it by using the information in
    Chapter 13. If you cannot solve the problem or if you think your unit needs servicing, contact
    your local authorised Canon dealer or the Canon help line.

    Chapter 1

    Introduction

    1-3



  • Page 12

    Important Safety Instructions
    Read these safety instructions thoroughly before using your unit.

    c

    Except as specifically described in this guide, do not attempt to service your unit yourself.
    Never attempt to disassemble the unit: opening and removing its interior covers will expose
    you to dangerous voltages and other risks. For all service, contact your local authorised
    Canon dealer or the Canon help line.

    ■ Handling and Maintenance
    • Follow all warnings and instructions marked on the unit.
    • Do not subject the unit to strong physical shock or vibration.
    • Always unplug the unit before moving or cleaning it.
    • To avoid paper jams, never unplug the power cord, open the printer cover, or remove paper
    from the multi-purpose tray while printing.
    • When transporting the unit, leave the BJ cartridge installed in the cartridge holder and tape
    the cartridge holder to the right side of the unit. This will prevent ink spilling inside the unit.
    • Always lift the unit as shown below. Never lift it by any of its attachments.

    • Do not push objects of any kind into the slots or openings on the cabinet as they may touch
    dangerous voltage points or short out parts. This could result in fire or electric shock.
    • Do not allow small objects (such as pins, paper clips, or staples) to fall into the unit. If
    something does fall into it, unplug the unit immediately and contact your local authorised
    Canon dealer or the Canon help line.
    • To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill liquid or if
    any substance falls into the unit, unplug the unit immediately and contact your local
    authorised Canon dealer or the Canon help line.
    • Keep the unit clean. Dust accumulation can prevent the unit from operating properly.

    1-4

    Introduction

    Chapter 1



  • Page 13

    ■ Location
    • Place the unit on a flat, stable, vibration-free surface that is strong enough to support its
    weight (approx. 5.1 kg).
    • Place the unit in a cool, dry, clean, well ventilated place.
    – Make sure the area is free from dust.
    – Make sure the location is not affected by extreme temperature changes, and always stays
    between 10° and 32.5°C.
    – Make sure the area’s relative humidity is always between 20% and 85%.
    • Keep the unit away from direct sunlight as this can damage it. If you have to place it near a
    window, install heavy curtains or blinds.
    • Do not use the unit near water. Make sure that no wet or humid objects come into contact
    with the unit.
    • Do not use or store the unit outdoors.
    • Do not install the unit near devices that contain magnets or generate magnetic fields, such
    as speakers.
    • If possible, place the unit near an existing telephone outlet to avoid the expense of installing
    a new one.
    • Place the unit near a standard 200–240 V AC power outlet.
    • Place the unit near the PC you will be connecting it to, and make sure you can reach it
    easily.

    Chapter 1

    Introduction

    1-5

    Introduction

    • Unplug the unit from the wall outlet and refer service to qualified personnel under the
    following conditions:
    – When the power cord or plug is damaged or frayed.
    – If liquid has spilled into the unit.
    – If the unit has been exposed to rain or water.
    – If the unit does not operate normally when you have followed the instructions in this guide.
    Adjust only those controls that are covered by the instructions in this guide. Improper
    adjustment of other controls may result in damage and may require extensive work by a
    qualified technician to restore the product to normal operation.
    – If the unit has been dropped or the cabinet has been damaged.
    – If the unit exhibits a distinct change in performance, indicating a need for servicing.



  • Page 14

    • To ensure reliable operation of the unit and to protect it from overheating (which can cause it
    to operate abnormally and create a fire risk), do not block the exhaust vent and never block
    or cover any openings on the unit by placing it on a bed, sofa, rug, or other similar surface.
    Do not place the unit in a cupboard or built-in installation, or near a radiator or other heat
    source unless proper ventilation is provided. Install the unit approximately 10 cm away from
    walls and other equipment. For the dimensions of the unit, → p. A-2.
    • Do not stack boxes or furniture around the power outlet. Keep the area free so you can
    reach the outlet quickly. If you notice anything unusual (smoke, strange odours, noises)
    around the unit, unplug it immediately. Contact your local authorised Canon dealer or the
    Canon help line.
    • Do not allow anything to rest on the power cord, and do not place the unit where the cord
    will be walked on. Make sure the cord is not knotted or kinked.

    ■ Power Supply
    • During electrical storms, disconnect the power cord from the power outlet. (Please note that
    any documents stored in the unit’s memory will be deleted when you unplug the unit.)
    • Whenever you unplug the unit, wait at least five seconds before you plug it in again.

    c

    1-6

    This product emits low level magnetic flux.
    If you use a cardiac pacemaker and feel abnormalities, please move away from this product
    and consult your doctor.

    Introduction

    Chapter 1



  • Page 15

    Unpacking Your Unit .............................................................................................................. 2-2
    Removing Shipping Materials .............................................................................................. 2-3
    Assembling Your Unit ............................................................................................................ 2-5
    Making Connections ............................................................................................................. 2-6
    Connecting the Telephone Line and External Devices ....................................................... 2-6
    Connecting Your Unit to a PC .............................................................................................. 2-8
    Connecting the Power Cord ................................................................................................ 2-9
    Main Components of Your Unit .......................................................................................... 2-10
    Operation Panel ................................................................................................................. 2-11
    One-Touch Speed Dialling/Special Function Buttons .................................................... 2-12
    Installing the BJ Cartridge ................................................................................................. 2-13
    Guidelines .......................................................................................................................... 2-13
    Installing the BJ Cartridge in Your Unit .............................................................................. 2-14
    Loading Paper ...................................................................................................................... 2-17
    Paper Guidelines ............................................................................................................... 2-17
    Loading Paper in the Multi-Purpose Tray .......................................................................... 2-19
    Testing Your Unit .................................................................................................................. 2-20

    Chapter 2

    Setting Up

    2-1

    Setting Up

    Chapter 2
    Setting Up



  • Page 16

    Unpacking Your Unit
    Before unpacking your unit, be sure to choose a suitable location for it. (→ p. 1-5)
    Carefully remove all items from the box. You should have someone help by holding the box
    while you lift the unit and its protective packaging out of the box. Save the carton and
    packaging in case you need to transport the unit in the future.
    Make sure you have the following items:
    q Main unit
    w Power cord
    e Telephone line
    r Document support
    t Document tray (FAX models only)
    y Extension (FAX models only)
    u BC-21e Colour BJ cartridge*
    i BX-20 Black BJ cartridge*
    o BCI-21 Black BJ tank*
    !0 BJ cartridge container
    !1 Documentation and software
    !2 Limited warranty card**

    n

    Please note that the items included with your unit may vary depending on the country of purchase.

    • If any items are damaged or missing, notify your local authorised Canon dealer or the
    Canon help line immediately.
    • In addition to the items shipped with your unit, you will need to purchase a printer cable to
    connect your unit to a PC. (→ p. 2-8)
    • Important! Save your sales receipt for proof of purchase in case your unit requires warranty
    service.

    * The BJ cartridges and/or tanks included with your unit may vary depending on the model and country
    of purchase.
    ** This item is only included in some countries.

    2-2

    Setting Up

    Chapter 2



  • Page 17

    Removing Shipping Materials
    Follow this procedure to remove the shipping materials. Keep them in case you need to
    transport the unit in the future:

    Setting Up

    MultiPASS C75/FAX-B215C

    3

    1

    Remove the shipping
    tapes from the top of
    the unit.

    2

    Remove the protective
    piece from the multipurpose tray.

    4

    Remove the shipping
    tape and protective
    piece from the output
    tray.

    5

    Open the document tray (MultiPASS
    model only), then remove the protective
    sheet and shipping tapes.

    6

    Open the operation panel partially
    by gently pulling it towards you (it
    only opens slightly). Then remove
    the protective sheet from the ADF.
    Close the operation panel by
    pressing it down from the centre
    until it locks into place.

    n

    7

    Remove the shipping
    tape and protective
    piece from the bottom
    of the unit.

    Open the printer cover, then remove the
    shipping tape from the side of the unit.
    Close the printer cover and document tray.

    The actual shipping materials may differ in shape, quantity, and position from the ones shown
    above.

    Chapter 2

    Setting Up

    2-3



  • Page 18

    MultiPASS C80/C70, FAX-B230C/B210C

    1

    Remove the shipping tapes
    from the top of the unit.

    3

    Open the document tray (MultiPASS models only), then remove the
    protective sheet.

    4

    Open the operation panel partially by gently pulling it towards you (it
    only opens slightly). Then remove the protective sheet from the ADF.
    Close the operation panel by pressing it down from the centre until it
    locks into place.
    Close the document tray (MultiPASS models only).

    n

    2-4

    2

    Remove the protective piece
    from the multi-purpose tray.

    The actual shipping materials may differ in shape, quantity, and position from the ones shown
    above.

    Setting Up

    Chapter 2



  • Page 19

    Assembling Your Unit

    Setting Up

    Follow this procedure to assemble your unit:

    Hold the document support
    so that it curves towards the
    back of the unit and fit the
    tabs on the support into the
    slots above the ADF.

    MultiPASS Models Only
    Your unit comes with the
    document tray already
    attached. However, if you
    accidentally remove the tray,
    attach it by fitting the slots on
    the tray into the tabs on the
    unit.

    FAX Models Only
    Hold the extension as shown and slide it into the rails on the back of the document tray. Then
    slide the inner section of the extension into the inner rails on the document tray.
    Attach the document tray to the unit by fitting the slots on the tray into the tabs on the unit.

    n

    • To see how your unit looks fully assembled, → p. 2-10.
    • For details on attaching the optional handset to your unit, → Appendix B.

    Chapter 2

    Setting Up

    2-5



  • Page 20

    Making Connections
    Connecting the Telephone Line and External Devices
    Your unit has three jacks on the side for connection of the following:
    • Telephone line
    • Optional handset or telephone
    • Extension phone (i.e. an additional telephone that you may wish to place away from your
    unit to answer calls from a different location), answering machine, or data modem.
    If you only have one telephone line and plan to use your unit for receiving both faxes and
    voice calls, you will need to connect the optional handset, a telephone, or an answering
    machine to the unit.
    Be sure to connect any external device before using your unit.
    Follow this procedure to connect the telephone line and external devices:

    1

    2-6

    Connect the supplied
    telephone line to the L
    jack, then connect the
    other end of the line to the
    telephone jack on your
    wall.

    Setting Up

    2

    Connect the line from the
    optional handset or
    telephone to the h jack.

    3

    Connect the line from the
    extension phone,
    answering machine, or
    data modem to the t jack.

    Chapter 2



  • Page 21

    n

    • Due to the range of specifications, Canon cannot guarantee that all answering machines will be
    compatible with your unit.
    • If you have connected an external device to your unit, be sure to select the correct receive mode.
    (→ Chapter 8)
    • To connect an extension phone as well as an answering machine, connect the extension phone
    to the answering machine, and then the answering machine to your unit.
    • If you connect a modem to your unit and you use it extensively or others access your PC
    frequently through the modem, you may want a dedicated telephone line for your modem.

    Setting Up

    Users in the UK Only
    To connect an external device to your unit, you may need to use the B.T. adaptor provided
    with your unit.
    Follow this procedure to connect the B.T. adaptor:

    Connect the line from the optional
    handset or telephone to the B.T. adaptor.
    Then connect the B.T. adaptor to the h
    jack.

    Chapter 2

    Connect the line from the extension
    phone, answering machine, or data
    modem to the B.T. adaptor. Then
    connect the B.T. adaptor to the t jack.

    Setting Up

    2-7



  • Page 22

    Connecting Your Unit to a PC
    To connect your unit to a PC, you will need to purchase a printer cable that matches the
    interface connector on your PC:
    • A Centronics®-compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres
    -or• A USB cable no longer than 5 metres (MultiPASS C75/FAX-B215C only)
    You can purchase either of these cables from your local authorised Canon dealer.
    Follow this procedure to connect the appropriate cable:

    ■ Connecting a USB Cable
    (MultiPASS C75/FAX-B215C
    Only)
    Connect the USB cable to the
    unit and PC during software
    installation to ensure proper
    operation of the printer driver.
    (→ Software User’s Guide)

    n

    2-8

    ■ Connecting a Parallel Cable
    Connect the parallel cable to
    your unit and PC. Be sure to
    secure the cable connectors
    with the wire clips.

    • You only need to connect one of the above cables (MultiPASS C75/FAX-B215C only).
    • If using a USB cable (MultiPASS C75/FAX-B215C only), make sure your PC is running Microsoft
    Windows® 98/Me or Windows® 2000, preinstalled by a computer manufacturer on purchase. (The
    USB port operation also needs to be assured by the manufacturer.)

    Setting Up

    Chapter 2



  • Page 23

    Connecting the Power Cord
    Before connecting the power cord, → Power Supply, p. 1-6.

    Setting Up

    Follow this procedure to connect the power cord:

    Connect the supplied power
    cord to the power cord
    connector. Then connect the
    other end into a properly
    grounded 200–240 V AC threeprong outlet.*
    The unit has no power switch, so its power is on as long as it is plugged in. Once connected,
    though, the unit still needs to warm up before you can use it. Wait until the LCD no longer
    displays PLEASE WAIT.

    n

    • Your unit is equipped with a three-prong, grounding-type plug provided with a third (grounding)
    pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to
    insert the plug into your outlet, contact an electrician to replace your outlet. Do not defeat the
    safety purpose of the grounding-type plug by breaking off the third prong or using a 3-to-2
    adaptor.*
    • Do not plug the unit into the same circuit as an appliance such as an air conditioner, electric
    typewriter, television, or copier. Such devices generate electrical noise that can interfere with
    your unit’s ability to send and receive faxes.

    * The shape of the plug and outlet vary depending on the country of purchase.

    Chapter 2

    Setting Up

    2-9



  • Page 24

    Main Components of Your Unit

    n

    Please note that your unit may differ from the illustration below.
    Document Support

    ADF (Automatic Document Feeder) and
    Printer Cover
    Paper Rest

    Paper Guide

    Document Guides

    Multi-Purpose Tray

    Operation Panel
    (→ p. 2-11)

    Document Tray

    Paper Output Guides
    Output Tray

    Output Tray Extension

    2-10

    Setting Up

    Chapter 2



  • Page 25

    Operation Panel
    Please note that your unit may differ from the illustration below.

    ■ Numeric Buttons
    (→ p. 3-3)

    ABC

    01

    DEF

    2

    1

    ■ Document Feed Lever
    (→ p. 4-2)

    ■ One-Touch Speed
    Dialling/Special
    Function Buttons
    (→ p. 2-12)

    3

    02

    Alarm

    04
    GHI

    JKL

    4

    5
    TUV

    7

    R

    05

    06

    MNO
    Memory Reference

    6

    07
    R/Pause

    PQRS

    03

    Data Registration

    Coded Dial

    Colour / B&W Receive Mode

    WXYZ

    8

    9

    0

    #

    Space

    Tone/+

    08

    09

    11

    12

    Copy
    Report

    10

    D.T.

    Image Quality

    Stop

    Hook

    Cleaning

    Clear

    Function

    Set

    Start

    Resume

    ■ LCD

    ■ Alarm Light

    ■ R (Redial)/Pause Button
    (→ pp. 7-11, 9-2)

    ■ Receive Mode Button
    (→ Chapter 8)

    ■ Coded Dial Button
    (→ pp. 6-8, 6-12)

    ■ Copy Button
    (→ p. 10-2)

    ■ Colour/B&W (Color/B&W) Button
    (→ pp. 7-3, 7-4, 10-2)

    ■ Image Quality (Resolution) Button
    (→ pp. 7-4, 10-2)

    ■ Hook Button
    (→ pp. 7-9, 9-4)

    ■ Stop Button
    ■ Start (Start/Scan) Button

    Chapter 2

    Setting Up

    2-11

    Setting Up

    n



  • Page 26

    One-Touch Speed Dialling/Special Function Buttons
    The buttons on the right of the operation panel have the following two functions:
    • One-Touch Speed Dialling Buttons (→ pp. 6-5, 6-12)
    When the Function button’s light is off, the buttons marked 01 to 12 can be used for onetouch speed dialling.
    • Special Function Buttons
    When the Function button’s light is on, the special function buttons (marked under or to the
    sides of the buttons) can be used.

    01

    02

    ■ Data Registration Button
    (→ p. 14-2)

    03

    Data Registration

    04

    R

    05

    Memory Reference

    07

    06
    Space

    Tone/+

    D.T.

    Report

    10

    12

    11

    Cleaning

    Clear

    Function

    Set

    ■ R Button
    (→ p. 3-11)
    ■ Memory Reference Button
    (→ pp. 7-17, 7-18, 7-20, 8-11)

    09

    08

    ■ u , d Buttons
    (→ p. 14-2)

    ■ l , r Buttons
    (→ pp. 3-4, 3-5)
    ■ Space Button
    (→ pp. 3-4, 3-5)
    ■ Tone/+ Button
    (→ pp. 3-8, 9-4)

    Resume

    ■ Report Button
    (→ pp. 3-9, 6-13, 11-3)
    ■ D.T. Button*
    (→ p. 9-5)

    ■ Function Button/Light
    (→ above)

    ■ Cleaning Button
    (→ pp. 5-12, 12-10, 12-11)

    ■ Set Button
    (→ p. 14-2)

    ■ Clear Button
    (→ p. 3-5)

    ■ Resume Button
    (→ pp. 13-3, 13-4)

    * This button is not available in the UK or Ireland.

    2-12

    Setting Up

    Chapter 2



  • Page 27

    Installing the BJ Cartridge
    Install the BJ cartridge as explained in this section.
    For additional information on BJ cartridges and tanks, and for instructions on replacing,
    → p. 12-7.

    Setting Up

    Guidelines
    Follow these guidelines to ensure optimum performance of your BJ cartridges and tanks:
    • Store BJ cartridges and tanks at room temperature.
    • Keep BJ cartridges in their sealed packaging until you are ready to use them.
    • Once opened, use BJ tanks within six months and BJ cartridges within one year.
    • Do not remove BJ cartridges and tanks from the unit unnecessarily, or the ink in them may
    harden.
    • Do not leave empty BJ tanks in a Colour BJ cartridge. Remove them immediately when they
    run out of ink, and replace them with new ones. Do not leave a Colour BJ cartridge with
    either of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print
    quality.
    • To change a BJ cartridge, be sure to press C (inside the unit) to move the cartridge holder to
    the centre.
    • Make sure the cartridge holder is in its home position (on the right side of the unit) when
    you are not using the unit. If it is not in its home position, press C (inside the unit). Leaving
    the cartridge holder out of its home position will cause the BJ cartridge to remain uncapped
    and dry out.
    • When changing BJ cartridges, always store the unused BJ cartridge in the BJ cartridge
    container provided with your unit.

    c

    • Keep BJ cartridges and tanks out of
    children’s reach. If a child inadvertently
    ingests ink, consult a physician
    immediately.
    • Do not touch the precision components on
    the BJ cartridge.

    B

    Ca

    rtriInk

    CoCl-2 dge
    lor 1

    Ma
    Japde
    an in

    B

    Ca

    rtriInk

    Cl-2 dge
    Blac
    k 1

    Ma
    Japde
    an in
    Col
    Car
    or
    trid
    BJ
    ge

    BC

    Ma

    de

    -2

    in

    Jap

    1e

    an

    Do not touch this area.

    Chapter 2

    Setting Up

    2-13



  • Page 28

    The ink in the BJ cartridges and tanks is difficult to clean up if spilled. Follow these
    precautions when handling:
    • Carefully remove packaging from BJ cartridges and tanks.
    • Do not attempt to disassemble or refill BJ cartridges or tanks.
    • Do not shake or drop BJ cartridges or tanks, or tip the print head downwards.

    Installing the BJ Cartridge in Your Unit
    When there is no BJ cartridge installed in your unit, the LCD displays PUT IN CARTRIDGE.

    n

    The steps in this section show installation of the Colour BJ cartridge. However, please note that
    installation is the same for all BJ cartridges.

    Follow this procedure to install the BJ cartridge:

    1

    Make sure your unit is plugged in.

    2

    Open the document tray (MultiPASS models
    only).

    3

    Lift the document guides to open the printer
    cover.

    Document guides

    • If the printer cover does not open easily, slide the
    document guides outwards and then open the
    printer cover.

    2-14

    Setting Up

    Chapter 2



  • Page 29

    c

    • Do not try to manually move or stop
    the cartridge holder since this may
    damage the unit.
    • Do not touch the components shown
    or any metal parts since this may
    adversely affect operation of the unit
    and/or affect print quality.

    Setting Up

    n

    When you plug in your unit for the first time,
    the cartridge holder automatically moves to
    the centre of the unit so you can install the
    BJ cartridge. If this does not happen, press
    C (inside the unit).

    Ribbon cable

    Guide rail
    Round shaft

    Circuit board

    4

    Raise the blue cartridge lock lever on the
    cartridge holder.

    Chapter 2

    Setting Up

    2-15



  • Page 30

    5

    Remove the BJ cartridge from its package,
    then remove the orange protective cap q and
    tape w.
    • Discard the cap and tape. Never attempt to
    reattach them to the BJ cartridge print head.
    • Install the BJ cartridge immediately after removing
    the cap and tape.
    • Spilled ink can stain any surface; protect yourself
    and your work area.

    B

    CaColor
    rtri BJ
    dg
    e

    rtrInk

    B

    Ca

    rtrInk

    Cl- idge
    Bla
    ck 21

    Ma
    Ja de
    pa in
    n

    BC

    Ma

    de

    -21
    in

    Ja

    pa

    e

    n

    1
    2

    6

    Ca

    Cl- idge
    Col
    or 21

    Ma
    Ja de
    pa in
    n

    Do not touch these
    precision components.

    With the label facing outwards, insert the BJ
    cartridge into the cartridge holder. Lower the
    blue cartridge lock lever until it locks into
    position.
    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    ad
    Ja r
    e
    pa

    in
    n

    C

    BartInk
    ri
    BCl-d
    la 2ge
    M c1
    a
    Jad k
    e
    p
    a in
    n

    7

    Press C.
    • The cartridge holder moves to its home position
    on the right side of the unit and begins cleaning
    the BJ cartridge print head. This process takes
    about 55 seconds.

    c

    Do not try to manually move or stop the
    cartridge holder since this may damage
    the unit.

    8

    Close the printer cover.

    9

    Close the document tray (MultiPASS models
    only).

    n

    2-16

    If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in
    the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge
    to remain uncapped and dry out.

    Setting Up

    Chapter 2



  • Page 31

    Loading Paper
    This section describes how to load plain paper in the multi-purpose tray so that you can begin
    using your unit.

    Paper Guidelines
    • Store all print media wrapped and on a flat surface until ready to use. Keep opened packs in
    their original packaging, in a cool, dry location.
    • Store paper at 18°–24°C, 40%–60% relative humidity.
    • To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn
    paper.
    • Use cut-sheet paper only, not paper that comes on a roll.
    • Do not use paper thicker than can be used for the unit (→ p. 5-2). Thick paper can cause
    damage to the BJ cartridge print head.
    • Do not load paper beyond the paper limit mark (P) or beyond the tab on the multi-purpose
    tray. Doing so may cause problems. Also, make sure there are no gaps on either side of the
    paper stack.

    No gaps here

    Tab
    Paper Limit Mark

    • If the print media has a print side, set it in the multi-purpose tray with the print side facing
    upwards.

    Chapter 2

    Setting Up

    2-17

    Setting Up

    For complete details on the different print media you can use, and for instructions on selecting
    and loading other print media, → Chapter 5.



  • Page 32

    • The capacity of the output tray is 50 sheets of paper. To prevent paper jams, remove paper
    from the output tray before the count reaches 50.
    • Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with
    paper already loaded.
    • Do not leave paper stacked in the multi-purpose tray for long periods of time since it may
    bend or curl and cause problems.
    • Certain environmental conditions, such as extreme temperatures or humidity, can cause
    some print media to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at
    a time.
    • Depending on the density of the printed pages, the ink may need time to dry. Within two or
    three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink
    becomes water-resistant.
    • If your printed page contains a large amount of graphics, the ink on the page may be damp
    due to the print density. Leave the page in the output tray for 30 to 60 seconds to allow the
    ink to dry. Then remove the page carefully without touching any surfaces.
    • Printing dense graphics on light paper stock may cause the paper to curl. Try using heavier
    stock.
    • If paper curls after printing, remove it immediately; otherwise paper jams may occur.
    • The platen (a roller inside the unit) may become inked if you print data beyond the width of
    the page. If this happens, clean inside the unit. (→ p. 12-3)

    2-18

    Setting Up

    Chapter 2



  • Page 33

    Loading Paper in the Multi-Purpose Tray
    Follow this procedure to load paper in the multi-purpose tray:

    1

    Make sure the paper thickness lever is set to
    p (left).

    c

    Do not set the paper thickness lever
    while the unit is printing since this will
    cause problems.

    C

    Setting Up

    • For details, → p. 5-6.

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    r
    a
    Jd
    ae
    p
    a in
    n

    C

    BartInk
    BCl-rid
    la 2ge
    M c1
    a
    Jd k
    ae
    p
    a in
    n

    2

    Raise the paper rest until it stops q, then
    move the paper guide to the left to match the
    size of your paper w.

    3

    Prepare a stack of paper by fanning the edge
    that will feed into the unit first, and then by
    tapping the stack on a flat surface to even its
    edges.

    4

    Insert the stack into the multi-purpose tray q,
    and align the right edge of the stack with the
    right side of the multi-purpose tray. Slide the
    paper guide snugly against the left edge of
    the stack w.

    1

    2

    1
    2

    • The multi-purpose tray holds up to 100 sheets of
    75 g/m2 plain paper.
    • Make sure the stack does not exceed the paper
    limit mark (P).

    The unit is now ready to print.
    Chapter 2

    Paper Limit Mark

    Setting Up

    2-19



  • Page 34

    Testing Your Unit
    After you have assembled your unit, installed the BJ cartridge, and loaded the paper, you can
    make sure your unit is printing properly by making several copies of a document. (→ p.10-2)
    If you have problems printing, → Chapter 13.

    2-20

    Setting Up

    Chapter 2



  • Page 35

    Methods of Registering Information in Your Unit .............................................................. 3-2
    Guidelines for Entering Numbers, Letters, and Symbols ................................................. 3-3
    Correcting a Mistake ............................................................................................................ 3-5
    Registering Sender Information ........................................................................................... 3-6
    What is Sender Information? ............................................................................................... 3-6
    Entering the Date and Time ................................................................................................ 3-7
    Registering Your Unit Number and Name ........................................................................... 3-7
    Printing a List to Check Information Registered in Your Unit .............................................. 3-9
    Setting the Telephone Line Type ........................................................................................ 3-10
    Dialling Through a Switchboard ......................................................................................... 3-11
    Registering the R Button ................................................................................................... 3-11

    Chapter 3

    Registering Information

    3-1

    Registering
    Information

    Chapter 3
    Registering Information



  • Page 36

    Methods of Registering Information in Your
    Unit
    To customise your unit to your particular needs, you can adjust the general operation,
    sending, receiving, printing, system settings, and speed dialling settings. There are two
    methods of adjusting these settings:

    ■ Method 1: Using the unit operation panel (All models)
    You can adjust settings directly via the operation panel of your unit. Detailed instructions are
    described in this guide. For MultiPASS models, adjusting settings through the operation panel
    is convenient when your unit is not connected to a PC.

    ■ Method 2: Using the MultiPASS Suite Software (MultiPASS models only)
    You can adjust settings using the MultiPASS Suite software included with your unit. For
    instructions, → Software User’s Guide.
    Before adjusting any settings, decide whether you prefer to make changes from the operation
    panel or from the MultiPASS Suite. Using both—the operation panel and the MultiPASS
    Suite—may cause confusion. Changes made to settings through the operation panel will not
    be displayed in the MultiPASS Suite, and changes made in the MultiPASS Suite will override
    any corresponding settings made through the operation panel.

    n

    3-2

    If your unit is connected to a PC, we recommend using the MultiPASS Suite to adjust settings.

    Registering Information

    Chapter 3



  • Page 37

    Guidelines for Entering Numbers, Letters, and
    Symbols
    When you come to a step that requires you to enter a name or number, refer to the table
    below to determine which numeric button to press for the character you want:
    Button

    Uppercase Letter
    Mode (:A)

    Lowercase Letter
    Mode (:a)

    Number Mode (:1)

    1

    1
    ABC

    2

    ABCÅÄÁÀÃÂÆÇ

    abcåäáàãâæç

    2

    3

    D E F -D Ë É È Ê

    defdëéèê

    3

    4

    GHIÏÍÌÎ

    ghiïíìî

    4

    5

    JKL

    jkl

    5

    MNOÑØÖÓÒÕÔ

    mnoñøöóòõô

    6

    7

    PQRS

    pqrs

    7

    8

    TUVÜÚÙÛ

    tuvüúùû

    8

    WXYZY

    wxyzy

    9

    Registering
    Information

    DEF

    GHI

    JKL

    MNO

    6
    PQRS

    TUV

    WXYZ

    9

    0

    0
    #

    – . A # ! " , ; : ^ ` _ =
    Uppercase Letter
    Mode (:A)

    n

    | ' ? $ @ % & + ( ) [ ] { } < >

    Lowercase Letter
    Mode (:a)

    Number Mode (:1)

    If you pause for more than 60 seconds between entering data, the unit will automatically return to
    standby mode.

    Chapter 3

    Registering Information

    3-3



  • Page 38

    ■ Changing Between Number and Letter Modes
    Press T to select number mode (:1), uppercase
    letter mode (:A), or lowercase letter mode (:a).

    _

    :1
    (Number mode)

    _

    :A
    (Uppercase letter mode)

    _

    :a
    (Lowercase letter mode)

    ■ Entering Letters

    1

    Press T to switch to uppercase letter mode
    (:A) or lowercase letter mode (:a).

    Ex:

    _

    :A

    2

    Press the numeric button that contains the
    letter you want.

    Ex:

    C

    :A

    Ex:

    CA

    :A

    • Press repeatedly until the letter you want appears.
    Each button cycles through the letters it contains.
    • If you are unsure which button to press for the
    letter you want, → p. 3-3.

    3

    Continue entering other letters using the
    numeric buttons.
    • If the next letter you want to enter is under a
    different numeric button, simply press that button
    until the letter you want appears.
    -orIf the next letter you want to enter is under the
    same numeric button you pressed in step 2, press
    r to move the cursor to the right. Then press that
    same numeric button repeatedly until the letter you
    want appears.
    • To enter a space, press Space.

    3-4

    Registering Information

    Chapter 3



  • Page 39

    ■ Entering Numbers

    1

    Press T to switch to number mode (:1).

    2

    Press the numeric button that contains the
    number you want.

    _

    :1

    Ex:

    1_

    :1

    Ex:

    10_

    :1

    • To enter a space, press Space.

    3

    Continue entering other numbers using the
    numeric buttons.

    1

    Press # repeatedly until the symbol you want
    appears.

    Ex:

    #

    :1

    2

    If you want to enter another symbol, press r
    to move the cursor to the right, then press #
    repeatedly until the symbol you want appears.

    Ex:

    #–

    :1

    Correcting a Mistake
    You can clear an entire entry by pressing Clear. Alternatively, follow this procedure to correct
    individual characters:

    1

    Use l or r to move the cursor under the
    incorrect character.

    Ex:

    CANEN

    :A

    2

    Use the numeric buttons to enter the correct
    character over the incorrect character.

    Ex:

    CANON

    :A

    3

    When you have finished making corrections,
    press Set to register your new entry.

    Chapter 3

    Registering Information

    3-5

    Registering
    Information

    ■ Entering Symbols



  • Page 40

    Registering Sender Information
    What is Sender Information?
    When you receive a fax, the name of the person or company who sent you the fax, their fax/
    telephone number, and the date and time of transmission may be printed in small type at the
    top of each page. This information is called the Sender information or the Transmit Terminal
    Identification (TTI). Similarly, you can register your details in your unit so that whenever you
    send a fax, the other party knows who sent it, and when it was sent. Below is an example of
    how your sender information would print on a fax sent from your unit:
    27/12 2001 10:12 FAX 123 4567

    Date and time
    Date and time of transmission.

    CANON

    CANON CANADA

    001

    THE SLEREXE COMPANY LIMITED
    SAPORS LANE•BOOLE•DORSET•BH25 8ER
    TELEPHONE BOOLE (945 13) 51617 – FAX 123456

    Fax/Telephone number
    Your fax/telephone number.
    You can select FAX or TEL to be
    displayed in front of the number.
    Our Ref. 350/PJC/EAC

    Unit name
    Your name or company name.

    n

    3-6

    Destination
    If you used memory sending and
    dialled the fax number using speed
    dialling, the other party’s name appears
    here.

