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Dell™ Inspiron™ 5100 and 5150
Owner’s Manual
Model PP07L and PP08L
1

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  • Page 1

    Dell™ Inspiron™ 5100 and 5150

    Owner’s Manual

    Model PP07L and PP08L

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m



  • Page 2

    Notes, Notices, and Cautions
    NOTE: A NOTE indicates important information that helps you make better use of your
    computer.
    NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
    how to avoid the problem.
    CAUTION: A CAUTION indicates a potential for property damage, personal
    injury, or death.

    Abbreviations and Acronyms
    For a complete list of abbreviations and acronyms, see the Tell Me How help file. To access
    the help file, see page 80.

    ____________________
    Information in this document is subject to change without notice.
    © 2003 Dell Computer Corporation. All rights reserved.
    Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly
    forbidden.
    Trademarks used in this text: Dell, the DELL logo, AccessDirect, UltraSharp, Inspiron, Dell Precision, Dimension,
    OptiPlex, Latitude, Dell TrueMobile, and DellNet are trademarks of Dell Computer Corporation; Intel, Pentium, and
    Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft
    Corporation; EMC is a registered trademark of EMC Corporation; Bluetooth is a trademark owned by Bluetooth SIG,
    Inc. and is used by Dell Computer Corporation under license.
    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
    names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names
    other than its own.
    Model PP07L and PP08L
    July 2003

    P/N M1708

    Rev. A02



  • Page 3

    Contents

    CAUTION: Safety Instructions

    . . . . . . . . . . . . . . . . . . .

    11

    General

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    11

    Power .

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    12

    Battery

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    13

    Air Travel

    . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    EMC Instructions

    . . . . . . . . . . . . . . . . . . . . . . . .

    When Using Your Computer

    . . . . . . . . . . . . . . . . . . . .

    Ergonomic Computing Habits

    . . . . . . . . . . . . . . . . . .

    When Working Inside Your Computer

    . . . . . . . . . . . . . .

    Protecting Against Electrostatic Discharge
    Battery Disposal

    14
    14
    15
    16
    16

    . . . . . . . . . . .

    17

    . . . . . . . . . . . . . . . . . . . . . . . .

    17

    1 A Tour of Your Computer
    Front View

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Left Side View

    . . . . . . . . . . . . . . . . . . . . . . . . . . .

    23

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    24

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    26

    Right Side View .
    Back View .

    20

    Bottom View

    . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    29

    2 Setting Up Your Computer
    Adjusting Font and Icon Sizes

    . . . . . . . . . . . . . . . . . . .

    32

    Adjusting Font Sizes

    . . . . . . . . . . . . . . . . . . . . . .

    32

    Adjusting Icon Sizes

    . . . . . . . . . . . . . . . . . . . . . .

    32

    Contents

    3



  • Page 4

    Dell™ QuickSet Features

    . . . . . . . . . . . . . . . . . . . . .

    Clicking the QuickSet Icon

    . . . . . . . . . . . . . . . . . . .

    32
    32

    Double-Clicking the QuickSet Icon

    . . . . . . . . . . . . . . .

    33

    Right-Clicking the QuickSet Icon .

    . . . . . . . . . . . . . . .

    33

    . . . . . . . . . . . . . . . . . . . .

    33

    Connecting to the Internet

    Setting Up Your Internet Connection

    . . . . . . . . . . . . . .
    . . . . . . . . . . . .

    35

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    36

    Modem and Internet Connection Problems
    E-Mail Problems

    34

    Transferring Information to a New Computer

    . . . . . . . . . .

    36

    . . . . . . . . . . . . . . . . . . . . . . . .

    37

    . . . . . . . . . . . . . . . . . . . . . . . . .

    37

    Setting Up a Printer
    Printer Cable

    Connecting a USB Printer
    Printer Problems

    . . . . . . . . . . . . . . . . . . .

    38

    . . . . . . . . . . . . . . . . . . . . . . . . .

    38

    . . . . . . . . . . . . . . . . . . . . .

    39

    . . . . . . . . . . . . . . . . . . . . . . . .

    39

    . . . . . . . . . . . . . . . . . . . . . . .

    39

    Power Protection Devices
    Surge Protectors
    Line Conditioners

    Uninterruptible Power Supplies

    . . . . . . . . . . . . . . . .

    40

    . . . . . . . . . . . . . . . . . . . .

    40

    . . . . . . . . . . . . . . . . . . . . . . .

    42

    Turning Off Your Computer

    3 Using a Battery
    Battery Performance

    . . . . . . . . . . . . . . . . . . .

    43

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    43

    Checking the Battery Charge
    Power Meter

    Low-Battery Warning

    . . . . . . . . . . . . . . . . . . . . .

    43

    . . . . . . . . . . . . . . . . . . . . . . .

    43

    Removing a Battery

    . . . . . . . . . . . . . . . . . . . . . . . .

    44

    Installing a Battery

    . . . . . . . . . . . . . . . . . . . . . . . .

    45

    Charging the Battery

    4

    Contents



  • Page 5

    Storing a Battery

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    Battery and Power Problems

    . . . . . . . . . . . . . . . . . . . .

    45

    . . . . . . . . . . . . . . . . . .

    46

    . . . . . . . . . . . . . . . . . . . . . .

    46

    If the battery is not charging
    If battery life is short

    45

    4 Using the Keyboard and Touch Pad
    Dell™ AccessDirect™ Button

    . . . . . . . . . . . . . . . . . . . .
    . . . . . . . . . . . . . . . . . . .

    48

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    48

    Reprogramming the Button
    Numeric Keypad

    48

    . . . . . . . . . . . . . . . . . . . . . . . .

    49

    System Functions

    . . . . . . . . . . . . . . . . . . . . . . . .

    49

    Display Functions

    . . . . . . . . . . . . . . . . . . . . . . . .

    49

    Keyboard Shortcuts

    Power Management

    . . . . . . . . . . . . . . . . . . . . . . .

    50

    . . . . . . . . . . . . . . . . . . . . . . .
    Microsoft® Windows® Logo Key Functions . . . . . . . . . . .

    50

    Speaker Functions

    Touch Pad

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    50
    51

    Customizing the Touch Pad

    . . . . . . . . . . . . . . . . . . .

    52

    Touch Pad or Mouse Problems

    . . . . . . . . . . . . . . . . . . .

    52

    . . . . . . . . . . . . . . . . . . . .

    53

    . . . . . . . . . . . . . . . . . . . . . .

    53

    External Keyboard Problems
    Unexpected Characters .

    5 Using CDs, DVDs, and Other Multimedia
    Using CDs and DVDs

    . . . . . . . . . . . . . . . . . . . . . . . .

    56

    CD or DVD Problems

    . . . . . . . . . . . . . . . . . . . . . . . .

    56

    If you cannot play a CD, CD-RW, DVD, or DVD+RW

    . . . . . .

    56

    If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 56
    If you hear an unfamiliar scraping or grinding sound
    If the CD-RW or DVD+RW drive stops writing

    . . . . . .

    56

    . . . . . . . . .

    56

    Contents

    5



  • Page 6

    Sound and Speaker Problems

    . . . . . . . . . . . . . . . . . . .
    . . . . . . . .

    57

    . . . . . . . . .

    57

    . . . . . . . . . . . . .

    58

    . . . . . . . . . . . . . . . . . . . . . .

    58

    If you have a problem with integrated speakers .
    If you have a problem with external speakers .
    Connecting a Television to the Computer
    S-Video Connection

    57

    Composite Video Connection

    . . . . . . . . . . . . . . . . . .

    Enabling the Display Settings for a Television

    . . . . . . . . .

    60
    62

    6 Setting Up a Home and Office Network
    Connecting to a Network Adapter

    . . . . . . . . . . . . . . . .

    66

    . . . . . . . . . . . . . . . . . . . . . .

    66

    . . . . . . . . . . . . . . . . . . . . . . . . .

    67

    Network Setup Wizard
    Network Problems

    Connecting to Wireless Local Area Networks
    Determining Your Network Type

    . . . . . . . . . . .

    67

    . . . . . . . . . . . . . . . .

    68

    Connecting to a Network in Windows XP .

    . . . . . . . . . . .

    Finalizing Your Network Connection (Security Settings)

    68

    . . . .

    71

    . . . . . . . . . . . . . . . . . . . . . . . . .

    78

    Accessing Help

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    80

    Error Messages

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    80

    7 Solving Problems
    Finding Solutions

    . . . . . . . . . . . . . . . . . . . .

    81

    . . . . . . . . . . . . . . . . . . . . .

    81

    Video and Display Problems
    If the display is blank

    If the display is difficult to read

    . . . . . . . . . . . . . . . .

    If only part of the display is readable .

    83

    . . . . . . . . . . . . . . . . . . . . . . . . .

    83

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    84

    Scanner Problems
    Drive Problems

    If you cannot save a file to a floppy drive .

    6

    Contents

    82

    . . . . . . . . . . . . .

    . . . . . . . . . . .

    84



  • Page 7

    If you have problems with a hard drive
    PC Card Problems

    . . . . . . . . . . . . .

    85

    . . . . . . . . . . . . . . . . . . . . . . . . .

    85

    General Program Problems
    A program crashes

    . . . . . . . . . . . . . . . . . . . . .

    85

    . . . . . . . . . . . . . . . . . . . . . . .

    86

    A program stops responding .
    Error messages appear

    . . . . . . . . . . . . . . . . . .

    86

    . . . . . . . . . . . . . . . . . . . . .

    86

    . . . . . . . . . . . . . . . .

    86

    . . . . . . . . . . . . . . . . . . . .

    87

    Resolving Other Technical Problems
    If Your Computer Gets Wet .

    . . . . . . . . . . . . . .

    88

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    88

    If You Drop or Damage Your Computer
    Drivers

    . . . . . . . . . . . . . . . . . . . . . . . .

    88

    Identifying Drivers

    . . . . . . . . . . . . . . . . . . . . . . .

    89

    Reinstalling Drivers

    . . . . . . . . . . . . . . . . . . . . . . .

    89

    What Is a Driver?

    Manually Reinstalling Drivers for Windows XP

    . . . . . . . . .

    Resolving Software and Hardware Incompatibilities
    Using System Restore

    . . . . . . .

    92

    . . . . . . . . . . . . . . . . . . . . . . .

    92

    Creating a Restore Point

    . . . . . . . . . . . . . . . . . . . .

    Restoring the Computer to an Earlier Operating State
    Undoing the Last System Restore

    93

    . . . . . .

    93

    . . . . . . . . . . . . . . . .

    94

    Reinstalling Microsoft® Windows® XP .
    Before You Reinstall

    91

    . . . . . . . . . . . . . .

    94

    . . . . . . . . . . . . . . . . . . . . . .

    94

    Reinstalling Windows XP

    . . . . . . . . . . . . . . . . . . . .

    95

    8 Adding and Replacing Parts
    Before You Add or Replace Parts .
    Memory

    . . . . . . . . . . . . . . . .

    100

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    100

    . . . . . . . . . . . . . . . . . . . .

    102

    . . . . . . . . . . . . . . . . . . . . . . .

    103

    Modem and Mini PCI Card
    Adding a Modem

    Contents

    7



  • Page 8

    Adding a Mini PCI Card
    Hard Drive

    . . . . . . . . . . . . . . . . . . . .

    104

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    106

    . . . . . . . . . . . . . . . . .

    108

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    108

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    109

    Returning a Hard Drive to Dell
    CD or DVD Drive
    Keyboard .

    9 Appendix
    Specifications

    . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Using the System Setup Program
    Overview .

    114

    . . . . . . . . . . . . . . . . .

    121

    . . . . . . . . . . . . . . . . . . . . . . . . . . .

    121

    Viewing the System Setup Screens
    System Setup Screens

    . . . . . . . . . . . . . . .

    122

    . . . . . . . . . . . . . . . . . . . . .

    122

    Commonly Used Options

    . . . . . . . . . . . . . . . . . . . .
    . . . . . . . . .

    124

    . . . . . . . . . . . . . . . . .

    124

    System and Battery Performance Optimization
    System Performance Overview

    Optimizing Power Consumption and Battery Charge Time
    Variable Speed Fan

    . . .

    124

    . . . . . . . . . . . . . . . . . . . . . .

    125

    Dell Technical Support Policy (U.S. Only)

    . . . . . . . . . . . .

    125

    . . . . .

    125

    . . . . . .

    126

    . . . . . . . . . . . . . . . . . . . . . . . . . .

    126

    Definition of "Dell-Installed" Software and Peripherals
    Definition of "Third-Party" Software and Peripherals
    Contacting Dell

    122

    Regulatory Notices

    . . . . . . . . . . . . . . . . . . . . . . . .

    NOM Information (Mexico Only)

    . . . . . . . . . . . . . . . .

    Limited Warranties and Return Policy

    . . . . . . . . . . . . . .

    143
    144
    145

    Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
    145
    "Total Satisfaction" Return Policy (U.S. Only) .

    . . . . . . . . .

    148

    Limited Warranty Terms for Dell-Branded Hardware Products (Canada
    Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

    8

    Contents



  • Page 9

    "Total Satisfaction" Return Policy (Canada Only) .
    Dell Software and Peripherals (Canada Only)

    . . . . . . .

    151

    . . . . . . . . .

    152

    1-Year End-User Manufacturer Guarantee (Latin America and the
    Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . 153
    Intel® Warranty Statement for Pentium® and Celeron® Processors
    Only
    (U.S. and Canada Only) . . . . . . . . . . . . . . . . . . . . 155

    Index

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    157

    Contents

    9



  • Page 10

    10

    Contents



  • Page 11

    CAUTION: Safety Instructions
    Use the following safety guidelines to help ensure your own personal safety and to help protect
    your computer and working environment from potential damage.

    General


    Do not attempt to service the computer yourself unless you are a trained service
    technician. Always follow installation instructions closely.



    If you use an extension power cable with your AC adapter, ensure that the total ampere
    rating of the products plugged in to the extension power cable does not exceed the
    ampere rating of the extension cable.



    Do not push objects into air vents or openings of your computer. Doing so can cause fire
    or electric shock by shorting out interior components.



    Do not store your computer in a low-airflow environment, such as a carrying case or a
    closed briefcase, while the computer is turned on. Restricting airflow can damage the
    computer or cause a fire.



    Keep your computer away from radiators and heat sources. Also, do not block cooling
    vents. Avoid placing loose papers underneath your computer; do not place your computer
    in a closed-in wall unit or on a bed, sofa, or rug.



    Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use
    it to run the computer or to charge the battery. Do not cover the AC adapter with papers
    or other items that will reduce cooling; also, do not use the AC adapter inside a carrying
    case.



    The AC adapter may become hot during normal operation of your computer. Use care
    when handling the adapter during or immediately after operation.



    Do not allow your portable computer to operate with the base resting directly on exposed
    skin for extended periods of time. The surface temperature of the base will rise during
    normal operation (particularly when AC power is present). Allowing sustained contact
    with exposed skin can cause discomfort or, eventually, a burn.



    Do not use your computer in a wet environment, for example, near a bath tub, sink, or
    swimming pool or in a wet basement.



    If your computer includes an integrated or optional (PC Card) modem, disconnect the
    modem cable if an electrical storm is approaching to avoid the remote risk of electric
    shock from lightning via the telephone line.

