12
3.3.2 With respect to the provision of the Carr
is under an “obligation de moyen / middelenverbintenis”. Therefor
to ensure the Client is provided with the best service. However CARREFOUR shall not be liable under any
circumstances for losses suff
of the Client himself, notably but not exclusively:
• malfunctions or quality def
• loss of use attributable to works to maintain, improve and/or extend the Carr
• poor or incorrect use of the Carref
• malfunction of the mobile phone or accessories;
use by the Client of a mobile phone
• contr
- in the circumstances ref
-which has not been duly approved in accordance with the ETSI standar
• the intervention of thir
• use or abuse of the Client’s PIN
- as a result of this code being deliberately or accidentally divulged to a thir
-if the Client has not immediately changed the standard PIN code to a personal code, or
-if the Client has changed the standard PIN code into a simple personal PIN code (e.g. 1234, 5555, etc.).
3.3.2. Under no circumstances shall CARREFOUR be held liable for consequential and or indir
suffered by the Client in connection with the Contr
3.3.4. CARREFOUR declines all liability in respect of :
• the content of conversations held as part of the Carref
• he services and inf
Mobile Network Services;
3.4. Personal data
3.4.1. Data of a personal nature relating to the Client, including electr
telephone number, etc.), which the Client has given to CARREFOUR and usage details are recor
CARREFOUR’s les. This data is processed by CARREFOUR or by third parties acting on CARREFOUR’s
behalf, with a view to performing the contract, managing clients and pr
processing of this data shall be subject, inter alia, to the provisions of the law of 8 December 1992 on the
protection of privacy with regar
what data about him is held on CARREFOUR’s les and may seek to have it amended by sending a letter to
POSTBOX 100 011,1170 Brussels or by email to info@carref
personal data being used for marketing and mark
subsequently free of charge by sending a letter to POSTBOX 100 011,1170 Brussels or by email to
info@carref
CARREFOUR may pass on certain personal data to the authorities or duly authorised persons. The Client can
also obtain more information about the data bases r
for Priv
3.4.2. The Client accepts and expressly consents to his calls to CARREFOUR being listened to by other
CARREFOUR employees or consultants who are not the direct interlocutors of the Client, inter alia f
training and monitoring purposes.
3.4.3.The Client accepts that CARREFOUR, at the request of the T
SPF Economie or any other relevant authority, shall be informed of the content of communications in r
pect of which a complaint or objection is made and shall forward this to the said or
4. Rights, obligations and liability of the client
4.1 Prudent use The Client shall use the Carref
in compliance with the Contract, with the legal provisions applicable and in a way which is not contr
public order or accepted standards of behaviour.
4.2. Liability
4.2.1. In the absence of the Contract being tr
remain solely liable with regar
4.2.2. The Client shall be liable for any loss which CARREFOUR suffers as a r
one of the obligations imposed under this Contract.
4.3. SIM card - PIN code
4.3.1. In order to prevent abuse, immediately upon r
stand
4.3.2. The Client does not own the SIM Card given to him. The Client may not sell, lend, damage or destroy
the SIM Card. Within 7 days of the end of the Contract, the Client shall r
by sending it to POSTBOX 10011,1170 Brussels. The Client shall take all steps to avoid misuse or unlawful use
of the SIM Card. Any attempt to repr
use of the SIM Card shall be prohibited.
4.3.3 In the event of loss or theft of the SIM Card, the Client shall remain r
and for the payment of call charges and other costs until such time as he requests the suspension of the
Carrefour Mobile Network Services by email, at the addr
telephone to number 078 150 164. When making such a request, the Client must be able to identify himself
as the legitimate holder of the SIM Card (for example by giving the PUK code attaching to the SIM Car
which is shown on the plastic card holding the SIM Card, which the Client shall r
the instructions in the user manual supplied with the starter kit). This request must be conrmed in writing
to the address POSTBOX 10011,1170 Brussels within 8 days of the declaration. The written conrmation shall
be accompanied by the report number of the declaration of the loss or theft made to the police. The Client
shall not be entitled to any refund of the pre-paid call cr
payment, CARREFOUR shall provide the Client with a new SIM Card. CARREFOUR undertak
it can to lift the suspension of the Carrefour Mobile Network Services of the Client who is in possession of a
new SIM Card or who has found his lost SIM Car
prepaid call credit being maintained.
4.4. Mobile phone
4.4.1. The Client undertakes only to use the Carref
suitable for the Network and is approved under the E.T.S.I. standar
with the instructions for his mobile phone. Both befor
and afterwards, CARREFOUR may demand that the Client present his mobile phone f
purposes. The use of any other equipment, including the use of simboxes or GSM gateways, shall be
prohibited. The Client accepts that calls emanating from or intended f
shall be blocked automatically and without prior warning and such usage shall entitle CARREFOUR to
suspend and/or terminate the Carrefour Mobile Network Services immediately and without prior warning.
4.4.2. The Client declares that he is aware of the risks associated with the use of mobile phones, and in
particular the risks which can arise as a result of using a mobile phone whilst driving a vehicle, refuelling
or being in the proximity of fuels and explosives, and the interfer
medical equipment and in aircraft.
UserGuide0608CarrefourMobile.ind44 44 20/08/08 10:33:00