    Page number
    The page number of
    the fax.

    • You can set the sender information to print inside or outside the image area. (→ TTI
    POSITION, p. 14-4)
    • You can enter the sender information from the operation panel (→ p. 3-7), or for MultiPASS
    models, from the MultiPASS Suite. (→ Software User’s Guide)

    Registering Information

    Chapter 3



  • Page 41

    Entering the Date and Time
    Follow this procedure to set the current date and time:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set three times.

    USER SETTINGS

    • The date and time currently set for the unit are
    displayed.

    4

    Use the numeric buttons to enter the correct
    day, month, year, and time in this order.

    Ex:

    20/12 2001 13:30

    Ex:

    27/12 2001 15:00

    • Enter only the last two digits of the year.
    • Use the 24-hour format for the time (e.g. 1:00 p.m.
    as 13:00).
    • If you make a mistake, press Clear and re-enter
    the date and time.

    5

    Press Set.

    DATA ENTRY OK
    UNIT TELEPHONE #

    6

    Ex:

    Press Stop to return to standby mode.

    15:00

    FaxOnly

    Registering Your Unit Number and Name
    Follow this procedure to register the fax/telephone number for your unit, and your name or
    company name:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set twice.

    USER SETTINGS
    DATE & TIME

    Chapter 3

    Registering Information

    3-7

    Registering
    Information

    DATE & TIME



  • Page 42

    4

    Use d or u to select UNIT TELEPHONE #.

    5

    Press Set.

    6

    Use the numeric buttons to enter your fax/
    telephone number (max. 20 digits, including
    spaces).

    UNIT TELEPHONE #
    TEL=
    Ex:

    TEL=

    123 4567

    • To enter a space, press Space.
    • To enter a plus sign (+) before the number, press
    Tone/+.
    • If you make a mistake, press Clear and re-enter
    the number.

    7

    Press Set twice.

    DATA ENTRY OK
    UNIT NAME

    8

    Use the numeric buttons to enter your name
    or company name (max. 24 characters,
    including spaces).

    Ex:

    _

    :A

    CAN0N

    :A

    • If you are unsure how to enter characters,
    → p. 3-3.
    • If you make a mistake, press Clear and re-enter
    the name.

    9

    Press Set.

    DATA ENTRY OK
    TX TERMINAL ID

    10

    Press Stop to return to standby mode.

    3-8

    Registering Information

    Ex:

    15:00

    FaxOnly

    Chapter 3



  • Page 43

    Printing a List to Check Information Registered in Your
    Unit
    You can print the USER’S DATA LIST to check the sender information and current settings of
    your unit.

    1

    Press Function.

    2

    Press Report.

    ACTIVITY REPORT

    3

    Use d or u to select USER DATA LIST.

    USER DATA LIST

    4

    Press Set.

    PRINTING REPORT

    • The unit prints the USER’S DATA LIST.

    The sender information is shown at the beginning of the list. The current settings of your unit
    are listed after this.
    27/12 2001 17:23 FAX 123 4567

    p 001

    CANON
    ««««««««««««««««««««««
    «««
    «««
    USER'S DATA LIST
    ««««««««««««««««««««««

    1. USER SETTINGS
    UNIT TELEPHONE #
    UNIT NAME
    TX TERMINAL ID
    TTI POSITION
    TELEPHONE # MARK
    SCANNING CONTRAST
    OFFHOOK ALARM
    VOLUME CONTROL
    CALLING VOLUME
    KEYPAD VOLUME
    ALARM VOLUME
    LINE MONITOR VOL.
    RX CALL LEVEL

    Chapter 3

    123 4567
    CANON
    ON
    OUTSIDE IMAGE
    FAX
    STANDARD
    ON
    2
    2
    2
    2
    HIGH

    Registering Information

    3-9

    Registering
    Information

    Follow this procedure to print the USER’S DATA LIST:



  • Page 44

    Setting the Telephone Line Type
    Before using your unit, you need to make sure it is set for your telephone line type*. If you are
    unsure of your telephone line type, check with your local telephone company.
    Follow this procedure if you need to change the telephone line type setting:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set twice.

    USER SETTINGS
    DATE & TIME

    4

    Use d or u to select TEL LINE TYPE.

    5

    Press Set.

    Ex:

    TOUCH TONE

    6

    Use d or u to select the telephone line type
    setting you want.

    Ex:

    ROTARY PULSE

    TEL LINE TYPE

    • You can select from the following:
    – ROTARY PULSE
    – TOUCH TONE

    7

    Press Set.

    8

    Press Stop to return to standby mode.

    R-KEY SETTING
    Ex:

    15:00

    FaxOnly

    * The default setting for the UK is TOUCH TONE.
    The default setting for Ireland is ROTARY PULSE.

    3-10

    Registering Information

    Chapter 3



  • Page 45

    Dialling Through a Switchboard
    A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is
    connected through a PBX or other telephone switching system, you have to dial the outside
    line access number first, and then the number of the party you are calling.
    To facilitate this procedure, you can register the access type and the outside line access
    number under the R button so that you only need to press Function and R before dialling the
    fax/telephone number you want to reach. This is explained below.

    Registering the R Button

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set twice.

    USER SETTINGS
    DATE & TIME

    4

    Use d or u to select R-KEY SETTING.

    5

    Press Set.

    6

    Use d or u to select PBX.

    7

    Press Set.

    Ex:

    EARTH CONNECTION

    8

    Use d or u to select the access type of your
    switching system.

    Ex:

    PREFIX

    R-KEY SETTING
    PSTN
    PBX

    • The default setting is EARTH CONNECTION.
    • You can select from the following:
    – PREFIX
    – HOOKING
    – EARTH CONNECTION

    Chapter 3

    Registering Information

    3-11

    Registering
    Information

    Follow this procedure to register the access type and outside line access number under the R
    button:



  • Page 46

    ■ If you selected HOOKING or EARTH CONNECTION in step 8:

    9

    Press Set.

    Ex:

    REPORT SETTINGS

    10

    Press Stop to return to standby mode.

    Ex:

    15:00

    FaxOnly

    ■ If you selected PREFIX in step 8:

    9

    Press Set (twice for the MultiPASS C80/C70
    and FAX-B230C/B210C).

    10

    Use the numeric buttons to enter the outside
    line access number (max. 20 digits).

    Ex:

    123456

    11

    Press R (Redial)/Pause to enter a pause.

    Ex:

    123456P

    12

    Press Set.

    Ex:

    REPORT SETTINGS

    13

    Press Stop to return to standby mode.

    Ex:

    15:00

    3-12

    Registering Information

    PREFIX

    FaxOnly

    Chapter 3



  • Page 47

    Chapter 4
    Document Handling

    Document
    Handling

    Document Requirements ...................................................................................................... 4-2
    Scanned Area of a Document ............................................................................................. 4-3
    Loading Documents .............................................................................................................. 4-4
    Problems With Multipage Documents ................................................................................. 4-6
    Adding Pages to the Document ........................................................................................... 4-6

    Chapter 4

    Document Handling

    4-1



  • Page 48

    Document Requirements
    The documents you load into the ADF for sending, copying, and scanning must meet the
    requirements shown in the table below.
    Depending on your document, select automatic or manual document feed with the document
    feed lever located at the top of the operation panel.
    a (Automatic Document Feed)

    Type of
    document

    Multipage documents of the same
    thickness and weight.

    Size
    (W × L)
    Quantity

    Max. 216 mm × Approx. 1 m
    Min. 210 × 148 mm
    Max. 20 A4- or letter-size sheets*
    Max. 10 legal-size sheets*
    1 sheet for sizes other than these.
    0.08 to 0.13 mm
    75 to 90 g/m2

    Thickness
    Weight

    m (Manual Document Feed)






    Thick paper
    Documents with uneven surfaces
    Photographs
    Small documents (e.g. business
    cards, postcards)
    • Special types of paper
    (Use of a carrier sheet is
    recommended to avoid scratching
    the surface of documents.)
    Max. 216 mm × Approx. 1 m
    Min. 80 × 45 mm
    1 sheet

    0.08 to 0.43 mm
    90 to 340 g/m2

    * 75 g/m2 paper

    4-2

    Document Handling

    Chapter 4



  • Page 49

    ■ Problem Documents
    • To prevent document jams in the ADF, do not use any of the following:
    – Wrinkled or creased paper
    – Carbon paper or carbon-backed paper
    – Curled or rolled paper
    – Coated paper
    – Torn paper
    – Onion skin or thin paper
    • Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF.
    • Make sure any glue, ink, or correction fluid on the document is completely dry before
    loading it into the ADF.
    • If you have a document that will not feed properly into the ADF, make a photocopy of the
    document and load the copy instead.

    Scanned Area of a Document
    The shaded area in the illustration below shows the scanned area of a document. Make sure
    your document’s text and graphics are within this area.

    Document
    Handling

    Max. 4.0 mm

    A4

    Max. 4.0 mm
    Colour Fax: Max. 6.0 mm
    Max. 4.5 mm

    Chapter 4

    Max. 4.5 mm

    Document Handling

    4-3



  • Page 50

    Loading Documents
    Follow this procedure to load documents into the ADF:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Set the document feed lever to a (automatic)
    or m (manual) document feed.
    • If you are unsure which to select, → p. 4-2.

    3

    Adjust the document guides to the width of
    the document.

    (Automatic document feed)

    (Manual document feed)

    4-4

    Document Handling

    Chapter 4



  • Page 51

    4

    Gently insert the top of the document, face
    down, into the ADF until you hear a beep.
    • Tap multipage documents on a flat surface to even
    the edges before inserting them into the ADF.

    (Automatic document feed)

    Document
    Handling

    (Manual document feed)

    The document is now ready.
    • For a multipage document, the pages are fed one by one from the bottom of the stack.
    • Wait until all pages of your document have been scanned before starting a new job.

    c

    When you have finished scanning your document, be sure to slide the document guides
    outwards. Leaving the document guides near the centre of the ADF may obstruct opening
    the printer cover, and cause damage to the unit.

    Chapter 4

    Document Handling

    4-5



  • Page 52

    Problems With Multipage Documents
    If you have trouble feeding multipage documents into the ADF, remove the stack and tap it on
    a flat surface to even the edges. Then “slant” the stack so that its front edge is bevelled, and
    insert the stack into the ADF.

    n

    To avoid feeding problems, make sure the document meets the document requirements. (→ p. 4-2)

    Adding Pages to the Document
    If you are using automatic document feed and you need to add pages to your document in the
    ADF, wait until the last page starts feeding, then load up to 20 additional pages (10 legal size).
    The last and first page should overlap by about 2.5 cm.

    2.5 cm

    4-6

    Document Handling

    Chapter 4



  • Page 53

    Chapter 5
    Paper Handling

    Paper Handling

    Print Media Requirements .................................................................................................... 5-2
    Printable Areas .................................................................................................................... 5-3
    Selecting Print Media ............................................................................................................ 5-4
    Setting the Paper Thickness Lever ...................................................................................... 5-6
    Loading Paper ........................................................................................................................ 5-7
    Loading Envelopes ................................................................................................................ 5-8
    Using Canon Specialty Print Media ................................................................................... 5-10
    Specialty Print Media Guidelines ...................................................................................... 5-10
    Printing on High Resolution Paper .................................................................................... 5-11
    Using the Cleaning Sheet .............................................................................................. 5-11
    Printing on Fabric Sheets .................................................................................................. 5-13
    Printing on Banner Paper .................................................................................................. 5-14

    Chapter 5

    Paper Handling

    5-1



  • Page 54

    Print Media Requirements
    You can stack the following media in the multi-purpose tray:

    Print Media
    Plain paper

    Envelopes

    Glossy photo
    paper
    Banner paper

    High resolution
    paper
    Bubble Jet
    paper
    Fabric sheet
    Transparencies
    Back print film
    High gloss film

    Size
    A4
    (210 × 297 mm/
    8.27 × 11.69 in.)
    Letter
    (215.9 × 279.4 mm/
    8.5 × 11 in.)
    Legal
    (215.9 × 355.6 mm/
    8.5 × 14 in.)
    European DL
    (220 × 110 mm/
    8.66 × 4.33 in.)
    U.S. Commercial
    No. 10
    (241.3 × 104.1 mm/
    9.5 × 4.1 in.)
    A4, Letter

    Weight
    64-90 g/m2

    Quantity
    Approx. 100 sheets*
    (Max. 10 mm stack)

    Paper Thickness
    Lever Position
    p (Left)

    10 envelopes

    e

    1 sheet

    p (Left)

    210 × 297 mm
    Max. length:
    1782 mm
    A4, Letter

    2 to 6 sheets (joined)

    e

    Approx. 10 sheets

    p (Left)

    A4, Letter

    Approx. 100 sheets
    (Max. 10 mm stack)
    1 sheet
    50 sheets
    10 sheets
    1 sheet

    p (Left)

    241 × 356 mm
    A4, Letter
    A4, Letter
    A4, Letter

    (Right)

    (Right)

    (Right)
    p (Left)
    p (Left)
    p (Left)

    e

    * 75 g/m2 paper

    5-2

    Paper Handling

    Chapter 5



  • Page 55

    Printable Areas
    ■ Paper
    The shaded area below shows the printable area of A4-size paper. Be sure to print within this
    area.
    210 mm
    3 mm

    A4

    297 mm

    Feed Direction

    7 mm*

    3.4 mm

    3.4 mm

    ■ Envelope
    The shaded area below shows the printable area of European DL-size envelopes. Be sure to
    print within this area.
    220 mm

    Paper Handling

    3 mm

    EUROPEAN DL

    110 mm

    Feed Direction
    7 mm

    6.4 mm

    10.4 mm

    * The length of the lower margin varies depending on the printing conditions:
    – 7 mm for black & white printing when not using the printer driver (4 mm when printing from memory).
    – 16 mm for black & white and colour printing when using the printer driver.
    – 21 mm for colour copying and printing of received colour faxes.

    Chapter 5

    Paper Handling

    5-3



  • Page 56

    Selecting Print Media
    This section describes the different print media you can use with your unit. To achieve the
    best possible printing performance of your unit, be sure to select the correct print media.

    n

    • Be sure to test print media before purchasing large quantities.
    • For Canon print media, be sure to purchase the recommended print media types. (→ below)

    ■ Plain Paper
    Your unit supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular
    copier paper, cotton bond paper, or typical letterhead. Your unit does not require special ink jet
    paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on
    the package to see if the paper has a preferred side for printing.

    ■ Envelopes
    Your unit can print on European DL and U.S. Commercial No. 10 envelopes. You may be able
    to load other sizes, but Canon cannot guarantee consistent performance on these.
    Do not use the following types of envelopes since they may cause problems:
    • Envelopes with windows, holes, perforations, cutouts, and double flaps.
    • Envelopes made with special coated paper or deeply embossed paper.
    • Envelopes with peel-off sealing strips.
    • Envelopes with letters enclosed.

    ■ Glossy Photo Paper GP-301
    A high gloss, thick paper that produces the look and feel of a photograph. Use this paper with
    the Photo BJ cartridge to print photo-realistic images.

    ■ Banner Paper
    Specifically designed for printing one continuous sheet in a banner format. The connected
    sheets are divided by perforations and you can print from two to six sheets at a time.

    ■ High Resolution Paper HR-101/HR-101N
    Designed to produce near-photographic quality print output with sharp and vivid graphics. For
    best results, use this paper with the Photo BJ cartridge.

    5-4

    Paper Handling

    Chapter 5



  • Page 57

    ■ Bubble Jet Paper LC-301
    Developed for high quality printing with minimal or no smearing when in contact with water or
    damp surfaces. This specially coated paper produces bright and vivid colours and stands up
    to normal office highlighters.

    ■ Fabric Sheet FS-101
    A machine-washable white cotton sheet for printing images or scanned photographs.

    ■ Back Print Film BF-102
    A unique mylar-based translucent sheet, designed to deliver sharp, brilliant, high-intensity
    colour images suitable for business presentations, design work, or professional reports. Back
    print film is printed on the back (non-glossy) side of the film in mirror image and then viewed
    from the front (glossy) side using a backlit device, such as a light box.

    ■ High Gloss Film HG-101
    A bright white finish film that lends striking visual power to charts, graphs, and photographic
    images. It creates a sharper and more vivid colour output than is possible with coated paper.

    ■ Transparencies CF-102
    Produce excellent contrast, sharpness, and colour, creating crisp and professional overhead
    presentations.
    Do not use normal transparencies in the unit as they do not absorb ink and may cause ink to
    run.

    ■ Starter Kit
    Contains an assortment of different papers for you to try out.

    ■ Photo Kit
    Paper Handling

    Contains a Photo BJ cartridge, a BJ cartridge container, and 60 sheets of Canon High
    Resolution Paper.

    Chapter 5

    Paper Handling

    5-5



  • Page 58

    Setting the Paper Thickness Lever
    The paper thickness lever adjusts the gap between the BJ cartridge print head and the print
    media to suit the print media’s thickness. Before printing, be sure to set the paper thickness
    lever.
    For details on which position to set the paper thickness lever for the print media you are
    using, → p. 5-2.

    n

    If the paper thickness lever is not set correctly before printing, poor print quality may occur.

    Follow this procedure to set the paper thickness lever:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Lift the document guides to open the printer
    cover.

    Document guides

    • If the printer cover does not open easily, slide the
    document guides outwards and then open the
    printer cover.

    3

    Press C.

    c

    • Do not try to manually move or stop
    the cartridge holder since this may
    damage the unit.
    • Do not touch the components shown
    or any metal parts since this may
    adversely affect operation of the unit
    and/or affect print quality.

    Round shaft

    Guide rail

    Ribbon cable

    5-6

    Paper Handling

    Chapter 5



  • Page 59

    4

    Set the paper thickness lever.
    • For details on which position to set for the print
    media you are using, → p. 5-2.

    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    r
    a
    Jd
    ae
    p
    a in
    n

    C

    BartInk
    ri
    BCl-d
    la 2ge
    M c1
    a
    Jd k
    ae
    p
    a in
    n

    p (Left)
    position

    5

    e (Right)

    position

    Press C.
    • The cartridge holder moves to its home position
    on the right side of the unit and begins cleaning
    the BJ cartridge print head. This process takes
    about 55 seconds*.
    Do not try to manually move or stop the
    cartridge holder since this may damage
    the unit.

    6

    Close the printer cover.

    7

    Close the document tray (MultiPASS models
    only).

    Paper Handling

    c

    Loading Paper
    For details on loading paper in the multi-purpose tray, → p. 2-19.
    You can also load other types of print media in the multi-purpose tray. (→ This chapter)

    * For the Black BJ cartridge, the cleaning process takes about 15 seconds.

    Chapter 5

    Paper Handling

    5-7



  • Page 60

    Loading Envelopes
    You can load up to 10 envelopes in the multi-purpose tray. For details on the types of
    envelopes you can load, → pp. 5-2, 5-4.
    Follow this procedure to load envelopes in the multi-purpose tray:

    1

    Make sure the paper thickness lever is set to
    e (right).
    • For details, → p. 5-6.

    c

    Do not set the paper thickness lever
    while the unit is printing since this will
    cause problems.

    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    a
    Jd r
    ae
    p
    a in
    n

    C

    BartInk
    ri
    BCl-d
    la 2ge
    M c1
    a
    Jd k
    ae
    p
    a in
    n

    2

    Prepare the envelopes as follows:
    ■ Arrange the stack of envelopes on a firm,
    clean surface, and press down firmly on the
    edges to make the folds crisp.
    • Press all the way around the envelopes to remove
    any curls and expel air from inside the envelopes.
    Also, press firmly on the area that corresponds to
    the edges of the back flap.

    ■ Remove any curling from the envelopes by
    holding the edges diagonally and bending
    them gently.

    5-8

    Paper Handling

    Chapter 5



  • Page 61

    ■ Run a pen or other rounded object along
    the back flaps to flatten them.

    Flap

    • The flaps should not bulge more than 5 mm.

    3

    Insert the stack of envelopes into the multipurpose tray q, and align the right edge of
    the stack with the right side of the multipurpose tray. Slide the paper guide snugly
    against the left edge of the stack w.

    1
    2

    • Insert the envelopes with the print side up (flaps
    should not be visible).
    • Feed the top of the envelope (return address
    portion) into the multi-purpose tray first.
    • Make sure the stack does not exceed the paper
    limit mark (P).

    Paper Handling

    Paper Limit Mark

    The unit is now ready to print.

    Chapter 5

    Paper Handling

    5-9



  • Page 62

    Using Canon Specialty Print Media
    Specialty Print Media Guidelines

    n

    Be sure to read any instructions that come with your Canon specialty print media, as these provide
    important information on how to achieve the highest print quality.

    Follow these guidelines:
    • When feeding transparencies or back print film, remove each sheet after it is delivered,
    being careful not to touch any surfaces. Do not allow film sheets to stack up in the output
    tray.
    • Let the printed sheets of film or paper dry completely before storing them.
    Drying time:
    – Canon High Gloss Film HG-101, Canon Glossy Photo Paper GP-301: 10 minutes
    – Canon Transparencies CF-102, Canon Back Print Film BF-102: 15 minutes
    – Canon Fabric Sheet FS-101: 1 hour
    • When your printed sheets of film have dried
    completely, cover the printed sides with a sheet
    of plain (not coated) paper before storing. This is
    recommended even if you place the sheets in a
    clear file or plastic holder.

    • When loading transparencies or back print film, insert one sheet of plain paper as the last
    sheet in the stack.
    • Do not leave film in the multi-purpose tray for long periods of time. Dust and dirt may
    accumulate on the film resulting in spotty printing.
    • To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and
    handling film.
    • To avoid fading, do not expose printed film to prolonged sunlight.
    • Store all print media flat. Do not remove them from their protective packaging until you are
    ready to use them.
    • Store unused film at temperatures between 15° and 30°C. The relative humidity should be
    between 10% and 70%.

    5-10

    Paper Handling

    Chapter 5



  • Page 63

    Printing on High Resolution Paper
    To load high resolution paper in your unit, follow the same procedure as for loading paper in
    the multi-purpose tray (→ p. 2-19). However, before printing, be sure to raise both paper
    output guides as shown below:

    The paper output guides support the printed sheet as it exits the unit. This will keep the sheet
    from sagging as it exits which can lead to poor print quality. When you finish printing on high
    resolution paper, lower the paper output guides.

    n

    Always lower the paper output guides when using the unit as a fax machine, or they can cause
    received faxes to pile up and jam.

    Some types of high resolution paper require you to clean the unit’s rollers after using a
    package of this paper. Refer to the instructions included with the high resolution paper. If you
    need to clean the rollers, → below.

    Read the instructions provided with the high resolution paper to see if you are required to
    clean the unit’s rollers after using a package of this paper. A cleaning sheet may be included
    with the high resolution paper.
    The cleaning sheet removes paper dust from the unit’s rollers helping to prevent paper
    feeding problems.
    Follow this procedure to load and use the cleaning sheet:

    1

    Make sure the paper thickness lever is set to
    p (left).
    • For details, → p. 5-6.

    c

    Chapter 5

    Do not set the paper thickness lever
    while the unit is printing since this will
    cause problems.

    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    r
    a
    Jd
    ae
    p
    a in
    n

    C

    BartInk
    BCl-rid
    la 2ge
    M c1
    a k
    Jd
    ae
    p
    a in
    n

    Paper Handling

    5-11

    Paper Handling

    Using the Cleaning Sheet



  • Page 64

    2

    Remove the backings from the two tapes on
    the cleaning sheet.

    3

    With the sticky side towards you and going
    into the multi-purpose tray first, insert the
    cleaning sheet into the multi-purpose tray q,
    and align the right edge of the sheet with the
    right side of the multi-purpose tray. Slide the
    paper guide snugly against the left edge of
    the sheet w.

    1

    2

    4

    Press Function.

    5

    Press Cleaning.

    NOZZLE CHECK

    6

    Use d or u to select ROLLER CLEANING.

    ROLLER CLEANING

    7

    Press Set.
    • The cleaning sheet is fed into the unit and the
    rollers are cleaned.

    5-12

    Paper Handling

    Chapter 5



  • Page 65

    Printing on Fabric Sheets
    Canon Fabric Sheet FS-101 comes with a booklet that describes special handling procedures.
    Be sure to read this booklet for special information on fabric sheets.

    n

    • Do not use the fixing agent provided with the Canon Fabric Sheet FS-101. This agent is not
    necessary when printing with your unit.
    • Do not touch newly printed fabric sheets until the ink has dried completely. This takes about an
    hour.

    Follow this procedure to load a fabric sheet in the multi-purpose tray:

    1

    Make sure the paper thickness lever is set to
    e (right).
    • For details, → p. 5-6.

    c

    Do not set the paper thickness lever
    while the unit is printing since this will
    cause problems.

    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    r
    a
    Jd
    ae
    p
    a in
    n

    C

    BartInk
    ri
    BCl-d
    la 2ge
    M c1
    a
    Jd k
    ae
    p
    a in
    n

    2

    With the cloth side towards you and the open
    end at the top, insert one fabric sheet into the
    multi-purpose tray q, and align the right edge
    of the sheet with the right side of the multipurpose tray. Slide the paper guide snugly
    against the left edge of the sheet w.

    Open end at the
    top

    1

    3

    Your unit is now ready to print. Set your PC to
    print on the fabric sheet.

    4

    When the fabric sheet is printed, let it dry for
    about an hour to allow the ink to dry
    completely.

    5

    When dry, peel the film backing from the
    printed fabric sheet.

    Chapter 5

    Paper Handling

    2

    Paper Handling

    5-13



  • Page 66

    Printing on Banner Paper
    Banner paper is a continuous sheet of paper with perforations at equal distances along its
    length, where it can be cut to the length required. For best results, use Canon Banner Paper.
    You can print banners from two to six sheets in length.

    n

    Always leave an extra sheet at the end of the banner—just in case the type runs over.

    The shaded portion of the illustration below shows the maximum recommended printing area
    of banner paper.
    1782 mm (6 Sheets Max.)
    2 Sheets Min.
    297 mm
    3.4 mm
    210 mm

    3.4 mm

    12.7 mm

    n

    40 mm

    • To prevent ink from running over the edges of the sheet, print within the margins shown above.
    • Printing on banner paper may require considerable amounts of ink, so use a new BJ cartridge or
    tanks if necessary.
    • For best print results on banner paper, use light design patterns.

    Follow this procedure to load banner paper in the multi-purpose tray:

    1

    Place the unit near the edge of a table so that
    the paper can flow over the edge as it exits
    the unit.
    • Make sure the paper rest is raised.

    Paper Rest

    5-14

    Paper Handling

    Chapter 5



  • Page 67

    2

    Raise both paper output guides.

    3

    Make sure the paper thickness lever is set to
    e (right).
    • For details, → p. 5-6.

    c

    Do not set the paper thickness lever
    while the unit is printing since this will
    cause problems.

    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    a
    Jd r
    ae
    p
    a in
    n

    C

    BartInk
    BCl-rid
    la 2ge
    M c1
    a
    Jd k
    ae
    p
    a in
    n

    4

    Cut the banner paper along one of the
    perforations to the length required. Then
    gently fold along the perforations between the
    first and second sheets.

    5

    Place the banner paper behind the unit on a
    flat surface. Then insert the first sheet into the
    multi-purpose tray q, and align the right edge
    of the sheet with the right side of the multipurpose tray. Slide the paper guide against
    the left edge of the sheet, leaving a 1 mm gap
    between the paper guide and the edge of the
    sheet w.

    2

    Paper Handling

    • Your banner can be up to six sheets (1782 mm)
    long.

    1

    • Make sure the sheet is under the tab on the multipurpose tray.
    • Make sure the sheets behind the unit are aligned
    with the multi-purpose tray.
    Tab

    Chapter 5

    Paper Handling

    5-15



  • Page 68

    6

    Your unit is now ready to print.
    Set your PC to print on the banner paper.
    • Allow the paper to flow over the edge of the table
    as it exits the unit.

    n

    5-16

    Be sure to lower the paper output guides when you finish printing on banner paper.

    Paper Handling

    Chapter 5



  • Page 69

    Chapter 6
    Speed Dialling

    Speed Dialling

    What is Speed Dialling? ........................................................................................................ 6-2
    Speed Dialling Methods ....................................................................................................... 6-2
    One-Touch Speed Dialling .................................................................................................... 6-3
    Registering Numbers for One-Touch Speed Dialling .......................................................... 6-3
    Using One-Touch Speed Dialling ........................................................................................ 6-5
    Coded Speed Dialling ........................................................................................................... 6-6
    Registering Numbers for Coded Speed Dialling ................................................................. 6-6
    Using Coded Speed Dialling ............................................................................................... 6-8
    Group Dialling ........................................................................................................................ 6-9
    Creating Groups .................................................................................................................. 6-9
    Using Group Dialling .......................................................................................................... 6-12
    Speed Dialling Lists ............................................................................................................ 6-13
    Printing Speed Dialling Lists .............................................................................................. 6-13

    Chapter 6

    Speed Dialling

    6-1



  • Page 70

    What is Speed Dialling?
    Speed dialling allows you to simplify dialling procedures by registering a fax/telephone
    number(s) and name under a button or code. You can then dial that number by pressing only
    one or a few buttons.

    Speed Dialling Methods
    The three speed dialling methods available with your unit are as follows:

    ■ One-Touch Speed Dialling (→
    → p. 6-3)
    Allows you to dial a fax or telephone number by pressing only one button. You can register up
    to 12 destinations for one-touch speed dialling.

    ■ Coded Speed Dialling (→
    → p. 6-6)
    Allows you to dial a fax or telephone number by pressing Coded Dial followed by a two-digit
    code of your choice. While coded speed dialling requires you to press more buttons, you can
    register up to 100 different destinations.

    ■ Group Dialling (→
    → p. 6-9)
    Allows you to dial a group of registered one-touch and/or coded speed dialling fax numbers.
    By registering a group for one-touch or coded speed dialling, you press only one or three
    buttons to send a same document to several destinations.
    The following pages describe how to register numbers for speed dialling and how to send
    using speed dialling.

    n

    6-2

    For MultiPASS models:
    – You can also register numbers for speed dialling from the MultiPASS Suite. (→ Software User’s
    Guide)
    – Any settings adjusted from the unit operation panel will not be displayed in the MultiPASS Suite.
    – Settings changed from the MultiPASS Suite will override any settings made from the operation
    panel.

    Speed Dialling

    Chapter 6



  • Page 71

    One-Touch Speed Dialling
    Registering Numbers for One-Touch Speed Dialling
    One-touch speed dialling allows you to dial a fax/telephone number at the press of one
    button. You can register up to 12 fax/telephone numbers; one for every one-touch speed
    dialling button on the operation panel.

    n

    For MultiPASS models, you can also register fax/telephone numbers for one-touch speed dialling
    from the MultiPASS Suite. (→ Software User’s Guide)

    Follow this procedure to register numbers and names for one-touch speed dialling:

    1

    Press Function.

    2

    Press Data Registration.

    3

    Use d or u to select TEL REGISTRATION.

    4

    Press Set twice.

    DATA REGSTRATION
    TEL REGISTRATION
    1-TOUCH SPD DIAL
    Ex:

    5

    Use d or u to select a one-touch speed
    dialling button (01 to 12).

    Ex:

    01=
    04=

    • If a one-touch speed dialling button has already
    been registered, the number registered under that
    button appears.
    • If a group is already registered under a one-touch
    speed dialling button, GROUP DIAL appears.

    6

    Press Set twice.

    TELEPHONE NUMBER
    TEL=_
    Speed Dialling

    Ex:

    Chapter 6

    Speed Dialling

    6-3



  • Page 72

    7

    Use the numeric buttons to enter the fax/
    telephone number you want to register (max.
    120 digits, including spaces and pauses).

    Ex:

    TEL=20 545 8545_

    • To enter a space, press Space. Spaces are
    optional and are ignored during dialling.
    • To enter a pause, press R (Redial)/Pause.
    • To correct a mistake in the number, press l to
    delete the rightmost digit.
    • To delete an entire entry or to change a previous
    entry, press Clear.
    • If you have already registered a number and you
    only want to change the name, ignore this step.
    • To cancel one-touch speed dialling for the button
    you selected, press Clear then Set. Press Stop to
    return to standby mode. The fax/telephone number
    and name registered under that button will be
    deleted.

    8

    Press Set twice.

    DATA ENTRY OK
    NAME
    Ex:

    9

    Use the numeric buttons to enter the name
    that goes with the number (max. 16
    characters, including spaces).

    Ex:

    _

    :A

    Canon EUROPA

    :A

    • If you are unsure how to enter characters,
    → p. 3-3.
    • If you have already registered a name and want to
    keep the same name, ignore this step.

    10

    Press Set.