    CAU TION: Safe ty Instr u c tions

    11



  • Page 12

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    CAUTION: Safety Instructions (continued)


    To help avoid the potential hazard of electric shock, do not connect or disconnect any
    cables or perform maintenance or reconfiguration of this product during an electrical
    storm. Do not use your computer during an electrical storm unless all cables have been
    disconnected and the computer is operating on battery power.



    If your computer includes a modem, the cable used with the modem should be
    manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
    FCC-compliant RJ-11 modular plug.



    Before you open the memory module cover or Mini PCI card/modem cover on the bottom
    of your computer, disconnect all cables from their electrical outlets and disconnect the
    telephone cable.



    If your computer has both a modem RJ-11 connector and a network RJ-45 connector,
    which look alike, make sure you insert the telephone cable into the RJ-11 connector, not
    the RJ-45 connector.



    PC Cards may become very warm during normal operation. Use care when removing PC
    Cards after their continuous operation.



    Before you clean your computer, disconnect the computer from the electrical outlet.
    Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol
    cleaners, which may contain flammable substances.

    Power

    12



    Use only the Dell-provided AC adapter approved for use with this computer. Use of
    another AC adapter may cause a fire or explosion.



    Before you connect the computer to an electrical outlet, check the AC adapter voltage
    rating to ensure that the required voltage and frequency match the available power
    source.



    To remove the computer from all power sources, turn the computer off, disconnect the
    AC adapter from the electrical outlet, and remove any battery installed in the battery bay
    or module bay.



    To help prevent electric shock, plug the AC adapter and device power cables into properly
    grounded power sources. These power cables may be equipped with 3-prong plugs to
    provide an earth grounding connection. Do not use adapter plugs or remove the
    grounding prong from the power cable plug. If you use a power extension cable, use the
    appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.

    CAUTION: Safety Ins tr uctions



  • Page 13

    CAUTION: Safety Instructions (continued)


    Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
    located where it can be tripped over or stepped on.



    If you are using a multiple-outlet power strip, use caution when plugging the AC
    adapter’s power cable into the power strip. Some power strips may allow you to insert the
    plug incorrectly. Incorrect insertion of the power plug could result in permanent damage
    to your computer, as well as risk of electric shock and/or fire. Ensure that the ground
    prong of the power plug is inserted into the mating ground contact of the power strip.

    Battery


    Use only Dell™ battery modules that are approved for use with this computer. Use of
    other types may increase the risk of fire or explosion.



    Do not carry a battery pack in your pocket, purse, or other container where metal objects
    (such as car keys or paper clips) could short-circuit the battery terminals. The resulting
    excessive current flow can cause extremely high temperatures and may result in damage
    to the battery pack or cause fire or burns.



    The battery poses a burn hazard if you handle it improperly. Do not disassemble it.
    Handle a damaged or leaking battery pack with extreme care. If the battery is damaged,
    electrolyte may leak from the cells and may cause personal injury.



    Keep the battery away from children.



    Do not store or leave your computer or battery pack near a heat source such as a radiator,
    fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it
    to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,
    battery cells could explode or vent, posing a risk of fire.



    Do not dispose of your computer’s battery in a fire or with normal household waste.
    Battery cells may explode. Discard a used battery according to the manufacturer’s
    instructions or contact your local waste disposal agency for disposal instructions. Dispose
    of a spent or damaged battery promptly.

    CAU TION: Safe ty Instr u c tions

    13



  • Page 14

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    CAUTION: Safety Instructions (continued)
    Air Travel


    Certain Federal Aviation Administration regulations and/or airline-specific restrictions
    may apply to the operation of your Dell computer while you are on board an aircraft. For
    example, such regulations/restrictions may prohibit the use of any personal electronic
    device (PED) that has the capacity for intentional transmission of radio frequency or
    other electromagnetic signals while on an aircraft.


    In order to best comply with all such restrictions, if your Dell portable computer is
    equipped with Dell TrueMobile™ or some other wireless communication device,
    please disable this device before you board the aircraft and follow all instructions
    provided by airline personnel with regard to such device.



    Additionally, the use of any PED, such as a portable computer, may be prohibited in
    aircraft during certain critical phases of flight, for example, takeoff and landing. Some
    airlines may further define the critical flight phase as any time the aircraft is below
    3050 m (10,000 ft). Please follow the airline’s specific instructions as to when the use
    of a PED is allowed.

    EMC Instructions
    Use shielded signal cables to ensure that you maintain the appropriate electromagnetic
    compatibility (EMC) classification for the intended environment. For parallel printers, a cable
    is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at
    www.dell.com.
    Static electricity can harm electronic components inside your computer. To prevent static
    damage, discharge static electricity from your body before you touch any of your computer’s
    electronic components, such as a memory module. You can do so by touching an unpainted
    metal surface on the computer’s input/output panel.
    WARNING: Handling the cord on this product, or cords associated with accessories sold with
    this product, will expose you to lead, a chemical known to the State of California to cause birth
    defects or other reproductive harm. Wash your hands after handling the cord.

    14

    CAUTION: Safety Ins tr uctions



  • Page 15

    When Using Your Computer
    Observe the following safe-handling guidelines to prevent damage to your computer:


    When setting up the computer for work, place it on a level surface.



    When traveling, do not check the computer as baggage. You can put your computer
    through an X-ray security machine, but never put your computer through a metal
    detector. If you have the computer checked by hand, be sure to have a charged battery
    available in case you are asked to turn on the computer.



    When traveling with the hard drive removed from the computer, wrap the drive in a
    nonconducting material, such as cloth or paper. If you have the drive checked by hand, be
    ready to install the drive in the computer. You can put the hard drive through an X-ray
    security machine, but never put the drive through a metal detector.



    When traveling, do not place the computer in overhead storage compartments where it
    could slide around. Do not drop your computer or subject it to other mechanical shocks.



    Protect your computer, battery, and hard drive from environmental hazards such as dirt,
    dust, food, liquids, temperature extremes, and overexposure to sunlight.



    When you move your computer between environments with very different temperature
    and/or humidity ranges, condensation may form on or within the computer. To avoid
    damaging the computer, allow sufficient time for the moisture to evaporate before using
    the computer.
    NOTICE: When taking the computer from low-temperature conditions into a warmer environment
    or from high-temperature conditions into a cooler environment, allow the computer to acclimate to
    room temperature before turning on power.



    When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the
    cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any
    connector pins. Also, before you connect a cable make sure both connectors are correctly
    oriented and aligned.



    Handle components with care. Hold a component such as a memory module by its edges,
    not its pins.



    When preparing to remove a memory module from the system board or disconnect a
    device from the computer, turn off the computer, disconnect the AC adapter cable,
    remove any battery installed in the battery bay or module bay, and then wait 5 seconds
    before proceeding to help avoid possible damage to the system board.

    W h e n U s i n g Yo u r C o m p ut e r

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    When Using Your Computer (continued)


    Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then
    stroke the cloth across the display in one direction, moving from the top of the display to
    the bottom. Remove moisture from the display quickly and keep the display dry. Longterm exposure to moisture can damage the display. Do not use a commercial window
    cleaner to clean your display.



    If your computer gets wet or is damaged, follow the procedures described in “If Your
    Computer Gets Wet” on page 87 or "If You Drop or Damage Your Computer" on page 88.
    If, after following these procedures, you confirm that your computer is not operating
    properly, contact Dell (see page 126 for the appropriate contact information).

    Ergonomic Computing Habits
    CAUTION: Improper or prolonged keyboard use may result in injury.
    CAUTION: Viewing the display or external monitor screen for extended periods of
    time may result in eye strain.

    For comfort and efficiency, observe the ergonomic guidelines in the Tell Me How help file when
    setting up and using your computer. To access the help file, see page 80.
    This portable computer is not designed for continuous operation as office equipment. For
    extended use in an office, it is recommended that you connect an external keyboard.

    When Working Inside Your Computer
    Before removing or installing memory modules, Mini PCI cards, or modems, perform the
    following steps in the sequence indicated.
    NOTICE: The only time you should ever access the inside of your computer is when you are
    installing memory modules, a Mini PCI card, or a modem.
    NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing
    a memory module, Mini PCI card, or modem to help prevent possible damage to the system board.

    16

    1

    Shut down your computer and turn off any attached devices.

    2

    Disconnect your computer and devices from electrical outlets to reduce the potential for
    personal injury or shock. Also, disconnect any telephone or telecommunication lines from
    the computer.

    3

    Remove the main battery from the battery bay and, if necessary, the second battery from
    the module bay.

    When Using Yo ur Computer



  • Page 17

    When Using Your Computer (continued)
    4

    Ground yourself by touching any unpainted metal surface on the back of the computer.
    While you work, periodically touch the unpainted metal surface to dissipate any static
    electricity that might harm internal components.

    Protecting Against Electrostatic Discharge
    Static electricity can harm electronic components inside your computer. To prevent static
    damage, discharge static electricity from your body before you touch any of your computer’s
    electronic components, such as a memory module. You can do so by touching any unpainted
    metal surface on the back of the computer.
    As you continue to work inside the computer, periodically touch any unpainted metal surface
    on the back of the computer to remove any static charge your body may have accumulated.
    You can also take the following steps to prevent damage from electrostatic discharge (ESD):


    When unpacking a static-sensitive component from its shipping carton, do not remove
    the component from the antistatic packing material until you are ready to install the
    component. Just before unwrapping the antistatic packaging, be sure to discharge static
    electricity from your body.



    When transporting a sensitive component, first place it in an antistatic container or
    packaging.



    Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads
    and workbench pads.

    Battery Disposal

    Your computer uses a lithium-ion battery and a reserve battery. For instructions about replacing
    the lithium-ion battery in your computer, see "Removing a Battery" on page 44. The reserve
    battery is a long-life battery, and it is very possible that you will never need to replace it.
    However, should you need to replace it, the procedure must be performed by an authorized
    service technician.
    Do not dispose of the battery along with household waste. Contact your local waste disposal
    agency for the address of the nearest battery deposit site.

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    18

    When Using Yo ur Computer

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  • Page 19

    1
    SECTION 1

    A To u r o f Yo u r
    Computer
    Front View
    Left Side View
    Right Side View
    Back View
    Bottom View



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    Front View
    display latch
    Dell™ AccessDirect™
    button

    display

    power button

    keyboard
    status lights

    touch pad
    keyboard
    touch pad buttons

    speaker

    device status lights

    speaker

    D I S P L A Y L A T C H — Keeps the display closed.
    D I S P L A Y — For more information about your display, see "Using the Display" in the Tell Me How
    help file. To access the help file, see page 80. For information about adjusting font and icon sizes, see
    page 32.

    20

    A To u r of Yo u r C om p u t e r



  • Page 21

    KEYBOARD S TATUS L IGH TS

    The green lights located above the keyboard indicate the following:
    9

    Turns on when the numeric keypad is enabled.

    A

    Turns on when Caps Lock is enabled.
    Turns on when the scroll lock function is enabled.

    K E Y B O A R D — The keyboard includes a numeric keypad as well as the Microsoft® Windows® logo
    key

    . For information on supported keyboard shortcuts, see page 49.

    S P E A K E R S — To adjust the volume of the integrated speakers, press the volume control keyboard
    shortcuts. For more information, see page 50.

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    DEVICE STATUS LIGHTS

    Turns on when you turn on the computer. Blinks or turns off in power
    management mode.
    Turns on when the computer reads or writes data.
    NOTICE: To avoid loss of data, never turn off the computer while
    the

    light is flashing.

    Blinks to indicate battery charge status.
    If the computer is connected to an electrical outlet, the
    – Solid green: The battery is charging.

    light operates as follows:

    If the computer is running on a battery, the
    light operates as follows:
    – Off: The battery is adequately charged (or the computer is turned off).
    – Flashing orange: The battery charge is low.
    – Solid orange: The battery charge is critically low.
    TO U C H P A D B U T T O N S — Touch pad buttons provide the functionality of a mouse. See page 51 for
    more information.
    TO U C H P A D — The touch pad and touch pad buttons provide the functionality of a mouse. See
    page 51 for more information.
    P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power
    management mode. For more information, see "Power Management" in the Tell Me How help file. To
    access the help file, see page 80.

    22

    A To u r of Yo u r C om p u t e r



  • Page 23

    NOTICE: To avoid losing data, turn off your computer by performing a Windows shutdown
    rather than by pressing the power button (see page 40).
    If the computer stops responding, press and hold the power button until the computer turns off
    completely (which may take several seconds).
    D E L L ™ A C C E S S D I R E C T ™ B U T T O N — Press this button to launch a frequently used program,
    such as support and educational tools. You can reprogram the button to launch a program of your
    choice. For more information, see page 48.

    Left Side View
    PC Card slot

    audio connectors (2)

    CD or DVD drive

    PC C A R D S L O T — Supports one PC Card, such as a modem or network adapter. For more
    information, see "Using PC Cards" in the Tell Me How help file. To access the help file, see page 80.

    A To ur of Yo ur Comput e r

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    AUDIO CONNECTORS

    Attach headphones or speakers to the
    Attach a microphone to the

    connector.

    connector.

    C D O R DV D D R I V E — Accommodates a CD drive, DVD drive, CD-RW drive, a DVD+RW
    drive, or CD-RW/DVD combo drive.

    Right Side View
    security cable slot

    air vents
    battery/battery bay

    modem connector

    B A T T E R Y /B A T T E R Y B A Y — When a battery is installed, you can use the computer without
    connecting the computer to an electrical outlet. See page 41.

    24

    A To u r of Yo u r C om p u t e r



  • Page 25

    MODEM CONNECTOR
    Connect the telephone line to the modem connector.
    For information on using the modem, see the online
    modem documentation supplied with your computer.

    A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which
    prevents the computer from overheating.
    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
    vents. Do not store your computer in a low-airflow environment, such as a closed
    briefcase, while it is running. Restricting the airflow can damage the computer
    or cause a fire.
    NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is
    normal and does not indicate a problem with the fan or the computer.
    S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the
    computer. For more information, see the instructions included with the device.
    NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable
    slot.

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    Back View
    NOTE: The connector for your AC adapter on your computer may look different than the
    connector in the following graphic.
    AC adapter connector
    air vents

    S-video TV-out connector
    USB connectors (2)

    video connector

    network connector
    IEEE 1394 connector

    A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which
    prevents the computer from overheating.
    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
    vents. Do not store your computer in a low-airflow environment, such as a closed
    briefcase, while it is running. Restricting the airflow can damage the computer
    or cause a fire.
    NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is
    normal and does not indicate a problem with the fan or the computer.
    A C A D A P T E R C O N N E C T O R — Attach an AC adapter to the computer.
    NOTE: The AC adapter in the following graphic may not look exactly like the AC adapter that
    shipped with your computer.

    26

    A To u r of Yo u r C om p u t e r



  • Page 27

    AC adapter

    AC adapter connector

    NOTICE: Use only the AC adapter that came with your computer.
    The AC adapter converts AC power to the DC power required by the computer. You can connect the
    AC adapter with your computer turned either on or off.
    CAUTION: The AC adapter works with electrical outlets worldwide. However,
    power connectors and power strips vary among countries. Using an incompatible
    cable or improperly connecting the cable to the power strip or electrical outlet
    may cause fire or equipment damage.
    CAUTION: Place the AC adapter in a ventilated area, such as a desk top or on the
    floor, when you use it to run the computer or to charge the battery. Do not cover
    the AC adapter with papers or other items that will reduce cooling; also, do not
    use the AC adapter inside a carrying case.
    NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector,
    not the cable itself, and pull firmly but gently to avoid damaging the cable.
    S-V I D E O TV- O U T C O N N E C T O R
    Connects your computer to a TV. For more information,
    see page 58.