    DATA ENTRY OK
    Ex:

    11

    To continue registering other one-touch speed
    dialling buttons, repeat the procedure from
    step 5.
    -orPress Stop to return to standby mode.

    n

    6-4

    Ex:

    05=

    15:00

    FaxOnly

    You can print the 1-TOUCH SPD DIAL LIST showing all the numbers and names registered for
    one-touch speed dialling (→ p. 6-13). Keep this list near your unit so you can refer to it when
    dialling.

    Speed Dialling

    Chapter 6



  • Page 73

    Using One-Touch Speed Dialling
    To use this feature, you must first register a number for one-touch speed dialling. (→ p. 6-3)
    Follow this procedure to send documents using one-touch speed dialling:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    4

    Press the one-touch speed dialling button
    assigned to the number you wish to fax.

    Ex:

    TEL=905 795 1111

    • The number registered under that one-touch
    speed dialling button is displayed.
    • If you press the wrong button, press Stop, then
    press the correct button.
    • NO TEL # appears if no fax number is assigned
    to the one-touch speed dialling button you
    pressed.

    5

    Press Start (Start/Scan) to begin scanning
    for sending, or wait a few seconds for the unit
    to begin scanning automatically.
    • If you prefer the unit never to scan a document
    automatically after a few seconds, disable the
    TIME OUT setting. (→ p. 14-6)
    • You can also use one-touch speed dialling to send a document to more than one destination at a
    time. (→ p. 7-14)
    • To dial a telephone number registered for one-touch speed dialling, simply lift the handset and
    press the one-touch speed dialling button.

    Speed Dialling

    n

    Chapter 6

    Speed Dialling

    6-5



  • Page 74

    Coded Speed Dialling
    Registering Numbers for Coded Speed Dialling
    Coded speed dialling allows you to dial a fax/telephone number by pressing only three
    buttons. First you press Coded Dial and then you enter a two-digit code under which you
    have registered a fax/telephone number. You can register up to 100 different fax/telephone
    numbers for coded speed dialling.

    n

    For MultiPASS models, you can also register fax/telephone numbers for coded speed dialling from
    the MultiPASS Suite. (→ Software User’s Guide)

    Follow this procedure to register numbers and names for coded speed dialling:

    1

    Press Function.

    2

    Press Data Registration.

    3

    Use d or u to select TEL REGISTRATION.

    4

    Press Set.

    1-TOUCH SPD DIAL

    5

    Use d or u to select CODED SPEED DIAL.

    CODED SPEED DIAL

    6

    Press Set.

    Ex:

    7

    Use d or u to select a coded speed dialling
    code (00 to 99).

    Ex:

    DATA REGSTRATION
    TEL REGISTRATION

    A00=
    A01=

    • If a coded speed dialling code has already been
    registered, the number registered under that code
    appears.
    • If a group is already registered under a coded
    speed dialling code, GROUP DIAL appears.

    8

    Press Set twice.

    TELEPHONE NUMBER
    Ex:

    6-6

    Speed Dialling

    TEL=_

    Chapter 6



  • Page 75

    9

    Use the numeric buttons to enter the fax/
    telephone number you want to register (max.
    120 digits, including spaces and pauses).

    Ex:

    TEL=3 3758 2111_

    • To enter a space, press Space. Spaces are
    optional and are ignored during dialling.
    • To enter a pause, press R (Redial)/Pause.
    • To correct a mistake in the number, press l to
    delete the rightmost digit.
    • To delete an entire entry or to change a previous
    entry, press Clear.
    • If you have already registered a number and you
    only want to change the name, ignore this step.
    • To cancel coded speed dialling for the code you
    selected, press Clear then Set. Press Stop to
    return to standby mode. The fax/telephone number
    and the name registered under that code will be
    deleted.

    10

    Press Set twice.

    DATA ENTRY OK
    NAME
    Ex:

    11

    Use the numeric buttons to enter the name
    that goes with the number (max. 16
    characters, including spaces).

    Ex:

    _

    :A

    Canon Inc.

    :a

    • If you are unsure how to enter characters,
    → p. 3-3.
    • If you have already registered a name and want to
    keep the same name, ignore this step.

    Press Set.

    DATA ENTRY OK
    Ex:

    13

    To continue registering other coded speed
    dialling codes, repeat the procedure from step
    7.
    -orPress Stop to return to standby mode.

    n

    Ex:

    A02=

    15:00

    FaxOnly

    You can print the CODED SPEED DIAL LIST showing all the numbers and names registered for
    coded speed dialling (→ p. 6-13). Keep this list near your unit so you can refer to it when dialling.

    Chapter 6

    Speed Dialling

    6-7

    Speed Dialling

    12



  • Page 76

    Using Coded Speed Dialling
    To use this feature, you must first register a number for coded speed dialling. (→ p. 6-6)
    Follow this procedure to send documents using coded speed dialling:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    4

    Press Coded Dial.

    5

    Use the numeric buttons to enter the two-digit
    code assigned to the number you wish to fax.

    Ex:

    • The number registered under that coded speed
    dialling code is displayed.
    • If you enter the wrong code, press Stop. Then
    press Coded Dial and enter the correct code.
    • NO TEL # appears if no fax number is assigned
    to the coded speed dialling code you entered.

    Ex:

    6

    A
    A01
    TEL=03 3758 2111

    Press Start (Start/Scan) to begin scanning
    for sending, or wait a few seconds for the unit
    to begin scanning automatically.
    • If you prefer the unit never to scan a document
    automatically after a few seconds, disable the
    TIME OUT setting. (→ p. 14-6)

    n

    6-8

    • You can also use coded speed dialling to send a document to more than one destination at a
    time. (→ p. 7-14)
    • To dial a telephone number registered for coded speed dialling, simply lift the handset, press
    Coded Dial, and enter the two-digit code.

    Speed Dialling

    Chapter 6



  • Page 77

    Group Dialling
    Creating Groups
    If you frequently send documents to a same group of fax numbers, you can create a group of
    these numbers and register them under a speed dialling button or code. This enables you to
    press a single one-touch speed dialling button, or press Coded Dial and enter a two-digit
    code to send the same document to all the fax numbers in the group.

    n

    • You can only group numbers that have already been registered for one-touch or coded speed
    dialling.
    • A group can contain up to 111 destinations.
    • For MultiPASS models, you can also create groups from the MultiPASS Suite. (→ Software
    User’s Guide)

    Follow this procedure to create groups:
    Press Function.

    2

    Press Data Registration.

    3

    Use d or u to select TEL REGISTRATION.

    4

    Press Set.

    5

    Use d or u to select GROUP DIAL.

    6

    Press Set.

    7

    Select a one-touch speed dialling button or
    coded speed dialling code under which you
    want to register the group.
    ■ To register a group under a one-touch
    speed dialling button:
    Use d or u to select the button under
    which you want to register the group (01 to
    12).

    DATA REGSTRATION
    TEL REGISTRATION
    1-TOUCH SPD DIAL
    GROUP DIAL
    Ex:

    01=1-TOUCH SPD

    Ex:

    03=

    Speed Dialling

    1

    • If a one-touch speed dialling button has already
    been registered, 1-TOUCH SPD or GROUP
    DIAL appears.

    Chapter 6

    Speed Dialling

    6-9



  • Page 78

    ■ To register a group under a coded speed
    dialling code:
    Press Coded Dial, then use the numeric
    buttons to enter the code under which you
    want to register the group (00 to 99).

    Ex:

    A21=

    • If a coded speed dialling code has already been
    registered, CODED SPEED or GROUP DIAL
    appears.

    n
    8

    If you wish to register a group under a
    button or code already registered for speed
    dialling, or you want to re-enter a group, you
    must delete the previous information first.
    (→ pp. 6-3, 6-6)

    Press Set twice.

    TELEPHONE NUMBER
    TEL=

    9

    Enter the one-touch and/or coded speed
    dialling numbers you want to register in the
    group.
    ■ To enter a destination registered for onetouch speed dialling:
    Press Function, then press the one-touch
    speed dialling button(s) assigned to the
    number(s) you want to register in the group.
    Then press Function again.
    ■ To enter a destination registered for coded
    speed dialling:
    Press Coded Dial, then use the numeric
    buttons to enter the two-digit code assigned
    to the number you want to register in the
    group. Repeat for other codes.

    Ex:

    01=905 795 1111

    Ex:

    A01=03 3758 2111

    • The number registered under the button or
    code you enter appears, or GROUP DIAL
    appears if you select a group.
    • You cannot enter numbers not registered for
    one-touch or coded speed dialling (i.e. with the
    numeric buttons).
    • You can enter buttons or codes that have
    groups registered under them.

    6-10

    Speed Dialling

    Chapter 6



  • Page 79

    • To add destinations to a group already
    registered, simply enter them as explained in
    this step.
    • If you enter the wrong destination, or if you
    want to delete a destination already registered
    in a group, use d or u to select that entry, then
    press Clear.
    • To cancel group dialling for the button or code
    you selected, press Clear until all entries are
    deleted, then press Set. Press Stop to return to
    standby mode. All fax numbers and the name of
    the group registered under that button or code
    will be deleted.

    10

    Press Set twice.

    NAME
    _

    11

    Use the numeric buttons to enter a name for
    the group (max.16 characters, including
    spaces).

    Ex:

    :A

    Canon GROUP 2_:1

    • If you are unsure how to enter characters,
    → p. 3-3.
    • If you have already registered a name and want to
    keep the same name, ignore this step.

    12

    Press Set.

    DATA ENTRY OK
    Ex:

    13

    To continue registering other groups, repeat
    the procedure from step 7.
    -orPress Stop to return to standby mode.

    15:00

    FaxOnly

    You can print the GROUP DIAL LIST showing all the numbers and names registered for group
    dialling (→ p. 6-13). Keep this list near your unit so you can refer to it when dialling.

    Speed Dialling

    n

    Ex:

    04=1-TOUCH SPD

    Chapter 6

    Speed Dialling

    6-11



  • Page 80

    Using Group Dialling
    To use this feature, you must first register a group of fax numbers for one-touch or coded
    speed dialling. (→ p. 6-9)
    Follow this procedure to send a document to a group of destinations registered under a onetouch speed dialling button or coded speed dialling code:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    4

    Enter the group registered under a one-touch
    speed dialling button or coded speed dialling
    code.
    ■ To enter a group registered under a onetouch speed dialling button:
    Press the one-touch speed dialling button
    assigned to the group you wish to fax.

    TEL=GROUP DIAL

    • If you press the wrong button, press Stop, then
    press the correct button.

    ■ To enter a group registered under a coded
    speed dialling code:
    Press Coded Dial, then use the numeric
    buttons to enter the two-digit code assigned
    to the group you wish to fax.
    • If you enter the wrong code, press Stop. Then
    press Coded Dial and enter the correct code.

    5

    Ex:

    A21=
    TEL=GROUP DIAL

    Press Start (Start/Scan) to begin scanning
    for sending, or wait a few seconds for the unit
    to begin scanning automatically.
    • If you prefer the unit never to scan a document
    automatically after a few seconds, disable the
    TIME OUT setting. (→ p. 14-6)

    6-12

    Speed Dialling

    Chapter 6



  • Page 81

    Speed Dialling Lists
    You can print lists of fax/telephone numbers registered for speed dialling. Keep these lists
    near your unit so you can refer to them when dialling.

    Printing Speed Dialling Lists
    Follow this procedure to print speed dialling lists:

    1

    Press Function.

    2

    Press Report.

    ACTIVITY REPORT

    3

    Use d or u to select SPEED DIAL LIST.

    SPEED DIAL LIST

    4

    Press Set.

    1-TOUCH LIST

    5

    Use d or u to select the list you want to print.
    • You can select from the following:
    – 1-TOUCH LIST
    – CODED DIAL LIST
    – GROUP DIAL LIST

    6

    Ex:

    CODED DIAL LIST

    Press Set.
    • If you selected 1-TOUCH LIST or CODED DIAL
    LIST above, select in what order you want the
    destinations to be printed:
    Press T to print the list with the names of the
    destinations in alphabetical order.
    -orPress # to print the list in code or button order.
    • The unit prints the list.

    SORTED OUTPUT
    YES=(A)

    NO=(#)

    Speed Dialling

    Samples of the lists are shown on the following page.

    Chapter 6

    Speed Dialling

    6-13



  • Page 82

    ■ 1-TOUCH SPD DIAL LIST
    27/12 2001 17:23 FAX 123 4567

    p 001

    CANON

    ««««««««««««««««««««
    27/12 2001 17:23 «««
    FAX 123
    4567 SPD DIAL LISTCANON
    1-TOUCH
    «««
    ««««««««««««««««««««
    NO.
    [
    [
    [
    [
    [

    ««««««««««««««««««««
    ««« 1-TOUCH SPD DIAL LIST «««
    CONNECTION ID
    ««««««««««««««««««««
    Canon CANADA
    Canon EUROPA
    CONNECTION TEL
    CONNECTION ID
    Canon ITALIA
    Canon OPTICS
    Canon AUSTRALIA
    Canon AUSTRALIA Canon CANADA

    CONNECTION TEL

    01]
    03]
    04]
    05]
    12]

    905 795 1111
    GROUP DIAL
    2 50921 NO.
    1 432 2060[ 12]
    2 887 0166[ 01]
    [
    [
    [

    2 887 0166
    905 795 1111
    GROUP DIAL
    2 50921
    1 432 2060

    03]
    04]
    05]

    p 001

    Canon EUROPA
    Canon ITALIA
    Canon OPTICS

    Unsorted list: Destinations listed
    in button order.

    Sorted list: Destinations listed in
    alphabetical order.

    ■ CODED SPEED DIAL LIST
    27/12 2001 17:23 FAX 123 4567

    p 001

    CANON

    ««««««««««««««««««««
    27/12 2001 17:23 «««
    FAX 123
    4567 SPD DIAL LISTCANON
    1-TOUCH
    «««
    ««««««««««««««««««««
    NO.
    [T
    [T
    [T
    [T
    [T
    [T

    CONNECTION TEL
    00]
    01]
    02]
    03]
    21]
    32]

    2131 1250
    03 3758 2111
    1 49 39 25 NO.
    25
    516p488 6700
    [T 00]
    GROUP DIAL
    [T 02]
    81 773 3173
    [T 21]
    [T 01]
    [T 03]
    [T 32]

    2131 1250
    1 49 39 25 25
    GROUP DIAL
    03 3758 2111
    516p488 6700
    81 773 3173

    p 001

    ««««««««««««««««««««
    ««« CODED SPEED DIAL LIST «««
    CONNECTION ID
    ««««««««««««««««««««
    Canon CANADA
    Canon EUROPA
    CONNECTION TEL
    CONNECTION ID
    Canon ITALIA
    Canon OPTICS
    Canon DEUTSCH.
    Canon AUSTRALIA Canon FRANCE
    Canon
    Canon
    Canon
    Canon

    Unsorted list: Destinations listed
    in code order.

    GROUP 1
    TOKYO
    U.S.A.
    UK

    Sorted list: Destinations listed in
    alphabetical order.

    ■ GROUP DIAL LIST
    27/12 2001 17:23 FAX 123 4567

    p 001

    CANON

    ««««««««««««««««««««
    «««
    GROUP DIAL LIST
    «««
    ««««««««««««««««««««

    07] Canon GROUP 2

    [ 04] 2 50921
    [T 00] 2131 1250
    [T 02] 1 49 39 25 25
    [T 32] 81 773 3173

    Canon
    Canon
    Canon
    Canon

    [T 21] Canon GROUP 1

    [ 01] 905 795 1111
    [T 03] 516p488 6700

    Canon CANADA
    Canon U.S.A.

    [

    6-14

    Speed Dialling

    ITALIA
    DEUTSCH.
    FRANCE
    UK

    Chapter 6



  • Page 83

    Chapter 7
    Sending Faxes

    Sending Faxes

    Preparing to Send a Fax ....................................................................................................... 7-3
    Documents You Can Fax ..................................................................................................... 7-3
    Adjusting the Quality of Your Faxes ..................................................................................... 7-3
    Setting Colour or Black & White Transmission ................................................................ 7-3
    Setting the Scanning Resolution ..................................................................................... 7-4
    Setting the Scanning Contrast ......................................................................................... 7-5
    Dialling Methods .................................................................................................................. 7-6
    Sending Methods ................................................................................................................... 7-7
    Memory Sending ................................................................................................................. 7-7
    Manual Sending Via the Handset ........................................................................................ 7-8
    Cancelling Sending ............................................................................................................. 7-10
    Redialling When the Line is Busy ...................................................................................... 7-11
    Manual Redialling .............................................................................................................. 7-11
    Cancelling Manual Redialling ........................................................................................ 7-11
    Automatic Redialling .......................................................................................................... 7-11
    What is Automatic Redialling? ....................................................................................... 7-11
    Cancelling Automatic Redialling .................................................................................... 7-12
    Setting the Options for Automatic Redialling ................................................................. 7-12
    Sequential Broadcasting .................................................................................................... 7-14
    Sending a Document to More Than One Destination ....................................................... 7-14
    Sending a Document Using Group Dialling ...................................................................... 7-16
    Delayed Sending (MultiPASS Models Only) ..................................................................... 7-16
    Sending Other Documents While Your Unit is Set for Delayed Sending .......................... 7-16
    Documents Stored in Memory ........................................................................................... 7-17
    Printing a List of Documents in Memory ........................................................................... 7-17
    Printing a Document in Memory ........................................................................................ 7-18
    Deleting a Document From Memory ................................................................................. 7-20

    Chapter 7

    Sending Faxes

    7-1



  • Page 84

    Using Alternative Telephone Networks (All Models Except the
    MultiPASS C75/FAX-B215C) ............................................................................................ 7-21
    Registering an Alternative Telephone Network ................................................................. 7-22
    Sending With an Alternative Telephone Network .............................................................. 7-23
    Registering Speed Dialling With the M Button .................................................................. 7-24

    7-2

    Sending Faxes

    Chapter 7



  • Page 85

    Preparing to Send a Fax
    Documents You Can Fax
    For information on the types of documents you can fax, their requirements, and details on
    loading documents, → Chapter 4.

    Adjusting the Quality of Your Faxes
    Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents that
    are very close to the quality of the original. Your unit allows you to send a document in colour
    or black & white, and to adjust the resolution and contrast to best suit your particular
    document.

    Setting Colour or Black & White Transmission
    Your unit can send faxes in black & white. It can also send faxes in colour to fax machines
    with colour capability. Before sending a document, you need to adjust whether the document
    will be sent in colour, or in black & white only.

    ■ To send in black & white:
    Make sure the Colour/B&W (Color/B&W) button’s light is off. If not, press Colour/B&W
    (Color/B&W) to turn it off.

    ■ To send in colour (to fax machines that support colour fax reception):
    Press Colour/B&W (Color/B&W) to turn on its light.

    Sending Faxes

    n

    If you attempt to send a colour document to a fax machine that does not support colour faxing, the
    document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN B/W).
    Try sending again in black & white. For the MultiPASS C75/ FAX-B215C, you can enable the
    COLOUR DIRECT TX setting (→ p. 14-6) that converts colour faxes to black & white if the other
    party’s fax machine does not support colour faxing, thus enabling you to send colour documents to
    any fax machine without an error occurring.

    Chapter 7

    Sending Faxes

    7-3



  • Page 86

    Setting the Scanning Resolution
    Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause
    text and graphics to have a jagged appearance, while higher resolutions provide smoother
    curves and lines, crisp text and graphics, and a better match to traditional typeface designs.

    n

    The higher the resolution, the higher the output quality, but the slower the scanning speed.

    ■ For black & white sending, set the resolution as follows:

    1

    Make sure the light above Colour/B&W
    (Color/B&W) is turned off.
    • If not, press Colour/B&W (Color/B&W) to turn it
    off.

    2

    Press Image Quality (Resolution) to select
    the resolution setting you want.

    Ex:

    FAX PHOTO

    Ex:

    FAX FINE

    • You can select from the following:
    – FAX STANDARD
    Suitable for most text-only documents.
    – FAX FINE
    Suitable for fine-print documents.
    – FAX PHOTO
    Suitable for documents that contain images such
    as photos. With this setting, areas of the
    document that contain photos are automatically
    scanned with 64 levels of grey, rather than just
    two (black & white).

    After about 10 seconds, the LCD returns to standby mode.

    ■ For colour sending, set the resolution as follows:

    1

    Press Colour/B&W (Color/B&W) to turn on
    its light.

    2

    Press Image Quality (Resolution) to select
    the resolution setting you want.
    • You can select from the following:
    – FAX STANDARD
    Provides standard colour resolution.
    – FAX FINE
    Provides a higher quality colour resolution.

    After about 10 seconds, the LCD returns to standby mode.

    n

    7-4

    You can change the resolution setting while the document is being scanned for sending. However,
    please note that your new setting will only be effective from the next page scanned.

    Sending Faxes

    Chapter 7



  • Page 87

    Setting the Scanning Contrast
    Contrast is the difference in brightness between the lightest and darkest parts of a printed
    document. You can adjust the contrast your unit uses to send or copy black & white
    documents. Adjust according to how light or dark your document is.

    n

    For MultiPASS models, you can also set the scanning contrast for sending from the MultiPASS
    Suite. (→ Software User’s Guide)

    Follow this procedure to set the scanning contrast:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set twice.

    USER SETTINGS
    DATE & TIME

    4

    Use d or u to select SCAN CONTRAST.

    5

    Press Set.

    Ex:

    STANDARD

    6

    Use d or u to select the scanning contrast
    you want.

    Ex:

    DARKER

    SCAN CONTRAST

    • You can select from the following:
    – STANDARD
    Adequate for most documents.
    – DARKER
    Suitable for light documents.
    – LIGHTER
    Suitable for dark documents.

    Press Set.

    8

    Press Stop to return to standby mode.

    OFFHOOK ALARM
    Ex:

    15:00

    FaxOnly

    Sending Faxes

    7

    Chapter 7

    Sending Faxes

    7-5



  • Page 88

    Dialling Methods
    There are several ways of dialling the number of the party you want to send to. They are as
    follows:
    • Regular Dialling
    Dial a fax number by using the numeric buttons, just like dialling a telephone number.
    • One-Touch Speed Dialling
    Dial a fax number by pressing the one-touch speed dialling button (01 to 12) that the
    number is assigned to. For details on registering and using one-touch speed dialling,
    → pp. 6-3, 6-5.
    • Coded Speed Dialling
    Dial a fax number by pressing Coded Dial followed by the two-digit code (00 to 99) that the
    number is assigned to. For details on registering and using coded speed dialling, → pp. 6-6,
    6-8.
    • Group Dialling
    Send a document to a predefined group of fax numbers. (The numbers must already be
    registered under one-touch speed dialling buttons or coded speed dialling codes.) For
    details on creating groups and using group dialling, → pp. 6-9, 6-12.
    • PC Dialling (MultiPASS Models Only)
    Dial a fax number from your PC using the MultiPASS Suite. (→ Software User’s Guide)

    7-6

    Sending Faxes

    Chapter 7



  • Page 89

    Sending Methods
    This section describes the methods and advantages of the two main sending methods:
    Memory sending and Manual sending via the handset.

    Memory Sending
    Memory sending is a quick and easy way to send a document. As the first page of a
    multipage document is being scanned into the unit’s memory, your unit begins calling the
    other party and transmitting the information even as the remaining pages are being scanned.
    Since your unit is multitasking, you can even scan a document into memory while performing
    other tasks.
    The unit has enough memory to store up to approximately 42* pages** (fewer if the document
    contains many graphics or particularly dense text).
    Follow this procedure for memory sending:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.
    • You may be unable to use memory sending if the
    percentage shown in the LCD is close to 100%.
    Use manual sending via the handset instead.
    (→ p. 7-8)

    Dial the other party’s fax number.

    • For dialling methods, → p. 7-6.
    • If you enter the wrong number, press Stop, then
    enter the correct number.
    • If you must first dial a digit to get an outside line
    (“9”, for example), add a pause after that digit by
    pressing R (Redial)/Pause.

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    Ex:

    TEL=

    9p7654321

    Sending Faxes

    4

    MEMORY USED

    * MultiPASS C80/FAX-B230C: Up to approximately 426 pages.
    ** Based on Canon FAX Standard Chart No. 1, standard mode.

    Chapter 7

    Sending Faxes

    7-7



  • Page 90

    5

    Press Start (Start/Scan) to begin scanning
    for sending, or if you used speed dialling, wait
    a few seconds for the unit to begin scanning
    automatically.
    • If you prefer the unit never to scan a document
    automatically after a few seconds, disable the
    TIME OUT setting. (→ p. 14-6)
    • To cancel sending once dialling has started, press
    Stop then T. (→ p. 7-10)

    n

    • You can scan up to 30 different documents for memory sending.
    • When an error occurs during sending, the document is automatically deleted from memory, even
    if it was not sent completely.
    • If you attempt to send a colour document to a fax machine that does not support colour faxing,
    the document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN
    B/W). Try sending again in black & white. For the MultiPASS C75/ FAX-B215C, you can enable
    the COLOUR DIRECT TX setting (→ p. 14-6) that converts colour faxes to black & white if the
    other party’s fax machine does not support colour faxing, thus enabling you to send colour
    documents to any fax machine without an error occurring.

    Manual Sending Via the Handset
    Manual sending via the handset allows you to talk to the other party before sending a
    document. This method is useful if the other party must manually set their fax machine to
    receive before they can receive a fax.
    Follow this procedure for manual sending via the handset:

    n

    For this mode, you need to connect the optional handset, a telephone, or an extension phone to
    your unit. (→ p. 2-6)

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)
    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.

    Ex:

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    7-8

    Sending Faxes

    Chapter 7



  • Page 91

    4

    Press Hook.

    TEL=

    • You can also lift the handset instead of pressing
    Hook.

    5

    Dial the other party’s fax/telephone number.

    6

    When you hear the other party answer the
    call, pick up the handset to start talking.

    • For dialling methods, → p. 7-6.
    • If you make a mistake during dialling, press Hook
    or hang up the handset and start again from step
    4.

    Ex:

    TEL=

    7654321

    • If you pressed Hook in step 4 instead of lifting the
    handset, you will hear the other party’s voice but
    they will not be able to hear you through the
    speaker. Pick up the handset to talk to the other
    party.
    • If you hear a high-pitched signal instead of the
    other party’s voice, press Start (Start/Scan). If
    you picked up the handset to dial, press Start
    (Start/Scan) and hang up the handset. The unit
    will begin sending the document.

    7

    When you are ready to send the document,
    ask the other party to press the start button
    on their fax unit.

    8

    When you hear the high-pitched signal of the
    other party’s fax unit press Start (Start/Scan)
    on the unit and then hang up the handset.
    • The unit begins sending the document.
    • Be sure to hang up the handset after you press Start (Start/Scan) on the unit; otherwise the call
    will be disconnected.
    • The unit will beep if the handset is not hung up properly. Make sure the handset is seated
    properly in its cradle. If you do not want the unit to beep, disable the OFFHOOK ALARM setting.
    (→ p. 14-4)
    • If you attempt to send a colour document to a fax machine that does not support colour faxing,
    the document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN
    B/W). Try sending again in black & white. For the MultiPASS C75/ FAX-B215C, you can enable
    the COLOUR DIRECT TX setting (→ p. 14-6) that converts colour faxes to black & white if the
    other party’s fax machine does not support colour faxing, thus enabling you to send colour
    documents to any fax machine without an error occurring.

    Sending Faxes

    n

    Chapter 7

    Sending Faxes

    7-9



  • Page 92

    Cancelling Sending
    Follow this procedure if you want to stop sending a document before transmission is
    completed:

    ■ Cancel manual sending via the handset as follows:

    1

    Press Stop.
    • The transmission is cancelled.
    • The unit prints an ERROR TX REPORT.
    (→ p. 11-4)

    ■ Cancel memory sending as follows:

    1

    Press Stop.
    • The unit asks you to confirm that you want to
    cancel sending.

    CANCEL? AYES #NO
    YES=(A) NO=(#)

    2

    Press T to cancel sending.

    • Sending is not cancelled until you press T.
    • If you change your mind and want to continue
    sending, press #.
    • To cancel transmission of a document waiting to
    be sent, you will have to delete it from memory.
    (→ p. 7-20)
    • The unit prints an ERROR TX REPORT.
    (→ p. 11-4)

    n

    7-10

    When you cancel sending, you may need to open the operation panel to remove the document
    from the ADF. (→ p. 13-3)

    Sending Faxes

    Chapter 7



  • Page 93

    Redialling When the Line is Busy
    There are two methods of redialling: Manual redialling and Automatic redialling. This section
    explains these two methods.

    Manual Redialling
    Press R (Redial)/Pause to dial the last number you dialled with the numeric buttons. (This
    starts redialling regardless of whether automatic redialling is enabled.)

    Cancelling Manual Redialling
    To cancel manual redialling, press Stop.

    Automatic Redialling
    What is Automatic Redialling?
    When you are sending a document using memory sending and the other party’s line is busy,
    the unit waits the specified time and then dials the same number again. You can set your unit
    to redial several times if previous attempts fail because of a busy signal. This feature is called
    Automatic redialling.
    After the initial dial attempt, your unit is factory-set to wait two minutes and then try to dial
    again. If the second attempt fails because the line was busy, the unit will again wait for two
    minutes and make a final attempt to complete the call.
    Automatic redialling can be turned off and on. The number of redialling attempts and the time
    interval between attempts can also be adjusted. (→ p. 7-12)
    If all redialling attempts are unsuccessful, the unit will cancel the transmission and print an
    ERROR TX REPORT to remind you that the transmission was not completed. (→ p. 11-4)

    n

    For MultiPASS models, you can also set the automatic redialling feature from the MultiPASS Suite.
    (→ Software User’s Guide)

    Sending Faxes

    When automatic redialling is in use, the LCD alternately displays AUTO REDIAL and the
    transaction number (TX/RX NO.) while it is waiting to redial.

    Chapter 7

    Sending Faxes

    7-11



  • Page 94

    Cancelling Automatic Redialling
    Automatic redialling cannot be cancelled with the Stop button while the unit is waiting to
    redial.
    Follow this procedure to cancel automatic redialling:

    1

    Wait until the unit begins redialling.

    DIALING

    2

    Press Stop.

    CANCEL? AYES #NO

    • The unit asks you to confirm that you want to
    cancel.

    YES=(A) NO=(#)

    3

    Press T to cancel redialling.

    • Redialling is not cancelled until you press T.
    • If you change your mind and want to continue
    redialling, press #.
    • The unit prints an ERROR TX REPORT.
    (→ p. 11-4)

    n

    If you want to cancel a transmission while the unit is waiting to redial, you will have to delete the
    document from memory. (→ p. 7-20)

    Setting the Options for Automatic Redialling
    You can set the following options for automatic redialling:
    • Whether or not the unit redials automatically.
    • The number of times the unit attempts to redial.
    • The time interval between redialling attempts.
    Follow this procedure to adjust the automatic redialling settings:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select TX SETTINGS.

    5

    Press Set.

    7-12

    Sending Faxes

    TX SETTINGS
    ECM TX

    Chapter 7



  • Page 95

    6

    Use d or u to select AUTO REDIAL.

    7

    Press Set.

    AUTO REDIAL
    Ex:

    ON

    • To disable automatic redialling, use d or u to
    select OFF, then press Set. Press Stop to return to
    standby mode.
    • To enable automatic redialling, use d or u to
    select ON. Continue with the steps below.

    8

    Press Set twice.

    REDIAL TIMES
    Ex:

    9

    Use the numeric buttons to enter the number
    of times you want the unit to redial.

    2TIMES

    Ex:

    5TIMES

    • You can select from 1 to 10 times.
    • The default setting is twice.

    10

    Press Set twice.

    REDIAL INTERVAL
    Ex:

    11

    Use the numeric buttons to enter the time
    interval between rediallings.

    2MIN.

    Ex:

    5MIN.

    • You can select from 1 to 99 minutes.
    • The default setting is 2 minutes.

    Press Set.

    13

    Press Stop to return to standby mode.

    TIME OUT
    Ex:

    15:00

    FaxOnly

    Sending Faxes

    12

    Chapter 7

    Sending Faxes

    7-13



  • Page 96

    Sequential Broadcasting
    Sending a Document to More Than One Destination
    This feature allows you to scan a document once and send it to several destinations. You can
    send the document to a maximum of 113 destinations using a combination of the following
    dialling methods:
    • One-touch speed dialling: up to 12 destinations
    • Coded speed dialling: up to 100 destinations
    • Regular dialling (using the numeric buttons): one destination
    You can enter the destinations in any order. (Be sure to press Set after your entry with the
    numeric buttons.)

    n

    If you frequently send documents to the same group of destinations, you can group them and
    register these numbers for group dialling. You can register up to 111 fax numbers with group
    dialling and send the same document to these numbers at the press of one or three buttons.
    (→ p. 6-9)

    Follow this procedure to send a document to more than one destination:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.

    4

    Enter up to 113 fax numbers using any of the
    following methods:
    ■ One-touch speed dialling:
    Press the desired one-touch speed dialling
    button(s).
    ■ Coded speed dialling:
    Press Coded Dial, then use the numeric
    buttons to enter the two-digit code. Repeat
    for other codes.
    • Be sure to press Coded Dial before each code.

    7-14

    Sending Faxes

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    Ex:

    Ex:
    Ex:

    TEL=905 795 1111
    A01
    TEL=03 3758 2111

    Chapter 7



  • Page 97

    ■ Regular dialling:
    Use the numeric buttons to enter the fax
    number, then press Set.

    Ex:

    TEL=2 887 0166

    • You can only enter one fax number this way.

    n

    5

    • If you enter an incorrect destination, press
    Function, then Clear. Then press
    Function again, and enter the correct
    destination.
    • You must enter the second fax number
    within five seconds of entering the first
    one. All subsequent fax numbers must be
    entered within 10 seconds. If you wait
    longer than these times, the unit
    automatically begins scanning the
    document for sending. If you prefer the
    unit not to do this, disable the TIME OUT
    setting. (→ p. 14-6)
    • If you want to review the numbers you
    entered, press Function and use d or u
    to scroll through the numbers.

    Press Start (Start/Scan) to begin scanning
    for sending, or wait a few seconds for the unit
    to begin scanning automatically.
    • The unit will first send the document to the onetouch speed dialling destinations, then the coded
    speed dialling destinations, and finally to the
    destination dialled using regular dialling.
    • If you prefer the unit never to scan a document
    automatically after a few seconds, disable the
    TIME OUT setting. (→ p. 14-6)
    • To cancel sending, press Stop then T. Sending to
    all destinations you specified in step 4 will be
    cancelled (you cannot cancel only one
    destination), and the unit will print a MULTI TX/RX
    REPORT. (→ p. 11-5)
    • If a number is busy, the unit will continue sending to the other destinations and then redial the
    number that was busy.
    • If the unit’s memory becomes full while scanning your document, MEMORY FULL will appear in
    the LCD. If this happens, remove the remainder of the document from the ADF (you may need to
    open the operation panel to do so), then divide the document into several sections and send
    each section separately.
    • If you attempt to send a colour document to a fax machine that does not support colour faxing,
    the document will not be sent, the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN
    B/W), and transmission to that destination will be cancelled. Try sending again in black & white.
    (For the MultiPASS C75/FAX-B215C, this occurs even if the COLOUR DIRECT TX setting is
    enabled.)

    Sending Faxes

    n

    Chapter 7

    Sending Faxes

    7-15



  • Page 98

    Sending a Document Using Group Dialling
    If you frequently send faxes to the same group of fax numbers, you can create a group of
    these numbers. Groups are stored under one-touch speed dialling buttons or coded speed
    dialling codes. For details, → p. 6-9.

    Delayed Sending (MultiPASS Models Only)
    You can use your unit to send faxes at a preset time. This feature is called Delayed sending or
    Timer sending. By using this feature, you can take advantage of lower long distance rates at
    night, for example.

    n

    • You can only set this feature from the MultiPASS Suite. (→ Software User’s Guide)
    • To use this feature, your PC must be turned on and connected to the unit.

    Sending Other Documents While Your Unit is Set for
    Delayed Sending
    Your unit is a multitasking device, so you can perform other tasks even when you have set
    your unit for delayed sending.
    To print, copy, scan, or send other documents after setting the unit for delayed sending,
    simply follow the procedures described in this guide or in the Software User’s Guide.

    7-16

    Sending Faxes

    Chapter 7



  • Page 99

    Documents Stored in Memory
    Printing a List of Documents in Memory
    Your unit can print a list of documents stored in memory, along with the transaction number
    (TX/RX NO.) of each document. Once you know the transaction number of a document in
    memory, you can print it or delete it. These procedures are described later in this chapter.
    Follow this procedure to print a list of documents in memory:

    1

    Press Function.

    2

    Press Memory Reference.

    DOC. MEMORY LIST

    3

    Press Set.

    PRINTING REPORT

    • The unit prints the DOC. MEMORY LIST.
    27/12 2001 23:42 FAX 123 4567

    p 001

    CANON

    ««««««««««««««««««««
    ««« DOC. MEMORY LIST «««
    ««««««««««««««««««««

    TX/RX NO

    MODE
    TRANSMIT
    TRANSMIT
    B’CAST

    0049

    B’CAST

    CONNECTION TEL/ID
    COL

    [T
    [
    [
    [T
    [

    01]
    04]
    01]
    02]
    03]

    Canon TOKYO
    Canon ITALIA
    Canon CANADA
    Canon FRANCE
    Canon GROUP 2

    PGS.

    SET TIME

    3 27/12 23:24
    2 27/12 23:26
    1 27/12 23:38
    1 27/12 23:39

    Sending Faxes

    0046
    0047
    0048

    Chapter 7

    Sending Faxes

    7-17



  • Page 100

    Printing a Document in Memory
    Before printing a document, make sure you have the correct BJ cartridge installed.

    Colour BJ cartridge
    Black BJ cartridge

    Photo BJ cartridge

    Black & White
    Document in Memory
    Printing possible.
    Printing possible.

    MultiPASS C75/
    FAX-B215C:
    Printing possible.

    Colour Document
    in Memory
    Printing possible.
    Printing possible if
    converted to black
    & white.
    Printing possible.

    All other models:
    Change the BJ cartridge
    to the Black or Colour
    BJ cartridge.

    Follow this procedure to print a document stored in memory:

    1

    Press Function.

    2

    Press Memory Reference.

    3

    Use d or u to select PRINT DOCUMENT.

    4

    Press Set.

    Ex:

    TX/RX NO.

    0001

    5

    Use d or u to select the transaction number
    (TX/RX NO.) of the document you want to
    print.

    Ex:

    TX/RX NO.

    A0003

    DOC. MEMORY LIST
    PRINT DOCUMENT

    • The marks before the transaction number (TX/RX
    NO.) mean the following:
    – (No mark): Black & white document
    – A: Colour document
    – #: Black & white document being sent
    – &: Colour document being sent
    • If you are unsure of the transaction number
    (TX/RX NO.), print the DOC. MEMORY LIST.
    (→ p. 7-17)
    • Use l or r to display details of the transaction
    (destination, for example).

    7-18

    Sending Faxes

    Chapter 7



  • Page 101

    6

    Press Set.

    1ST PG ONLY?
    YES=(A) NO=(#)

    7

    Press T to print the first page only, or press #
    to print all pages of the document.
    • The unit prints the document.
    • If you are printing a colour document and have the
    Black BJ cartridge installed, these messages
    appear:
    Press T to print the document in black & white
    with the Black BJ cartridge, or press # to cancel
    printing. The unit returns to step 5.
    • If you are printing a colour document and have the
    Photo BJ cartridge installed, these messages
    appear (PHOTO INK PRINT setting disabled in the
    MultiPASS C75/FAX-B215C):
    Press T to print the document with the Photo BJ
    cartridge, or press # to cancel printing. The unit
    returns to step 5.

    CONVERT CLR>B&W?
    YES=(A) NO=(#)

    PRINT W/ BC-22e?
    YES=(A) NO=(#)

    8

    To continue printing other documents in
    memory, repeat the procedure from step 5.
    -orPress Stop to return to standby mode.

    15:00

    FaxOnly

    You cannot print a black & white document with the Photo BJ cartridge (PHOTO INK PRINT
    setting disabled in the MultiPASS C75/FAX-B215C). If you have this BJ cartridge installed, press
    Stop, replace the BJ cartridge with the Black or Colour BJ cartridge (→ p. 12-12) and start again
    from the beginning. For the MultiPASS C75/FAX-B215C, you can alternatively enable the PHOTO
    INK PRINT setting. (→ p. 14-8)

    Sending Faxes

    n

    Ex:

    Chapter 7

    Sending Faxes

    7-19



  • Page 102

    Deleting a Document From Memory
    Follow this procedure to delete a document from memory:

    1

    Press Function.

    2

    Press Memory Reference.

    DOC. MEMORY LIST

    3

    Use d or u to select DELETE DOCUMENT.

    DELETE DOCUMENT

    4

    Press Set.

    Ex:

    TX/RX NO.

    0001

    5

    Use d or u to select the transaction number
    (TX/RX NO.) of the document you want to
    delete.

    Ex:

    TX/RX NO.

    A0004

    • The marks before the transaction number (TX/RX
    NO.) mean the following:
    – (No mark): Black & white document
    – A: Colour document
    – #: Black & white document being sent
    – &: Colour document being sent
    • If you are unsure of the transaction number
    (TX/RX NO.), print the DOC. MEMORY LIST.
    (→ p. 7-17)
    • Use l or r to display details of the transaction
    (destination, for example).

    6

    Press Set.

    OK TO DELETE?

    • The unit asks you to confirm that you want to
    delete the document.

    YES=(A) NO=(#)

    7

    Press T to delete the document.

    ERASING END

    • If you change your mind and want to keep the
    document in memory, press #.
    • The unit deletes the document.

    8

    To continue deleting other documents in
    memory, repeat the procedure from step 5.
    -orPress Stop to return to standby mode.

    7-20

    Sending Faxes

    Ex:

    15:00

    FaxOnly

    Chapter 7



  • Page 103

    Using Alternative Telephone Networks (All
    Models Except the MultiPASS C75/ FAXB215C)
    Your unit has a built-in feature that allows you to send documents and make telephone calls
    with an alternative long distance service, such as the UK Call, Global Call, and Day Call
    Services of Cable and Wireless Communications Limited available to users in the UK.
    Subscribers to such services can save money on most long distance communications.
    The procedures described in this section show you how to use your unit with these services
    of Cable and Wireless Communications Limited. For details on using your unit with other
    alternative telephone services, contact your local authorised Canon dealer or the Canon help
    line.

    01

    02

    03

    Data Registration

    04

    R

    05

    Memory Reference

    07

    06
    Space

    Tone/+

    09

    08

    D.T.

    Report

    10

    11

    12

    Cleaning

    Clear

    Function

    Set

    M

    M-key

    Sending Faxes

    Resume

    Chapter 7

    Sending Faxes

    7-21



  • Page 104

    Registering an Alternative Telephone Network
    Follow this procedure to register the access and ID codes under the M button for an
    alternative telephone network:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set twice.

    USER SETTINGS
    DATE & TIME

    4

    Use d or u to select M-KEY SETTING.

    5

    Press Set.

    6

    Use d or u to select ON.

    7

    Press Set twice.

    M-KEY SETTING
    Ex:

    OFF
    ON
    ACCESS CODE

    Ex:

    8

    Use d or u to select the access code.

    132

    Ex:

    131P

    • You can select from the following:
    – 132
    – 131P (“P” indicates a four-second pause.)

    ■ If you selected 132 in step 8:

    9

    Press Set.

    10

    Press Stop to return to standby mode.

    REPORT SETTINGS
    Ex:

    15:00

    FaxOnly

    ■ If you selected 131P in step 8:

    9

    Press Set twice.

    7-22

    Sending Faxes

    ID CODE

    Chapter 7



  • Page 105

    10

    Use the numeric buttons to enter the ID code
    (max. 20 digits, no pauses necessary).

    Ex:

    123456789

    • This ID code is given to you by Cable and
    Wireless Communications Limited (or another
    alternative service).
    • If an ID code is already registered, you will see a
    string of asterisks (AAAAA) in the LCD.

    11

    Press Set.

    12

    Press Stop to return to standby mode.

    REPORT SETTINGS
    Ex:

    15:00

    FaxOnly

    Sending With an Alternative Telephone Network
    Follow this procedure to send using a registered long distance service:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.
    • You may be unable to use memory sending if the
    percentage shown in the LCD is close to 100%.
    Use manual sending via the handset instead.
    (→ p. 7-8)

    4

    Press Function.

    5

    Press M.

    6

    Use the numeric buttons to dial the other
    party’s fax number.

    MEMORY USED 0%
    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    Ex:

    TEL=

    M

    TEL=

    M416795111

    Sending Faxes

    • If you enter the wrong number, press Stop, then
    start again from step 4.

    Chapter 7

    Sending Faxes

    7-23



  • Page 106

    7

    Press Start (Start/Scan) to begin scanning
    for sending.
    • The unit automatically dials the access and ID
    codes registered under the M button and then
    dials the other party’s fax number.
    • To cancel sending once dialling has started, press
    Stop then T. (→ p. 7-10)

    n

    • To protect your access and ID codes, these are not printed on any reports.
    • If you frequently call the same numbers with this feature, you can register the access and ID
    codes together with a fax/telephone number for speed dialling. (→ below)

    Registering Speed Dialling With the M Button
    By registering your access and ID codes together with the fax/telephone number for onetouch speed dialling or coded speed dialling, you can send documents or make calls over
    these services at the press of one or a few buttons and without having to press M.

    n

    • You must first register the access and ID codes under the M button before you can register the M
    button under speed dialling entries. (→ p. 7-22)
    • For details on registering numbers for speed dialling, → Chapter 6.

    Follow this procedure to register the M button settings for speed dialling:

    1

    During speed dialling registration, when you
    come to the step that requires you to enter
    the fax/telephone number, press M.

    Ex:

    TEL=M_

    2

    Use the numeric buttons to enter the fax/
    telephone number you want to register.

    Ex:

    TEL=M987 6543_

    3

    Continue with the procedure for registering
    entries for one-touch or coded speed dialling.

    Once you have completed the above procedure, you can simply press the one-touch speed
    dialling button or press Coded Dial and enter the coded speed dialling code to dial the fax/
    telephone number using the UK Call, Global Call, or Day Call Service of Cable and Wireless
    Communications Limited.

    7-24

    Sending Faxes

    Chapter 7



  • Page 107

    Different Ways to Receive a Fax .......................................................................................... 8-2
    Receiving Faxes Automatically: FAX ONLY MODE ............................................................. 8-3
    Setting FAX ONLY MODE ................................................................................................ 8-3
    Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode .......................... 8-5
    Setting Fax/Tel Mode ....................................................................................................... 8-5
    Setting the Options for Fax/Tel Mode .............................................................................. 8-6
    Receiving Faxes Manually: MANUAL MODE ...................................................................... 8-8
    Setting MANUAL MODE .................................................................................................. 8-8
    Receiving a Fax Manually ................................................................................................ 8-8
    Receiving With an Answering Machine: ANS.MACHINE MODE ...................................... 8-10
    Setting ANS.MACHINE MODE ...................................................................................... 8-10
    Using Your Unit With an Answering Machine ................................................................ 8-10
    Receiving Faxes to the MultiPASS Suite (MultiPASS Models Only) ................................. 8-11
    When Your PC is Off ...................................................................................................... 8-11
    Receiving in Colour ............................................................................................................. 8-12
    Setting Colour Reception ................................................................................................... 8-12
    Receiving While Performing Other Tasks .......................................................................... 8-13
    Receiving Faxes in Memory When a Problem Occurs .................................................... 8-13
    Cancelling Receiving .......................................................................................................... 8-14

    Chapter 8

    Receiving Faxes

    8-1

    Receiving Faxes

    Chapter 8
    Receiving Faxes



  • Page 108

    Different Ways to Receive a Fax
    Your unit provides you with several modes for receiving faxes. To determine which mode best
    suits your requirements, refer to the table below:
    Receive Mode
    FAX ONLY MODE

    Main Use
    Fax

    Fax/Tel Mode

    Fax/Tel

    MANUAL MODE

    Tel

    ANS.MACHINE MODE Fax/Tel

    MultiPASS Suite
    (MultiPASS models
    only)

    PC Fax

    Operation
    Unit answers all calls
    as fax calls. It receives
    faxes automatically and
    disconnects voice calls.
    Automatically switches
    between fax and voice
    calls. Receives faxes
    automatically and rings
    for voice calls.
    Unit rings for every call,
    whether a fax call or a
    voice call. For a fax
    call, you have to
    manually activate
    reception of the fax.
    Receives faxes
    automatically and
    routes voice calls to the
    answering machine.
    Directs faxes to your
    PC.

    Requirements
    Separate telephone
    line for fax use only.

    Details
    p. 8-3

    Optional handset,
    telephone or
    extension phone
    connected to the
    unit.
    Optional handset,
    telephone or
    extension phone
    connected to the
    unit.

    p. 8-5

    p. 8-8

    Answering machine
    connected to the
    unit.

    p. 8-10

    PC connected to
    the MultiPASS and
    MultiPASS Suite
    installed.
    (→ Software User's
    Guide)

    p. 8-11

    Once you have decided which mode is suitable for your needs, set the mode as described in
    this chapter. You can change the mode at any time.

    8-2

    Receiving Faxes

    Chapter 8



  • Page 109

    Receiving Faxes

    Receiving Faxes Automatically: FAX ONLY MODE
    If you have a separate telephone line for your unit, set FAX ONLY MODE for the unit to
    answer all calls as fax calls.

    Setting FAX ONLY MODE
    Your unit is factory-set to FAX ONLY MODE. If you have not changed the receive mode to
    Fax/Tel Mode, simply follow this procedure:

    1

    Press Receive Mode to select FAX ONLY
    MODE.
    • After a few seconds, the LCD changes to this
    display:

    FAX ONLY MODE
    Ex:

    15:00

    FaxOnly

    If FAX ONLY MODE does not appear in the LCD when you press Receive Mode, follow this
    procedure to set this mode:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select RX SETTINGS.

    5

    Press Set.

    6

    Use d or u to select RX MODE.

    7

    Press Set.

    8

    Use d or u to select FAX ONLY MODE.

    9

    Press Set.

    Chapter 8

    RX SETTINGS
    ECM RX
    RX MODE
    Ex:

    FAX/TEL AUTO SW
    FAX ONLY MODE
    INCOMING RING

    Receiving Faxes

    8-3



  • Page 110

    10

    Press Stop to return to standby mode.

    Ex:

    15:00

    FaxOnly

    11

    Confirm that FaxOnly is displayed in the
    LCD.

    Ex:

    15:00

    FaxOnly

    • If FaxOnly is not displayed, press Receive Mode
    to select FAX ONLY MODE. After a few seconds,
    the LCD returns to standby mode.

    The unit assumes all incoming calls are from fax machines sending faxes. It receives the
    documents automatically and disconnects all voice calls.

    n

    8-4

    The unit does not ring when it receives a fax call. If you want to be alerted when a fax call is
    received, connect the optional handset, a telephone, or an extension phone to the unit, and enable
    the INCOMING RING setting. (→ p. 14-7)

    Receiving Faxes

    Chapter 8



  • Page 111

    Set this mode if you want your unit to automatically switch between voice and fax calls.

    n

    For this mode, you need to connect the optional handset, a telephone, or an extension phone to
    your unit. (→ p. 2-6)

    Setting Fax/Tel Mode
    Follow this procedure to set the receive mode to FAX/TEL AUTO SW (Fax/Tel Mode):

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select RX SETTINGS.

    5

    Press Set.

    6

    Use d or u to select RX MODE.

    7

    Press Set.

    8

    Use d or u to select FAX/TEL AUTO SW.

    9

    Press Set.

    10

    Press Stop to return to standby mode.

    Ex:

    15:00

    FaxTel

    11

    Confirm that FaxTel is displayed in the LCD.

    Ex:

    15:00

    FaxTel

    • If FaxTel is not displayed, press Receive Mode
    to select Fax/Tel Mode. After a few seconds, the
    LCD returns to standby mode.

    Chapter 8

    RX SETTINGS
    ECM RX
    RX MODE
    Ex:

    FAX ONLY MODE
    FAX/TEL AUTO SW
    RING START TIME

    Receiving Faxes

    8-5

    Receiving Faxes

    Receiving Both Faxes and Telephone Calls Automatically:
    Fax/Tel Mode



  • Page 112

    Setting the Options for Fax/Tel Mode
    If you set Fax/Tel Mode, you can control precisely how the unit handles incoming calls by
    adjusting the following settings:
    • Adjust the time the unit takes to check whether a call is from a fax machine or a telephone
    (RING START TIME setting).
    • Adjust the length of time the unit rings when the call is a voice call (F/T RING TIME
    setting).
    • Set whether the unit switches to receive mode after the ring time set in F/T RING TIME
    has elapsed (DEFAULT ACTION setting).

    n

    For MultiPASS models, you can also set these options from the MultiPASS Suite. (→ Software
    User’s Guide)

    ■ What Happens When Fax/Tel Mode is Selected
    Type of call

    Telephone

    Telephone charges
    begin for the caller.

    Fax

    Fax

    Sending document
    manually

    Sending document
    automatically

    The unit answers without ringing.

    The unit listens for the fax tone.
    (For 8 sec.)
    RING START TIME
    (Factory default setting =
    8 sec.)

    The fax tone is detected.

    The document is
    received automatically.
    (The fax tone is detected
    and the unit switches to
    receive mode.)

    The fax tone is not detected.

    The unit starts ringing.
    F/T RING TIME
    (Factory default setting =
    22 sec.)

    Pick up the handset to
    talk.

    If you don’t pick up the handset
    (withing 22 sec.)
    DEFAULT ACTION
    Choose between:
    RECEIVE (factory default setting) and DISCONNECT.

    DISCONNECT
    The unit disconnects the
    call.

    RECEIVE
    (Factory default setting)
    Not all fax machines are capable of sending a fax tone. For those cases if you set the
    DEFAULT ACTION to RECEIVE, the unit switches to receive mode automatically and starts
    receiving the document. If no document comes in, it disconnects the call after
    approximately 40 seconds.

    8-6

    Receiving Faxes

    Chapter 8



  • Page 113

    1

    Follow steps 1 to 9 on page 8-5.

    2

    Press Set.

    Ex:

    8SEC

    3

    Use the numeric buttons to enter the time the
    unit waits before ringing when it receives a
    call.

    Ex:

    9SEC

    RING START TIME

    • You can select from 0 to 30 seconds.
    • The default setting is eight seconds.

    4

    Press Set twice.

    F/T RING TIME
    Ex:

    5

    Use the numeric buttons to enter the time the
    unit rings while waiting for someone to pick up
    the handset.

    22SEC

    Ex:

    30SEC

    • You can select from 10 to 60 seconds.
    • The default setting is 22 seconds.

    6

    Press Set twice.

    DEFAULT ACTION
    Ex:

    7

    Use d or u to select RECEIVE or
    DISCONNECT.

    RECEIVE

    Ex:

    DISCONNECT

    • This setting tells the unit what to do if no one picks
    up the handset within the specified ring time set in
    step 5.
    • Select RECEIVE to receive the call, or
    DISCONNECT to disconnect the call.
    • The default setting is RECEIVE.

    8

    Press Set.

    9

    Press Stop to return to standby mode.

    Chapter 8

    INCOMING RING
    Ex:

    15:00

    Receiving Faxes

    FaxTel

    8-7

    Receiving Faxes

    Follow this procedure to set the Fax/Tel Mode options:



  • Page 114

    Receiving Faxes Manually: MANUAL MODE
    In MANUAL MODE, if you connect the optional handset, a telephone, or an extension phone to
    your unit, you can receive voice calls as well as manually activate reception of faxes. You can
    activate reception from your unit or from the telephone or extension phone connected to the
    unit (this is called Remote receiving).

    n

    • For this mode, you need to connect the optional handset, a telephone, or an extension phone to
    your unit. (→ p. 2-6)
    • Make sure the REMOTE RX setting is enabled (→ p. 14-7). For MultiPASS models, you can also
    enable this setting from the MultiPASS Suite. (→ Software User’s Guide)

    Setting MANUAL MODE
    Follow this procedure to set the receive mode to MANUAL MODE:

    1

    Press Receive Mode to select MANUAL
    MODE.
    • After a few seconds, the LCD changes to this
    display:

    MANUAL MODE
    Ex:

    15:00

    Manual

    15:00

    Manual

    Receiving a Fax Manually
    Follow this procedure to receive a fax manually:

    1

    Make sure Manual is displayed in the LCD.
    (→ above)

    2

    Make sure you have connected the optional
    handset, a telephone, or an extension phone
    to the unit. (→ p. 2-6)

    3

    When you hear the optional handset,
    telephone, or extension phone ring, pick up
    the handset.

    8-8

    Receiving Faxes

    Ex:

    Chapter 8



  • Page 115

    ■ If you hear a person’s voice:
    Start your conversation. If the caller wants
    to send a fax after talking to you, ask them
    to press the start button on their fax
    machine.
    When you hear a slow beep, press Start
    (Start/Scan) on the unit to begin receiving
    the fax. Hang up the handset.

    Receiving Faxes

    4

    • If the telephone or extension phone is located
    away from your unit, dial 25 (the remote
    receiving ID) on the telephone or extension
    phone and hang up.
    • The unit begins receiving the fax.

    ■ If you hear a slow beep tone or silence:
    Someone is trying to send you a fax.
    Press Start (Start/Scan) on the unit to
    begin receiving the fax. Hang up the
    handset.
    • If the telephone or extension phone is located
    away from your unit, dial 25 (the remote
    receiving ID) on the telephone or extension
    phone and hang up.
    • The unit begins receiving the fax.

    n

    • Be sure to hang up the handset after you press Start (Start/Scan) or dial the remote receiving
    ID; otherwise the call will be disconnected.
    • You can change the number for the remote receiving ID (00 to 99), or disable remote receiving.
    (→ REMOTE RX, p. 14-7)
    • The unit will beep if the handset is not hung up properly. Make sure the handset is seated
    properly in its cradle. If you do not want the unit to beep, disable the OFFHOOK ALARM setting.
    (→ p. 14-4)
    • If you have an answering machine connected to your unit that can carry out remote-control
    operations (controlling your answering machine from a remote telephone), the security code for
    this function may be the same as the remote receiving ID. If so, make sure you change the unit’s
    remote receiving ID to make it distinct from the answering machine’s security code. (→ REMOTE
    RX ID, p. 14-7)

    Chapter 8

    Receiving Faxes

    8-9



  • Page 116

    Receiving With an Answering Machine: ANS.MACHINE
    MODE
    Connecting an answering machine to your unit allows you to receive faxes and telephone
    messages while you are out.
    In ANS.MACHINE MODE, your unit allows the answering machine to answer incoming calls,
    then listens for the fax tone and automatically receives the fax if it detects this tone.

    Setting ANS.MACHINE MODE

    n

    For this mode, you need to connect an answering machine or a telephone with an answering
    machine to your unit. (→ p. 2-6)

    Follow this procedure to set the receive mode to ANS.MACHINE MODE:

    1

    Press Receive Mode to select ANS.MACHINE
    MODE.
    • After a few seconds, the LCD changes to this
    display:

    ANS.MACHINE MODE
    Ex:

    15:00

    AnsMode

    Using Your Unit With an Answering Machine
    Follow these guidelines when using your unit with an answering machine:
    • Set the answering machine to answer on the first or second ring.
    • When recording the outgoing message on the answering machine:
    – The entire message must be no longer than 15 seconds.
    – In the message, tell your callers how to send a fax. For example:
    “Hello. I can’t answer the phone right now, but please leave a message after the beep. I’ll
    return your call as soon as possible. If you would like to send a fax, press the start button
    on your fax machine after you leave your message. Thank you.”

    8-10

    Receiving Faxes

    Chapter 8



  • Page 117

    When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxes
    from your unit to your PC. (→ Software User’s Guide)

    When Your PC is Off
    If you have set the MultiPASS Suite to upload received faxes from your unit to your PC but
    your PC is off, your unit stores the received faxes in its memory. When you turn on your PC,
    the faxes will automatically be uploaded to your PC.
    If you want to print a fax stored in memory instead of uploading it to your PC, follow this
    procedure:

    1

    Press Function.

    2

    Press Memory Reference.

    DOC. MEMORY LIST

    3

    Use d or u to select FILE PRINT.

    FILE PRINT

    4

    Press Set.
    • The unit prints all received faxes that were to be
    uploaded to your PC.

    n

    • The faxes you print are erased from memory and can no longer be transferred to your PC.
    • For your unit to receive faxes in memory, the MEMORY RX setting must be enabled. (→ p. 14-7)

    Chapter 8

    Receiving Faxes

    8-11

    Receiving Faxes

    Receiving Faxes to the MultiPASS Suite (MultiPASS
    Models Only)



  • Page 118

    Receiving in Colour
    Your unit has been factory-set to receive faxes in colour from fax machines with colour
    capability. When receiving a fax, your unit detects if the incoming fax is a colour or black &
    white transaction, and prints the fax accordingly.
    For automatic printing of received colour faxes, you need to have the correct BJ cartridge
    installed in your unit. If not, the unit will receive the colour fax in memory and the LCD will
    alternate REC’D IN MEMORY and INSTALL BC-21e.
    Replace the installed BJ cartridge with the Colour BJ cartridge (→ p. 12-12). The unit then
    prints automatically the colour fax stored in memory.

    Setting Colour Reception
    Your unit is factory-set to receive colour faxes from fax machines that have colour capability.
    Follow this procedure to disable or enable colour reception:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select RX SETTINGS.

    5

    Press Set.

    6

    Use d or u to select COLOUR RX (COLOR
    RX).

    Ex:

    7

    Press Set.

    Ex:

    ON

    8

    Use d or u to select OFF or ON.

    Ex:

    OFF

    9

    Press Set.

    10

    Press Stop to return to standby mode.

    8-12

    Receiving Faxes

    RX SETTINGS
    ECM RX
    COLOUR RX

    PRINTER SETTINGS
    Ex:

    15:00

    FaxOnly

    Chapter 8



  • Page 119

    Your unit is a multitasking device so it can receive faxes and voice calls while you are
    performing other tasks.
    If you receive a fax while performing certain tasks, the unit stores the incoming fax in memory.
    As soon as you finish your task, the unit automatically prints the fax.

    Receiving Faxes in Memory When a Problem
    Occurs
    If your unit encounters a problem when receiving a fax, it automatically stores the unprinted
    pages in memory, and the LCD displays REC’D IN MEMORY as well as one or more
    messages. For an explanation of the message(s) and details on the action to take, → p. 13-5.

    n

    • The unit memory can store up to approximately 42* pages.**
    • You can set the unit not to store faxes in memory if a problem occurs during reception.
    (→ MEMORY RX, p. 14-7)
    • Once the pages are printed, they are deleted from memory.
    • If the memory becomes full, you will not be able to receive the remaining pages. Contact the
    other party and ask them to resend the remainder of the fax.

    * MultiPASS C80/FAX-B230C: Up to approximately 426 pages.
    ** Based on Canon FAX Standard Chart No. 1, standard mode.

    Chapter 8

    Receiving Faxes

    8-13

    Receiving Faxes

    Receiving While Performing Other Tasks



  • Page 120

    Cancelling Receiving
    Follow this procedure if you want to stop receiving a fax before reception is completed:

    1

    Press Stop.

    CANCEL? TYES #NO

    • The unit asks you to confirm that you want to
    cancel.

    YES=(T) NO=(#)

    2

    Press T to cancel receiving.
    • Receiving is not cancelled until you press T.
    • If you change your mind and want to continue
    receiving, press #.

    8-14

    Receiving Faxes

    TX/RX CANCELLED
    Ex:

    TX/RX NO.

    5003

    Chapter 8



  • Page 121

    Special Dialling ...................................................................................................................... 9-2
    Dialling an Overseas Number (With Pauses) ...................................................................... 9-2
    Switching Temporarily to Tone Dialling ................................................................................ 9-4
    Confirming a Dial Tone ........................................................................................................ 9-5
    Restricting Use of Your Unit ................................................................................................. 9-6
    Enabling Restriction of Your Unit ......................................................................................... 9-6
    Cancelling Restriction of Your Unit ...................................................................................... 9-7

    Chapter 9

    Special Features

    9-1

    Special Features

    Chapter 9
    Special Features



  • Page 122

    Special Dialling
    Dialling an Overseas Number (With Pauses)
    When you dial or register an overseas number, you may need to insert a pause within and/or
    after the number. The length and location of the pause depends on the telephone system of
    your country.
    Follow this procedure to dial an overseas number with pauses:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    • For colour sending, press Colour/B&W (Color/
    B&W) to turn on its light. (→ p. 7-3)
    • To adjust the resolution and contrast, → pp. 7-4,
    7-5.

    4

    Use the numeric buttons to dial the
    international access code.

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)
    Ex:

    TEL=

    00

    Ex:

    TEL=

    00P

    • If you enter the wrong number, press Stop, then
    enter the correct number.
    • For details on international access codes, contact
    your local telephone company.