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    USB C O N N E C T O R S
    Connects USB devices, such as a mouse, keyboard, or
    printer.

    VIDEO CONNECTOR
    Connects an external monitor. For more information, see
    "Using the Display" in the Tell Me How help file. To access
    the help file, see page 80.

    IEEE 13 94 C O N N E C T O R — Use to attach devices supporting IEEE 1394 high-speed transfer
    rates, such as some digital video cameras.
    NETWORK CONNECTOR
    NOTICE: The network connector is slightly larger than the modem connector. To avoid
    damaging the computer, do not plug a telephone line into the network connector.
    Connects the computer to a network. The lights next to
    the connector indicate activity for both wired and wireless
    network communications.
    For information on using the network adapter, see the
    online network adapter documentation supplied with
    your computer.

    28

    A To u r of Yo u r C om p u t e r



  • Page 29

    Bottom View
    modem/Mini PCI
    card cover

    battery/battery bay

    air vent
    hard drive

    battery latch release
    memory module cover

    M O D E M / M I N I PCI C A R D C O V E R — Covers the compartment that contains the modem and
    Mini PCI card. See page 102.
    B A T T E R Y / B A T T E R Y B A Y — When a battery is installed, you can use the computer without
    connecting the computer to an electrical outlet. See page 41.
    A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which
    prevents the computer from overheating.
    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
    vents. Do not store your computer in a low-airflow environment, such as a closed
    briefcase, while it is running. Restricting the airflow can damage the computer
    or cause a fire.
    NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is
    normal and does not indicate a problem with the fan or the computer.

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    B A T T E R Y L A T C H R E L E A S E — Releases the battery. See page 44 for instructions.
    M E M O R Y M O D U L E C O V E R — Covers the compartment that contains the memory module(s) and
    the CD or DVD drive latch release. See page 100.
    H A R D D R I V E — Stores software and data.

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    A To u r of Yo u r C om p u t e r



  • Page 31

    2
    SECTION 2

    S e t t i n g U p Yo u r
    Computer
    Adjusting Font and Icon Sizes
    Dell™ QuickSet Features
    Connecting to the Internet
    Modem and Internet Connection Problems
    E-Mail Problems
    Transferring Information to a New Computer
    Setting Up a Printer
    Printer Problems
    Power Protection Devices
    Turning Off Your Computer



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    Adjusting Font and Icon Sizes
    Adjusting Font Sizes
    1

    Click the Start button and click Control Panel.

    2

    Click Appearance and Themes.

    3

    Under or pick a Control Panel icon, click Display.

    4

    In the Display Properties window, click the Appearance tab.

    5

    Under Font size:, click Large in the drop-down menu.

    6

    Click OK.

    Adjusting Icon Sizes
    1

    Click the Start button and click Control Panel.

    2

    Click Appearance and Themes.

    3

    Under or pick a Control Panel icon, click Display.

    4

    In the Display Properties window, click the Appearance tab and click Effects.

    5

    In the Effects window, click to check Use large icons.

    6

    Click OK in the Effects window, and click OK in the Display Properties window.

    Dell™ QuickSet Features
    Dell QuickSet runs from the
    icon located in the taskbar and functions differently when
    you click, double-click, or right-click the icon.

    Clicking the QuickSet Icon
    Click the

    32

    icon to perform the following tasks:



    Adjust power management settings using the Power Management Wizard.



    Adjust the size of icons and toolbars.



    Select a power scheme that you set in the Power Management Wizard.



    Turn presentation mode on or off.

    Setting Up Yo ur Computer



  • Page 33

    Double-Clicking the QuickSet Icon
    Double-click the
    icon to adjust power management settings using the Power
    Management Wizard.

    Right-Clicking the QuickSet Icon
    Right-click the

    icon to perform the following tasks:



    Enable or disable the Brightness Meter on the screen.



    Enable or disable the Volume Meter on the screen.



    Turn wireless activity on or off.



    View Dell QuickSet Help.



    View the version and copyright date of the QuickSet program installed on your
    computer.

    For more information about QuickSet, right-click the

    icon in the taskbar and click

    Help.

    Connecting to the Internet
    NOTE: ISPs and ISP offerings vary by country.

    To connect to the Internet, you need a modem or network connection and an Internet
    service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the
    following Internet connection options:


    Dial-up connections that provide Internet access through a phone line. Dial-up
    connections are considerably slower than DSL and cable modem connections.



    DSL connections that provide high-speed Internet access through your existing phone
    line. With a DSL connection, you can access the Internet and use your phone on the
    same line simultaneously.



    Cable modem connections that provide high-speed Internet access through your local
    cable TV line.

    If you are using a dial-up connection, connect a telephone line to the modem connector on
    your computer and to the telephone wall jack before you set up your Internet connection. If
    you are using a DSL or cable modem connection, contact your ISP for setup instructions.

    Setting Up Yo ur Comput er

    33



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    Setting Up Your Internet Connection
    To set up an AOL or MSN connection:
    1

    Save and close any open files, and exit any open programs.

    2

    Double-click the MSN Explorer or AOL icon on the Windows® desktop.

    3

    Follow the instructions on the screen to complete the setup.

    If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up
    an Internet connection with a different ISP:
    1

    Save and close any open files, and exit any open programs.

    2

    Click the Start button and click Internet Explorer.
    The New Connection Wizard appears.

    3

    Click Connect to the Internet.

    4

    In the next window, click the appropriate option:

    5



    If you do not have an ISP and want to select one, click Choose from a list of
    Internet service providers (ISPs).



    If you have already obtained setup information from your ISP but you did not
    receive a setup CD, click Set up my connection manually.



    If you have a CD, click Use the CD I got from an ISP.

    Click Next.
    If you selected Set up my connection manually, continue to step 6. Otherwise, follow
    the instructions on the screen to complete the setup.
    NOTE: If you do not know which type of connection to select, contact your ISP.

    6

    Click the appropriate option under How do you want to connect to the Internet?, and
    then click Next.

    7

    Use the setup information provided by your ISP to complete the setup.

    If you are having problems connecting to the Internet, see "Modem and Internet
    Connection Problems." If you cannot connect to the Internet but have successfully
    connected in the past, the ISP might have a service outage. Contact your ISP to check the
    service status, or try connecting again later.

    34

    Setting Up Yo ur Computer



  • Page 35

    Modem and Internet Connection Problems
    NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to
    a digital telephone network damages the modem.
    NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the
    network connector.
    NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning
    properly. If you are sure that your modem is working properly and you still experience problems,
    contact your ISP.
    C H E C K T H E T E L E P H O N E W A L L J A C K — Disconnect the telephone line from the modem and
    connect it to a telephone. Listen for a dial tone. Ensure that you have touchtone telephone service.
    Try connecting the modem to a different telephone wall jack.
    Slow connection speeds can be caused by telephone noise as well as by telephone line or network
    conditions. Contact your telephone company or network administrator for more information.
    C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K — If you have other
    telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line
    splitter, then bypass them and use the telephone line to connect the modem directly to the telephone
    wall jack.
    C H E C K T H E C O N N E C T I O N — Verify that the telephone line is connected to the modem.
    C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If you are using a line that
    is 3 m (10 ft) or more in length, try a shorter one.
    I R R E G U L A R D I A L T O N E — If you have voice mail service, you might hear an irregular dial tone
    when you have messages. Contact your telephone company for instructions on restoring a dial tone.
    TU R N O F F C A L L W A I T I N G ( C A T C H - P H O N E ) — See your telephone directory for instructions on
    deactivating this feature. Then adjust the dial-up networking connection properties.
    1 Click the Start button and click Control Panel.
    2 Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab,
    and then click Edit....
    3 In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select
    the proper code as listed in your telephone directory.
    4 Click Apply and click OK.
    5 Close the Phone and Modems Options window.
    6 Close the Control Panel window.
    VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S —
    1 Click the Start button and click Control Panel.
    2 Click Printers and Other Hardware and click Phone and Modem Options.
    3 Click the Modems tab.
    4 Click the COM port for your modem.

    Setting Up Yo ur Comput er

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    5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem

    is communicating with Windows.

    If all commands receive responses, the modem is operating properly.

    E-Mail Problems
    E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express
    e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to
    remove it and connect to the Internet.

    Transferring Information to a New Computer
    The Microsoft® Windows® XP operating system provides a Files and Settings Transfer
    wizard to move data from the source computer to the new computer. You can move data
    such as:


    E-mails



    Toolbar settings



    Window sizes



    Internet bookmarks

    You can transfer the data to the new computer over a network connection, or you can store
    it on a removable medium, such as a writable CD or floppy disk.
    To prepare the new computer for the file transfer:
    1

    Click the Start button, point to All Programs→ Accessories→ System Tools, and then
    click Files and Settings Transfer Wizard.

    2

    When the Files and Settings Transfer Wizard welcome screen appears, click Next.

    3

    On the Which computer is this? screen, click New Computer and click Next.

    4

    On the Do you have a Windows XP CD? screen, click I will use the wizard from the
    Windows XP CD and click Next.

    5

    When the Now go to your old computer screen appears, go to your old or source
    computer. Do not click Next at this time.

    To copy data from the old computer:

    36

    1

    On the old computer, insert the Windows XP Operating System CD.

    2

    On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.

    Setting Up Yo ur Computer



  • Page 37

    3

    Under What do you want to do?, click Transfer files and settings.

    4

    On the Files and Settings Transfer Wizard welcome screen, click Next.

    5

    On the Which computer is this? screen, click Old Computer and click Next.

    6

    On the Select a transfer method screen, click the transfer method you prefer.

    7

    On the What do you want to transfer? screen, select the items you want to transfer
    and click Next.
    After the information has been copied, the Completing the Collection Phase screen
    appears.

    8

    Click Finish.

    To transfer data to the new computer:
    1

    On the Now go to your old computer screen on the new computer, click Next.

    2

    On the Where are the files and settings? screen, select the method you chose for
    transferring your settings and files and click Next.
    The wizard reads the collected files and settings and applies them to your new
    computer.
    When all of the settings and files have been applied, the Finished screen appears.

    3

    Click Finished and restart the new computer.

    Setting Up a Printer
    NOTICE: Complete the operating system setup before you connect a printer to the computer.

    See the documentation that came with the printer for setup information, including how to:


    Obtain and install updated drivers.



    Connect the printer to the computer.



    Load paper and install the toner or ink cartridge.



    Contact the printer manufacturer for technical assistance.

    Printer Cable
    Your printer may not come with a printer cable, so if you purchase a cable separately, ensure
    that it is compatible with your printer. If you purchased a printer cable at the same time you
    purchased your computer, the cable may arrive in the computer box.

    Setting Up Yo ur Comput er

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    Connecting a USB Printer
    NOTE: You can connect USB devices while the computer is turned on.
    1

    Complete the operating system setup if you have not already done so.

    2

    Install the printer driver if necessary. See the documentation that came with your
    printer.

    3

    Attach the USB printer cable to the USB connectors on the computer and the printer.
    The USB connectors fit only one way.

    USB connector on
    computer

    USB printer
    cable

    USB connector
    on printer

    Printer Problems
    C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S — Ensure that the printer cable is properly
    connected to the computer (see page 38).
    TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with
    another device, such as a lamp.
    E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N — See the documentation supplied with the
    printer.
    VE R I F Y T H A T W I N D O W S ® R E C O G N I Z E S T H E P R I N T E R —
    1 Click the Start button.
    2 Click Control Panel.

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    3 Click Printers and Other Hardware.
    4 Click View installed printers or fax printers. If the printer model is listed, right-click the printer

    icon.

    5 Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is

    correct.

    R E I N S T A L L T H E P R I N T E R D R I V E R — See page 89.

    Power Protection Devices
    Several devices are available to protect against power fluctuations and failures:


    Surge protectors



    Line conditioners



    Uninterruptible power supplies (UPS)

    Surge Protectors
    Surge protectors and power strips equipped with surge protection help to prevent damage
    to your computer from voltage spikes that can occur during electrical storms or following
    power interruptions. The level of protection is usually commensurate with the cost of the
    surge protector. Some surge protector manufacturers include warranty coverage for certain
    types of damage. Carefully read the device warranty when choosing a surge protector. A
    device with a higher joule rating offers more protection. Compare joule ratings to
    determine the relative effectiveness of different devices.
    NOTICE: Most surge protectors do not protect against power fluctuations or power
    interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect
    the telephone line from the telephone wall jack and disconnect your computer from the electrical
    outlet.

    Many surge protectors have a telephone jack for modem protection. See the surge protector
    documentation for modem connection instructions.
    NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network
    cable from the network wall jack during electrical storms.

    Line Conditioners
    NOTICE: Line conditioners do not protect against power interruptions.

    Line conditioners are designed to maintain AC voltage at a fairly constant level.

    Setting Up Yo ur Comput er

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    Uninterruptible Power Supplies
    NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or
    file damage.
    NOTE: To ensure maximum battery operating time, connect only your computer to a UPS.
    Connect other devices, such as a printer, to a separate power strip that provides surge
    protection.

    A UPS protects against power fluctuations and interruptions. UPS devices contain a battery
    that provides temporary power to connected devices when AC power is interrupted. The
    battery charges while AC power is available. See the UPS manufacturer documentation for
    information on battery operating time and to ensure that the device is approved by
    Underwriters Laboratories (UL).

    Turning Off Your Computer
    NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows®
    operating system shutdown, as described next, rather than by pressing the power button.
    NOTE: As an alternative to turning off your computer, you can set your computer to enter
    standby or hibernate mode. For more information, see the Tell Me How help file. To access the
    help file, see page 80.
    1

    Save and close any open files, exit any open programs, click the Start button, and then
    click Turn Off Computer.

    2

    In the Turn off computer window, click Turn off.
    The computer turns off after the shutdown process finishes.

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    3
    SECTION 3

    Using a Battery
    Battery Performance
    Checking the Battery Charge
    Charging the Battery
    Removing a Battery
    Installing a Battery
    Storing a Battery
    Battery and Power Problems



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    Battery Performance
    NOTE: Batteries for portable computers are covered only during the initial one-year period of
    the limited warranty for your computer. For more information about the Dell warranty for your
    computer, see page 145.

    Use a battery to power the computer when it is not connected to an electrical outlet. One
    battery is supplied as standard equipment in the battery bay.
    Battery operating time varies depending on operating conditions.
    Operating time may be significantly reduced when you perform operations including, but
    not limited to, the following:
    NOTE: It is recommended that you connect your computer to an electrical outlet when writing
    to a CD.



    Using optical drives, especially DVD and CD-RW drives.



    Using wireless communications devices, PC Cards, or USB devices.



    Using high-brightness display settings.



    Using 3D screen savers or other power-intensive programs such as 3D games and
    engineering programs.



    Running the computer in maximum performance mode. See "Power Management" in
    the Tell Me How help file for more information. To access the help file, see page 80.