    5

    If necessary, press R (Redial)/Pause to
    enter a pause.
    • A pause entered within a number (p) is four
    seconds* long.
    • For a longer pause, press R (Redial)/Pause
    again for another four-second* pause.
    Alternatively, you can change the length of the
    pause. (→ MID PAUSE SET, p. 14-6)

    * Two seconds in Ireland.

    9-2

    Special Features

    Chapter 9



  • Page 123

    6

    Use the numeric buttons to dial the country
    code, the area code, and the fax/telephone
    number of the other party.

    Ex:

    TEL=

    00p811234

    Ex:

    TEL=

    00p811234P

    • If you enter the wrong number, press Stop and
    start again from step 4.

    7

    If necessary, press R (Redial)/Pause to
    enter a pause.

    8

    Special Features

    • A pause at the end of a number (P) is fixed to ten
    seconds.

    Press Start (Start/Scan) to begin scanning
    for sending.
    • To cancel the transmission once dialling has
    started, press Stop then T. (→ p. 7-10)

    n

    To take advantage of the speed dialling features of your unit, register frequently used overseas
    numbers for one-touch or coded speed dialling. (→ pp. 6-3, 6-6)

    Chapter 9

    Special Features

    9-3



  • Page 124

    Switching Temporarily to Tone Dialling
    Many information services for banks, airline reservations, hotel reservations, etc., require tone
    dialling for their services. If your unit is connected to a rotary pulse line, follow this procedure
    to set the unit temporarily for tone dialling:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Press Hook.

    TEL=

    • Instead of pressing Hook, you can also lift the
    handset if you have connected the optional
    handset, a telephone, or an extension phone to
    your unit.

    3

    Use the numeric buttons to dial the telephone
    number of the information service.

    Ex:

    TEL=

    7654321

    Ex:

    TEL=

    7654321T

    Ex:

    TEL= 7654321TA34

    • The unit connects using the pulses required by
    your telephone line.

    4

    When the recorded message of the
    information service answers, press Function.

    5

    Press Tone/+ to switch to tone dialling.
    • When Tone/+ is pressed, T is displayed in the
    LCD.
    • If you pressed Hook in step 2, you can pick up the
    handset if you need to talk to the other party.

    6

    Use the numeric buttons to enter the numbers
    requested by the information service.
    • Numbers entered after pressing Tone/+ will be
    dialled using tone dialling.

    7

    When you have finished, press Hook to
    disconnect the call.
    • If you used the handset, hang up to disconnect the
    call.
    • Tone dialling is cancelled when you disconnect the
    call.

    9-4

    Special Features

    Chapter 9



  • Page 125

    Confirming a Dial Tone*
    This feature allows you to set your unit to listen for and detect a dial tone in the middle of a
    fax/telephone number before dialling the rest of the number. This is called Dial tone detection.
    Use this feature only when you register a number for speed dialling.
    Special Features

    n

    For details on registering numbers for speed dialling, → Chapter 6.

    Follow this procedure for dial tone detection:

    1

    During speed dialling registration, when you
    come to the step that requires you to enter
    the fax/telephone number, use the numeric
    buttons to enter the first part of the number
    before dial tone detection is required.

    2

    Make sure the Function button’s light is on.

    Ex:

    TEL=345_

    Ex:

    TEL=345•_

    • If not, press Function.

    3

    Press D.T. for dial tone detection.
    • A small dot shows where the unit will wait for the
    dial tone.

    4

    Use the numeric buttons to enter the rest of
    the number.

    * This feature is not available in the UK or Ireland.

    Chapter 9

    Special Features

    9-5



  • Page 126

    Restricting Use of Your Unit
    By enabling the restriction feature of your unit, you can prevent unauthorised people from
    making calls and sending faxes.

    Enabling Restriction of Your Unit
    To restrict use of your unit, you need to enable the LOCK PHONE setting. To prevent access to
    the LOCK PHONE setting, you need to register a password.
    Follow this procedure to set the PASSWORD and LOCK PHONE settings:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select SYSTEM SETTINGS.

    5

    Press Set three times.

    SYSTEM SETTINGS
    UN/LOCK PHONE
    PASSWORD

    6

    Use the numeric buttons to enter a four-digit
    password.

    7

    Press Set twice.

    Ex:

    PASSWORD

    _234

    PASSWORD

    1234

    LOCK PHONE
    OFF

    8

    Use d or u to select ON.

    9

    Press Set.

    9-6

    Special Features

    ON
    DATE SETUP

    Chapter 9



  • Page 127

    10

    Press Stop to return to standby mode.

    Ex:

    15:00

    FaxOnly

    Restriction of the unit is now enabled. No one can make calls or send faxes. (This setting
    does not restrict incoming calls or faxes.)

    If you have previously set a password and enabled the LOCK PHONE setting, follow this
    procedure to cancel restriction of the unit:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select SYSTEM SETTINGS.

    5

    Press Set twice.

    SYSTEM SETTINGS
    UN/LOCK PHONE
    PASSWORD

    6

    Use the numeric buttons to enter the four-digit
    password you previously registered.

    7

    Press Set four times.

    _234

    PASSWORD
    PASSWORD
    Ex:

    PASSWORD

    1234

    LOCK PHONE
    ON

    8

    Use d or u to select OFF.

    Chapter 9

    OFF

    Special Features

    9-7

    Special Features

    Cancelling Restriction of Your Unit



  • Page 128

    9

    Press Set.

    10

    Press Stop to return to standby mode.

    DATE SETUP
    Ex:

    15:00

    FaxOnly

    Restriction of the unit is disabled. Anyone can make calls or send faxes.

    9-8

    Special Features

    Chapter 9



  • Page 129

    Chapter 10
    Making Copies

    Making Copies

    Documents You Can Copy .................................................................................................. 10-2
    Copying Documents ............................................................................................................ 10-2
    Setting the Paper Type for Colour Copying (All Models Except the
    MultiPASS C75/FAX-B215C) ............................................................................................ 10-5
    Setting the Length of the Bottom Margin ......................................................................... 10-6

    Chapter 10

    Making Copies

    10-1



  • Page 130

    Documents You Can Copy
    For information on the types of documents you can copy, their requirements, and details on
    loading documents, → Chapter 4.

    Copying Documents
    One of your unit’s convenient features is its ability to make high-quality black & white and
    colour copies.
    Follow this procedure to make copies:

    1

    Open the document tray (MultiPASS models
    only).

    2

    Adjust the document feed lever for the
    document you are loading. (→ p. 4-2)

    3

    Prepare the document and load it, face down,
    in the ADF. (→ p. 4-4)

    Ex:

    MEMORY USED

    0%

    (Currently used memory)

    DOCUMENT READY
    (Standby to scan)

    4

    Press Copy.

    5

    ■ For colour copying:
    Press Colour/B&W (Color/B&W) to turn
    on its light, then press Image Quality
    (Resolution) to select the image quality
    setting you want.
    • You can select from the following:
    MultiPASS C75/FAX-B215C:
    – PLAIN PAPER
    For colour copying on plain paper.
    – HIGH RES. PAPER
    For colour copying on high resolution paper.
    – COLOUR SNAPSHOT
    For copying colour photos that are less than
    102 mm wide. Use high resolution paper with
    this setting.
    – COLOUR DRAFT
    For high-speed colour copying at a lower
    resolution.

    10-2

    Making Copies

    COPY

    Ex:

    100% 01

    COLOUR DRAFT

    All Other Models:
    – COLOR DRAFT
    For high-speed colour copying at a lower
    resolution.
    – COLOR FINE
    For high-quality colour copying.
    – COLOR SNAPSHOT
    For copying colour photos that are less
    than 102 mm wide. Use high resolution
    paper with this setting.

    Chapter 10



  • Page 131

    ■ For black & white copying:
    Make sure the Colour/B&W (Color/B&W)
    button’s light is off, then press Image
    Quality (Resolution) to select the image
    quality setting you want.

    Ex:

    B&W TEXT

    Ex:

    COPY

    • If the Colour/B&W (Color/B&W) button’s light
    is on, press Colour/B&W (Color/B&W) to turn
    it off.
    • You can select from the following:
    – B&W TEXT
    Suitable for most text documents.
    – B&W PHOTO
    Suitable for documents that contain
    photographs.
    • You cannot copy in black & white if you have
    the Photo BJ cartridge installed (PHOTO INK
    PRINT setting disabled in the MultiPASS C75/
    FAX-B215C).

    6

    To make a reduction or enlargement of your
    document, press Function, then use d or u
    to select the percentage you want.
    • You can select from the following:
    MultiPASS C75/FAX-B215C:
    – 70%
    – 80%
    – 90%
    – 100%
    – 150% (COLOUR SNAPSHOT mode only)
    – 200% (COLOUR SNAPSHOT mode only)
    (Please note that although you can select 150%
    and 200% in other modes, you can only make
    enlargements in COLOUR SNAPSHOT mode.)

    7

    If you want to make multiple black & white
    copies, use the numeric buttons to enter the
    number of copies.

    80% 01

    All Other Models:
    – 70%
    – 80%
    – 90%
    – 100%

    Ex:

    COPY

    80% 05

    • You can make up to 99 black & white copies.
    • You can only make one colour copy at a time.

    Chapter 10

    Making Copies

    10-3

    Making Copies

    • If you have the Photo BJ cartridge installed, you
    can only select HIGH RES. PAPER or COLOUR
    SNAPSHOT (MultiPASS C75/ FAX-B215C only).



  • Page 132

    8

    Press Start (Start/Scan) to begin copying.
    • To stop copying, press Stop. You may then need
    to open the operation panel to remove the
    document. (→ p. 13-3)

    n

    10-4

    COPY

    • You will be unable to make multiple copies if MEMORY FULL appears in the LCD. Print or delete
    any documents stored in memory (→ pp. 7-18, 7-20, 8-11, 8-13) to free up space in the unit’s
    memory, then start again. Also, if you are copying multiple pages with many graphics, separate
    the pages into smaller stacks or make the desired number of copies one at a time as needed.
    • You can also adjust the scanning contrast of documents you are copying. (→ p. 7-5)
    • For all models except the MultiPASS C75/FAX-B215C, you can select the paper type for best
    results when colour copying. (→ p. 10-5)

    Making Copies

    Chapter 10



  • Page 133

    Setting the Paper Type for Colour Copying (All
    Models Except the MultiPASS C75/ FAXB215C)
    For best results when copying in colour, adjust your unit for the type of paper you are using.
    The default paper type setting is PLAIN PAPER.

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select PRINTER SETTINGS.

    5

    Press Set.

    6

    Use d or u to select COLOR COPY MEDIA.

    7

    Press Set.

    Ex:

    PLAIN PAPER

    8

    Use d or u to select the paper type setting
    you want for colour copying.

    Ex:

    HIGH RES. PAPER

    PRINTER SETTINGS
    RX REDUCTION
    COLOR COPY MEDIA

    • You can select from the following:
    – PLAIN PAPER
    – HIGH RES. PAPER (High resolution paper)

    9

    Press Set.

    10

    Press Stop to return to standby mode.

    Chapter 10

    BOTTOM MARGIN
    Ex:

    15:00

    Making Copies

    FaxOnly

    10-5

    Making Copies

    Follow this procedure to set the paper type for copying:



  • Page 134

    Setting the Length of the Bottom Margin
    You can adjust the length of the bottom margin for colour copying and colour reception.
    The default margin length is NORMAL (21 mm).
    Follow this procedure to set the length of the bottom margin:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select PRINTER SETTINGS.

    PRINTER SETTINGS

    5

    Press Set.

    RX REDUCTION

    6

    Use d or u to select BOTTOM MARGIN.

    7

    Press Set.

    Ex:

    NORMAL

    8

    Use d or u to select the length of the bottom
    margin for colour copying and colour
    reception.

    Ex:

    SMALLER

    BOTTOM MARGIN

    • You can select from the following:
    – NORMAL
    The bottom margin is 21 mm (larger than the
    bottom margin of a black & white printed page).
    – SMALLER
    The bottom margin is 7 mm (same length as the
    bottom margin of a black & white printed page).

    9

    Press Set.

    Ex:

    PHOTO INK PRINT

    10

    Press Stop to return to standby mode.

    Ex:

    15:00

    10-6

    Making Copies

    FaxOnly

    Chapter 10



  • Page 135

    Chapter 11
    Reports and Lists

    Reports and Lists

    Summary of Lists and Reports .......................................................................................... 11-2
    ACTIVITY REPORT .............................................................................................................. 11-3
    TX (Transmission) REPORT ............................................................................................... 11-4
    MULTI TX/RX (Transaction) REPORT ............................................................................... 11-5
    RX (Reception) REPORT ..................................................................................................... 11-5

    Chapter 11

    Reports and Lists

    11-1



  • Page 136

    Summary of Lists and Reports
    The table below shows the lists and reports that can be printed from your unit. Refer to the
    pages indicated for more details.
    Report or List
    USER'S DATA LIST
    ACTIVITY REPORT

    TX (Transmission) REPORT

    RX (Reception) REPORT
    MULTI TX/RX (Transaction)
    REPORT
    DOC. MEMORY LIST
    MEMORY CLEAR REPORT
    1-TOUCH SPD DIAL LIST
    CODED SPEED DIAL LIST
    GROUP DIAL LIST

    11-2

    Reports and Lists

    Description
    Lists the current settings of your unit and the
    registered sender information.
    Shows recent facsimile transactions performed
    by your unit.
    You can enable or disable automatic printing of
    this report after every 20 transactions. You can
    also manually set the unit to print it.
    Prints after transmission of a document.
    You can enable or disable this feature, or set the
    unit to print a report only when an error occurs.
    You can also set the unit to print the first page
    of the document under the transmission report
    to remind you of the contents of the document.
    Prints after reception of a document. You can
    enable or disable this feature, or set the unit to
    print a report only when an error occurs.
    Prints after sequential broadcasting of a
    document.
    Lists the documents currently stored in the unit's
    memory.
    Prints automatically when power is restored to
    the unit after a power cut. Lists the documents
    deleted from memory.
    Lists the numbers and names registered under
    one-touch speed dialling buttons.
    Lists the numbers and names registered under
    coded speed dialling codes.
    Lists groups registered under one-touch speed
    dialling buttons and coded speed dialling codes.

    Details
    p. 3-9
    p. 11-3
    p. 14-5

    p. 11-4
    p. 14-5

    p. 11-5
    p. 14-5
    p. 11-5
    p. 7-17
    p. 13-26

    p. 6-13
    p. 6-13
    p. 6-13

    Chapter 11



  • Page 137

    ACTIVITY REPORT
    Your unit is factory-set to automatically print an ACTIVITY REPORT after every 20
    transactions. If you want to print an ACTIVITY REPORT before it is automatically printed,
    follow this procedure:

    n

    If you prefer the unit not to print an ACTIVITY REPORT after every 20 transactions, disable the
    AUTO PRINT setting. (→ p. 14-5)

    1

    Press Function.

    2

    Press Report.

    ACTIVITY REPORT

    3

    Press Set.

    PRINTING REPORT

    • The unit prints an ACTIVITY REPORT.

    Transactions in an ACTIVITY REPORT are listed chronologically.
    27/12 2001 15:00 FAX 123 4567

    p 001

    CANON

    ST. TIME
    T 27/12
    T 27/12
    T 27/12
    T 27/12
    T 27/12
    T 27/12
    T 27/12
    T 27/12
    27/12
    27/12

    13:43
    13:45
    13:51
    14:05
    14:10
    14:16
    14:27
    14:30
    14:53
    14:57

    27/12 14:59

    CONNECTION TEL
    905 795
    905 795
    03 3758
    2 887
    905 795
    2 887
    20 545
    20 545
    03 3758
    2 887

    1111
    1111
    2111
    0166
    1111
    0166
    8545
    8545
    2111
    0166

    CONNECTION ID
    Canon
    Canon
    Canon
    Canon
    Canon
    Canon
    Canon
    Canon
    Canon
    Canon

    CANADA
    CANADA
    TOKYO
    AUSTRALIA
    CANADA
    AUSTRALIA
    EUROPA
    EUROPA
    TOKYO
    AUSTRALIA

    1 432 2060 CANON OPTICS

    NO.

    MODE

    PGS.

    5001
    5002
    0001
    0001
    5003
    5004
    0002
    0003
    5005
    0004

    AUTO RX
    AUTO RX
    B’CAST
    B’CAST
    AUTO RX
    AUTO RX
    TRANSMIT
    TRANSMIT
    AUTO RX
    TRANSMIT

    ECM
    ECM
    ECM
    ECM
    ECM
    ECM
    COL
    COL
    ECM
    COL

    0005

    TRANSMIT

    COL

    Reports and Lists

    ««««««««««««««««««««
    «««
    ACTIVITY REPORT «««
    ««««««««««««««««««««
    RESULT

    00’33
    00’24
    01’18
    01’18
    00’18
    03’59
    01’20
    04’12
    01’16
    01’25
    3 STOP
    00’01
    0 NG
    0 #018
    1
    1
    3
    3
    1
    4
    1
    1
    1
    3

    OK
    OK
    OK
    OK
    OK
    OK
    OK
    OK
    OK
    NG

    Transaction (TX/RX) Number
    Indicates an entry
    that has appeared
    on a previous
    report.

    Transaction Mode
    Colour Transaction
    Error Correction Mode Transaction
    Error Page
    Error Code (→ p. 13-5)
    Stop Pressed During Transaction
    Transaction Duration

    Chapter 11

    Reports and Lists

    11-3



  • Page 138

    TX (Transmission) REPORT
    Your unit is factory-set to print a TX (transmission) REPORT only when an error occurs during
    sending. To change this setting, → TX REPORT, p. 14-5.
    If you set the unit to print a report, a TX REPORT or an ERROR TX REPORT, similar to the
    ones below, will be printed depending on the setting you select.
    27/12 2001 14:59 FAX 123 4567

    p 001

    CANON
    ««««««««««««««««««««
    «««
    TX REPORT
    «««
    ««««««««««««««««««««

    TRANSMISSION OK
    0003 :COLOUR TX
    1 432 2060

    TX/RX NO
    CONNECTION TEL
    27/12 2001 14:59 FAX 123 4567

    p 001

    CANON
    ««««««««««««««««««««
    «««
    ERROR TX REPORT «««
    ««««««««««««««««««««

    TX FUNCTION WAS NOT COMPLETED
    TX/RX NO
    CONNECTION TEL
    CONNECTION ID
    ST. TIME
    USAGE T
    PGS. SENT
    RESULT

    0004
    20 545 8545
    Canon EUROPA
    27/12 14:59
    00’18
    1
    NG


    THE SLEREXE COMPANY LIMITED
    SAPORS LANE•BOOLE•DORSET•BH25 8ER
    TELEPHONE BOOLE (945 13) 51617 – FAX 123456
    Our Ref. 350/PJC/EAC

    27 December, 2001

    Dr. P. N. Cundall,
    Mining Surveys Ltd.,
    Holroyd Road,
    Reading,
    Berks.

    “:Colour TX” (“:COLOR TX”) Indicates
    a Colour Transmission.

    OK: Transmission successful
    NG: Some or no pages sent
    Number of pages sent
    Transmission Duration
    Transmission Time

    11-4

    Reports and Lists

    If you enable the print with image setting
    (→ p. 14-5), the first page of the fax will
    print on the report to remind you of the
    contents of the fax (Black & White faxes
    only).

    Chapter 11



  • Page 139

    MULTI TX/RX (Transaction) REPORT
    If the transmission was a sequential broadcast, a MULTI TX/RX (transaction) REPORT, similar
    to the one below, will be printed.
    27/12 2001 17:23 FAX 123 4567

    p 001

    CANON
    ««««««««««««««««««««
    ««« MULTI TX/RX REPORT «««
    ««««««««««««««««««««

    TX/RX NO
    PGS.
    TX/RX INCOMPLETE
    TRANSACTION OK

    0054
    1
    –––––
    [ 01]905 795 1111
    [T 01]03 3758 2111
    [T 02]1 49 39 25 25
    –––––

    ERROR INFORMATION

    Canon CANADA
    Canon TOKYO
    Canon FRANCE

    Your unit is factory-set not to print an RX (reception) REPORT even if an error occurs during
    reception. To change this setting, → RX REPORT, p. 14-5.
    If you set the unit to print a report, an RX REPORT, similar to the one below, will be printed.
    27/12 2001 14:59 FAX 123 4567

    p 001

    CANON
    ««««««««««««««««««««
    «««
    RX REPORT
    «««
    ««««««««««««««««««««

    RECEPTION OK
    TX/RX NO
    CONNECTION TEL
    CONNECTION ID
    ST. TIME
    USAGE T
    PGS.
    RESULT

    OK: Reception successful
    NG: Some or no pages received

    5004 :COLOUR RX
    905 795 1111
    Canon CANADA
    27/12
    14:59
    01’59
    4
    OK

    “:Colour RX” (“:COLOR RX”) Indicates a
    Colour Reception.

    Number of pages received
    Reception Duration
    Reception Time

    Chapter 11

    Reports and Lists

    11-5

    Reports and Lists

    RX (Reception) REPORT



  • Page 140

    11-6

    Reports and Lists

    Chapter 11



  • Page 141

    Chapter 12
    Maintenance

    Maintenance

    Periodic Cleaning ................................................................................................................ 12-2
    Cleaning the Unit’s Exterior ............................................................................................... 12-2
    Cleaning the Unit’s Interior ................................................................................................ 12-3
    Cleaning Inside the Printer Cover ................................................................................. 12-3
    Cleaning the Scanner Components .............................................................................. 12-5
    Cleaning the Rollers ...................................................................................................... 12-6
    BJ Cartridge ......................................................................................................................... 12-7
    BJ Cartridges and BJ Tanks .............................................................................................. 12-7
    When to Replace a BJ Cartridge or BJ Tank .................................................................... 12-8
    Testing and Cleaning the BJ Cartridge Print Head ......................................................... 12-10
    Printing the Nozzle Check Pattern .............................................................................. 12-10
    Cleaning the BJ Cartridge Print Head ......................................................................... 12-11
    Replacing the BJ Cartridge ............................................................................................. 12-12
    Replacing a BJ Tank ........................................................................................................ 12-15

    Chapter 12

    Maintenance

    12-1



  • Page 142

    Periodic Cleaning
    Your unit requires little periodic maintenance. This section describes the necessary cleaning
    procedures for your unit. Please note the following before cleaning:
    • Be sure to disconnect the power cord before cleaning the unit. Since documents in memory
    are erased when the power is disconnected, print any documents stored in memory before
    disconnecting the power cord. (→ pp. 7-18, 8-11, 8-13)
    • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
    components or generate static charges.

    c

    Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner
    to clean the interior of the unit; these can damage its components.

    Cleaning the Unit’s Exterior
    Follow this procedure to clean the unit’s outer casing:

    1

    Disconnect the power cord from the unit.

    2

    Wipe the unit’s exterior with a clean, soft, lint-free cloth moistened with water or diluted
    dishwashing detergent solution.

    3

    When you are finished, reconnect the power cord.

    12-2

    Maintenance

    Chapter 12



  • Page 143

    Cleaning the Unit’s Interior
    Cleaning Inside the Printer Cover
    To prevent ink spots and paper dust from accumulating inside the unit and affecting print
    quality, clean the unit’s print area periodically.
    Follow this procedure to clean inside the unit:

    1

    Disconnect the power cord from the unit.

    2

    Open the document tray (MultiPASS models
    only).

    3

    Lift the document guides to open the printer
    cover.

    Document guides

    • If the printer cover does not open easily, slide the
    document guides outwards and then open the
    printer cover.

    Do not touch the components shown or
    any metal parts since this may adversely
    affect operation of the unit and/or affect
    print quality.

    Maintenance

    c

    Round Shaft

    Ribbon Cable

    Guide Rail

    Chapter 12

    Maintenance

    12-3



  • Page 144

    4

    Use a clean, soft, dry, lint-free cloth to remove
    any ink or paper debris from the unit’s interior
    (shaded area), especially around the platen.
    • Be careful not to touch the BJ cartridge or its
    holder.

    5

    Check the small black rollers. If they are dirty,
    clean them with a soft, dry toothbrush.

    6

    When you are finished, close the printer
    cover.

    7

    Close the document tray (MultiPASS models
    only).

    8

    Reconnect the power cord.

    12-4

    Maintenance

    Chapter 12



  • Page 145

    Cleaning the Scanner Components
    Follow this procedure to periodically check and clean the scanner components:

    1

    Disconnect the power cord from the unit.

    2

    Open the document tray (MultiPASS models
    only).

    3

    Open the operation panel partially by gently
    pulling it towards you.
    • It only opens slightly.

    While holding the operation panel open, clean
    these components:
    ■ Separation guide and separation roller
    Wipe with a clean, soft, dry, lint-free cloth.
    ■ White sheet and scanning glass
    Wipe with a clean, soft, lint-free cloth
    moistened with water, then wipe with a
    clean, soft, dry, lint-free cloth.

    n
    c

    • If the scanner components are dirty, the
    documents you send or copy will also be
    dirty.
    • Be sure to use a soft cloth to avoid
    scratching the components.
    Do not use tissue paper, paper towels, or
    similar materials for cleaning; they can
    stick to the components or generate
    static charges.

    Chapter 12

    Maintenance

    4

    Separation Guide
    Separation Roller
    White Sheet
    Scanning Glass

    Maintenance

    12-5



  • Page 146

    5

    Clean the shaded area of the operation
    panel.
    • Dirt and dust particles that collect on the
    underside of the operation panel affect the quality
    of the documents you copy or send.

    6

    Use a clean, soft, dry, lint-free cloth to wipe
    up paper dust from the areas (shaded)
    surrounding the separation roller.

    Separation Roller

    7

    When you are finished, close the operation
    panel by pressing it down from the centre.
    • Be sure to close the operation panel until it locks
    into place, or the unit will not function properly.

    8

    Close the document tray (MultiPASS models
    only).

    9

    Reconnect the power cord.

    Cleaning the Rollers
    You may need to clean the unit’s rollers after using a package of high resolution paper. This
    process removes paper dust from the unit’s rollers, preventing paper feed problems. For
    details, → p. 5-11.

    12-6

    Maintenance

    Chapter 12



  • Page 147

    BJ Cartridge
    BJ Cartridges and BJ Tanks
    You can purchase the following BJ cartridges and tanks for use with your unit. Contact your
    local authorised Canon dealer.
    For optimum printing results and to avoid printing problems, Canon recommends that you only use
    the Canon BJ cartridges and tanks described in this guide.

    n

    ■ BC-21e Colour BJ Cartridge
    B

    Ca

    rtrInk

    Cl- idge
    Col
    or 21

    Ma
    Ja de
    pa in
    n

    B

    BC

    Ma

    de

    -2

    in

    Ja

    1e

    pa

    n

    Ca

    rtrInk

    BlaCl-2 idge
    ck 1

    Ma
    Ja de
    pa in
    n
    CaColor
    rtri BJ
    dg
    e

    Contains the print head unit and two replaceable BJ tanks, one colour
    (cyan, magenta, yellow) and one black. When you run out of ink, you
    can replace the BJ tanks without having to replace the print head unit.

    ■ BX-20 Black BJ Cartridge

    ■ BC-22e Photo BJ Cartridge
    Contains the print head unit and colour and black inks. Use this BJ
    cartridge for photo-realistic colour printing. When used with Canon
    High Resolution Paper, this BJ cartridge produces images comparable
    to photographs. When you run out ink, replace the entire BJ cartridge.

    ■ BCI-21 Black BJ Tank
    B

    CartriInk
    dge

    C
    Bla l-21
    ck
    Ma
    de
    Japa
    n in

    Chapter 12

    Contains the black ink for the Colour BJ cartridge. When the Black BJ
    tank of the Colour BJ cartridge runs out, replace with this tank.

    Maintenance

    12-7

    Maintenance

    Contains the print head unit and black ink only. Use this BJ cartridge
    for fast, black ink printing. When you run out of ink, replace the entire
    BJ cartridge.



  • Page 148

    ■ BCI-21 Colour BJ Tank
    B

    CartriInk
    dge

    C
    Col l-21
    or
    Ma
    de
    Japa
    n in

    Contains the colour ink for the Colour BJ cartridge. When the Colour
    BJ tank of the Colour BJ cartridge runs out, replace with this tank.

    When to Replace a BJ Cartridge or BJ Tank
    How frequently you need to replace a BJ cartridge or tank depends on how you use your unit.
    If you print many graphics, halftones, or greyscales, you will need to replace them more often
    than if you print mainly text.
    In general, you will need to replace a BJ cartridge in the following situations:
    • If you have been using a BJ cartridge for over a year.
    • If your printed output is not crisp and clear or has gaps in the characters (missing dots).
    • If your colour printouts appear to be missing a colour.
    • If the message CHANGE CARTRIDGE appears in the LCD.
    In general, you will need to replace a BJ tank in the Colour BJ cartridge in the following
    situations:
    • If you have been using a BJ tank for over six months.
    • If your output is blank.
    • If your printouts appear to be missing a colour.
    • If the messages BLACK INK EMPTY and/or COLOUR INK EMPTY (COLOR INK EMPTY)
    appear in the LCD.
    Refer to the flow chart on the next page to check if the BJ cartridge or tank(s) need replacing.

    12-8

    Maintenance

    Chapter 12



  • Page 149

    1

    Print the nozzle check pattern.
    (→ p. 12-10)

    Satisfactory

    2

    There is no problem with the BJ
    cartridge or tanks.
    Try adjusting the print settings.
    (→ Software User’s Guide)

    Unsatisfactory

    2

    Perform print head cleaning.
    (→ p. 12-11)
    • You can clean the print head up
    to five consecutive times if
    necessary.

    3

    Print the nozzle check pattern
    again. (→ p. 12-10)

    Satisfactory

    You should now be able to print
    properly.

    Unsatisfactory

    4

    Replace the BJ cartridge or
    tank(s). (→ pp. 12-12, 12-15)

    Maintenance

    n

    • To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge
    maintenance. (→ p. 2-13)
    • For optimum printing results and to avoid printing problems, Canon recommends that you only
    use the Canon BJ cartridges and tanks described in this guide.
    • For BJ cartridge yields, → p. A-5.

    Chapter 12

    Maintenance

    12-9



  • Page 150

    Testing and Cleaning the BJ Cartridge Print Head
    The print head in the BJ cartridge contains nozzles through which ink is propelled onto the
    paper. To maintain the best possible print quality, these nozzles need to be cleaned from time
    to time. Your unit is equipped with a print head cleaning function that does this.

    Printing the Nozzle Check Pattern
    Before cleaning the print head, you may want to print the nozzle check pattern to test the
    print head of the BJ cartridge installed in the unit. This test shows if each print head nozzle is
    operating properly.
    Refer to the flow chart (→ p. 12-9) for the correct order of testing and cleaning the BJ
    cartridge print head.
    Follow this procedure to print the nozzle check pattern:

    1

    Press Function.

    2

    Press Cleaning.

    3

    Press Set.

    NOZZLE CHECK

    • The unit prints the nozzle check pattern.

    When the Colour BJ cartridge is installed, the pattern includes all four colours; yellow,
    magenta, cyan, and black. In the colour pattern you will notice that lines are missing between
    the colours. This is normal.

    24
    24
    24
    64

    n

    12-10

    24
    24
    24
    Ver. 1.00
    24

    Nozzle Check
    Pattern
    If the pattern is
    broken, missing, or a
    specific colour is not
    printed, clean the BJ
    cartridge print head.
    (→ p. 12-11)

    Print the nozzle check pattern again after cleaning the BJ cartridge print head to check if cleaning
    corrected the problem.

    Maintenance

    Chapter 12



  • Page 151

    Cleaning the BJ Cartridge Print Head
    If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the
    nozzle check pattern to see if the print head nozzles are operating properly (→ p. 12-10). If
    the pattern is broken, missing, or a specific colour is not printed, clean the BJ cartridge print
    head.
    Refer to the flow chart (→ p. 12-9) for the correct order of testing and cleaning the BJ
    cartridge print head.

    n

    • To maintain the best possible print quality, clean the BJ cartridge print head from time to time.
    • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount
    of ink in the BJ cartridge or tanks.
    • If your printing is faint, you can often correct the problem by adjusting the print settings.
    (→ Software User’s Guide)

    Follow this procedure to clean the BJ cartridge print head:

    1

    Press Function.

    2

    Press Cleaning.

    3

    Use d or u to select HEAD CLEANING.

    4

    Press Set.

    NOZZLE CHECK
    HEAD CLEANING

    • The unit cleans the print head.
    • You can clean the print head up to five consecutive times if necessary.
    • After cleaning, print the nozzle check pattern to check if cleaning corrected the problem.
    (→ p. 12-10)
    • If cleaning does not improve print quality, replace the BJ cartridge (→ p. 12-12) or tank(s).
    (→ p. 12-15)

    Chapter 12

    Maintenance

    Maintenance

    n

    12-11



  • Page 152

    Replacing the BJ Cartridge
    This section describes how to replace the BJ cartridge. Before replacing the BJ cartridge, be
    sure to read the section When to Replace a BJ Cartridge or BJ Tank. (→ p. 12-8)

    n

    • The procedure explained here is the same for replacing an old BJ cartridge with a new one, or
    simply exchanging the BJ cartridge for one of the optional BJ cartridges.
    • Do not replace the BJ cartridge while the unit is printing or performing another operation.
    • You only need to replace the Colour BJ cartridge when the print head is damaged or when you
    have printed approximately 2000 pages. If ink runs out in the Colour BJ cartridge, you can
    replace the individual BJ tanks (colour or black) without having to replace the entire BJ cartridge.
    (→ p. 12-15)

    Follow this procedure to replace the BJ cartridge:

    1

    Make sure the unit is plugged in.

    2

    Open the document tray (MultiPASS models
    only).

    3

    Lift the document guides to open the printer
    cover.

    Document guides

    • If the printer cover does not open easily, slide the
    document guides outwards and then open the
    printer cover.

    4

    Press C.

    12-12

    Maintenance

    Chapter 12



  • Page 153

    c

    • Do not try to manually move or stop
    the cartridge holder since this may
    damage the unit.
    • Do not touch the components shown
    or any metal parts since this may
    adversely affect operation of the unit
    and/or affect print quality.
    • The unit has an automatic protection
    feature that helps keep it from
    overheating. If the cartridge holder
    does not move, unplug the unit and let
    it cool for several minutes. Then plug it
    in again and press C to move the
    cartridge holder.

    Round Shaft

    Guide Rail

    Ribbon Cable

    5

    Raise the blue cartridge lock lever on the
    cartridge holder and remove the BJ cartridge.
    • Discard the old BJ cartridge immediately
    according to the local laws and regulations for
    disposal of consumables. You may want to place it
    in a plastic bag to keep any residual ink from
    spilling.
    • Spilled ink can stain any surface; protect yourself
    and your work area.
    • If removing a BJ cartridge to use one of the
    optional BJ cartridges, be sure to store the BJ
    cartridge in the container provided with your unit.
    Otherwise the ink will dry and affect print quality.

    Colo

    r Slot
    Blac

    k Slot

    Ink
    Cartridg

    BCl-2 e
    Color1
    Mad
    e
    Japa in
    n

    Chapter 12

    Mad
    e
    Japa in
    n

    Made

    in Japa
    n
    BC-2
    1e

    Maintenance

    Maintenance

    Colo
    Cart r BJ
    ridge

    Ink
    Cartridg

    BCl-2 e
    Black1

    12-13



  • Page 154

    6

    Remove the new BJ cartridge from its
    package, then remove the orange protective
    cap q and tape w.
    • Discard the cap and tape. Never attempt to
    reattach them to the BJ cartridge print head.
    • Install the BJ cartridge immediately after removing
    the cap and tape.
    • Spilled ink can stain any surface; protect yourself
    and your work area.

    1
    2

    7

    With the label facing outwards, insert the BJ
    cartridge into the cartridge holder. Lower the
    blue cartridge lock lever until it locks into
    position.

    8

    Press C.

    Do not touch these
    precision
    components.

    • The cartridge holder moves to its home position
    on the right side of the unit and begins cleaning
    the BJ cartridge print head. This process takes
    about 55 seconds.

    c

    Do not try to manually move or stop the
    cartridge holder since this may damage
    the unit.

    9

    Close the printer cover.

    10

    Close the document tray (MultiPASS models
    only).

    n

    12-14

    If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in
    the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge
    to remain uncapped and dry out.

    Maintenance

    Chapter 12



  • Page 155

    Replacing a BJ Tank
    This section describes how to replace a BJ tank in an installed Colour BJ cartridge. Before
    replacing a BJ tank, be sure to read the section When to Replace a BJ Cartridge or BJ Tank.
    (→ p. 12-8)

    n

    • Do not leave empty BJ tanks in a Colour BJ cartridge. Remove them immediately when they run
    out of ink, and replace them with new ones. Do not leave a Colour BJ cartridge with either of its
    BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality.
    • Do not replace BJ tanks while the unit is printing or performing another operation.

    Leave the Colour BJ cartridge installed in the unit and follow this procedure to replace a BJ
    tank:

    1

    Make sure the unit is plugged in.

    2

    Open the document tray (MultiPASS models
    only).

    3

    Lift the document guides to open the printer
    cover.

    Document guides

    • If the printer cover does not open easily, slide the
    document guides outwards and then open the
    printer cover.

    Press C.

    Chapter 12

    Maintenance

    4

    Maintenance

    12-15



  • Page 156

    c

    • Do not try to manually move or stop
    the cartridge holder since this may
    damage the unit.
    • Do not touch the components shown
    or any metal parts since this may
    adversely affect operation of the unit
    and/or affect print quality.
    • The unit has an automatic protection
    feature that helps keep it from
    overheating. If the cartridge holder
    does not move, unplug the unit and let
    it cool for several minutes. Then plug it
    in again and press C to move the
    cartridge holder.

    Round Shaft

    Guide Rail

    Ribbon Cable

    n

    The Colour BJ tank is on the left, and the
    Black BJ tank is on the right.
    Color Slot

    Black Slot

    Ink
    Cartridge

    Ink
    Cartridge

    BCl-21
    Color

    BCl-21
    Black

    Made in
    Japan

    Made in
    Japan

    Made in Japan

    Color BJ
    Cartridge

    BCI-21 Colour BJ
    Tank

    5

    BC-21e

    BCI-21 Black BJ
    Tank

    Pull the tab on the BJ tank forward to release
    it, then remove the BJ tank from its slot.
    • Do not remove the BJ cartridge from the unit.
    • Do not remove both BJ tanks together. Remove
    and replace each one individually to ensure that
    they are inserted in the correct slot. Inserting them
    in the wrong slot will cause colours to print
    incorrectly.
    • If a partially used BJ tank must be removed for
    some reason, keep the BJ tank installed in
    another Colour BJ cartridge. Otherwise the ink will
    dry and adversely affect print quality.
    • Discard the old BJ tank immediately according to
    the local laws and regulations for disposal of
    consumables. You may want to place it in a plastic
    bag to keep any residual ink from spilling.
    • Spilled ink can stain any surface; protect yourself
    and your work area.

    12-16

    Maintenance

    C

    BartInk
    BCl-rid
    la 2ge
    M c1
    a
    Jd k
    ae
    p
    a in
    n

    Chapter 12



  • Page 157

    6

    Remove the new BJ tank from its package,
    then remove the orange protective cap.
    • Discard the cap. Never attempt to reattach it to the
    BJ tank.
    • Spilled ink can stain any surface; protect yourself
    and your work area.

    c

    Do not touch the ink port on the BJ tank.

    Do not touch

    7

    Insert the BJ tank into the empty slot in the
    Colour BJ cartridge, then press firmly on its
    tab until it clicks into position.
    C

    In

    Bart k
    Cri
    C l-dg
    o 2e
    M lo 1
    ad
    Ja r
    e
    pa

    in
    n

    C

    C

    BartInk
    ri
    BCl-d
    la 2ge
    M c1
    a
    Jad k

    BartInk
    BCl-rid
    la 2ge
    M c1
    a
    Jad k

    e
    p
    a in
    n

    8

    Maintenance

    e
    p
    a in
    n

    Press C.
    • The cartridge holder moves to its home position
    on the right side of the unit and begins cleaning
    the BJ cartridge print head. This process takes
    about 55 seconds.

    c

    Do not try to manually move or stop the
    cartridge holder since this may damage
    the unit.

    Chapter 12

    Maintenance

    12-17



  • Page 158

    9

    Close the printer cover.

    10

    Close the document tray (MultiPASS models
    only).

    n

    12-18

    If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in
    the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge
    to remain uncapped and dry out.

    Maintenance

    Chapter 12



  • Page 159

    Chapter 13
    Troubleshooting

    Troubleshooting

    If You Cannot Solve the Problem ....................................................................................... 13-2
    Clearing Jams ...................................................................................................................... 13-3
    Jams in the ADF ................................................................................................................ 13-3
    Jams in the Multi-Purpose Tray ......................................................................................... 13-4
    LCD Messages ..................................................................................................................... 13-5
    Paper Feeding Problems .................................................................................................. 13-13
    Faxing Problems ................................................................................................................ 13-14
    Sending Problems ........................................................................................................... 13-14
    Receiving Problems ......................................................................................................... 13-16
    Copying Problems ............................................................................................................. 13-19
    Telephone Problems .......................................................................................................... 13-20
    Print Quality Problems ...................................................................................................... 13-20
    Printing Problems .............................................................................................................. 13-22
    General Problems .............................................................................................................. 13-24
    If a Power Cut Occurs ....................................................................................................... 13-26

    Chapter 13

    Troubleshooting

    13-1



  • Page 160

    If You Cannot Solve the Problem
    If you have a problem with your unit and you cannot solve it by referring to the information in
    this chapter, contact your local authorised Canon dealer or the Canon help line.
    Canon’s support personnel are trained in the technical support of Canon’s products and
    should be able to help you with your problem.

    n
    c

    Attempting to repair the unit yourself may void the limited warranty.

    If the unit makes strange noises, emits smoke or strange smells, unplug it immediately and
    contact your local authorised Canon dealer or the Canon help line. Do not attempt to
    disassemble or repair the unit yourself.

    If you need to contact Canon directly, make sure you have the following information:
    • Product name
    MultiPASS C75, MultiPASS C80, MultiPASS C70, FAX-B215C, FAX-B230C, or FAX-B210C
    • Serial number
    The serial number is on the label located at the back of the unit.
    • Software version number
    → Software User’s Guide
    • Place of purchase
    • Nature of problem
    • Steps you have taken to solve the problem and the results

    13-2

    Troubleshooting

    Chapter 13



  • Page 161

    Clearing Jams
    Jams in the ADF
    When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT.
    Follow this procedure to clear the document jam:

    n

    You do not need to unplug the unit when clearing document jams.

    1

    Press Stop.

    2

    Open the operation panel partially by gently
    pulling it towards you.
    • It only opens slightly.
    • Do not try to pull the document out without
    opening the operation panel since you may tear or
    smudge the document.

    3

    While holding the operation panel open,
    remove the document.
    • Pull it gently in either direction.
    • If a multipage document is loaded, remove the
    entire document from the ADF.

    n

    When you are finished, close the operation
    panel by pressing it down from the centre.

    Troubleshooting

    4

    If the paper does not pull out easily, do not
    force it. Contact your local authorised Canon
    dealer or the Canon help line.

    • Be sure to close the operation panel until it locks
    into place, or the unit will not function properly.

    5

    Press Resume and start the operation again.

    Chapter 13

    Troubleshooting

    13-3



  • Page 162

    Jams in the Multi-Purpose Tray
    If print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM.
    Follow this procedure to clear the jam:

    n

    You do not need to unplug the unit when clearing paper jams.

    1

    Close the document tray if necessary
    (MultiPASS models only).

    2

    Gently pull any jammed paper out of the unit
    as shown.
    • You can hold the document tray up for easy
    access to the jammed paper (FAX models only).

    3

    Remove the paper stack from the multipurpose tray and reload it. (→ p. 2-17)
    • Make sure the stack does not exceed the paper
    limit mark (P).

    4

    Press Resume to start the operation again.
    • If you are printing from a Windows® application,
    follow the instructions displayed by the software on
    your PC.

    n

    13-4

    If the paper jam occurred while a fax was being received into the unit’s memory, that fax will print
    automatically when the jam is cleared and you press Resume.

    Troubleshooting

    Chapter 13



  • Page 163

    LCD Messages
    The following messages are displayed in the LCD when the unit is performing a function or
    encounters an error. The error code appears in the ACTIVITY REPORT. (→ p. 11-3)
    Error Code Cause

    The unit is waiting to
    redial the other party's
    number because the line
    was busy or the other
    party did not answer
    when you tried to send
    the document.

    BLACK INK EMPTY



    BUSY/NO SIGNAL

    #005/018

    Chapter 13

    Action
    Wait for the unit to
    automatically redial the
    number. If you want to cancel
    automatic redialling, wait until
    the unit starts dialling the
    number, press Stop then T.
    (→ p. 7-12)

    The Black BJ tank in the
    Colour BJ cartridge is
    empty or its ink may have
    dried out.

    Clean the BJ cartridge print
    head (→ p. 12-11). If the
    message remains in the LCD,
    replace the Black BJ tank
    (→ p. 12-15). The unit will
    then print automatically any
    faxes received in memory.

    The telephone number
    you dialled is busy.

    Try sending the document at
    a later time.

    The fax number dialled
    was incorrect.

    Check the fax number and
    dial again.

    The other party's fax
    machine is not working.

    Contact the other party and
    have them check their fax
    machine.

    The other party is not
    using a G3 machine.

    Contact the other party and
    ask them to send or receive
    the document using a G3
    machine.

    The touch tone/rotary
    pulse setting on your unit
    is incorrect.

    Set your unit to the setting
    that matches your telephone
    line. (→ p. 3-10)

    Troubleshooting

    13-5

    Troubleshooting

    Message
    AUTO REDIAL



  • Page 164

    Message
    BUSY/NO SIGNAL
    (Continued)

    Error Code Cause
    The receiving fax
    machine did not answer
    within 55 seconds (after
    all automatic redialling
    attempts).

    Action
    Contact the other party and
    have them check their fax
    machine. You can try to send
    the document using manual
    sending via the handset
    (→ p. 7-8). For an overseas
    call, add pauses to the
    registered number. (→ p. 9-2)

    CARTRIDGE JAMMED



    The cartridge holder
    cannot move. This is
    normally due to a paper
    jam.

    Clear the paper jam or
    whatever is obstructing the
    cartridge holder and then
    press Resume. Do not
    attempt to move the cartridge
    holder manually.

    CHANGE CARTRIDGE



    You pressed C and the
    cartridge holder is
    moving to the centre of
    the unit.

    Wait until the cartridge holder
    stops, then replace the BJ
    cartridge or tanks
    (→ pp. 12-12, 12-15). When
    you are finished, press C and
    close the printer cover. Wait
    for the unit to return to
    standby mode.

    The BJ cartridge is
    empty or its ink may
    have dried out.

    Clean the BJ cartridge print
    head (→ p. 12-11). If the
    message remains in the LCD,
    replace the BJ cartridge
    (→ p. 12-12). The unit will
    then print automatically any
    faxes received in memory.

    The document is
    jammed in the ADF.

    Remove the document you
    are trying to send or copy
    (→ p. 13-3) and start again.

    CHECK DOCUMENT

    13-6

    Troubleshooting

    #001

    Chapter 13



  • Page 165

    Message
    CHECK DOCUMENT
    (Continued)

    Error Code Cause
    The document feed lever
    is set to m (manual
    document feed) for a
    multipage document.

    Action
    Set the document feed lever
    to a (automatic document
    feed). (→ p. 4-2)

    CHECK PAPER SIZE



    The size of the paper in
    the multi-purpose tray
    and that specified in the
    PAPER SIZE setting are
    different.

    Load the correct paper size or
    change the PAPER SIZE
    setting. (→ p. 14-8)

    CHECK PRINTER



    There may be an
    obstruction that is not
    allowing the cartridge
    holder mechanism to
    move.

    Check for any obstruction
    (paper clip, small object, etc.)
    and also that the orange
    protective cap and tape are
    removed from the BJ
    cartridge. Check also for a
    paper jam and clear the jam if
    necessary (→ p. 13-4). Then
    press Resume and start
    again.

    The BJ cartridge may be
    defective.

    Press Resume. Reinstall the
    BJ cartridge (→ p. 2-13) and
    start again.

    CLEAR PAPER JAM

    Chapter 13

    ##343

    The waste ink tank
    (which holds the ink
    used for print head
    cleaning) may be full.

    Contact your local authorised
    Canon dealer or the Canon
    help line to have the waste ink
    tank replaced immediately.



    There is a paper jam.

    Clear the paper jam
    (→ p. 13-4) and reload paper
    in the multi-purpose tray.
    Press Resume.

    Troubleshooting

    13-7

    Troubleshooting

    In either case, if the error
    does not clear, try unplugging
    the unit. Wait several minutes,
    then plug it back in. Also, try
    replacing the BJ cartridge
    with a new one. (→ p. 12-12)



  • Page 166

    Message
    COLOUR INK EMPTY
    (COLOR INK EMPTY)

    Error Code Cause

    The Colour BJ tank in
    the Colour BJ cartridge
    is empty or its ink may
    have dried out.

    CONVERT CLR>B&W?

    Action
    Clean the BJ cartridge print
    head (→ p. 12-11). If the
    message remains in the LCD,
    replace the Colour BJ tank
    (→ p. 12-15). The unit will
    then print automatically any
    faxes received in memory.



    The unit is confirming
    that it is all right to
    convert a colour
    document to black &
    white and print it with
    the Black BJ cartridge.

    Press T to convert the colour
    document to black & white
    and print, or press # to
    cancel.

    #003

    The document is longer
    than 1 metre.

    Use a copier to make a
    reduced copy of the document
    and then send the copy.

    ECM RX



    The unit is receiving a
    fax using Error
    Correction Mode (ECM).

    ECM receptions may take
    longer than normal receptions.
    Turn off ECM if you need to
    receive quickly, or if you know
    your local lines are in good
    condition. (→ ECM RX,
    p. 14-7)

    ECM TX



    The unit is sending a fax
    using Error Correction
    Mode (ECM).

    ECM transmissions may take
    longer than normal
    transmissions. Turn off ECM if
    you need to transmit quickly,
    or if you know your local lines
    are in good condition. (→ ECM
    TX, p. 14-7)

    INSTALL BC-21e



    You tried to make a
    colour copy with the
    installed Black BJ
    cartridge.

    Replace the BJ cartridge with
    the Colour BJ cartridge.
    (→ p. 12-12)

    DOC. TOO LONG

    13-8

    Troubleshooting

    Chapter 13



  • Page 167

    Message
    INSTALL BC-21e
    (Continued)

    Error Code Cause
    You tried to print a
    received colour fax with
    the installed Black BJ
    cartridge.

    Action
    Replace the BJ cartridge
    with the Colour BJ cartridge
    (→ p. 12-12). If you do not
    have this BJ cartridge
    available, you can print the
    document with another BJ
    cartridge. (→ p. 7-18)

    You tried to print a
    received colour fax with
    the installed Photo BJ
    cartridge (PHOTO INK
    PRINT setting disabled in
    the MultiPASS C75/FAXB215C).

    Replace the BJ cartridge
    with the Colour BJ cartridge
    (→ p. 12-12). If you do not
    have this BJ cartridge
    available, you can print the
    document with another BJ
    cartridge. (→ p. 7-18)
    For the MultiPASS C75/FAXB215C, you can alternatively
    enable the PHOTO INK
    PRINT setting. (→ p. 14-8)



    You tried to make a colour
    copy with the installed
    Black BJ cartridge.

    Replace the BJ cartridge
    with the Colour or Photo BJ
    cartridge. (→ p. 12-12)

    INSTALL BC21e/20



    You tried to make a black
    & white copy, print a
    received black & white
    fax, print a report, or print
    a black & white document
    in memory with the
    installed Photo BJ
    cartridge (PHOTO INK
    PRINT setting disabled in
    the MultiPASS C75/FAXB215C).

    Replace the BJ cartridge
    with the Colour or Black BJ
    cartridge (→ p. 12-12).
    For the MultiPASS C75/FAXB215C, you can alternatively
    enable the PHOTO INK
    PRINT setting. (→ p. 14-8)

    Troubleshooting

    INSTALL BC21/22e

    Chapter 13

    Troubleshooting

    13-9



  • Page 168

    Message
    LOAD PAPER

    MEMORY FULL

    MEMORY USED nn %

    Error Code Cause

    The multi-purpose tray is
    empty.

    #037



    Action
    Load paper in the multipurpose tray (→ p. 2-17).
    Make sure the stack is does
    not exceed the paper limit
    mark (P). Then press
    Resume.

    The unit's memory is full
    because it has received
    too many documents, or a
    very long or detailed
    document.

    Print any documents stored in
    memory (→ pp. 7-18, 8-11,
    8-13). Then start again.

    The unit’s memory is full
    because you tried to send
    or copy too many pages
    at once, or a very long or
    detailed document.

    Divide the document and
    send or copy each part
    separately. To free up space
    in the unit’s memory, print or
    delete any documents in
    memory you no longer need.
    (→ pp. 7-18, 7-20, 8-11, 8-13)

    Shows the percentage of
    memory currently in use.

    If you need more space, wait
    for the unit to send any faxes.
    Also, print or delete any
    documents in memory you no
    longer need. (→ pp. 7-18,
    7-20, 8-11, 8-13)

    NO RX PAPER

    #012

    The other party’s fax
    machine is out of paper
    or its memory is full.

    Contact the other party and
    have them load paper in their
    fax machine or free up space
    in their fax machine’s
    memory.

    NO TEL #

    #022

    The one-touch speed
    dialling button or coded
    speed dialling code you
    entered has not been
    registered.

    Register the one-touch speed
    dialling button or coded speed
    dialling code. (→ pp. 6-3, 6-6)

    13-10

    Troubleshooting

    Chapter 13



  • Page 169

    Error Code Cause
    #025
    In manual sending, you
    entered a speed dialling
    number that is assigned
    to a group.

    Action
    Use regular dialling, or enter a
    one-touch speed dialling
    button or coded speed dialling
    code that only has one
    fax/telephone number
    registered.

    PHOTO INK IN USE



    The Photo BJ cartridge is
    installed in the unit.

    Change to a different BJ
    cartridge type if necessary
    (→ p. 12-12)

    PRINT W/ BC-22e?



    The unit is confirming
    that it is all right to print a
    colour document in
    memory with the installed
    Photo BJ cartridge
    (PHOTO INK PRINT
    setting disabled in the
    MultiPASS C75/FAXB215C).

    Press T to print the colour
    document with the Photo BJ
    cartridge, or press # to cancel
    printing.
    For the MultiPASS C75/ FAXB215C, you can alternatively
    enable the PHOTO INK
    PRINT setting. (→ p. 14-8)

    REC’D IN MEMORY



    The unit received the fax
    in memory because
    paper or ink ran out, a
    paper jam occurred, or
    the incorrect BJ cartridge
    was installed.

    Load paper in the multipurpose tray (→ p. 2-17),
    replace the BJ cartridge or
    tank(s) (→ pp. 12-12, 12-15),
    clear the paper jam
    (→ p. 13-4), or install the
    correct BJ cartridge.
    (→ p. 12-12)

    RECEIVED IN FILE
    (MultiPASS models
    only)



    Your PC was off and a
    document was received
    in the unit's memory.

    Upload the document to your
    PC, or print the document.
    (→ p. 8-11)

    The MultiPASS Status
    Monitor is not running.

    On the Windows® desktop,
    click Start and point to
    Programs. On the Programs
    menu, point to MultiPASS
    Suite, then click MultiPASS
    Status Monitor.

    Chapter 13

    Troubleshooting

    13-11

    Troubleshooting

    Message
    NOT AVAILABLE



  • Page 170

    Message
    TRY AGAIN IN B&W
    (TRY AGAIN IN B/W)

    Error Code Cause
    #085
    You tried sending a
    colour document to a
    machine that does not
    support colour faxing.

    Action
    Try sending again in black &
    white (→ p. 7-3).
    For the MultiPASS C75/ FAXB215C, you can enable the
    COLOUR DIRECT TX setting
    that converts colour faxes to
    black & white if the other
    party's fax machine does not
    support colour faxing, thus
    enabling you to send colour
    documents to any fax
    machine without an error
    occurring. (→ p. 14-6)

    TX/RX CANCELLED



    You pressed Stop to
    cancel the transmission.

    If required, try sending again.

    TX/RX NO. nnnn



    When the unit sends or
    receives a fax, it assigns
    it a unique identification
    number (nnnn).

    Write the number down if you
    will need it later.

    TX/RX NO. nnnn
    SCANNING P.nnn
    MEMORY FULL



    The unit is sending a
    document and its
    memory is full.

    The unit continues to send
    the document as memory
    becomes available.



    During printing, the BJ
    cartridge print head may
    have become too hot.

    Allow the unit to cool down.
    The unit will resume printing
    when it has cooled down.

    (Three messages toggle.)

    WAIT COOLING

    13-12

    Troubleshooting

    Chapter 13



  • Page 171

    Paper Feeding Problems
    ■ Paper does not load.
    The multi-purpose tray may contain too many sheets.
    • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark
    (P). (→ p. 2-17)
    Paper may not be loaded correctly.
    • Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
    guide is adjusted correctly. (→ p. 2-17)

    ■ Paper is loaded skewed. (Printing is skewed.)
    Paper may not be loaded correctly.
    • Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
    guide is adjusted correctly. (→ p. 2-17)
    • Make sure the right edge of the paper stack is aligned with the right side of the multipurpose tray and the paper guide is aligned with the left edge of the stack. (→ p. 2-19)
    • Make sure the paper exit path is clear.

    ■ Multiple sheets load into the unit at the same time.
    Paper may not be loaded correctly.
    • Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
    guide is adjusted correctly. (→ p. 2-17)
    Sheets of paper may be sticking together.
    • Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the
    sheets of paper from sticking together. (→ p. 2-19)

    • Do not exceed the maximum loading capacity of the multi-purpose tray. (→ p. 5-2)
    • Do not force the paper stack into the multi-purpose tray.
    Different types of paper may be loaded in the multi-purpose tray.
    • Load only one type of paper.
    • Make sure you load paper that meets the paper requirements for the unit. (→ Chapter 5)

    Chapter 13

    Troubleshooting

    13-13

    Troubleshooting

    The multi-purpose tray may contain too many sheets.
    • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark
    (P). (→ p. 2-17)



  • Page 172

    ■ Transparencies or back print film do not feed correctly.
    The transparencies or back print film may not be loaded correctly.
    • Make sure they are loaded properly (→ p. 2-17). Do not load more than 50 transparencies or
    10 back print film sheets in the multi-purpose tray.

    ■ Repeated paper jams occur.
    The paper you are using may be causing the jams.
    • Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the
    sheets of paper from sticking together. (→ p. 2-19)
    • Check that the paper you are using and your printing environment are within the
    specifications of the unit. (→ Chapter 5)

    ■ Envelopes do not load.
    Envelopes may not be loaded correctly.
    • Make sure the envelopes are loaded properly (→ p. 5-8). Do not load more than 10
    envelopes in the multi-purpose tray.
    The envelopes you are using may not meet the requirements for the unit.
    • Envelopes must be European DL or U.S. Commercial No. 10 envelopes. (→ pp. 5-2, 5-4)

    n

    For additional troubleshooting, → Software User’s Guide.

    Faxing Problems
    Sending Problems
    ■ You cannot send a fax.
    The unit may have overheated.
    • Unplug the unit and let it cool for several minutes. Then plug it back in and try sending
    again.
    The unit may not be set for the type of telephone line in use (pulse/tone).
    • Make sure the unit is set for the correct telephone line type. (→ p. 3-10)
    The document may not have been loaded correctly into the ADF.
    • Remove the document, stack it if necessary, and load it into the ADF correctly. (→ p. 4-4)
    • Check that the document feed lever is set for the type of document you are sending.
    (→ p. 4-2)
    • Make sure the operation panel is closed.

    13-14

    Troubleshooting

    Chapter 13



  • Page 173

    The one-touch speed dialling button or coded speed dialling code you entered may not
    be registered for the feature you want to use.
    • Check the one-touch speed dialling button or coded speed dialling code and make sure it is
    registered correctly. (→ Chapter 6)
    You dialled or have been provided with an incorrect number.
    • Dial the number again, or check that you have the correct number.
    The other party’s fax machine may be out of paper.
    • Call the other party and ask them to make sure paper is loaded in their fax machine.
    You may have sent a document in colour to a fax machine that does not support colour
    faxing.
    • If you attempt to send a colour document to a fax machine that does not support colour
    faxing, the document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY
    AGAIN IN B/W). Try sending again in black & white. For the MultiPASS C75/FAX-B215C,
    you can enable the COLOUR DIRECT TX setting (→ p. 14-6) that converts colour faxes to
    black & white if the other party’s fax machine does not support colour faxing, thus enabling
    you to send colour documents to any fax machine without an error occurring.
    There may be other documents being sent from memory.
    • Allow time for those documents to finish sending.
    An error may have occurred during sending.
    • Print an ACTIVITY REPORT and check for an error. (→ p. 11-3)
    The telephone line may not be working properly.
    • Make sure there is a dial tone when you press Hook or when you lift the handset of any
    external device connected to the unit. If there is no dial tone, contact your local telephone
    company.
    The receiving fax machine may not be a G3 fax machine.
    • Make sure the receiving fax machine is compatible with the unit (which is a G3 fax
    machine).

    The receiving fax machine may not be working properly.
    • Check the unit by making a copy (→ p. 10-2). If the copy is clear, the problem may be in the
    receiving fax machine. If the copy is spotted or dirty, clean the scanner components.
    (→ p. 12-5)
    The document may not have been loaded correctly into the ADF.
    • Remove the document, stack it if necessary, and load it into the ADF correctly. (→ p. 4-4)

    Chapter 13

    Troubleshooting

    13-15

    Troubleshooting

    ■ Faxes sent from the unit are spotted or dirty.



  • Page 174

    ■ Cannot send using Error Correction Mode (ECM).
    The other party’s fax machine may not support ECM.
    • If the other party’s fax machine does not support ECM, then the document is sent in normal
    mode without error checking.
    ECM may be disabled.
    • Make sure ECM is on. (→ ECM TX, p. 14-6)

    ■ Errors occur frequently while sending.
    The telephone lines may be in poor condition, or you may have a bad connection.
    • Lower the transmission speed. (→ TX START SPEED, p. 14-9)

    Receiving Problems
    ■ Cannot receive a fax automatically.
    The unit may not be set to receive automatically.
    • For the unit to receive faxes automatically, the receive mode must be set to FAX ONLY
    MODE, Fax/Tel Mode, or ANS.MACHINE MODE (→ Chapter 8). If you have set
    ANS.MACHINE MODE, confirm that an answering machine is connected to the unit and that
    it is turned on with an outgoing message properly recorded. (→ p. 8-10)
    The unit may have a document stored in memory.
    • Print out any documents stored in memory. (→ pp. 7-18, 8-11, 8-13)
    The MultiPASS Suite may have received the fax (MultiPASS models only).
    • → Software User’s Guide
    An error may have occurred during reception.
    • Check the LCD for an error message. (→ p. 13-5)
    • Print an ACTIVITY REPORT and check for an error. (→ p. 11-3)
    The multi-purpose tray may be empty.
    • Make sure paper is loaded in the multi-purpose tray. (→ p. 2-17)
    The telephone line may not be connected properly.
    • Make sure all line connections are secure. (→ p. 2-6)

    13-16

    Troubleshooting

    Chapter 13



  • Page 175

    ■ The unit does not switch automatically between telephone and fax
    reception.
    The unit may not be set to switch automatically between telephone and fax reception.
    • For the unit to switch automatically, the receive mode must be set to Fax/Tel Mode or
    ANS.MACHINE MODE (→ Chapter 8). If you have set ANS.MACHINE MODE, confirm that an
    answering machine is connected to the unit and that it is turned on with an outgoing
    message properly recorded. (→ p. 8-10)
    An error may have occurred during reception.
    • Check the LCD for an error message. (→ p. 13-5)
    • Print an ACTIVITY REPORT and check for an error. (→ p. 11-3)
    The multi-purpose tray may be empty.
    • Make sure paper is loaded in the multi-purpose tray. (→ p. 2-17)
    The sending fax machine may not send the CNG signal that tells the unit that the
    incoming signal is a fax.
    • Some fax machines cannot send the CNG signal that tells your unit the incoming call is from
    a fax machine. In such cases, you will have to receive the fax manually. (→ p. 8-8)

    ■ Cannot receive a document manually.
    You may have disconnected the call by pressing Start (Start/Scan) or dialling the
    remote receiving ID after hanging up the handset.
    • Always press Start (Start/Scan) or dial the remote receiving ID before hanging up the
    handset. Otherwise you will disconnect the call.

    ■ Print quality is poor.
    You may not be using the correct type of paper.
    • Make sure you load paper that meets the paper requirements for the unit. (→ Chapter 5)

    The sending fax machine may not be functioning properly.
    • The sending fax machine usually determines the fax’s quality. Call the sender and have
    them make sure the top cover and scanning glass of their fax machine are clean.