    You can set power management options to alert you when the battery charge is low. You can
    also set power modes to optimize power consumption and battery charge time. See
    page 124 for additional information.
    CAUTION: Using an incompatible battery may increase the risk of fire or
    explosion. Replace the battery only with a compatible battery purchased from
    Dell. The lithium-ion battery is designed to work with your Dell™ computer. Do
    not use a battery from other computers with your computer.
    CAUTION: Do not dispose of batteries with household waste. When your battery
    no longer holds a charge, call your local waste disposal or environmental agency
    for advice on disposing of a lithium-ion battery. See "Battery Disposal" on
    page 17.
    CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
    Do not puncture, incinerate, disassemble, or expose the battery to temperatures
    above 65°C (149°F). Keep the battery away from children. Handle damaged or
    leaking batteries with extreme care. Damaged batteries may leak and cause
    personal injury or equipment damage.

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    Checking the Battery Charge
    The Microsoft® Windows® power meter window and

    icon, the battery charge gauge,

    and the low-battery warning provide information on the battery charge.

    Power Meter
    The Windows power meter indicates the remaining battery charge. To check the power
    meter, double-click the

    icon on the taskbar. For more information on the Power Meter

    tab, see "Power Management" in the Tell Me How help file. To access the help file, see
    page 80.
    If the computer is connected to an electrical outlet, a

    icon appears.

    Low-Battery Warning
    NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery
    warning. Then connect the computer to an electrical outlet. If the battery runs completely out of
    power, hibernate mode begins automatically.

    A pop-up window warns you when the battery charge is approximately 90 percent depleted.
    For more information on low-battery alarms, see "Power Management" in the Tell Me How
    help file. To access the help file, see page 80.

    Charging the Battery
    NOTE: The AC adapter charges a completely discharged battery in approximately 3 hours with
    the computer turned off. Charge time is significantly longer if the computer is on and running at
    high processor speeds and system activity levels. Running the computer at high system activity
    levels for extended periods of time may prevent the battery from charging.

    When you connect the computer to an electrical outlet or install a battery while the
    computer is connected to an electrical outlet, the computer checks the battery charge and
    temperature. If necessary, the AC adapter then charges the battery and maintains the
    battery charge.
    If the battery is hot from being used in your computer or being in a hot environment, the
    battery may not charge when you connect the computer to an electrical outlet.

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    The battery is too hot to start charging if the
    light flashes alternately green and orange.
    Disconnect the computer from the electrical outlet and allow the computer and the battery
    to cool to room temperature. Then connect the computer to an electrical outlet to continue
    charging the battery.
    NOTE: You can leave the battery in the computer as long as you like. The battery internal
    circuitry prevents the battery from overcharging.

    For more information on resolving problems with a battery, see "Power Management" in the
    Tell Me How help file. To access the help file, see page 80.

    Removing a Battery
    CAUTION: Before performing these procedures, disconnect the modem from the
    telephone wall jack.
    1

    Ensure that the computer is turned off or connected to an electrical outlet.

    2

    Slide and hold the battery latch.

    3

    Remove the battery.

    battery

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    U s i n g a B a t te r y

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  • Page 45

    Installing a Battery
    Slide the battery into the battery bay until the latch clicks.

    Storing a Battery
    Remove the battery when you store your computer for an extended period of time. A
    battery discharges during prolonged storage. After a long storage period, recharge the
    battery fully before you use it.

    Battery and Power Problems
    NOTE: See the Tell Me How help file for information on standby mode. To access the help file,
    see page 80.
    C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If
    the power light is blinking, the computer is in standby mode—press the power button to exit standby
    mode. If the light is off, press the power button to turn on the computer or exit a power management
    mode. If the computer does not turn on, press and hold the power button for several seconds.
    C H A R G E T H E B A T T E R Y — The battery charge may be depleted.
    1 Reinstall the battery.
    2 Use the AC adapter to connect the computer to an electrical outlet.
    3 Turn on the computer.
    — If the battery status light flashes orange or is a steady
    orange, the battery charge is low or depleted. Connect the computer to an electrical outlet.

    CHECK THE BATTERY STATUS LIGHT

    If the battery status light flashes green and orange, the battery is too hot to charge. Turn off the
    computer (see page 40), disconnect the computer from the electrical outlet, and then let the battery
    and computer cool to room temperature.
    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see
    page 126).
    TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with
    another device, such as a lamp.
    C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a
    light, ensure that the light is on.
    C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power
    protection devices, power strips, and the extension cable to verify that the computer turns on.
    E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen
    lamps, or other appliances.
    A D J U S T T H E P O W E R P R O P E R T I E S — See the Tell Me How help file or search for the keyword
    standby in the Help and Support Center. To access help, see page 80.

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    R E S E A T T H E M E M O R Y M O D U L E S — If the computer power light turns on but the display
    remains blank, reseat the memory modules (see page 100).

    If the battery is not charging
    S H U T D O W N T H E C O M P U T E R — Charge time is significantly longer if the computer is on and
    running at high processor speeds and system activity levels. Running the computer at high system
    activity levels for extended periods of time may prevent the battery from charging.

    If battery life is short
    S E E "B A T T E R Y P E R F O R M A N C E " O N P A G E 42 — Operating time may be significantly reduced
    under certain conditions.
    O P T I M I Z E P R O C E S S O R P E R F O R M A N C E A N D P O W E R C O N S U M P T I O N — See page 124.

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    4
    SECTION 4

    Using the Keyboard
    a n d To u c h Pa d
    Dell™ AccessDirect™ Button
    Numeric Keypad
    Keyboard Shortcuts
    Touch Pad
    Touch Pad or Mouse Problems
    External Keyboard Problems
    Unexpected Characters



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    Dell™ AccessDirect™ Button
    Press this button to launch a frequently used program, such as support and educational
    tools or your default Internet browser.

    Reprogramming the Button
    To change the reprogrammable button settings or to find information on using the button:
    1

    Click the Start button→ Control Panel→ Printers and Other Hardware→ Keyboard
    icon.

    2

    Click the AccessDirect tab.

    3

    Click the Help button and follow the instructions on the screen.

    Numeric Keypad
    numeric keypad

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    The numeric keypad functions like the numeric keypad on an external keyboard. Each key
    on the keypad has multiple functions. The keypad numbers and symbols are marked in blue
    on the right of the keypad keys.


    To enable the keypad, press

    . The



    To use the numeric function when the keypad is enabled, press
    key.



    To disable the keypad, press

    9

    light indicates that the keypad is active.
    and the desired

    again.

    Keyboard Shortcuts
    System Functions
    Opens the Task Manager window
    Enables and disables the numeric keypad
    Enables and disables the scroll lock

    Display Functions
    Switches the video image to the next display option.
    The options include the integrated display, an external
    monitor, and both displays simultaneously.
    NOTE: If the computer is connected to a television,
    you must enable the television through the Windows
    display settings (see page 58).
    Increases brightness on the integrated display only
    (not on an external monitor).
    Decreases brightness on the integrated display only
    (not on an external monitor).

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    Power Management
    Activates a power management mode. You can
    reprogram this keyboard shortcut to activate a
    different power management mode using the
    Advanced tab in the Power Options Properties
    window. See "Power Management" in the Tell Me How
    help file for more information. To access the help file,
    see page 80.

    Speaker Functions
    Increases the volume of the integrated speakers and
    external speakers, if attached
    Decreases the volume of the integrated speakers and
    external speakers, if attached
    Enables and disables the integrated speakers and
    external speakers, if attached

    Microsoft® Windows® Logo Key Functions
    Minimizes all open windows
    Maximizes all windows
    Runs Windows Explorer
    Opens the Run dialog box
    Opens the Search Results dialog box
    Opens the Search Results-Computer dialog box (if
    the computer is connected to a network)
    Opens the System Properties dialog box

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    To adjust keyboard operation, such as the character repeat rate, click the Start button→
    Control Panel→ Printers and Other Hardware→ Keyboard. Follow the instructions on the
    screen.

    Touch Pad
    The touch pad detects the pressure and movement of your finger to allow you to move the
    cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

    touch pad

    touch pad buttons



    To move the cursor, lightly slide your finger over the touch pad.



    To select an object, lightly tap once on the surface of the touch pad or use your thumb
    to press the left touch-pad button.



    To select and move (or drag) an object, position the cursor on the object and tap
    down-up-down on the touch pad. On the second down motion, leave your finger on
    the touch pad and move the selected object by sliding your finger over the surface.



    To double-click an object, position the cursor on the object and tap twice on the touch
    pad or use your thumb to press the left touch-pad button twice.

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    Customizing the Touch Pad
    You can use the Mouse Properties window to disable the touch pad or adjust its settings.
    1

    Click the Start button, click Control Panel, and then click Printers and Other
    Hardware.

    2

    Click Mouse.

    3

    In the Mouse Properties window, click the Device Settings tab.
    To disable the touch pad or mouse, highlight the device and click Disable.
    To change the touch pad or mouse settings, highlight the device, click Settings, select
    the desired setting(s), and then click Apply.

    4

    Click OK to save the settings and close the window, and then click OK again to exit
    the Mouse Properties window.

    Touch Pad or Mouse Problems
    CHECK THE TOUCH PAD SETTINGS —
    1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
    2 Click Mouse.
    3 Try adjusting the settings.
    C H E C K T H E M O U S E C A B L E — Shut down the computer (see page 40). Disconnect the mouse
    cable and check it for damage. Firmly reconnect the cable.
    If you are using a mouse extension cable, disconnect it and connect the mouse directly to the
    computer.
    TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D —
    1 Shut down the computer (see page 40).
    2 Disconnect the mouse.
    3 Turn on the computer.
    4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.
    If the touch pad operates correctly, the mouse may be defective.
    R E I N S T A L L T H E T O U C H P A D D R I V E R — See page 89.

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    External Keyboard Problems
    NOTE: When you attach an external keyboard, the integrated keyboard remains fully
    functional.
    C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer (see page 40). Disconnect the
    keyboard cable and check it for damage. Firmly reconnect the cable.
    If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the
    computer.
    CHECK THE EXTERNAL KEYBOARD —
    1 Shut down the computer (see page 40), wait 1 minute, and turn it on again.
    2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot
    routine.
    3 From the Windows® desktop, click the Start button, point to All Programs, point to Accessories,
    and click Notepad.
    4 Type some characters on the external keyboard and verify that they appear on the display.
    If you cannot verify these steps, you may have a defective external keyboard.
    TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E
    INTEGRATED KEYBOARD —
    1 Shut down the computer (see page 40).
    2 Disconnect the external keyboard.
    3 Turn on the computer.
    4 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and
    click Notepad.
    5 Type some characters on the external keyboard and verify that they appear on the display.
    If the characters appear now but did not with the external keyboard, you may have a defective external
    keyboard. Contact Dell (see page 126).

    Unexpected Characters
    D I S A B L E T H E N U M E R I C K E Y P A D . Press
    to disable the numeric keypad if numbers
    are displayed instead of letters. Verify that the numbers lock light is not lit.

    Using the Ke yboard and Touch Pa d

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    5
    SECTION 5

    Using CDs, DVDs, and
    Other Multimedia
    Using CDs and DVDs
    CD or DVD Problems
    Sound and Speaker Problems
    Connecting a Television to the Computer



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    Using CDs and DVDs
    For information about using CDs and DVDs in your computer, see the Tell Me How help
    file. To access the help file, see page 80.

    CD or DVD Problems
    If you cannot play a CD, CD-RW, DVD, or DVD+RW
    NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.

    High-speed CD drive vibration is normal and may cause noise. This noise does not indicate
    a defect with the drive or the CD.
    E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My
    Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and
    remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable
    disk and restart the computer. Verify that the

    light is blinking, indicating normal operation.

    T R Y A N O T H E R D I S C . Insert another disc to eliminate the possibility that the original disc is
    defective.
    A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right
    corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
    C L E A N T H E D R I V E O R D I S C — See "Cleaning Your Computer" in the Tell Me How help file for
    instructions. To access the help file, see page 80.

    If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
    1 Ensure that the computer is shut down and turned off (see page 40).
    2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly

    until the tray is partially ejected.

    3 Gently pull out the tray until it stops.

    If you hear an unfamiliar scraping or grinding sound
    • Ensure that the sound is not caused by the program that is running.
    • Ensure that the disk or disc is inserted properly.

    If the CD-RW or DVD+RW drive stops writing
    D I S A B L E S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D - RW O R
    D V D+ R W — Search for the keyword standby in the Help and Support Center. To access help, see
    page 80.

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    C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD creation
    software.
    E X I T A L L O T H E R O P E N P R O G R A M S — Exiting all other open programs before writing to the
    CD-RW or DVD+RW may alleviate the problem.

    Sound and Speaker Problems
    If you have a problem with integrated speakers
    A D J U S T T H E W I N D O W S ® V O L U M E C O N T R O L — Double-click the speaker icon in the lowerright corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
    Adjust the volume, bass, or treble controls to eliminate distortion.
    A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S . Press

    to disable (mute)

    or reenable the integrated speakers.
    R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R. See page 89.

    If you have a problem with external speakers
    NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you
    have been listening to MP3 songs, make sure that you did not turn the player volume down
    or off.
    C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S — See the setup diagram supplied with the
    speakers.
    TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with
    another device, such as a lamp.
    E N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the
    speakers.
    A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right
    corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust
    the volume, bass, or treble controls to eliminate distortion.
    TE S T T H E S P E A K E R S — Plug the speaker audio cable into the line-out connector on the
    computer. Ensure that the headphone volume control is turned up. Play a music CD.
    R U N T H E S P E A K E R S E L F - T E S T — Some speaker systems have a self-test button on the
    subwoofer. See the speaker documentation for self-test instructions.
    E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, or halogen
    lamps to check for interference.
    R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See page 89.

    U s i n g C D s , D V D s , a n d O t h e r M ul t i m e d i a

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    Connecting a Television to the Computer
    Your computer has an S-video TV-out connector that enables you to connect the computer
    to a television. Using a commercially available S-video cable or composite video cable, you
    can connect the computer to a television in one of two ways:
    NOTE: Video and audio cables for connecting your computer to a television are not included
    with your computer. Cables may be purchased at most consumer electronics stores.



    S-video (for a television with S-video input)



    Composite video (for a television with only a composite video input; also uses a
    composite TV-out adapter cable)

    The audio connector on the side of the computer enables you to connect the computer to
    your television or audio device, using a commercially available audio cable.
    NOTE: Diagrams for each connection combination appear at the beginning of each subsection
    to help you determine which method you should use.

    When you complete the cable connection, see "Enabling the Display Settings for a
    Television" on page 62 to ensure that the computer recognizes and works properly with the
    television.

    S-Video Connection

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    Before you begin, ensure that you have the following cables:
    S-video cable

    audio cable

    1

    Turn off the computer and the television and/or audio device you want to connect.

    2

    Plug one end of the S-video cable into the S-video connector on the computer.

    3

    Plug the other end of the S-video cable into your television.

    4

    Plug the single-connector end of the audio cable into the headphone connector on
    your computer.

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    5

    Plug the two RCA connectors on the other end of the audio cable into the audio input
    connectors on your television or other audio device.

    6

    Turn on the television, turn on any audio device you connected, and then turn on the
    computer.

    7

    See "Enabling the Display Settings for a Television" on page 62 to ensure that the
    computer recognizes and works properly with the television.

    Composite Video Connection

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    To connect the computer to a television that has a composite video input only, use a
    composite TV-out adapter cable. Before you begin, ensure that you have the following
    cables:
    composite TV-out adapter cable

    composite video cable

    audio cable

    1

    Turn off the computer and the television and/or audio device you want to connect.