    Chapter 13

    Troubleshooting

    13-17

    Troubleshooting

    The BJ cartridge print head may need cleaning.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)



  • Page 176

    Error Correction Mode (ECM) may be disabled.
    • Make sure ECM is on. (→ ECM RX, p. 14-7)

    ■ Faxes do not print.
    The BJ cartridge or tanks may not be installed properly.
    • Make sure the BJ cartridge and tanks are installed properly. (→ pp. 2-13, 12-15)
    • Be sure to remove the orange protective tape from the BJ cartridge before you install it.
    (→ p. 2-16)
    The BJ cartridge print head may need cleaning.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)
    The BJ cartridge or tanks may need to be replaced.
    • Determine if the problem is with the BJ cartridge or tanks (→ p. 12-8), and replace if
    necessary. (→ pp. 12-12, 12-15)

    ■ Fax images print blotched or uneven.
    The telephone lines may be in poor condition, or you may have a bad connection.
    • Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if
    the telephone lines are in poor condition, you may have to try again.
    The sending fax machine may not be functioning properly.
    • The sending fax machine usually determines the fax’s quality. Call the sender and have
    them make sure the top cover and scanning glass of their fax machine are clean.

    ■ Cannot receive using Error Correction Mode (ECM).
    The other party’s fax machine may not support ECM.
    • If the other party’s fax machine does not support ECM, then the document is received in
    normal mode without error checking.
    ECM may be disabled.
    • Make sure ECM is on. (→ ECM RX, p. 14-7)

    ■ Errors occur frequently while receiving.
    The telephone lines may be in poor condition, or you may have a bad connection.
    • Lower the reception speed. (→ RX START SPEED, p. 14-9)
    The sending fax machine may not be functioning properly.
    • Call the sender and have them check that their fax machine is functioning properly.

    13-18

    Troubleshooting

    Chapter 13



  • Page 177

    Copying Problems
    ■ The unit will not make a copy.
    The BJ cartridge or tanks may need to be replaced.
    • Determine if the problem is with the BJ cartridge or tanks (→ p. 12-8), and replace if
    necessary. (→ pp. 12-12, 12-15)
    You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
    • The unit cannot make copies in colour while the Black BJ cartridge is installed. Replace the
    BJ cartridge with the Colour BJ cartridge. (→ p. 12-12)
    • You cannot make black & white copies with the Photo BJ cartridge (PHOTO INK PRINT
    setting disabled in the MultiPASS C75/FAX-B215C). Replace the Photo BJ cartridge with the
    Colour or Black BJ cartridge. For the MultiPASS C75/FAX-B215C, you can alternatively
    enable the PHOTO INK PRINT setting. (→ p. 14-8)
    The document may not have been loaded correctly into the ADF.
    • Remove the document, stack it if necessary, and load it into the ADF correctly. (→ p. 4-4)
    • Check that the document feed lever is set for the type of document you are copying.
    (→ p. 4-2)
    • Make sure the operation panel is closed.
    The BJ cartridge or tanks may not be installed properly.
    • Make sure the BJ cartridge and tanks are installed properly. (→ pp. 2-13, 12-15)
    The unit may not be operating properly.
    • Print the nozzle check pattern. (→ p. 12-10)

    ■ MEMORY FULL appears in the LCD when making multiple copies.

    The document you are copying may have too many graphics.
    • If multiple pages are being copied, separate the pages into smaller stacks. If not, make the
    desired number of copies one at a time as needed.

    n

    For additional troubleshooting, → Print Quality Problems, p. 13-20.

    Chapter 13

    Troubleshooting

    13-19

    Troubleshooting

    The unit’s memory is full.
    • Print or delete any documents stored in memory (→ pp. 7-18, 7-20, 8-11, 8-13) to free up
    space in the unit’s memory, then start again.



  • Page 178

    Telephone Problems
    ■ You cannot dial.
    The telephone line may not be connected properly.
    • Make sure all line connections are secure. (→ p. 2-6)
    The power cord may not be plugged in securely.
    • Check that the power cord is plugged securely into the unit and into the wall outlet
    (→ p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
    and turned on.
    The unit may not be set for the type of telephone line in use (pulse/tone).
    • Make sure the unit is set for the correct telephone line type. (→ p. 3-10)

    ■ The optional handset, telephone, or extension phone disconnects while
    you are talking.
    The power cord may not be plugged in securely.
    • Check that the power cord is plugged securely into the unit and into the wall outlet
    (→ p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
    and turned on.

    Print Quality Problems
    ■ The print quality is not what you expect; print is not clear, is splashed, has
    missing dots or white streaks.
    The print media you are using may not be supported by the unit.
    • Make sure you are using the recommended print media. (→ p. 5-2)
    You may be printing on the wrong side of the paper.
    • Some papers have a “right” side for printing. If the print quality is not as clear as you would
    like it to be, try turning the paper over and printing on the other side.
    The nozzles on the BJ cartridge print head may be clogged.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)
    The BJ cartridge or tanks may not be installed properly.
    • Make sure the BJ cartridge and tanks are installed properly. (→ pp. 2-13, 12-15)
    The BJ cartridge or tanks may need to be replaced.
    • Determine if the problem is with the BJ cartridge or tanks (→ p. 12-8), and replace if
    necessary. (→ pp. 12-12, 12-15)
    The BJ cartridge print head may be worn out.
    • Determine if the problem is with the BJ cartridge print head (→ p. 12-8) and replace the BJ
    cartridge if necessary. (→ p. 12-12)

    13-20

    Troubleshooting

    Chapter 13



  • Page 179

    ■ The printout contains blurred or smudged ink.
    The print media you are using may not be supported by the unit.
    • Make sure you are using the recommended print media. (→ p. 5-2)
    You may be printing on the wrong side of the paper.
    • Some papers have a “right” side for printing. If the print quality is not as clear as you would
    like it to be, try turning the paper over and printing on the other side.

    ■ The print side is rubbed and stained.
    The paper thickness lever is not set correctly.
    • When you print images that contain large quantities of ink, the paper may curl and rub. Set
    the paper thickness lever to e (right). (→ p. 5-6)

    ■ The unit prints only in black. (You are printing from an application that
    supports colour printing but your output is black ink only.)
    The BJ cartridge or tanks may not be installed properly.
    • Make sure the BJ cartridge and tanks are installed properly. (→ pp. 2-13, 12-15)
    The BJ cartridge print head may need cleaning.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)

    ■ Colours are missing.
    The BJ cartridge print head may need cleaning.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)

    ■ Colours in a line are uneven or different from previous lines.
    • Experiment with different settings and paper types.

    ■ Hue changes.
    Troubleshooting

    The nozzles on the BJ cartridge print head may be clogged.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)
    The BJ cartridge or tanks may need to be replaced.
    • Determine if the problem is with the BJ cartridge or tanks (→ p. 12-8), and replace if
    necessary. (→ pp. 12-12, 12-15)

    n

    For additional troubleshooting, → Software User’s Guide.

    Chapter 13

    Troubleshooting

    13-21



  • Page 180

    Printing Problems
    ■ The Alarm light comes on and the unit beeps while printing.
    The unit may have a paper jam.
    • Clear the paper jam. (→ p. 13-4)
    • If the unit has no paper jam, unplug the unit and wait five seconds, then plug it in again. If
    the problem is fixed, the Alarm light will turn off, the cartridge holder will move to its home
    position on the right side of the unit, and the LCD will return to standby mode. If the Alarm
    light remains lit, contact your local authorised Canon dealer or the Canon help line.

    ■ Data from the PC is not printed.
    The power cord may not be plugged in securely.
    • Check that the power cord is plugged securely into the unit and into the wall outlet
    (→ p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
    and turned on.
    The printer cable may not be securely connected to the unit and PC.
    • Check the printer cable connection. (→ p. 2-8)
    The printer cable may not be the correct type.
    • Make sure you have the correct printer cable type. (→ p. 2-8)
    The unit may have been plugged in or the PC may have been turned on when you
    connected the printer cable.
    • Unplug the unit and turn off the PC. Plug the unit back in and turn the PC back on again.
    • If you are using a USB cable (MultiPASS C75/FAX-B215C only), make sure you connect it
    during software installation to ensure proper operation. (→ Software User’s Guide)
    The BJ cartridge or tanks may not be installed properly.
    • Make sure the BJ cartridge and tanks are installed properly. (→ pp. 2-13, 12-15)
    • Be sure to remove the orange protective tape from the BJ cartridge before you install it.
    (→ p. 2-16)
    The BJ cartridge print head may need cleaning.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)
    The BJ cartridge or tanks may need to be replaced.
    • Determine if the problem is with the BJ cartridge or tanks (→ p. 12-8), and replace if
    necessary. (→ pp. 12-12, 12-15)

    13-22

    Troubleshooting

    Chapter 13



  • Page 181

    ■ The BJ cartridge moves, but ink does not appear.
    The BJ cartridge or tanks may not be installed properly.
    • Make sure the BJ cartridge and tanks are installed properly. (→ pp. 2-13, 12-15)
    • Be sure to remove the orange protective tape from the BJ cartridge before you install it.
    (→ p. 2-16)
    The nozzles on the BJ cartridge print head may be clogged.
    • Refer to the flow chart (→ p. 12-9) and clean the BJ cartridge print head if necessary.
    (→ p. 12-11)
    The BJ cartridge or tanks may need to be replaced.
    • Determine if the problem is with the BJ cartridge or tanks (→ p. 12-8), and replace if
    necessary. (→ pp. 12-12, 12-15)

    ■ The printed output is not what you expected.
    The printer cable may not be securely connected to the unit and PC.
    • Check the printer cable connection. (→ p. 2-8)
    The printer cable may not be the correct type.
    • Make sure you have the correct printer cable type. (→ p. 2-8)
    The printer cable may be too long.
    • Make sure you have the correct length cable. (→ p. 2-8)

    ■ Printout does not match paper size.
    Paper may not be loaded and aligned correctly in the multi-purpose tray.
    • Make sure the paper is loaded and aligned correctly. (→ p. 2-17)

    n

    If the BJ cartridge print head prints on the platen, clean the ink off the platen by launching
    Notepad and setting the application to print 2 or 3 blank sheets of paper.

    The BJ cartridge print head may have become too hot. If this happens, the unit may be
    slowing its printing speed at the end of each line to protect the BJ cartridge print head.
    • Stop your print operation and wait several minutes to allow the unit to cool. Then start your
    operation again.

    Chapter 13

    Troubleshooting

    13-23

    Troubleshooting

    ■ The unit suspends printing after each line.



  • Page 182

    ■ The printout curls.
    Your page may include a large amount of ink.
    • Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove
    the page carefully without touching any surfaces.
    • The paper you are using may be too thin. Printing dense graphics on light paper stock may
    cause the paper to curl. Try using heavier stock.

    ■ Your PC indicates a device time-out.
    A device time-out occurs when the PC sends data to the unit, but the unit does not
    respond. The unit may be unplugged, not connected to the PC, or have a paper jam.
    • Make sure the unit is plugged in (→ p. 2-9), and that the printer cable is securely connected
    to the unit and PC (→ p. 2-8). Clear any paper jams (→ p. 13-4), and make sure paper is
    loaded properly in the multi-purpose tray. (→ p. 2-17)

    n

    For additional troubleshooting, refer to Print Quality Problems (→ p. 13-20) and the Software
    User’s Guide.

    General Problems
    ■ The unit has no power.
    The power cord may not be plugged in securely.
    • Check that the power cord is plugged securely into the unit and into the wall outlet
    (→ p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
    and turned on.
    The power cord may not be supplying power.
    • Check the power cord by substituting with another, or by using a voltmeter to test it for
    continuity.

    ■ The unit will not print reports.
    The BJ cartridge or the Black BJ tank may need to be replaced.
    • Determine if the problem is with the BJ cartridge or Black BJ tank (→ p. 12-8), and replace
    if necessary. (→ pp. 12-12, 12-15)
    The Photo BJ cartridge is installed in the unit (PHOTO INK PRINT setting disabled in
    the MultiPASS C75/FAX-B215C).
    • You cannot print reports with the Photo BJ cartridge. Replace the Photo BJ cartridge with
    the Colour or Black BJ cartridge. For the MultiPASS C75/FAX-B215C, you can alternatively
    enable the PHOTO INK PRINT setting. (→ p. 14-8)

    13-24

    Troubleshooting

    Chapter 13



  • Page 183

    ■ Nothing appears in the LCD.

    Troubleshooting

    The power cord may not be plugged in securely.
    • Check that the power cord is plugged securely into the unit and into the wall outlet
    (→ p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
    and turned on. If the LCD remains blank, unplug the unit, wait five seconds, then plug it in
    again.

    Chapter 13

    Troubleshooting

    13-25



  • Page 184

    If a Power Cut Occurs
    If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains
    the user data settings and the speed dialling settings. However, any sent or received
    documents stored in memory will be lost.
    During a power cut, functions are limited as follows:
    • You cannot make telephone calls from the optional handset. Also, depending on your
    telephone, you may not be able to make telephone calls.
    • You cannot send, receive, or copy documents.
    • You can only use the unit to receive voice calls if you connected the optional handset, a
    telephone, or an extension phone to your unit.
    When power is restored to the unit, it will automatically print a list of documents that were
    stored in memory at the time of the power cut.
    27/12 2001 17:23 FAX 123 4567

    p 001

    CANON

    ««««««««««««««««««««
    ««« MEMORY CLEAR REPORT «««
    ««««««««««««««««««««
    MEMORY FILES DELETED
    TX/RX NO
    B’CAST

    0024

    TRANSMIT

    n

    13-26

    MODE

    0023

    CONNECTION TEL/ID

    COL

    [ 01] Canon CANADA
    [ 05] Canon OPTICS
    [T 32] Canon UK

    PGS.

    SET TIME

    3 27/12 16:03
    1 27/12 16:08

    If there is no paper in the multi-purpose tray when power is restored, the LCD displays LOAD
    PAPER. If this occurs, press Resume to return to standby mode. (The MEMORY CLEAR REPORT
    will not be printed.)

    Troubleshooting

    Chapter 13



  • Page 185

    Chapter 14
    Summary of Settings

    Summary of
    Settings

    Understanding the Menu System ...................................................................................... 14-2
    Accessing the Menus ........................................................................................................ 14-2
    User Settings Menu ............................................................................................................. 14-4
    Report Settings Menu ......................................................................................................... 14-5
    TX (Transmission) Settings Menu ..................................................................................... 14-6
    RX (Reception) Settings Menu ........................................................................................... 14-7
    Printer Settings Menu ......................................................................................................... 14-8
    System Settings Menu ........................................................................................................ 14-9

    Chapter 14

    Summary of Settings

    14-1



  • Page 186

    Understanding the Menu System
    The menu system allows you to customise the way your unit operates. It consists of six
    menus, each containing settings that control different functions of your unit.

    n

    • For MultiPASS models, if your unit is connected to a PC, we recommend using the MultiPASS
    Suite to adjust settings. (→ p. 3-2)
    • Before adjusting any settings, you may want to print the USER’S DATA LIST to check the current
    settings. (→ p. 3-9)

    Accessing the Menus
    Follow this procedure to access the different menus:

    1

    Press Function.

    2

    Press Data Registration.

    DATA REGSTRATION

    3

    Press Set.

    USER SETTINGS

    4

    Use d or u to select the menu you want.

    Ex:

    RX SETTINGS

    Ex:

    ECM RX

    • You can select from the following:
    – USER SETTINGS (→ p. 14-4)
    – REPORT SETTINGS (→ p. 14-5)
    – TX SETTINGS (→ p. 14-6)
    – RX SETTINGS (→ p. 14-7)
    – PRINTER SETTINGS (→ p. 14-8)
    – SYSTEM SETTINGS (→ p. 14-9)

    5

    Press Set to access the settings under the
    menu you selected.

    14-2

    Summary of Settings

    Chapter 14



  • Page 187

    6

    Refer to the appropriate table (→ following
    pages) and use these guidelines to select and
    register settings:
    ■ Use d or u to scroll through the settings.
    ■ To register a setting or access sub-settings,
    press Set.
    ■ To return to a previous level, press Data
    Registration.
    • For your settings to be registered, be sure to
    press Set after making a selection or entering
    information.
    • If at any stage you wish to return to standby
    mode, press Stop.
    • If you pause for more than 60 seconds while
    accessing a menu, the unit will automatically
    return to standby mode.

    When you are finished, press Stop to return
    to standby mode.

    Ex:

    15:00

    FaxOnly

    Summary of
    Settings

    7

    Chapter 14

    Summary of Settings

    14-3



  • Page 188

    User Settings Menu
    For details on accessing the settings below, → pp. 14-2, 14-3.
    Setting
    DATE & TIME
    UNIT TELEPHONE #
    UNIT NAME
    TX TERMINAL ID
    TTI POSITION

    Description
    Sub-Settings
    Sets the current date. (→ p. 3-7)

    Enters the fax/telephone number you want to

    appear at the top of each fax page you send. (→
    p. 3-7)
    Enters the name or company name you want to

    appear at the top of each fax page you send. (→
    p. 3-7)
    Sets the options for the identification header (TTI). ON
    OFF
    Selects the position of the identification header
    (outside or inside the image area).* (→ p. 3-6)

    OUTSIDE IMAGE
    INSIDE IMAGE

    FAX
    TEL
    Selects the scanning contrast. (→ p. 7-5)
    STANDARD
    DARKER
    LIGHTER
    Enables/disables the off hook alarm that alerts you ON
    that the handset is not seated properly in its
    OFF
    cradle.

    TELEPHONE # MARK Selects the prefix for the identification header
    number. (→ p. 3-6)
    SCAN CONTRAST

    OFFHOOK ALARM

    VOLUME CONTROL

    Sets the volume of the unit sounds.



    CALLING VOLUME

    Selects the ring volume when the unit detects a
    voice call.

    1/2/3

    KEYPAD VOLUME

    Selects the keypad touch beep volume.

    0 (off)/1/2/3

    ALARM VOLUME

    Selects the error alarm volume.

    0 (off)/1/2/3

    LINE MONITOR VOL

    Selects the line monitor volume (sound during
    dialling).
    Selects the volume of incoming calls.

    0 (off)/1/2/3

    RX CALL LEVEL

    HIGH
    STANDARD
    TOUCH TONE
    ROTARY PULSE**
    PSTN
    PBX

    TEL LINE TYPE

    Selects the dialling method the unit uses for your
    telephone line type. (→ p. 3-10)

    R-KEY SETTING

    Enables dialling through a switchboard.
    If you select PBX, you can select additional subsettings. (→ p. 3-11)
    Selects the access and ID codes for an alternative OFF
    long distance service. (→ p. 7-21)
    ON

    M-KEY SETTING***
    (All models except the
    MultiPASS C75/FAXB215C)

    (Default settings are shown in bold type.)
    * Can only be adjusted for black & white transmissions. For colour transmissions, the TTI information is
    positioned inside the image area.
    ** The default setting for Ireland is ROTARY PULSE.
    *** This setting is only available in the UK.

    14-4

    Summary of Settings

    Chapter 14



  • Page 189

    Report Settings Menu
    For details on accessing the settings below, → pp. 14-2, 14-3.
    Setting
    TX REPORT

    PRINT WITH
    IMAGE

    Description
    Enables/disables automatic printing of a
    transmission report. (→ p. 11-4)

    Sub-Settings
    PRINT ERROR ONLY
    OUTPUT YES
    PRINT ERROR ONLY: Prints a report only when a OUTPUT NO
    transmission error occurs.
    OUTPUT YES: Prints a report every time you send
    a document.
    OUTPUT NO: No report is printed.
    If you select PRINT ERROR ONLY or OUTPUT
    YES above, enables/disables printing of the first
    page of the fax under the report (black & white
    faxes only).

    RX REPORT

    Enables/disables automatic printing of a reception
    report. (→ p. 11-5)
    OUTPUT NO: No report is printed.
    PRINT ERROR ONLY: Prints a report only when a
    reception error occurs.
    OUTPUT YES: Prints a report every time you
    receive a document.
    ACTIVITY REPORT Sets the ACTIVITY REPORT option. (→ p. 11-3)
    Enables/disables automatic printing of an
    ACTIVITY REPORT after every 20 transactions.

    OUTPUT NO
    PRINT ERROR ONLY
    OUTPUT YES


    ON
    OFF

    Summary of
    Settings

    AUTO PRINT

    ON
    OFF

    (Default settings are shown in bold type.)

    Chapter 14

    Summary of Settings

    14-5



  • Page 190

    TX (Transmission) Settings Menu
    For details on accessing the settings below, → pp. 14-2, 14-3.
    Setting
    ECM TX

    Description
    Enables/disables Error Correction Mode (ECM)
    during transmission.

    MID PAUSE SET
    AUTO REDIAL

    Sub-Settings
    ON
    OFF
    Selects the length of the pause entered when you 4 SEC *
    press R/Pause.
    (1 to 15)
    Enables/disables automatic redialling if the other
    ON
    party's line is busy on the first attempt. (→ p. 7-11) OFF

    REDIAL TIMES

    Selects the number of redial attempts.

    2 TIMES
    (1 to 10)

    REDIAL INTERVAL
    TIME OUT

    Selects the period of time between redial attempts. 2 MIN.
    (1 to 99)
    Enables/disables automatic scanning of
    ON
    documents after the fax number is entered.
    OFF
    ON: Scanning begins automatically five seconds

    COLOUR DIRECT TX
    (MultiPASS C75/FAXB215C only)

    after entering the fax number (10 seconds if
    sending to multiple destinations).
    OFF: Scanning does not start automatically. (You
    need to press Start (Start/Scan) to begin
    scanning.)
    Enables/disables sending of colour documents to
    fax machines that do not have colour faxing
    capability.
    OFF: Colour documents cannot be sent to fax
    machines that do not support colour faxing.
    ON: Colour documents can be sent to fax
    machines that do not support colour faxing. (The
    document is converted to black & white.)

    OFF
    ON

    (Default settings are shown in bold type.)
    * The default setting for Ireland is 2 SEC.

    14-6

    Summary of Settings

    Chapter 14



  • Page 191

    RX (Reception) Settings Menu
    For details on accessing the settings below, → pp. 14-2, 14-3.
    Setting
    ECM RX

    Description
    Enables/disables Error Correction Mode (ECM)
    during reception.

    RX MODE

    Selects the receive mode. (→ Chapter 8)
    If you select FAX/TEL AUTO SW, you can select
    additional sub-settings. (→ p. 8-6)
    When the unit is set to FAX ONLY MODE or
    FAX/TEL AUTO SW, enables/disables ringing
    when it receives a call.*

    RING COUNT**
    MAN/AUTO SWITCH

    F/T RING TIME**
    REMOTE RX
    REMOTE RX ID**
    MEMORY RX
    COLOUR RX
    (COLOR RX)

    FAX/TEL AUTO SW
    OFF
    ON

    2 TIMES
    (1 to 99)
    When the unit is set to MANUAL MODE,
    OFF
    determines if the unit switches to fax receive mode ON
    after it rings for a specified time.

    Selects the number of incoming rings before the
    unit begins receiving.

    If you select ON above, selects the length of time
    15 SEC
    the unit rings before switching to fax receive mode. (1 to 99)
    Enables/disables remote receiving.
    ON
    OFF
    If you select ON above, selects the remote
    receiving ID.

    25
    (00 to 99)
    Enables/disables memory reception of a document ON
    (e.g. when an error occurs).
    OFF
    Enables/disables colour fax reception. (→ p. 8-12) ON
    OFF

    (Default settings are shown in bold type.)
    * Even if you have set INCOMING RING to ON, ringing will only occur if you have connected the optional
    handset, a telephone, or an extension phone to your unit.
    ** This setting is available in all models, but the setting names only appear in the MultiPASS C75/FAXB215C.

    Chapter 14

    Summary of Settings

    14-7

    Summary of
    Settings

    INCOMING RING

    Sub-Settings
    ON
    OFF
    FAX ONLY MODE



  • Page 192

    Printer Settings Menu
    For details on accessing the settings below, → pp. 14-2, 14-3.
    Setting
    RX REDUCTION
    REDUCE
    DIMENSION
    PAPER SIZE

    ECONOMY PRT

    Description
    Enables/disables reduction of faxes to fit on the
    paper loaded in the multi-purpose tray.
    Selects the direction of the reduction.
    Selects the size of the paper loaded in the multipurpose tray.
    Enables/disables economy printing for black &
    white printing with the Black BJ cartridge.
    Enabling this setting decreases ink consumption
    resulting in a longer Black BJ cartridge life.

    Sub-Settings
    ON
    OFF
    VERTICAL ONLY
    HORIZ & VERTICAL
    A4
    LTR
    LGL
    OFF
    ON

    COLOR COPY MEDIA Selects the paper type for colour copying.
    (→ p. 10-5)
    (All models except
    the MultiPASS C75/
    FAX-B251C)

    PLAIN PAPER

    BOTTOM MARGIN

    Selects the length of the bottom margin for
    colour copying and colour reception. (→ p. 10-6)

    NORMAL

    PHOTO INK PRINT
    (MultiPASS C75/
    FAX-B215C only)

    Enables/disables printing of received faxes,
    documents in memory, reports, and black &
    white copying with the Photo BJ cartridge.

    HIGH RES. PAPER

    SMALLER
    ON
    OFF

    (Default settings are shown in bold type.)

    14-8

    Summary of Settings

    Chapter 14



  • Page 193

    System Settings Menu
    For details on accessing the settings below, → pp. 14-2, 14-3.
    Setting
    UN/LOCK PHONE

    Description
    Enables/disables restriction of the unit. (→ p. 9-6)

    Sub-Settings


    PASSWORD

    Enters a password to restrict access to the LOCK
    PHONE setting below.

    0000 to 9999

    LOCK PHONE

    Enables/disables restriction of the unit to make
    calls and send faxes.
    Selects the date format displayed in the LCD and
    printed on the faxes you send.

    OFF
    ON
    DD/MM/YYYY
    YYYY MM/DD
    MM/DD/YYYY
    ENGLISH
    FRENCH
    SPANISH
    GERMAN
    ITALIAN
    DUTCH
    FINNISH
    PORTUGUESE
    NORWEGIAN
    SWEDISH
    DANISH
    SLOVENE
    CZECH
    HUNGARIAN
    14400bps
    9600bps
    7200bps
    4800bps
    2400bps*
    14400bps
    9600bps
    7200bps
    4800bps
    2400bps*

    DATE SETUP

    Selects the language of the LCD messages.

    TX START SPEED

    Selects the speed at which the unit starts
    transmitting.

    RX START SPEED

    Selects the speed at which the unit starts
    receiving.

    Summary of
    Settings

    DISPLAY LANGUAGE

    (Default settings are shown in bold type.)
    * MultiPASS C80/FAX-B230C: 33600bps/14400bps/9600bps/7200bps/4800bps/2400bps

    Chapter 14

    Summary of Settings

    14-9



  • Page 194

    14-10

    Summary of Settings

    Chapter 14



  • Page 195

    General Specifications ......................................................................................................... A-2
    Facsimile ................................................................................................................................ A-3
    Copier ..................................................................................................................................... A-4
    Telephone .............................................................................................................................. A-4
    Printer .................................................................................................................................... A-4
    BJ Cartridges ........................................................................................................................ A-5
    Scanner (MultiPASS Models Only) ..................................................................................... A-5

    Appendix A

    Specifications

    A-1

    Specifications

    Appendix A
    Specifications



  • Page 196

    General Specifications

    Dimensions
    – MultiPASS models:

    Power Source
    200–240 V/50–60 Hz

    573 mm
    340 mm

    Power Consumption
    – Maximum:
    MultiPASS C75/FAX-B215C:
    Approx. 42.9 W
    MultiPASS C80/C70, FAX-B230C/B210C:
    Approx. 46.2 W
    – Standby:
    MultiPASS C70/FAX-B210C:
    Approx. 6.9 W
    MultiPASS C75/C80, FAX-B215C/B230C:
    Approx. 7.9 W

    453 mm
    367 mm

    Weight
    Approx. 5.1 kg (With components attached)
    277 mm

    Environmental Conditions
    – Temperature: 10°–32.5°C
    – Humidity: 20%–85%
    Liquid Crystal Display (LCD)
    16 × 1

    480 mm

    – FAX models:

    Display Languages
    English/French/Spanish/German/Italian/
    Dutch/Finnish/Portuguese/Norwegian/
    Swedish/Danish/Slovene/Czech/Hungarian

    606 mm
    476 mm

    Applicable Standards
    – Electrical Safety: GS, FIMKO
    – Radiation: CISPR Pub 22 Class B
    – Other: PTT, Energy Star compliant, CE
    Marking

    453 mm
    367 mm

    ADF
    → p. 4-2
    Multi-Purpose Tray Capacity
    → p. 5-2
    Printable Areas
    → p. 5-3

    277 mm

    Scanned Area
    → p. 4-3
    480 mm

    A-2

    Specifications

    Appendix A



  • Page 197

    Fax Scanning Speed
    5.8 seconds/page*

    Applicable Line
    Public Switched Telephone Network (PSTN)

    Fax Resolution
    – Black & White:
    FAX STANDARD: 8 pels/mm × 3.85 lines/
    mm
    FAX FINE: 8 pels/mm × 7.7 lines/mm
    FAX PHOTO: 8 pels/mm × 7.7 lines/mm
    with halftones
    – Colour:
    FAX STANDARD: 200 × 200 dpi
    FAX FINE: 200 × 200 dpi

    Compatibility
    G3
    Data Compressing System
    MH, MR, MMR, JBIG, JPEG
    Modem Type
    Fax modem
    Modem Speed
    – MultiPASS C75/C70, FAX-B215C/B210C:
    14400/9600/7200/4800/2400 bps,
    automatic fallback
    – MultiPASS C80/FAX-B230C:
    33600/14400/9600/7200/4800/2400 bps,
    automatic fallback
    Transmission Speed
    – Black & White:
    MultiPASS C75/C70, FAX-B215C/B210C:
    Approx. 6 seconds/page* at 14.4 Kbps,
    ECM-MMR, transmitting from memory
    MultiPASS C80/FAX-B230C:
    Approx. 3 seconds/page* at 33.6 Kbps,
    ECM-MMR, transmitting from memory
    – Colour:
    MultiPASS C75/C70, FAX-B215C/B210C:
    Approx. 2 minutes/page** at 14.4 Kbps,
    ECM-JPEG, transmitting from memory
    MultiPASS C80/FAX-B230C:
    Approx. 1 minute/page** at 33.6 Kbps,
    ECM-JPEG, transmitting from memory
    Scanning Image Processing
    – UHQ™ (Ultra High Quality) image
    enhancement
    – Halftones: 64 levels of grey
    – Density adjustment: 3 levels
    Transmission/Reception Memory
    – MultiPASS C75/C70, FAX-B215C/B210C:
    Up to approximately 42* pages
    MultiPASS C80/FAX-B230C:
    Up to approximately 426* pages

    * Based on Canon FAX Standard Chart No. 1,
    standard mode.
    ** Based on Canon COLOUR FAX TEST SHEET.

    Appendix A

    Dialling
    – Automatic dialling:
    One-touch speed dialling (12 destinations)
    Coded speed dialling (100 destinations)
    Group dialling (Max. 111 destinations)
    – Regular dialling (with numeric buttons)
    – Automatic redialling
    – Manual redialling
    – Pause button
    – Redial button
    – MultiPASS C80/C70, FAX-B230C/B210C:
    M button**
    – D.T. button***
    Networking
    – Sequential broadcast (Max. 113
    destinations)
    – Automatic reception
    – Automatic Fax/Tel switchover
    – Remote reception by telephone (Default ID:
    25)
    – Non-ring reception
    – ECM deactivation
    – ACTIVITY REPORT (after every 20
    transactions)
    – Non-delivery report
    – TTI (Transmit Terminal Identification)
    Ink Saver
    Economy mode for black & white printing
    with the Black BJ cartridge

    * Based on Canon FAX Standard Chart No. 1,
    standard mode.
    ** This button is only available in the UK.
    *** This button is not available in the UK or Ireland.

    Specifications

    A-3

    Specifications

    Facsimile



  • Page 198

    Copier

    Telephone

    Scanning Resolution
    – B&W TEXT: 360 × 360 dpi
    – B&W PHOTO: 360 × 360 dpi with halftone
    – COLOUR (COLOR) DRAFT: 360 × 180
    dpi, full colour
    – PLAIN PAPER*: 360 × 360 dpi, full colour
    – HIGH. RES. PAPER*: 360 × 360 dpi, full
    colour
    – COLOR FINE**: 360 × 360 dpi, full colour
    – COLOUR (COLOR) SNAPSHOT: 360 ×
    360 dpi, full colour
    – Black & White Direct Copy: 360 × 360 dpi
    – Black & White Memory Copy: 8 pels/mm ×
    7.7 lines/mm

    Connection
    – Optional handset/telephone
    – Extension phone/answering machine (CNG
    detecting signal)/data modem

    Printing Resolution
    360 × 360 dpi

    Recommended Print Media
    → p. 5-4

    Reduction
    70%, 80%, 90%

    Print Speed*
    – BC-21e Colour BJ Cartridge:
    Draft mode: Approx. 2 pages/minute
    Standard mode: Approx. 1.5 pages/minute
    – BX-20 Black BJ Cartridge:
    Draft mode: Approx. 510 cps/10 cpi
    Standard mode: Approx. 360 cps/10 cpi

    Enlargement
    150%, 200% (COLOUR SNAPSHOT mode
    only) (MultiPASS C75/FAX-B215C Only)
    Copy Speed
    – Black & White:
    A4 size: Approx. 3 pages/minute
    – Colour:
    COLOUR (COLOR) DRAFT, A4 size:
    Approx. 3 minutes/page
    PLAIN PAPER*, A4 size:
    Approx. 9 minutes/page
    HIGH RES. PAPER*, A4 size:
    Approx. 9 minutes/page
    COLOR FINE**, A4 size:
    Approx. 9 minutes/page
    COLOUR (COLOR) SNAPSHOT, 102 ×
    152 mm:
    Approx. 3 minutes, 50 seconds/page

    Printer
    Printing Method
    Bubble Jet ink on-demand
    Paper Handling
    Automatic feed
    Print Media Size and Weight
    → p. 5-2

    Maximum Print Width
    203.2 mm
    Resolution
    – Colour: 720 × 360 dpi
    – Black: 720 × 360 dpi (with Smoothing)

    No. of Copies
    – Black & White: Maximum 99 copies
    – Colour: 1 copy

    * MultiPASS C75/FAX-B215C only.
    ** MultiPASS C80/C70, FAX-B230C/B210C only.

    A-4

    Specifications

    * Based on Canon standard pattern.

    Appendix A



  • Page 199

    BC-21e Colour BJ Cartridge
    – Print Head:
    Black: 64 nozzles
    Colour: 24 nozzles each (cyan, magenta,
    yellow)
    – Print Head Life: Approx. 2,000 colour
    pages at 30% coverage
    – BJ Tanks:
    BCI-21 Colour (cyan, magenta, yellow)
    BCI-21 Black
    – Ink Colour: Black, cyan, magenta, yellow
    – Cartridge Yield*: Approx. 80 pages**

    Scanning Speed
    – B&W Text (30–150 dpi): 8.8 seconds/page
    – B&W Text (151–300 dpi): 11.6 seconds/
    page
    – B&W Text (301–600 dpi): 23.2 seconds/
    page
    – Greyscale (30–150 dpi): 8.8 seconds/page
    – Greyscale (151–300 dpi): 11.6 seconds/
    page
    – Greyscale (301–600 dpi): 23.2 seconds/
    page
    – Colour (30–150 dpi): 17.4 seconds/page
    – Colour (151–300 dpi): 34.7 seconds/page
    – Colour (301–600 dpi): 69.5 seconds/page

    BX-20 Black BJ Cartridge
    – Print Head: 128 nozzles
    – Ink Colour: Black
    – Cartridge Yield*: Approx. 1000 pages**
    BC-22e Photo BJ Cartridge
    – Print Head:
    Black: 64 nozzles
    Colour: 24 nozzles each (cyan, magenta,
    yellow)
    – Ink Colour: Black, cyan, magenta, yellow
    – Cartridge Yield*: Approx. 22 pages***

    Scanner (MultiPASS Models
    Only)
    Scanning Method
    Solid-state electronic scanning by contact
    image sensor
    Scanning Image Processing
    – Halftones: 256 levels of grey
    – Colour: 16,777,216 colours
    Resolution
    – Optical: 300 dpi
    – Enhanced: 30–600 dpi (set from within
    application)
    Effective Scanning Width
    214 mm
    Compatibility
    TWAIN

    * 7.5% coverage
    ** Based on Canon FAX Standard Chart No. 1.
    *** Based on Canon Multi Drop Head Standard
    Chart.

    Appendix A

    Specifications

    A-5

    Specifications

    BJ Cartridges



  • Page 200

    A-6

    Specifications

    Appendix A



  • Page 201

    Optional Handset .................................................................................................................. B-2
    Package Contents ............................................................................................................... B-2
    Attaching the Handset to Your Unit ..................................................................................... B-3
    Maintaining Your Handset ................................................................................................... B-4

    Appendix B

    Options

    B-1

    Options

    Appendix B
    Options



  • Page 202

    Optional Handset
    An optional handset is available for connection to your unit. Contact your local authorised
    Canon dealer for more information on purchasing this option.

    n

    Please note that the shape of your handset may differ from the one shown in this section.
    However, both handsets have exactly the same functions and performance.

    Package Contents
    Make sure your handset package includes the following items:
    Cradle Support

    Handset Cradle
    Screws with Plugs (4)
    Handset

    Screws
    (Not used for your unit.)

    Ringer Volume Switch
    Use a pen or other pointed
    object to select the ring
    volume of the handset (HI,
    LO, or OFF).

    If anything is damaged or missing, notify your local authorised Canon dealer immediately.

    n

    B-2

    Ringer Equivalence Number (R.E.N.) (UK only)
    Your British Telecom line has a maximum R.E.N. capacity of 4. Your unit has an R.E.N. value of 1
    (unless otherwise stated), and so does this handset. You can therefore use additional equipment
    with a total R.E.N. value of up to 2. If the R.E.N. value exceeds 4, the ringer volume will be
    reduced and one or more of the connected equipment may not function.

    Options

    Appendix B



  • Page 203

    Attaching the Handset to Your Unit
    Follow this procedure to attach the optional handset to your unit:

    1

    Use two of the screws provided to attach the
    handset cradle to the cradle support.

    Options

    • Push the screws in with your finger or use a crosspoint screwdriver. Make sure the screws are
    inserted all the way in.

    2

    Before attaching the cradle support to your
    unit, remove the BJ cartridge.
    • To remove the cartridge follow steps 1 to 5 on
    pages 12-12 and 12-13.
    • Store the BJ cartridge in the BJ cartridge
    container provided with your unit.

    3

    Disconnect the power cord from your unit.

    4

    Turn the unit on its side and while supporting
    it, use a screwdriver to remove the two covers
    on the bottom of the unit.

    5

    Support the unit and use the remaining two
    screws provided to attach the cradle support
    to the unit.
    • Push the screws in with your finger or use a crosspoint screwdriver. Make sure the screws are
    inserted all the way in.
    • Make sure you support the unit when inserting the
    screws.

    Appendix B

    Options

    B-3



  • Page 204

    6

    Return the unit to its upright position and
    place the handset in its cradle.
    • Make sure the cradle support rests on the table
    top along with the unit.

    7

    Connect the line from the handset to the h
    jack.

    8

    Reconnect the power cord.

    9

    Reinstall the BJ cartridge in the unit.
    (→ p. 2-14)

    Maintaining Your Handset
    To maintain your handset in top working condition, be sure to follow these guidelines:
    • Do not leave your handset exposed to direct sunlight.
    • Do not install your handset in hot or humid conditions.
    • Do not spray aerosol polishes on your handset since they may enter the holes on your
    handset and cause damage.
    • Use a damp cloth to clean your handset.

    B-4

    Options

    Appendix B



  • Page 205

    Index

    A
    Accessing, menus: 14-2, 14-3
    ACTIVITY REPORT
    description: 11-2
    printing: 11-3
    sample: 11-3
    setting: 11-3, 14-5
    Adaptor, B.T.
    connecting: 2-7
    ADF: 2-10
    adding pages in: 4-6
    capacity: 4-2
    jams in: 13-3
    loading documents in: 4-4, 4-5
    Alarm light: 2-11
    ALARM VOLUME setting: 14-4
    Alternative telephone network
    registering: 7-22, 7-23
    sending with: 7-23, 7-24
    using: 7-21 to 7-24
    ANS.MACHINE MODE
    description: 8-2
    setting: 8-10
    using unit in: 8-10
    AnsMode display (See ANS.MACHINE
    MODE)
    Answering machine
    connecting: 2-6, 2-7
    using unit with: 8-10

    Index

    Area
    printable: 5-3, 5-14
    scanned document: 4-3
    Assembling, unit: 2-5
    AUTO PRINT setting: 14-5
    AUTO REDIAL
    message: 13-5
    setting: 7-13, 14-6
    Automatic
    document feed: 4-2
    Document Feeder (See ADF)
    redialling (See Automatic redialling)
    Automatic redialling
    cancelling: 7-12
    description: 7-11
    setting options for: 7-12, 7-13

    Index

    u button: 2-12, 14-2
    d button: 2-12, 14-2
    l button: 2-12, 3-5
    r button: 2-12, 3-4, 3-5
    R (Redial)/Pause button: 2-11, 7-11, 9-2
    1-TOUCH SPD DIAL LIST
    description: 11-2
    printing: 6-13
    sample: 6-14

    B
    B.T. adaptor
    connecting: 2-7
    Back print film: 5-2, 5-5
    Banner paper: 5-2, 5-4
    printing: 5-14 to 5-16
    BJ
    cartridge (See BJ cartridge)
    cartridge container: 2-2, 12-13
    tank (See BJ tank)
    BJ cartridge (See also individual BJ
    cartridge names)
    container: 2-2, 12-13
    guidelines: 2-13, 2-14
    installing: 2-13 to 2-16
    print head (See Print head)
    replacing: 12-12 to 12-14
    types: 12-7
    when to replace: 12-8, 12-9

    I-1



  • Page 206

    BJ tank (See also individual BJ tank names)
    replacing: 12-15 to 12-18
    types: 12-7, 12-8
    when to replace: 12-8, 12-9
    Black
    BJ cartridge: 2-2, 12-7
    BJ tank: 2-2, 12-7
    Black & white copying: 10-2 to 10-4
    Black & white sending
    setting: 7-3
    setting resolution: 7-4
    BLACK INK EMPTY message: 13-5
    BOTTOM MARGIN setting: 10-6, 14-8
    Broadcasting, sequential: 7-14 to 7-16
    Bubble Jet paper: 5-2, 5-5
    BUSY/NO SIGNAL message: 13-5, 13-6
    Buttons: 2-11, 2-12 (See also individual
    button names)
    numeric: 2-11, 3-3
    one-touch speed dialling: 2-11, 2-12, 6-3,
    6-12
    special function: 2-11, 2-12

    C
    Cable
    parallel: 2-8
    USB: 2-8
    CALLING VOLUME setting: 14-4
    Cancelling
    automatic redialling: 7-12
    manual redialling: 7-11
    receiving: 8-14
    sending: 7-10
    Canon specialty print media (See Specialty
    print media)
    Cartridge (See BJ cartridge)
    CARTRIDGE JAMMED message: 13-6
    CHANGE CARTRIDGE message: 13-6
    CHECK DOCUMENT message: 13-6, 13-7
    CHECK PAPER SIZE message: 13-7
    CHECK PRINTER message: 13-7

    I-2

    Cleaning
    button: 2-12, 5-12, 12-10, 12-11
    inside printer cover: 12-3, 12-4
    periodic: 12-2 to 12-6
    print head: 12-11
    rollers: 5-11, 5-12, 12-6
    scanner components: 12-5, 12-6
    sheet: 5-11, 5-12
    unit’s exterior: 12-2
    unit’s interior: 12-3, 12-4
    Clear button: 2-12, 3-5
    CLEAR PAPER JAM message: 13-7
    Coded Dial button: 2-11, 6-8, 6-12
    CODED SPEED DIAL LIST
    description: 11-2
    printing: 6-13
    sample: 6-14
    Coded speed dialling
    description: 6-2, 7-6
    registering numbers for: 6-6, 6-7
    using: 6-8
    COLOR COPY MEDIA setting: 10-5, 14-8
    COLOR INK EMPTY message: 13-8
    COLOR RX setting: 8-12, 14-7
    Color/B&W button: 2-11, 7-3, 7-4, 10-2
    Colour
    BJ cartridge: 2-2, 12-7
    BJ tank: 12-8
    copying (See Colour copying)
    reception (See Colour reception)
    sending (See Colour sending)
    Colour copying: 10-2 to 10-4
    setting length of bottom margin: 10-6
    setting paper type: 10-5
    COLOUR DIRECT TX setting: 14-6
    COLOUR INK EMPTY message: 13-8
    Colour reception
    setting: 8-12
    setting length of bottom margin: 10-6
    COLOUR RX setting: 8-12, 14-7

    Index



  • Page 207

    D
    D.T. button: 2-12, 9-5
    Data modem, connecting: 2-6, 2-7
    Data Registration button: 2-12, 14-2
    Date, entering: 3-7
    DATE & TIME setting: 3-7, 14-4
    DATE SETUP setting: 14-9
    Delayed sending: 7-16
    Deleting document from memory: 7-20
    Dial tone, confirming: 9-5

    Index

    Dialling
    coded speed: 6-2, 6-6 to 6-8, 7-6
    group: 6-2, 6-9 to 6-12, 7-6
    methods: 7-6
    one-touch speed: 6-2, 6-3 to 6-5, 7-6
    overseas number: 9-2, 9-3
    PC: 7-6
    regular: 7-6
    special: 9-2 to 9-5
    speed (See Speed dialling)
    switching temporarily to tone: 9-4
    through switchboard: 3-11, 3-12
    with pauses: 9-2, 9-3
    DISPLAY LANGUAGE setting: 14-9
    DOC. MEMORY LIST
    description: 11-2
    printing: 7-17
    sample: 7-17
    DOC. TOO LONG message: 13-8
    Document
    adding pages in ADF: 4-6
    deleting from memory: 7-20
    feed (See Document feed)
    feed lever: 2-11, 4-2
    guides: 2-10
    in memory: 7-17 to 7-20
    loading: 4-4, 4-5
    printing document in memory: 7-18, 7-19
    printing list of documents in memory: 7-17
    problem: 4-3
    problems with multipage: 4-6
    quantity: 4-2
    requirements: 4-2, 4-3
    scanned area: 4-3
    size: 4-2
    support: 2-2, 2-5, 2-10
    thickness: 4-2
    tray: 2-2, 2-5, 2-10
    type: 4-2
    weight: 4-2
    Document feed
    automatic: 4-2
    manual: 4-2
    Documentation: 2-2
    using: 1-2, 1-3

    I-3

    Index

    Colour sending
    setting: 7-3
    setting resolution: 7-4
    Colour/B&W button: 2-11, 7-3, 7-4, 10-2
    Components, unit: 2-10 to 2-12
    Connecting
    answering machine: 2-6, 2-7
    data modem: 2-6, 2-7
    extension phone: 2-6, 2-7
    external device: 2-6, 2-7
    handset: 2-6, 2-7
    parallel cable: 2-8
    power cord: 2-9
    telephone: 2-6, 2-7
    telephone line: 2-6, 2-7
    unit to PC: 2-8
    USB cable: 2-8
    Connections: 2-6 to 2-9
    Connector, power cord: 2-9
    Container, BJ cartridge: 2-2, 12-13
    Contrast, setting scanning: 7-5
    Conventions, type: 1-2, 1-3
    CONVERT CLR>B&W? message: 13-8
    Copy button: 2-11, 10-2
    Copying: 10-2 to 10-4
    document requirements: 4-2, 4-3
    problems: 13-19
    setting scanning contrast: 7-5
    Cord, power: 2-2, 2-9
    Correcting mistake: 3-5
    Cover, printer: 2-10
    Customer support: 1-3



  • Page 208

    E

    G

    ECM RX
    message: 13-8
    setting: 14-7
    ECM TX
    message: 13-8
    setting: 14-6
    ECONOMY PRT setting: 14-8
    Envelopes: 5-2, 5-4
    loading: 5-8, 5-9
    printable area: 5-3
    ERROR TX REPORT, sample: 11-4
    Extension: 2-2
    output tray: 2-10
    Extension phone, connecting: 2-6, 2-7
    External device, connecting: 2-6, 2-7

    Glossy photo paper: 5-2, 5-4
    GROUP DIAL LIST
    description: 11-2
    printing: 6-13
    sample: 6-14
    Group dialling
    creating groups: 6-9 to 6-11
    description: 6-2, 7-6
    using: 6-12
    Guide
    document: 2-10
    paper: 2-10
    paper output: 2-10, 5-11, 5-15

    F

    Handling, safety instructions: 1-4, 1-5
    Handset
    connecting: 2-6, 2-7
    manual sending via: 7-8, 7-9
    High gloss film: 5-2, 5-5
    High resolution paper: 5-2, 5-4
    cleaning sheet: 5-11, 5-12
    printing: 5-11
    Hook button: 2-11, 7-9, 9-4
    HORIZ & VERTICAL setting: 14-8

    F/T RING TIME setting: 14-7
    Fabric sheet: 5-2, 5-5
    printing: 5-13
    FAX (See Unit)
    FAX ONLY MODE
    description: 8-2
    setting: 8-3, 8-4, 14-7
    FAX Suite Software User’s Guide: 1-2
    FAX/TEL AUTO SW setting: 8-5, 14-7
    Fax/Tel Mode
    description: 8-2
    setting: 8-5
    setting options for: 8-6, 8-7
    FaxOnly display (See FAX ONLY MODE)
    FaxTel display (See Fax/Tel Mode)
    Feed lever, document: 2-11, 4-2
    Feeding, paper problems: 13-13, 13-14
    Film (See individual film names)
    Function
    button: 2-12
    light: 2-12

    I-4

    H

    I
    Image Quality button: 2-11, 7-4, 10-2
    INCOMING RING setting: 14-7
    INSIDE IMAGE setting: 14-4
    INSTALL BC-21e message: 13-8, 13-9
    INSTALL BC21/22e message: 13-9
    INSTALL BC21e/20 message: 13-9
    Installing, BJ cartridge: 2-13 to 2-16

    Index



  • Page 209

    M

    Jack: 2-6, 2-7
    Jams
    clearing: 13-3, 13-4
    in ADF: 13-3
    in multi-purpose tray: 13-4

    M button: 7-22, 7-23, 7-24
    registering speed dialling with: 7-24
    M-KEY SETTING: 7-22, 14-4
    Maintenance, safety instructions: 1-4, 1-5
    MAN/AUTO SWITCH setting: 14-7
    Manual display (See MANUAL MODE)
    Manual document feed: 4-2
    MANUAL MODE
    description: 8-2
    receiving in: 8-8, 8-9
    setting: 8-8
    Manual redialling: 7-11
    cancelling: 7-11
    Manual sending via the handset: 7-8, 7-9
    cancelling: 7-10
    Margin, setting bottom: 10-6
    Memory
    deleting document from: 7-20
    documents in: 7-17 to 7-20
    printing document in: 7-18, 7-19
    printing list of documents in: 7-17
    receiving when problem occurs: 8-13
    Reference button: 2-12, 7-17, 7-18, 7-20,
    8-11
    sending (See Memory sending)
    MEMORY CLEAR REPORT
    description: 11-2
    sample: 13-26
    MEMORY FULL message: 13-10
    MEMORY RX setting: 14-7
    Memory sending: 7-7, 7-8
    cancelling: 7-10
    MEMORY USED nn% message: 13-10
    Menu system, understanding: 14-2, 14-3
    Menus (See also individual menu names)
    accessing: 14-2, 14-3
    Messages, LCD: 13-5 to 13-12 (See also
    individual message names)

    K
    KEYPAD VOLUME setting: 14-4
    Kit
    photo: 5-5
    starter: 5-5

    L
    LCD: 2-11
    messages: 13-5 to 13-12 (See also
    individual message names)
    Letters, entering: 3-3, 3-4
    Lever
    document feed: 2-11, 4-2
    paper thickness: 5-2, 5-6, 5-7
    Light
    Alarm: 2-11
    Function: 2-12
    Limited warranty card: 2-2
    Line, telephone: 2-2, 2-6, 3-10
    LINE MONITOR VOL setting: 14-4
    List (See individual list names)
    LOAD PAPER message: 13-10
    Loading
    documents: 4-4, 4-5
    envelopes: 5-8, 5-9
    paper: 2-17 to 2-19, 5-7
    Location, safety instructions: 1-5, 1-6
    LOCK PHONE setting: 9-6, 9-7, 14-9
    Lowercase letter mode: 3-3, 3-4

    Index

    I-5

    Index

    J



  • Page 210

    MID PAUSE SET setting: 14-6
    Mistake, correcting: 3-5
    MULTI TX/RX (Transaction) REPORT: 11-2,
    11-5
    Multi-purpose tray: 2-10
    capacity: 5-2
    jams in: 13-4
    loading paper in: 2-19
    MultiPASS (See Unit)
    MultiPASS Suite
    receiving faxes to: 8-2, 8-11
    registering information via: 3-2
    Software User’s Guide: 1-2

    N
    NO RX PAPER message: 13-10
    NO TEL # message: 13-10
    NOT AVAILABLE message: 13-11
    Nozzle check pattern
    printing: 12-10
    when to print: 12-9
    Number mode: 3-3, 3-4
    Numbers, entering: 3-3, 3-4, 3-5
    Numeric buttons: 2-11

    O
    OFFHOOK ALARM setting: 14-4
    One-touch speed dialling
    buttons: 2-11, 2-12, 6-3, 6-12
    description: 6-2, 7-6
    registering numbers for: 6-3, 6-4
    using: 6-5
    Operation panel: 2-10, 2-11, 2-12
    registering information via: 3-2
    Optional handset (See Handset)
    Output tray: 2-10
    extension: 2-10
    OUTSIDE IMAGE setting: 14-4
    Overseas number, dialling: 9-2, 9-3

    I-6

    P
    Paper: 5-2, 5-4 (See also individual paper
    names)
    feeding problems: 13-13, 13-14
    guide: 2-10
    guidelines: 2-17, 2-18
    loading: 2-17 to 2-19, 5-7
    output guides: 2-10, 5-11, 5-15
    plain (See Plain paper)
    printable area: 5-3
    rest: 2-10
    thickness lever (See Paper thickness
    lever)
    type, setting: 10-5
    PAPER SIZE setting: 14-8
    Paper thickness lever
    position: 5-2
    setting: 5-6, 5-7
    Parallel cable: 2-8
    PASSWORD setting: 9-6, 9-7, 14-9
    Pauses, dialling with: 9-2, 9-3
    PBX setting: 3-11, 14-4
    PC
    connecting to unit: 2-8
    dialling: 7-6
    when off: 8-11
    Photo BJ cartridge: 12-7
    PHOTO INK IN USE message: 13-11
    PHOTO INK PRINT setting: 14-8
    Photo kit: 5-5
    Plain paper: 5-2, 5-4
    Power
    cord (See Power cord)
    cut: 13-26
    supply, safety instructions: 1-6
    Power cord: 2-2
    connecting: 2-9
    Print head
    cleaning: 12-11
    testing: 12-10

    Index



  • Page 211

    Index

    Q
    Quality
    adjusting: 7-3 to 7-5
    print problems: 13-20, 13-21
    Quantity
    document: 4-2
    print media: 5-2

    R
    R button: 2-12, 3-11
    registering: 3-11, 3-12
    R-KEY SETTING: 3-11, 14-4
    REC’D IN MEMORY message: 13-11
    Receive Mode button: 2-11
    RECEIVED IN FILE message: 13-11
    Receiving (See also individual receive
    modes)
    cancelling: 8-14
    colour: 8-12
    in memory when problem occurs: 8-13
    methods: 8-2
    problems: 13-16 to 13-18
    to MultiPASS Suite: 8-2, 8-11
    when PC off: 8-11
    while performing other tasks: 8-13
    REDIAL INTERVAL setting: 7-13, 14-6
    REDIAL TIMES setting: 7-13, 14-6
    Redialling
    automatic: 7-11 to 7-13
    manual: 7-11
    REDUCE DIMENSION setting: 14-8
    Registering
    alternative telephone network: 7-22, 7-23
    coded speed dialling: 6-6, 6-7
    information in unit: 3-2
    methods: 3-2
    one-touch speed dialling: 6-3, 6-4
    R button: 3-11, 3-12
    sender information: 3-6 to 3-8
    speed dialling with M button: 7-24
    unit name: 3-7, 3-8
    unit number: 3-7, 3-8
    via MultiPASS Suite: 3-2
    via operation panel: 3-2

    I-7

    Index

    Print media (See also individual print media
    names)
    Canon specialty: 5-10 to 5-16
    quantity: 5-2
    requirements: 5-2
    selecting: 5-4, 5-5
    size: 5-2
    specialty: 5-10 to 5-16
    type: 5-2
    weight: 5-2
    Print quality problems: 13-20, 13-21
    PRINT W/ BC-22e? message: 13-11
    PRINT WITH IMAGE setting: 14-5
    Printer
    cover: 2-10
    Settings menu: 14-8
    Printing
    1-TOUCH SPD DIAL LIST: 6-13, 6-14
    ACTIVITY REPORT: 11-3
    area of banner paper: 5-14
    area of envelopes: 5-3
    area of paper: 5-3
    banner paper: 5-14 to 5-16
    CODED SPEED DIAL LIST: 6-13, 6-14
    DOC. MEMORY LIST: 7-17
    document in memory: 7-18, 7-19
    fabric sheet: 5-13
    GROUP DIAL LIST: 6-13, 6-14
    high resolution paper: 5-11
    list of documents in memory: 7-17
    list of information in unit: 3-9
    nozzle check pattern: 12-10
    problems: 13-22 to 13-24
    speed dialling lists: 6-13, 6-14
    USER’S DATA LIST: 3-9
    Problems
    cannot solve: 13-2
    copying: 13-19
    document: 4-3
    general: 13-24, 13-25
    multipage documents: 4-6
    paper feeding: 13-13, 13-14
    print quality: 13-20, 13-21
    printing: 13-22 to 13-24
    receiving: 13-16 to 13-18
    receiving in memory when: 8-13
    sending: 13-14 to 13-16
    telephone: 13-20
    PSTN setting: 3-11, 14-4



  • Page 212

    Regular dialling: 7-6
    REMOTE RX ID setting: 14-7
    REMOTE RX setting: 14-7
    Replacing
    BJ cartridge: 12-12 to 12-14
    BJ tank: 12-15 to 12-18
    Report (See also individual report names)
    button: 2-12, 3-9, 6-13, 11-3
    Settings menu: 14-5
    Resolution
    button: 2-11, 7-4, 10-2
    setting scanning: 7-4
    Rest, paper: 2-10
    Restricting use of unit: 9-6 to 9-8
    Resume button: 2-12, 13-3, 13-4
    RING COUNT setting: 14-7
    Rollers, cleaning: 5-11, 5-12, 12-6
    ROTARY PULSE setting: 3-10, 14-4
    RX (Reception)
    REPORT: 11-2, 11-5
    Settings menu: 14-7
    RX CALL LEVEL setting: 14-4
    RX MODE setting: 8-3, 8-5, 14-7
    RX REDUCTION setting: 14-8
    RX REPORT setting: 14-5
    RX START SPEED setting: 14-9

    S
    Safety instructions
    handling: 1-4, 1-5
    location: 1-5, 1-6
    maintenance: 1-4, 1-5
    power supply: 1-6
    SCAN CONTRAST setting: 7-5, 14-4
    Scanned area, document: 4-3
    Scanner components, cleaning: 12-5, 12-6
    Scanning
    contrast, setting: 7-5
    document requirements: 4-2, 4-3
    resolution, setting: 7-4
    Sender information
    description: 3-6
    printing list to check: 3-9
    registering: 3-6 to 3-8
    sample: 3-6

    I-8

    Sending
    alternative telephone network: 7-23, 7-24
    cancelling: 7-10
    delayed: 7-16
    document requirements: 4-2, 4-3
    manual via the handset: 7-8, 7-9
    memory: 7-7, 7-8
    methods: 7-7 to 7-9
    preparing for: 7-3 to 7-6
    problems: 13-14 to 13-16
    sequential broadcasting: 7-14 to 7-16
    setting for black & white: 7-3
    setting for colour: 7-3
    setting scanning contrast: 7-5
    setting scanning resolution: 7-4
    timer (See Delayed sending)
    to more than one destination: 7-14, 7-15
    using coded speed dialling: 6-8
    using group dialling: 6-12
    using one-touch speed dialling: 6-5
    Sequential broadcasting: 7-14 to 7-16
    Set button: 2-12, 14-2
    Settings, list: 3-9
    Sheet
    cleaning: 5-11, 5-12
    fabric: 5-2, 5-5, 5-13
    Shipping materials, removing: 2-3, 2-4
    Size
    document: 4-2
    print media: 5-2
    Software: 2-2
    FAX Suite User’s Guide: 1-2
    MultiPASS Suite User’s Guide: 1-2
    Space button: 2-12, 3-4, 3-5
    Special
    dialling: 9-2 to 9-5
    function buttons: 2-11, 2-12 (See also
    individual button names)
    Specialty print media: 5-10 to 5-16 (See also
    individual print media names)
    guidelines: 5-10
    Speed dialling
    coded: 6-2, 6-6 to 6-8, 7-6
    description: 6-2
    group dialling: 6-2, 6-9 to 6-12, 7-6
    lists: 6-13, 6-14
    methods: 6-2
    one-touch: 6-2, 6-3 to 6-5, 7-6
    registering M button with: 7-24

    Index



  • Page 213

    T
    TEL LINE TYPE setting: 3-10, 14-4
    Telephone
    connecting: 2-6, 2-7
    line (See Telephone line)
    problems: 13-20
    TELEPHONE # MARK setting: 14-4
    Telephone line: 2-2
    connecting: 2-6, 2-7
    setting type: 3-10
    Testing
    BJ cartridge print head: 12-10
    unit: 2-20
    Thickness
    document: 4-2
    lever, paper: 5-2, 5-6, 5-7
    Time, entering: 3-7
    TIME OUT setting: 14-6
    Timer sending (See Delayed sending)
    Tone dialling, switching to: 9-4
    Tone/+ button: 2-12, 3-8, 9-4
    TOUCH TONE setting: 3-10, 14-4
    Transparencies: 5-2, 5-5
    Tray
    document: 2-2, 2-5, 2-10
    multi-purpose: 2-10, 2-19, 5-2, 13-4
    output: 2-10
    TRY AGAIN IN B&W message: 13-12
    TRY AGAIN IN B/W message: 13-12
    TTI POSITION setting: 14-4
    TX (Transmission)
    REPORT: 11-2, 11-4
    Settings menu: 14-6
    TX REPORT setting: 14-5
    TX START SPEED setting: 14-9
    TX TERMINAL ID setting: 14-4
    TX/RX CANCELLED message: 13-12

    Index

    TX/RX NO. nnnn, SCANNING P.nnn,
    MEMORY FULL message: 13-12
    TX/RX NO. nnnn message: 13-12
    Type conventions, this guide: 1-2, 1-3

    U
    UN/LOCK PHONE setting: 9-6, 9-7, 14-9
    Unit: 2-2
    assembling: 2-5
    cleaning: 12-2 to 12-6
    components: 2-10 to 2-12
    connecting to PC: 2-8
    name, registering: 3-7, 3-8
    number, registering: 3-7, 3-8
    registering information in: 3-2
    restricting use: 9-6 to 9-8
    Suite (See MultiPASS Suite)
    testing: 2-20
    unpacking: 2-2 to 2-4
    User’s Guide (this guide): 1-2
    weight: 1-5
    UNIT NAME setting: 3-8, 14-4
    UNIT TELEPHONE # setting: 3-8, 14-4
    Unpacking unit: 2-2 to 2-4
    Uppercase letter mode: 3-3, 3-4
    USB cable: 2-8
    User Settings menu: 14-4
    USER’S DATA LIST
    description: 11-2
    printing: 3-9
    sample: 3-9
    User’s Guide
    FAX Suite Software: 1-2
    MultiPASS Suite Software: 1-2
    this guide: 1-2

    Index

    Start button: 2-11
    Start/Scan button: 2-11
    Starter kit: 5-5
    Stop button: 2-11
    Support
    customer: 1-3
    document: 2-2, 2-5, 2-10
    Switchboard, dialling through: 3-11, 3-12
    Symbols, entering: 3-3, 3-5
    System Settings menu: 14-9

    V
    VERTICAL ONLY setting: 14-8
    Volume
    ALARM VOLUME setting: 14-4
    CALLING VOLUME setting: 14-4
    KEYPAD VOLUME setting: 14-4
    LINE MONITOR VOL setting: 14-4
    RX CALL LEVEL setting: 14-4
    VOLUME CONTROL setting: 14-4
    VOLUME CONTROL setting: 14-4

    I-9



  • Page 214

    W
    WAIT COOLING message: 13-12
    Warranty card, limited: 2-2
    Weight
    document: 4-2
    print media: 5-2
    unit: 1-5

    I-10

    Index






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