    2

    Connect the composite TV-out adapter cable to the S-video TV-out connector on the
    computer.
    S-video TV-out connector
    S-video connector

    composite video
    connector

    composite TV-out
    adapter cable

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    3

    Plug one end of the composite video cable into the composite video connector on the
    composite TV-out adapter cable.

    4

    Plug the other end of the composite video cable into the composite video connector
    on the television.

    5

    Plug the single-connector end of the audio cable into the headphone connector on the
    computer.

    6

    Plug the two RCA connectors on the other end of the audio cable into the audio input
    connectors on your television or other audio device.

    Enabling the Display Settings for a Television
    ATI Video Controller
    NOTE: Ensure that you properly connect the television before you enable the display settings.

    62

    1

    Click the Start button and click the Control Panel icon.

    2

    Click Appearance and Themes and click Display.

    3

    Click the Settings tab and click Advanced.

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    4

    Click the Display tab.

    5

    Click the upper-left corner of the TV button to enable the television.

    6

    To play a DVD on the television, click the small "primary" button (resembles a bullseye) under the TV picture.
    NOTE: Various programs access the hardware in different ways. You may or may not need to
    click the primary button for operations other than playing DVDs.

    7

    Click Apply.

    8

    Click Yes to keep the new settings.

    9

    Click OK.

    DVD video is visible only on the display that is set to primary. While the DVD is playing,
    the DVD player window on your computer display is blank or (if the DVD player window is
    set to full-screen mode) the entire computer display screen is blank.
    Nvidia Video Controller
    NOTE: Ensure that you properly connect the television before you enable the display settings.
    1

    Open the Control Panel window.

    2

    Click the Start button and click the Control Panel icon.

    3

    Double-click the Display icon, click the Settings tab, and then click Advanced.

    4

    Click the TwinView tab.

    5

    Click the Clone button to enable the television.
    NOTE: Various programs access the hardware in different ways. You may or may not need to
    click the primary button for operations other than playing DVDs.

    6

    Click Apply.

    7

    Click OK to confirm the settings change.

    8

    Click Yes to keep the new settings.

    9

    Click OK.

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    6
    SECTION 6

    Setting Up a Home and
    Office Network
    Connecting to a Network Adapter
    Network Setup Wizard
    Network Problems
    Connecting to Wireless Local Area Networks



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    Connecting to a Network Adapter
    Before you connect your computer to a network, the computer must have a network adapter
    installed and a network cable connected to it.
    To connect a network cable:
    1

    Connect the network cable to the network adapter connector on your computer.
    NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is
    secure.

    2

    Connect the other end of the network cable to a network connection device, such as a
    network wall jack.

    NOTE: Do not use a network cable with a telephone wall jack.

    Network Setup Wizard
    The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide
    you through the process of sharing files, printers, or an Internet connection between
    computers in a home or small office.
    1

    66

    Click the Start button, point to All Programs→ Accessories→ Communications, and
    then click Network Setup Wizard.

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    2

    On the welcome screen, click Next.

    3

    Click Checklist for creating a network.
    NOTE: Selecting the connection method This computer connects directly to the Internet enables
    the integrated firewall provided with Windows XP.

    4

    Complete the checklist and required preparations, and return to the Network Setup
    Wizard.

    5

    Follow the instructions on the screen.

    Network Problems
    C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable connector is
    firmly connected to the connector on the computer and the network wall jack.
    C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — Green indicates that the
    network connection is active. If the status light is not green, try replacing the network cable. Amber
    indicates that the network adapter driver is loaded and the adapter is detecting activity.
    R E S T A R T T H E C O M P U T E R — Try to log on to the network again.
    C O N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R — Verify that your network settings are correct
    and that the network is functioning.

    Connecting to Wireless Local Area Networks
    Before you can connect to a wireless Local Area Network (LAN), you must have specific
    information about your network. Be sure to get the name of your wireless network along
    with any special security settings from your network administrator. These settings are
    unique to your network and cannot be provided by Dell.
    NOTE: These networking instructions do not apply to Bluetooth™ or cellular products.

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    Determining Your Network Type
    Wireless networks fall into two categories — infrastructure networks and ad-hoc networks.
    An infrastructure network uses routers or access points to connect several computers
    together. An ad-hoc network does not use routers or access points and consists of computers
    that broadcast to one another.

    Infrastructure Network

    Ad-Hoc Network

    NOTE: Most wireless networks are the infrastructure type. Consult your network administrator
    if you are unsure of the type of network to which you are connecting.

    Connecting to a Network in Windows XP
    Your wireless network card requires proper software and drivers in order to connect to a
    network. This software is pre-installed from the factory. If the software is removed or
    corrupted, follow the instructions listed in the User's Guide for your wireless card. The
    User’s Guide is located on your Drivers, Utilities, and Applications CD (that came with your
    computer) in the "User’s Guides-Network User’s Guides" category. The User’s Guide is also
    available on the Dell Support website at support.dell.com.
    1

    Click the Start button, Control Panel, and then click Switch to Classic View.

    2

    Double-click Network Connections.

    3

    Click Wireless Network Connection.
    The Wireless Network Connection icon is highlighted.

    4

    Under Network Tasks in the left-hand pane, click Change settings of this connection.
    The Wireless Network Connection Properties window appears.

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    5

    Select the Wireless Networks tab.

    NOTE: The names of wireless networks that your computer can see are listed in the Available
    Networks area.
    6

    Click Add.
    The Wireless network properties window appears.

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    7

    Enter the name of your network in the Network name (SSID) field.

    8

    If you are connecting to an ad-hoc network, which does not use any routers or access
    points, click the check box labeled This is a computer-to-computer (ad hoc) network;
    wireless access points are not used.

    9

    Click OK.
    Your new network name appears in the Preferred networks area.

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    Finalizing Your Network Connection (Security Settings)
    To finalize your connection, you must change your wireless security settings to match the
    wireless network to which you are trying to connect. Choose one of the following
    connection options based on the security settings for your network:


    Connecting to a Network with no Security-Related Requirements (Common for home
    and small office networks)



    Connecting to a Network with Wi-Fi Protected Access (WPA) Security Requirements



    Connecting to a Network with Wired Equivalent Protocol (WEP) Security
    Requirements
    NOTE: Network security settings are only provided by your network administrator and are
    unique to your network. Dell cannot provide this information.

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    Connecting to a Network With No Security-Related Requirements
    1

    In the Preferred networks area, click the name of your wireless network.

    2

    Click Properties.

    3

    From the Network Authentication drop-down menu, select Open.
    Earlier versions of the Dell wireless software may not contain the
    drop-down menus. If you are using an earlier version, deselect the Data encryption
    (WEP enabled) check box and go to
    step 5.

    4

    From the Data encryption drop-down menu, select Disabled.

    5

    Click OK.
    Your network setup is complete.
    NOTE: Your computer may take up to a minute to attach to the network.

    Connecting to a Network With Wi-Fi Protected Access (WPA) Security Requirements

    The following instructions are basic steps for connecting to a WPA network. If your network
    requires a user name, password, or domain-settings, consult the setup instructions in the
    User’s Guide for your wireless network card.
    NOTE: WPA protocols require that you know the Network Authentication and Data Encryption
    settings for your wireless network. In addition, your WPA-protected network may require special
    settings such as a network key, user name, password, and domain name. Be sure to get all
    necessary WPA settings from your network administrator before continuing.
    1

    In the Preferred networks section, click the name of your wireless network.

    2

    Click Properties.

    3

    From the Network Authentication drop-down menu, select your network
    authentication type (as provided by the network administrator).
    If you do not see the drop-down menus, you must update your wireless software before
    continuing. Download and install the latest version of your wireless driver software
    from the Dell Support website at support.dell.com.

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    4

    From the Data encryption drop-down menu, select your data encryption type
    (as provided by the network administrator).

    5

    If your wireless network requires a key, enter it in the Network key field.

    6

    Click OK.]
    Your network setup is complete.
    NOTE: Your computer may take up to a minute to attach to the network.

    Connecting to a Network With Wired Equivalent Protocol (WEP) Security Requirements
    1

    In the Preferred networks section, click the name of your wireless network.

    2

    Click Properties.

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    3

    From the Network Authentication drop-down menu, select Open.
    Earlier versions of Dell wireless software may not contain the
    drop-down menus. If you are using an earlier version, select the check box labeled
    Data encryption (WEP enabled) and go to step 5.

    74

    4

    From the Data encryption drop-down menu, select WEP.

    5

    If the wireless network does not require a network key (for example, password), go to
    step 8.

    6

    Deselect the check box labeled The key is provided for me automatically.

    7

    Enter the WEP network key, provided by your network administrator, in the Network
    key field.

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    8

    Enter this key again in the Confirm network key field.

    9

    Click OK.
    Your network setup is complete.
    NOTE: Your computer may take up to a minute to attach to the network.

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    7
    SECTION 7

    Solving Problems
    Finding Solutions
    Accessing Help
    Error Messages
    Video and Display Problems
    Scanner Problems
    Drive Problems
    PC Card Problems
    General Program Problems
    Resolving Other Technical Problems
    If Your Computer Gets Wet
    If You Drop or Damage Your Computer
    Drivers
    Resolving Software and Hardware Incompatibilities
    Using System Restore
    Reinstalling Microsoft® Windows® XP



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    Finding Solutions
    NOTE: If you have a problem with an external device, see the device documentation or contact
    the manufacturer.

    Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find
    the answers to your questions.

    See page 45.

    Press the power button to
    exit standby mode. See the
    Tell Me How help file for
    more information on
    standby mode.
    Get technical assistance from
    Dell. See page 126.

    ®

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    See page 81.
    See page 57.
    See page 38
    See page 35.
    See page 83.
    See page 52.
    See page 53.
    See page 53.
    See page 84–85.
    See page 67.
    See page 80.
    See page 85.
    See page 35.
    See page 36.

    See page 86.

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    Accessing Help
    TO A C C E S S T H E TE L L M E H O W H E L P F I L E —
    1 Click the Start button and click Help and Support.
    2 Click User and system guides and click User’s guides.
    3 Click Tell Me How.
    TO A C C E S S H E L P I N W I N D O W S X P —
    1 Click the Start button and click Help and Support.
    2 Type a word or phrase that describes your problem and then click the arrow
    icon.
    3 Click the topic that describes your problem.
    4 Follow the instructions shown on the screen.

    Error Messages
    If the message is not listed, see the documentation for the operating system or the program
    that was running at the time the message appeared.

    THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION
    D R I V E — The file that you are trying to copy is too large to fit on the disk, or
    the disk is too full. Try copying the file to a different disk or use a larger capacity
    disk.
    A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
    C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in
    filenames.
    I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a
    nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
    N O N - S Y S T E M D I S K O R D I S K E R R O R — A floppy disk is in the floppy drive.
    Remove the floppy disk and restart the computer.

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    NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND
    T R Y A G A I N — You have too many programs open. Close all windows and open
    the program that you want to use.
    O P E R A T I N G S Y S T E M N O T F O U N D — Contact Dell (see page 126).
    A R E Q U I R E D .DLL F I L E W A S N O T F O U N D — The program that you are
    trying to open is missing an essential file. Remove and then reinstall the program.
    1 Click the Start button.
    2 Click Control Panel.
    3 Click Add or Remove Programs.
    4 Select the program you want to remove.
    5 Click Remove or Change/Remove and follow the prompts on the screen.
    6 See the program documentation for installation instructions.
    X :\ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — Insert a disk
    into the drive and try again.

    Video and Display Problems
    If the display is blank
    NOTE: If you are using a program that requires a higher resolution than your computer
    supports, it is recommended that you attach an external monitor to your computer.

    CHECK THE
    has power.

    LIGHT

    — When the

    light is blinking, the computer

    • If the
    light is blinking, the computer is in standby mode—press the
    power button to exit standby mode.
    • If the

    light is off, press the power button.

    • If the
    light is on, your power management settings may have caused the
    display to turn off. Try pressing any key or move the cursor to exit standby
    mode.

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    C H E C K T H E B A T T E R Y — If you are using a battery to power your computer,
    the battery charge may be depleted. Connect the computer to an electrical outlet
    using the AC adapter, and turn on the computer.
    TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is
    working by testing it with another device, such as a lamp.
    C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If
    the AC adapter has a light, ensure that it is on.
    CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET —
    Bypass power protection devices, power strips, and the extension cable to verify
    that the computer turns on. To access the help file, see page 80.
    A D J U S T T H E P O W E R P R O P E R T I E S — Search for the keyword standby in
    the Windows Help and Support Center. To access the help file, see page 80.
    S W I T C H T H E V I D E O I M A G E — If your computer is attached to an external
    monitor, press

    to switch the video image to the display.

    NOTE: If the computer is connected to a television, you must enable the
    television through the Windows display settings (see page 59).

    If the display is difficult to read
    A D J U S T T H E B R I G H T N E S S — See the Tell Me How help file for instructions
    on adjusting the brightness. To access the help file, see page 80.
    A D J U S T T H E F O N T A N D I C O N S I Z E S — See page 32.
    MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR —
    If your external speaker system includes a subwoofer, ensure that the subwoofer is
    at least 60 cm (2 ft) away from the computer or external monitor.
    E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent
    lights, halogen lamps, or other appliances.

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    RO T AT E T H E C O MP U T E R T O F A C E A D IF F E R EN T D IR E C T IO N —
    Eliminate sunlight glare, which can cause poor picture quality.
    ADJUST THE WINDOWS DISPLAY SETTINGS —
    1 Click the Start button and click Control Panel.
    2 Click Appearance and Themes.
    3 Click the area you want to change or click the Display icon.
    4 Try different settings for Color quality and Screen resolution.
    S E E "E R R O R M E S S A G E S " — If an error message appears, see page 80.

    If only part of the display is readable
    CONNECT AN EXTERNAL MONITOR —
    1 Turn off your computer and connect an external monitor to the computer.
    2 Turn on the computer and the monitor, and adjust the monitor brightness and
    contrast controls.
    If the external monitor works, the computer display or video controller may be
    defective. Contact Dell (see page 126).

    Scanner Problems
    C H E C K T H E P O W E R C A B L E C O N N E C T I O N — Ensure that the scanner
    power cable is firmly connected to a working electrical power source and that the
    scanner is turned on.
    C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner
    cable is firmly connected to the computer and to the scanner.
    U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a
    locking tab or button.
    R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for
    instructions.

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    Drive Problems
    NOTE: For information on saving files to a floppy disk, see the Tell Me How help file. To access
    the help file, see page 80.

    If you cannot save a file to a floppy drive
    E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start
    button and click My Computer. If the drive is not listed, perform a full scan with
    your antivirus software to check for and remove viruses. Viruses can sometimes
    prevent Windows from recognizing the drive. Insert a bootable disk and restart
    the computer. Verify that the

    light is blinking, indicating normal operation.

    E N S U R E T H A T T H E D I S K I S N O T W R I T E - P R O T E C T E D — You cannot save
    data to a write-protected disk. See the following figure.

    write-protected

    not writeprotected
    back of floppy disk

    T R Y A N O T H E R F L O P P Y D I S K — Insert another disk to eliminate the
    possibility that the original disk is defective.
    RE C O NN E C T T H E D R I V E —
    1 Save and close any open files, exit any open programs, and shut down the
    computer.
    2 Disconnect and reconnect the drive
    3 Turn on the computer.
    C L E A N T H E D R I V E — See "Cleaning Your Computer" in the Tell Me How
    help file for instructions. To access the help file, see page 80.

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    If you have problems with a hard drive
    A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot
    hard drive may prevent the operating system from starting. Try allowing the
    computer to return to room temperature before turning it on.
    CHECK THE DRIVE FOR ERRORS —
    1 Click the Start button and click My Computer.
    2 Right-click the drive letter (local disk) that you want to scan for errors, and
    then click Properties.
    3 Click the Tools tab.
    4 Under Error-checking, click Check Now.
    5 Click Start.

    PC Card Problems
    C H E C K T H E P C C A R D — Ensure that the PC Card is properly inserted into
    the connector.
    E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S ® — Doubleclick the Unplug or Eject Hardware icon in the Windows taskbar. Ensure that
    the card is listed.
    IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD —
    Contact Dell (see page 126).
    I F Y O U H A V E P R O B L E M S W I T H A PC C A R D N O T P R O V I D E D B Y
    D E L L — Contact the PC Card manufacturer.

    General Program Problems
    NOTE: Software usually includes installation instructions in its documentation or on a floppy
    disk or CD.

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    A program crashes
    S E E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers
    maintain websites with information that may help you solve the problem. Ensure
    that you properly installed and configured the program. Reinstall the program if
    necessary.

    A program stops responding
    END THE PROGRAM —
    1 Simultaneously press

    .

    2 Click the Applications tab, and then select the program that is no longer

    responding.

    3 Click End Task.

    Error messages appear
    R E V I E W "E R R O R M E S S A G E S " O N P A G E 80 — Look up the message and
    take the appropriate action. See the software documentation.

    Resolving Other Technical Problems
    G O T O T H E D E L L S U P P O R T W E B S I T E — Go to support.dell.com for help
    with general usage, installation, and troubleshooting questions. See "Dell
    Technical Support Policy (U.S. Only)" on page 125 for a description of the
    hardware and software support provided by Dell.
    E - M A I L D E L L — Go to support.dell.com and then click E-Mail Dell in the
    Communicate list. Send an e-mail message to Dell about your problem; you can
    expect to receive an e-mail message from Dell within hours. See "Dell Technical
    Support Policy (U.S. Only)" on page 125 for a description of the hardware and
    software support provided by Dell.

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    C O N T A C T D E L L — If you cannot solve your problem using the Dell™ Support
    website or e-mail service, call Dell for technical assistance (see page 126). See
    "Dell Technical Support Policy (U.S. Only)" on page 125 for a description of the
    hardware and software support provided by Dell.

    If Your Computer Gets Wet
    CAUTION: Perform this procedure only after you are certain that it is safe to do
    so. If the computer is connected to an electrical outlet, it is recommended that
    you turn off AC power at the circuit breaker before attempting to remove the
    power cables from the electrical outlet. Use the utmost caution when removing
    wet cables from a live power source.
    1

    Shut down the computer (see page 40), disconnect the AC adapter from the
    computer, and then disconnect the AC adapter from the electrical outlet.

    2

    Turn off any attached external devices, and disconnect them from their power sources
    and then from the computer.

    3

    Ground yourself by touching one of the metal connectors on the back of the computer.

    4

    Remove any installed PC Cards, and put them in a safe place to dry.

    5

    Remove the battery.

    6

    Wipe off the battery and put it in a safe place to dry.

    7

    Wipe off the display.

    8

    Remove the hard drive (see page 106).

    9

    Remove the memory module(s) (see page 100).

    10

    Open the display and place the computer right-side up across two books or similar
    props to let air circulate all around it. Let the computer dry for at least 24 hours in a
    dry area at room temperature.
    NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.
    CAUTION: To help prevent electrical shock, verify that the computer is
    thoroughly dry before continuing with the rest of this procedure.

    11

    Ground yourself by touching one of the metal connectors on the back of the computer.

    12

    Replace the memory module(s), the memory module cover, and the screw(s).

    13

    Replace the hard drive.

    14

    Replace any PC Cards you removed.

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    15

    Replace the battery.

    16

    Turn on the computer and verify that it is working properly.
    NOTE: See "Limited Warranties and Return Policy" on page 145 for information on your
    warranty coverage.

    If the computer does not start, or if you cannot identify the damaged components, contact
    Dell (see page 126).

    If You Drop or Damage Your Computer
    1

    Save and close any open files, exit any open programs, and shut down the computer
    (see page 40).

    2

    Disconnect the AC adapter from the computer and from the electrical outlet.

    3

    Turn off any attached external devices, and disconnect them from their power sources
    and then from the computer.

    4

    Remove and reinstall the battery.

    5

    Turn on the computer.
    NOTE: See "Limited Warranties and Return Policy" on page 145 for information on your
    warranty coverage.

    If the computer does not start, or if you cannot identify the damaged components, contact
    Dell (see page 126).

    Drivers
    What Is a Driver?
    A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices
    require a driver program.
    A driver acts like a translator between the device and the programs that use the device. Each
    device has its own set of specialized commands that only its driver recognizes.

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    Many drivers such as the keyboard driver come with your Microsoft® Windows® operating
    system. You may need to install drivers if:


    You upgrade your operating system.



    You reinstall your operating system.



    You connect or install a new device.

    If you experience a problem with any device, perform the steps in the following sections to
    identify whether the driver is the source of your problem and to update the driver, if
    necessary.

    Identifying Drivers
    1

    Click the Start button and click Control Panel.

    2

    In the Control Panel window, under Pick a Category, click Performance and
    Maintenance.

    3

    In the Performance and Maintenance window, click System.

    4

    In the System Properties screen, click the Hardware tab.

    5

    Click Device Manager.

    6

    In the Device Manager window, scroll down the list to see if any device has an
    exclamation point (a yellow circle with a [!]) on the device icon.
    If an exclamation point is next to the device name, you may need to reinstall the driver
    or install a new driver.

    Reinstalling Drivers
    NOTICE: The Dell Support website and your Drivers and Utilities CD provide approved drivers
    for Dell™ computers. If you install drivers obtained from other sources, your computer might not
    work correctly.

    Using Windows XP Device Driver Rollback

    If a problem occurs on your computer after you install or update a driver, use Windows XP
    Device Driver Rollback to replace the driver with the previously installed version.

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    To use Device Driver Rollback:
    1

    Click the Start button and click Control Panel.

    2

    In the Control Panel window, under Pick a Category, click Performance and
    Maintenance.

    3

    In the Performance and Maintenance window, click System.

    4

    In the System Properties screen, click the Hardware tab.

    5

    Click Device Manager.

    6

    In the Device Manager window, right-click the device for which the new driver was
    installed, and then click Properties.

    7

    Click the Drivers tab.

    8

    Click Roll Back Driver.

    If Device Driver Rollback does not resolve the problem, then use System Restore (see
    page 92) to return your operating system to the operating state it was in before you installed
    the new driver.
    Using the Drivers and Utilities CD

    If using Device Driver Rollback or System Restore (see page 92) does not resolve the
    problem, then reinstall the driver from the Drivers and Utilities CD.
    1

    Save and close any open files, and exit any open programs.

    2

    Insert the Drivers and Utilities CD.
    In most cases, the CD starts running automatically. If it does not, start Windows
    Explorer, click your CD drive directory to display the CD contents, and then doubleclick the autocd.exe file. The first time that you run the CD, it might prompt you to
    install setup files. Click OK, and follow the instructions on the screen to continue.

    3

    From the Language drop-down menu in the toolbar, select your preferred language for
    the driver or utility (if available).
    A welcome screen appears.

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    4

    Click Next. The CD automatically scans your hardware to detect drivers and utilities
    used by your computer.
    After the CD completes the hardware scan, you can also detect other drivers and
    utilities. Under Search Criteria, select the appropriate categories from the System
    Model, Operating System, and Topic drop-down menus.
    A link or links appear(s) for the specific drivers and utilities used by your computer.

    5

    Click the link of a specific driver or utility to display information about the driver or
    utility that you want to install.

    6

    Click the Install button (if present) to begin installing the driver or utility. At the
    welcome screen, follow the screen prompts to complete the installation.
    If no Install button is present, automatic installation is not an option. For installation
    instructions, either see the appropriate instructions in the following subsections, or
    click Extract, follow the extracting instructions, and read the readme file.
    If instructed to navigate to the driver files, click the CD directory on the driver
    information window to display the files associated with that driver.

    Manually Reinstalling Drivers for Windows XP
    1

    After extracting the driver files to your hard drive as described in the previous section,
    click the Start button and right-click My Computer.

    2

    Click Properties.

    3

    Click the Hardware tab and click Device Manager.

    4

    Double-click the type of device for which you are installing the driver (for example,
    Modems or Infrared devices).

    5

    Double-click the name of the device for which you are installing the driver.

    6

    Click the Driver tab and click Update Driver.

    7

    Click Install from a list or specific location (Advanced) and click Next.

    8

    Click Browse, and browse to the location to which you previously extracted the driver
    files.

    9

    When the name of the appropriate driver appears, click Next.

    10

    Click Finish and restart your computer.

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    Resolving Software and Hardware
    Incompatibilities
    Windows XP IRQ conflicts occur if a device either is not detected during the operating
    system setup or is detected but incorrectly configured.
    To check for conflicts on a computer running Windows XP:
    1

    Click the Start button and click Control Panel.

    2

    Click Performance and Maintenance and click System.

    3

    Click the Hardware tab and click Device Manager.

    4

    In the Device Manager list, check for conflicts with the other devices.
    Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device
    or a red X if the device has been disabled.

    5

    Double-click any conflict to display the Properties window.
    If an IRQ conflict exists, the Device status area in the Properties window reports the
    cards or devices that share the device's IRQ.

    6

    Resolve conflicts by reconfiguring the devices or removing the devices from the Device
    Manager.

    To use the Windows XP Hardware Troubleshooter:
    1

    Click the Start button and click Help and Support.

    2

    Type hardware troubleshooter in the Search field and click the arrow to start the
    search.

    3

    Click Hardware Troubleshooter in the Search Results list.

    4

    In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my
    computer, and click Next.

    Using System Restore
    The Microsoft® Windows® XP operating system provides System Restore to allow you to
    return your computer to an earlier operating state (without affecting data files) if changes
    to the hardware, software, or other system settings have left the computer in an undesirable
    operating state. See the Help and Support Center for information on using System Restore.
    To access help, see page 80.

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    NOTICE: Make regular backups of your data files. System Restore does not monitor your data
    files or recover them.

    Creating a Restore Point
    1

    Click the Start button and click Help and Support.

    2

    Click System Restore.

    3

    Follow the instructions on the screen.

    Restoring the Computer to an Earlier Operating State
    If problems occur after you install a device driver, use Device Driver Rollback (see page 89)
    to resolve the problem. If that is unsuccessful, then use System Restore.
    NOTICE: Before you restore the computer to an earlier operating state, save and close all open
    files and close all open programs. Do not alter, open, or delete any files or programs until the
    system restoration is complete.
    1

    Click the Start button, point to All Programs→ Accessories→ System Tools, and then
    click System Restore.

    2

    Ensure that Restore my computer to an earlier time is selected and click Next.

    3

    Click a calendar date to which you want to restore your computer.
    The Select a Restore Point screen provides a calendar that allows you to see and select
    restore points. All calendar dates with available restore points appear in bold.

    4

    Select a restore point and click Next.
    If a calendar date has only one restore point, then that restore point is automatically
    selected. If two or more restore points are available, click the restore point that you
    prefer.

    5

    Click Next.
    The Restoration Complete screen appears after System Restore finishes collecting
    data and then the computer restarts.

    6

    After the computer restarts, click OK.
    To change the restore point, you can either repeat the steps using a different restore
    point, or you can undo the restoration.

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    Undoing the Last System Restore
    NOTICE: Before you undo the last system restore, save and close all open files and close all
    open programs. Do not alter, open, or delete any files or programs until the system restoration is
    complete.
    1

    Click the Start button, point to All Programs→ Accessories→ System Tools, and then
    click System Restore.

    2

    Click Undo my last restoration and click Next.

    3

    Click Next.
    The System Restore screen appears and the computer restarts.

    4

    After the computer restarts, click OK.

    Enabling System Restore

    If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System
    Restore is automatically disabled. To see if System Restore is enabled:
    1

    Click the Start button and click Control Panel.

    2

    Click Performance and Maintenance.

    3

    Click System.

    4

    Click the System Restore tab.

    5

    Ensure that Turn off System Restore is unchecked.

    Reinstalling Microsoft® Windows® XP
    Before You Reinstall
    If you are reinstalling the Windows XP operating system to correct a problem with a newly
    installed driver, use Windows XP Device Driver Rollback (see page 89) to replace the device
    driver with the previously installed version.
    If Device Driver Rollback does not resolve the problem, then use System Restore (see
    page 92) to return your operating system to the operating state it was in before you installed
    the new device driver.

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    Reinstalling Windows XP
    To reinstall Windows XP, perform the steps in the following sections in the order in which
    they are listed.
    The reinstallation process can take 1 to 2 hours to complete. After the reinstallation is
    complete, you need to reinstall the device drivers, virus protection program, and other
    software.
    NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options
    can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not
    reinstall Windows XP unless instructed to do so by a Dell technical support representative.
    NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed
    on your computer before you reinstall Windows XP. See the documentation that came with the
    software for instructions.

    Preparing to Boot From the Operating System CD
    1

    Insert the Operating System CD.

    2

    Exit any program or utility that might run after you insert the CD.

    3

    Shut down (see page 40) and restart the computer.

    4

    Press

    immediately after the DELL™ logo appears.

    If the operating system logo appears, wait until you see the Windows desktop, and
    then shut down the computer and try again.
    5

    Use the arrow keys to select CD-ROM and press

    6

    When the Press any key to boot from CD message appears on the screen, press
    any key.

    .

    Starting Windows XP Setup
    1

    When the Windows XP Setup screen appears, press
    Windows now.

    2

    Read the information in the Microsoft Windows Licensing Agreement screen, and
    then press

    to select To set up

    to accept the license agreement.

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    3

    If your computer already has Windows XP installed and you want to recover your
    current Windows XP data, type r to select the repair option, and then remove the CD
    from the drive.

    4

    If you want to install a new copy of Windows XP, press

    to select the fresh copy

    option.
    5

    Press
    to select the highlighted partition (recommended), and then follow
    the instructions on the screen.
    NOTE: The time required to complete the setup depends on the size of the hard drive and the
    speed of your computer.

    The Windows XP Setup screen appears, and the operating system begins to copy files
    and install the devices. The computer restarts multiple times.
    Completing the GUI Setup
    NOTICE: When the computer restarts, do not press a key when the following message appears:
    Press any key to boot from the CD.
    1

    When the Regional and Language Options screen appears, select the settings for your
    location and click Next.

    2

    Enter your name and organization (optional) in the Personalize Your Software screen
    and click Next.

    3

    If you are reinstalling Windows XP Home Edition, at the What's your computer's name
    window, enter a name for your computer (or accept the name provided) and click
    Next.
    If you are reinstalling Windows XP Professional, at the Computer Name and
    Administrator Password window, enter a name for your computer (or accept the one
    provided) and a password, and then click Next.

    4

    If you have a modem installed, enter the requested information and click Next when
    the Modem Dialing Information screen appears.

    5

    Enter the date, time, and time zone in the Date and Time Settings window and click
    Next.

    6

    If your computer has a network adapter, click Typical in the Networking Settings screen
    and click Next.
    If your computer does not have a network adapter, this option does not appear.

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    7

    If you are reinstalling Windows XP Professional, you may be prompted to provide
    further network information regarding your network configuration, such as the domain
    name or workgroup name. If you are unsure of your settings, accept the default
    selections.
    Windows XP installs the operating system components, configures the computer, and
    then restarts the computer.

    Completing the Operating System Setup
    NOTICE: When the computer restarts, do not press a key when the following message appears:
    Press any key to boot from the CD.
    1

    When the Welcome to Microsoft screen appears, click Next.

    2

    When the How will this computer connect to the Internet? message
    appears, click Skip.

    3

    When the Ready to register with Microsoft? screen appears, click No, not at this time
    and click Next.
    When the Who will use this computer? screen appears, you can enter up to five users.

    4

    Click Next.

    5

    Click Finish to complete the setup and remove the CD from the drive.

    Reinstalling Drivers and Software
    1

    Reinstall the appropriate drivers (see page 89).

    2

    Reinstall your virus protection software. See the documentation that came with the
    software for instructions.

    3

    Reinstall your other software programs. See the documentation that came with the
    software for instructions.

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    8
    SECTION 8

    Adding and Replacing
    Pa r t s
    Before You Add or Replace Parts
    Memory
    Modem and Mini PCI Card
    Hard Drive
    CD or DVD Drive
    Keyboard



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    Before You Add or Replace Parts
    CAUTION: Before working inside your computer, read the safety instructions at
    the front of this document (see page 11).
    1

    Ensure that the work surface is flat and clean to prevent scratching the computer
    cover.

    2

    Save and close any open files, exit any open programs, and then shut down the
    computer (see page 40).

    3

    Disconnect the computer from the electrical outlet.

    4

    Wait 10 to 20 seconds, and then disconnect any attached devices.

    5

    Remove any installed PC Cards and the battery.
    NOTICE: Handle components and cards by their edges, and avoid touching pins and contacts.
    Ground yourself by touching a metal connector on the back of the computer. Continue to ground
    yourself periodically during this procedure.

    Memory
    You can increase your computer memory by installing memory modules on the system
    board. See page 115 for information on the memory supported by your computer. Install
    only memory modules that are intended for your computer.
    1

    Complete the instructions in the preceding section, "Before You Add or Replace Parts."

    2

    Turn the computer over, loosen the captive screw on the memory module cover, and
    lift the cover away from the computer.

    captive screw

    memory
    module cover

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    NOTE: Memory modules purchased from Dell are covered under your computer warranty.
    3

    If you are replacing a memory module, remove the existing module:
    a

    Use your fingertips to carefully spread apart the securing clips on each end of the
    memory module connector until the module pops up.

    b

    Remove the module from the connector.

    securing clips

    memory module
    4

    Ground yourself and install the new memory module.
    NOTE: If the memory module is not installed properly, the computer may not boot properly. No
    error message indicates this failure.
    a

    Align the notch in the module edge connector with the tab in the connector slot.

    b

    Slide the module firmly into the slot at a 45-degree angle, and rotate the module
    down until it clicks into place. If you do not feel the click, remove the module and
    reinstall it.

    Adding and Re placing Parts

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    5

    Replace the cover.
    NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it.
    Forcing the cover to close may damage your computer.

    6

    Insert the battery into the battery bay, or connect the AC adapter to your computer
    and an electrical outlet.

    7

    Turn on the computer.

    As the computer boots, it detects the additional memory and automatically updates the
    system configuration information.
    To confirm the amount of memory installed in the computer, click the Start button, click
    Help and Support, and then click Computer Information.

    Modem and Mini PCI Card

    102

    1

    Complete the instructions in "Before You Add or Replace Parts" on page 100.

    2

    Turn the computer over, loosen the captive screw on the modem/Mini PCI card cover,
    and lift the cover away from the computer.

    Adding and Replacing Pa rts



  • Page 103

    screw

    modem/Mini
    PCI card cover

    3

    Continue to the appropriate section:


    To add a modem, see the following section, "Adding a Modem."



    To add a Mini PCI card, see page 104.

    Adding a Modem
    If you ordered the optional modem at the same time that you ordered your computer, Dell
    installed the modem for you.
    1

    When you replace the modem, remove the existing modem:
    a

    Remove the screws securing the modem to the system board, and set them aside.

    b

    Pull straight up on the attached pull-tab to lift the modem out of its connector on
    the system board and disconnect the modem cable.

    Adding and Re placing Parts

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    screws (2)

    modem cable connector

    modem cable

    pull-tab
    2

    Connect the modem cable to the modem.
    NOTICE: The cable connectors are keyed for correct insertion; do not force the connections.

    3

    Align the modem with the screw holes, and press the modem into the connector on
    the system board.

    4

    Install the screws to secure the modem to the system board.

    5

    Replace the cover.

    Adding a Mini PCI Card
    CAUTION: FCC rules strictly prohibit users from installing 5 GHz (802.11a,
    802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances
    should the user install such a device. Only trained Dell service personnel are
    authorized to install a 5 GHz Wireless LAN Mini PCI card.
    If you are removing and/or installing a 2.4 GHz (802.11b, 802.11b/g) Mini PCI
    Card, please follow the instructions noted below. Only products approved for use
    in your portable computer may be installed. Approved Mini PCI Cards may be
    purchased only from Dell.
    NOTE: 2.4 GHz Wireless LAN PC Cards may be removed and installed by the user.

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    If you ordered a Mini PCI card with your computer, the card is already installed.
    1

    If a Mini PCI card is not already installed, go to step 2. If you are replacing a Mini PCI
    card, remove the existing card:
    a

    Disconnect the Mini PCI card from any attached cables.

    b

    Release the Mini PCI card by spreading the metal securing tabs until the card
    pops up slightly.

    c

    Lift the Mini PCI card out of its connector.

    Mini PCI card

    antenna cables

    metal securing tabs (2)
    Mini PCI card connector
    NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card.
    NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the
    connectors and realign the card.

    Adding and Re placing Parts

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    2

    Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini
    PCI card into the connector until it clicks.
    Mini PCI card

    antenna cables

    Mini PCI card connector
    3

    Connect the antenna cables to the Mini PCI card.

    4

    Replace the cover and tighten the screw.

    Hard Drive
    CAUTION: If you remove the hard drive from the computer when the drive is hot,
    do not touch the metal housing of the hard drive.
    NOTICE: To prevent data loss, shut down your computer (see page 40) before removing the
    hard drive. Do not remove the hard drive while the computer is on, in standby mode, or in
    hibernate mode.
    NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.
    NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources
    other than Dell.
    NOTE: You need the Operating System CD to install the Microsoft® Windows® operating
    system. You also need the Drivers and Utilities CD for your computer to install the drivers and
    utilities on the new hard drive.

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    To replace the hard drive in the hard drive bay:
    1

    Complete the instructions in "Before You Add or Replace Parts" on page 100.

    2

    Turn the computer over, and remove the hard drive screws.
    screws (2)

    hard drive

    NOTICE: When the hard drive is not in the computer, store it in protective antistatic
    packaging. See "Protecting Against Electrostatic Discharge" on page 17.
    3

    Slide the hard drive out of the computer.

    4

    Remove the new drive from its packaging.
    Save the original packaging for storing or shipping the hard drive.
    NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force,
    you may damage the connector.

    5

    Insert the drive into the bay, and push the hard drive until it is fully seated in the bay.

    6

    Replace and tighten the screws.

    7

    Use the Operating System CD to install the operating system for your computer (see
    page 94).

    8

    Use the Drivers and Utilities CD to install the drivers and utilities for your computer
    (see page 89).

    Adding and Re placing Parts

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    Returning a Hard Drive to Dell
    Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise,
    the hard drive may be damaged in transit.

    hard drive
    foam
    packaging

    CD or DVD Drive
    1

    Complete the instructions in "Before You Add or Replace Parts" on page 100.

    2

    Turn the computer over, remove the screw from the memory module cover, and lift the
    cover away from the computer.

    screw

    memory
    module cover

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  • Page 109

    3

    Remove the screw labeled "O" next to the memory module cover.

    lever

    CD or DVD
    drive

    screw
    4

    Press the lever next to the memory module connectors in the direction of the arrow on
    the lever (towards the drive) to release the drive.

    5

    Pull the drive out of the bay.

    6

    Slide the new drive into the bay until the drive is fully seated.

    7

    Replace the screw that you removed in step 3.

    8

    Replace the memory module cover and screw.

    Keyboard
    1

    Complete the instructions in "Before You Add or Replace Parts" on page 100.

    2

    Use a small flat-blade screwdriver or plastic scribe to lift the notched right edge of the
    hinge cover, and pry the cover loose from the hinges and bottom case.

    Adding and Re placing Parts

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    hinge cover

    3

    Lift the hinge cover up and away from the hinges and bottom case.

    4

    Remove the four keyboard screws.
    screws (4)

    keyboard

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  • Page 111

    NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to
    replace. Be careful when removing and handling the keyboard.
    5

    Lift the keyboard out of the bottom case, and rest it on the display hinges so that the
    keyboard connector is exposed.

    6

    Pull up on the keyboard connector to disconnect it from the interface connector on
    the system board.

    keyboard connector
    interface connector
    7

    Remove the keyboard from the bottom case.
    NOTICE: To avoid damage to the connector pins, press the keyboard connector evenly into the
    interface connector on the system board, and do not reverse the keyboard connector.

    8

    Connect the keyboard connector of the replacement keyboard to the interface
    connector on the system board.

    Adding and Re placing Parts

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    screws (4)

    securing tabs (4)
    keyboard connector
    interface connector
    9

    Insert the four securing tabs on the keyboard into their respective slots in the palm
    rest, and lower the keyboard into the bottom case.
    Ensure that all four securing tabs are engaged before trying to completely seat the
    keyboard.

    112

    10

    Replace the four keyboard screws.

    11

    Replace the hinge cover.

    Adding and Replacing Pa rts



  • Page 113

    9
    SECTION 9

    Appendix
    Specifications
    Using the System Setup Program
    System and Battery Performance Optimization
    Dell Technical Support Policy (U.S. Only)
    Contacting Dell
    Regulatory Notices
    Limited Warranties and Return Policy



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    Specifications
    NOTE: Power management features limit the processor speed when the computer is running on
    battery power, to maintain system cooling requirements, and/or to maintain system power
    requirements.
    Microprocessor
    Microprocessor

    Intel® Pentium® 4 processor
    (Inspiron™ 5100)
    Mobile Intel Pentium 4 processor
    (Inspiron 5150)

    L1 cache

    8 KB (internal)

    L2 cache

    512 KB

    External bus frequency

    533 MHz

    System Information
    System chip set

    Intel 845PE (Inspiron 5100)
    Intel 852PM (Inspiron 5150)

    Data bus width

    64 bits

    DRAM bus width

    64 bits

    Microprocessor address bus width

    32 bits

    PC Card

    114

    Appendix

    CardBus controller

    TI PCI4510

    PC Card connector

    supports one Type I or Type II card

    Cards supported

    3.3 V and 5 V

    PC Card connector size

    68 pins

    Data width (maximum)

    PCMCIA 16 bits
    CardBus 32 bits



  • Page 115

    Memory
    Memory module connector

    two user-accessible SODIMM sockets

    Memory module capacities

    64, 128, 256, and 512 MB

    Memory type

    2.5-V DDR SODIMM

    Standard memory

    128 MB

    Maximum memory

    1 GB (Inspiron 5100)
    2 GB (Inspiron 5150)

    Memory access time: clock speed

    266 MHz (Inspiron 5100)
    333 MHz (Inspiron 5150)

    Ports and Connectors
    Video

    15-hole connector

    Audio

    microphone connector, stereo
    headphone/speakers connector

    USB (2)

    4-pin USB 2.0-compliant connector

    Modem

    RJ-11 connector

    Ethernet LAN

    RJ-45 connector (optional in some
    countries)

    S-video TV-out

    7-pin mini-DIN connector

    IEEE 1394

    4-pin serial connector

    Communications
    Modem:
    Type

    v.92 56K MDC

    Controller

    softmodem

    Interface

    internal AC 97 bus

    Network adapter

    10/100 Ethernet LAN on system board

    Appendix

    115



  • Page 116

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Video
    Video type

    external ATI discrete graphic solution
    external Nvidia discrete graphic solution

    Host interface

    external 4x AGP

    Video controller

    ATI Mobility Radeon 7500 (Inspiron 5100)
    ATI Mobility Radeon 9000 (Inspiron 5150)
    Nvidia GeForce FX Go 5200 (Inspiron 5150)

    Video memory

    16 MB, 32 MB, or 64 MB

    LCD interface

    SPWG-A

    Audio
    Audio type

    AC97 (Soft Audio)

    Audio controller

    Sigmatel 9750

    Stereo conversion

    18-bit (analog-to-digital and digital-toanalog)

    Interfaces:
    Internal

    PCI bus /AC 97

    External

    microphone-in connector, stereo
    headphones/speakers connector

    Speaker

    two 4-ohm speakers

    Internal speaker amplifier

    1.0-W channel into 4 ohms

    Volume controls

    keyboard shortcuts, program menus

    Display
    Type (active-matrix TFT)

    XGA or SXGA+ (Inspiron 5100)
    SXGA+ or UltraSharp™ UXGA
    (Inspiron 5150)

    Dimensions:

    14.1 inch (Inspiron 5100 only) or 15 inch

    Height:
    14.1 inch (Inspiron 5100 only)
    15 inch

    116

    Appendix

    215.8 mm (8.5 inches)
    229.7 mm (9 inches)



  • Page 117

    Display (continued)
    Width:
    14.1 inch (Inspiron 5100 only)
    15 inch

    287.1 mm (11.3 inches)
    305.7 mm (12 inches)

    Diagonal:
    14.1 inch (Inspiron 5100 only)
    15 inch

    359.16 mm (14.1 inches)
    380.1 mm (15.0 inches)

    Maximum resolutions

    1024 x 768 at 16.8 million colors (XGA);
    1400 x 1050 at 16.8 million colors (SXGA+)
    1600 x 1200 at 16.8 million colors
    (UltraSharp UXGA)

    Response time (typical)

    20-ms rise (maximum),
    30-ms fall (maximum) (XGA and SXGA+)
    9-ms rise (maximum),
    16-ms fall (maximum) (UltraSharp UXGA)

    Refresh rate

    60 Hz

    Operating angle

    0° (closed) to 180°

    Viewing angles:
    Horizontal (XGA and SXGA+)

    ±40°

    Vertical (XGA and SXGA+)

    +10°/–30°

    Horizontal (UltraSharp UXGA)

    ±70°

    Vertical (UltraSharp UXGA)

    +50°/–60°

    Pixel pitch

    0.28 x 0.28 mm (XGA)
    0.20 x 0.20 mm (SXGA+)
    0.19 x 0.19 mm (UltraSharp UXGA)

    Power consumption:
    Panel with backlight (typical)

    Controls

    6.5 W (XGA)
    7.0 W (SXGA+)
    7.5 W (UltraSharp UXGA)
    brightness can be controlled through
    keyboard shortcuts

    Appendix

    117



  • Page 118

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Keyboard
    Number of keys

    85 (U.S. and Canada); 86 (Europe);
    90 (Japan)

    Key travel

    2.7 mm ± 0.3 (0.11 inch ± 0.016 inch)

    Key spacing

    19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch)

    Layout

    QWERTY/AZERTY/Kanji

    Touch Pad
    X/Y position resolution
    (graphics table mode)

    240 cpi

    Size:
    Width

    64.88 mm (2.55-inch) sensor-active area

    Height

    48.88-mm (1.92-inch) rectangle

    Battery
    Type

    12 cell, "smart" lithium ion (96 WHr)

    Dimensions:
    Depth

    122.5 mm (4.8 inches)

    Height

    19.2 mm (0.76 inch)

    Width

    147.5 mm (5.8 inches)

    Weight

    0.615 kg (1.35 lb) (12 cell)

    Voltage

    14.8 VDC

    Operating life

    Can be significantly reduced under certain
    power-intensive conditions.
    See page 42 for more information on battery
    life.

    Life span (approximate)

    118

    Appendix

    500 discharge/charge cycles0



  • Page 119

    Battery (continued)
    Temperature range:
    Operating

    0° to 35°C (32° to 95°F)

    Storage

    –40° to 65°C (–40° to 149°F)

    AC Adapter
    Input voltage

    100 to 240 VAC

    Input current (maximum)

    1.5 A (90 W, Inspiron 5100 and
    Inspiron 5150)
    2.5 A (130 W, Insprion 5150)

    Input frequency

    50 to 60 Hz

    Output current

    5.5 A (maximum at 4-second pulse),
    4.5 A (continuous) (90 W, Inspiron 5100);
    5.62 A (maximum at 4-second pulse),
    4.62 A (continuous) (90 W, Inspiron 5150);
    7.7 A (maximum at 4-second pulse),
    6.7 A (continuous) (130 W, Inspiron 5150)

    Output power

    90 W (Inspiron 5100 and 5150)
    130 W (Inspiron 5150)

    Rated output voltage

    20 VDC (Inspiron 5100)
    19.5 VDC (Inspiron 5150)

    Dimensions:
    Height

    29.5 mm (1.16 inches) (90 W, Inspiron
    5100)
    34 mm (1.34 inches) (90 W, Inspiron 5150)
    36 mm (1.42 inches) (130 W, Inspiron 5150)

    Width

    58.0 mm (2.28 inches) (90 W,
    Inspiron 5100)
    62 mm (2.44 inches) (90 W, Inspiron 5150)
    65 mm (2.56 inches) (130 W, Inspiron 5150)

    Length

    133 mm (5.24 inches) (90 W, Inspiron 5100)
    153.5 mm (6.04 inches) (90 W,
    Inspiron 5150)
    169.5 mm (6.67 inches) (130 W,
    Inspiron 5150)

    Appendix

    119



  • Page 120

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    AC Adapter
    Weight (with cables)

    0.46 kg (1.0 lb) (90 W, Inspiron 5150; 90 W,
    Insprion 5100)
    0.75 kg (1.65 lb) (1 lb and 10.6 oz) (130 W,
    Inspiron 5150)

    Temperature range:
    Operating

    0° to 35°C (32° to 95°F)

    Storage

    –40° to 65°C (–40° to 149°F)

    Physical
    Height
    14.1-inch display

    43.7 mm (1.72 inches)

    15-inch display

    46.5 mm (1.83 inches)

    Width

    274 mm (10.8 inches)

    Depth

    328 mm (12.9 inches)

    Weight:
    With CD drive, 12-cell battery,
    and 14.1-inch display

    3334 g (7.35 lb)

    With CD drive, 12-cell battery,
    and 15-inch display

    3583 g (7.90 lb)

    Environmental
    Temperature range:
    Operating

    0° to 35°C (32° to 95°F)

    Storage

    –40° to 65°C (–40° to 149°F)

    Relative humidity (maximum):
    Operating

    10% to 90% (noncondensing)

    Storage

    5% to 95% (noncondensing)

    Maximum vibration:

    120

    Appendix

    Operating

    0.9 GRMS

    Storage

    1.3 GRMS



  • Page 121

    Environmental (continued)
    Maximum shock (measured with the
    hard drive in head-parked position
    and 2-ms half-sine pulse):
    Operating

    122 G

    Storage

    163 G

    Altitude (maximum):
    Operating

    –15.2 to 3048 m (–50 to 10,000 ft)

    Storage

    –15.2 to 10,668 m (–50 to 35,000 ft)

    Using the System Setup Program
    Overview
    NOTE: Your operating system may automatically configure most of the options available in the
    system setup program, thus overriding options that you set through the system setup program.
    For more information on configuring features for your operating system, see the Help and
    Support Center. To access help, see page 80.

    The system setup screens display the current setup information and settings for your
    computer, such as:


    System configuration



    Boot order



    Boot (start-up) configuration and docking-device configuration settings



    Basic device configuration settings



    System security and hard-drive password settings
    NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical
    support, do not change the settings for the system setup program. Certain changes might make
    your computer work incorrectly.

    Appendix

    121



  • Page 122

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Viewing the System Setup Screens
    1

    Turn on (or restart) your computer.

    2

    When the DELL™ logo appears, press
    immediately. If you wait too long and the
    Windows logo appears, continue to wait until you see the Windows desktop. Then
    shut down your computer (see page 40) and try again.

    System Setup Screens
    NOTE: For information about a specific item on a system setup screen, highlight the item and
    see the Help area on the screen.

    On each screen, the system setup options are listed at the left. To the right of each option is
    the setting or value for that option. You can change settings that appear as white type on the
    screen. Options or values that you cannot change (because they are determined by the
    computer) appear less bright.
    The upper-right corner of the screen displays help information for the currently highlighted
    option; the lower-right corner displays information about the computer. System setup key
    functions are listed across the bottom of the screen.

    Commonly Used Options
    Certain options require that you reboot the computer for new settings to take effect.
    Changing the Boot Sequence

    The boot sequence, or boot order, tells the computer where to look to find the software
    needed to start the operating system. You can control the boot sequence and enable/disable
    devices using the Boot Order page of the system setup program.
    NOTE: To change the boot sequence on a one-time-only basis, see page 123.

    The Boot Order page displays a general list of the bootable devices that may be installed in
    your computer, including but not limited to the following:

    122



    Diskette Drive



    Modular bay HDD



    Internal HDD



    CD/DVD/CD-RW drive

    Appendix



  • Page 123

    During the boot routine, the computer starts at the top of the list and scans each enabled
    device for the operating system start-up files. When the computer finds the files, it stops
    searching and starts the operating system.
    To control the boot devices, select (highlight) a device by pressing the

    or

    key,

    and then enable or disable the device or change its order in the list.


    To enable or disable a device, highlight the item. Enabled items appear as white and
    display an arrow to the left; disabled items appear blue or dimmed without a triangle.



    Press



    To reorder a device in the list, highlight the device and then press
    case-sensitive) to move the highlighted device up or down.

    or

    to change the option.
    or

    (not

    Boot sequence changes take effect as soon as you save the changes and exit the system setup
    program.
    Performing a One-Time Boot

    You can set a one-time-only boot sequence without entering the system setup program.
    (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility
    partition on your hard drive.)
    1

    Turn off the computer.

    2

    If the computer is connected to a docking device (docked), undock it. See the
    documentation that came with your docking device for instructions.

    3

    Connect the computer to an electrical outlet.

    4

    Turn on the computer. When the DELL logo appears, press

    immediately. If you

    wait too long and the Windows logo appears, continue to wait until you see the
    Windows desktop. Then shut down your computer and try again.
    5

    When the boot device list appears, highlight the device from which you want to boot
    and press

    .

    The computer boots to the selected device.
    The next time you reboot the computer, the previous boot order is restored.

    Appendix

    123



  • Page 124

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    System and Battery Performance Optimization
    System Performance Overview
    System performance may be reduced under specific conditions to prevent automatic system
    shutdown and potential data loss. Conditions under which performance is reduced include:
    P R O C E S S O R G E T S H O T — Performance is reduced when system temperature exceeds established
    thermal parameters. This performance reduction helps to regulate the system and surface
    temperatures, which prevents the computer from shutting down due to excessive processor
    temperatures.

    A C A D A P T E R T H R O U G H P U T — Performance is reduced when the computer is running on AC
    power and power consumption exceeds the established parameters of the AC Adapter. This
    performance reduction ensures that the system does not try to consume more power than the AC
    adapter can provide.
    — Performance is reduced when the computer is running on battery power
    and power consumption exceeds the established parameters of the battery’s rated capacity or exceeds
    allowable safe discharge levels, or when the battery surface temperature exceeds 60°C.
    BATTERY CAPACITY

    Optimizing Power Consumption and Battery Charge Time
    The AC adapter charges a completely discharged battery in approximately
    3 hours with the computer turned off. Charge time is significantly longer if the computer is
    on and running at high processor speeds and system activity levels. If you run your
    computer at high system activity levels for extended periods of time and your battery is not
    charging, try running your system in Low Power Mode. Low Power Mode can improve
    battery charge time and battery life. Depending on system activity levels, system
    performance may be reduced. To set Low Power Mode:
    NOTE: You can also click the power meter icon on the taskbar.
    1

    Click the Start button→ Control Panel→ Performance and Maintenance→ Power
    Options.

    2

    Click the Power Schemes tab.

    3

    In the Power schemes drop-down menu, click Low Power Mode.

    For more information on power management, see the Tell Me How help file. To access the
    help file, see page 80.

    124

    Appendix



  • Page 125

    Variable Speed Fan
    The computer uses a variable speed fan to prevent the computer from overheating. The fan
    runs constantly, and fan speed may vary depending on usage. Fan noise is normal and does
    not indicate a problem with the fan or the computer.

    Dell Technical Support Policy (U.S. Only)
    Technician-assisted technical support requires the cooperation and participation of the
    customer in the troubleshooting process and provides for restoration of the operating
    system, software programs, and hardware drivers to the original default configuration as
    shipped from Dell, as well as the verification of appropriate functionality of the computer
    and all Dell-installed hardware. In addition to this technician-assisted technical support,
    online technical support is available at support.dell.com. Additional technical support
    options may be available for purchase.
    Dell provides limited technical support for the computer and any "Dell-installed" software
    and peripherals1. Support for third-party software and peripherals is provided by the original
    manufacturer, including those purchased and/or installed through Dell Software and
    Peripherals, Readyware, and Custom Factory Integration2.
    1

    Repair services are provided pursuant to the terms and conditions of your limited warranty and any
    optional support service contract purchased with the computer.

    2

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by
    the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI
    for the duration of the computer’s service contract.

    Definition of "Dell-Installed" Software and Peripherals
    Dell-installed software includes the operating system and some of the software program
    that is installed on the computer during the manufacturing process (Microsoft Office,
    Norton Antivirus, and so on).
    Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay
    or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,
    microphones for telephonic modems, docking stations/port replicators, networking
    products, and all associated cabling are included.

    Appendix

    125



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    Definition of "Third-Party" Software and Peripherals
    Third-party software and peripherals include any peripheral, accessory, or software program
    sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on).
    Support for all third-party software and peripherals is provided by the original manufacturer
    of the product.

    Contacting Dell
    To contact Dell electronically, you can access the following websites:


    www.dell.com



    support.dell.com (technical support)



    premiersupport.dell.com (technical support for educational, government, healthcare,
    and medium/large business customers, including Premier, Platinum, and Gold
    customers)

    For specific web addresses for your country, find the appropriate country section in the table
    below.
    NOTE: Toll-free numbers are for use within the country for which they are listed.

    When you need to contact Dell, use the electronic addresses, telephone numbers, and
    codes provided in the following table. If you need assistance in determining which codes to
    use, contact a local or an international operator.

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    Anguilla

    General Support

    toll-free: 800-335-0031

    Antigua and Barbuda

    General Support

    1-800-805-5924

    Argentina (Buenos Aires)

    Website: www.dell.com.ar

    International Access Code: 00

    Tech Support and Customer Care

    Country Code: 54

    Sales

    City Code: 11

    Tech Support Fax

    11 4515 7139

    Customer Care Fax

    11 4515 7138

    Aruba

    126

    General Support

    Appendix

    toll-free: 0-800-444-0733
    0-810-444-3355

    toll-free: 800-1578



  • Page 127

    Country (City)
    International Access Code
    Country Code
    City Code
    Australia (Sydney)

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    E-mail (Australia): au_tech_support@dell.com

    International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com
    Country Code: 61

    Home and Small Business

    1-300-65-55-33

    City Code: 2

    Government and Business

    toll-free: 1-800-633-559

    Preferred Accounts Division (PAD)

    toll-free: 1-800-060-889

    Customer Care

    toll-free: 1-800-819-339

    Corporate Sales

    toll-free: 1-800-808-385

    Transaction Sales

    toll-free: 1-800-808-312

    Fax

    toll-free: 1-800-818-341

    Austria (Vienna)

    Website: support.euro.dell.com

    International Access Code: 900

    E-mail: tech_support_central_europe@dell.com

    Country Code: 43

    Home/Small Business Sales

    0820 240 530 00

    City Code: 1

    Home/Small Business Fax

    0820 240 530 49

    Home/Small Business Customer Care

    0820 240 530 14

    Preferred Accounts/Corporate Customer Care

    0820 240 530 16

    Home/Small Business Technical Support

    0820 240 530 14

    Preferred Accounts/Corporate Technical Support
    Switchboard

    0660 8779
    0820 240 530 00

    Bahamas

    General Support

    toll-free: 1-866-278-6818

    Barbados

    General Support

    1-800-534-3066

    Belgium (Brussels)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: tech_be@dell.com

    Country Code: 32

    E-mail for French Speaking Customers:
    support.euro.dell.com/be/fr/emaildell/

    City Code: 2

    Bermuda

    Technical Support

    02 481 92 88

    Customer Care

    02 481 91 19

    Corporate Sales

    02 481 91 00

    Fax

    02 481 92 99

    Switchboard

    02 481 91 00

    General Support

    1-800-342-0671

    Appendix

    127



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    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    Bolivia

    General Support

    Brazil

    Website: www.dell.com/br

    International Access Code: 00

    Customer Support, Technical Support

    Country Code: 55

    Tech Support Fax

    51 481 5470

    City Code: 51

    Customer Care Fax

    51 481 5480

    Sales

    toll-free: 800-10-0238
    0800 90 3355

    0800 90 3390

    British Virgin Islands

    General Support

    Brunei

    Customer Technical Support (Penang, Malaysia)

    604 633 4966

    Country Code: 673

    Customer Service (Penang, Malaysia)

    604 633 4949

    Transaction Sales (Penang, Malaysia)

    604 633 4955

    toll-free: 1-866-278-6820

    Canada (North York, Ontario)

    Online Order Status: www.dell.ca/ostatus

    International Access Code: 011

    AutoTech (automated technical support)

    toll-free: 1-800-247-9362

    TechFax

    toll-free: 1-800-950-1329

    Customer Care (Home Sales/Small Business)

    toll-free: 1-800-847-4096

    Customer Care (med./large business, government)

    toll-free: 1-800-326-9463

    Technical Support (Home Sales/Small Business)

    toll-free: 1-800-847-4096

    Technical Support (med./large bus., government)

    toll-free: 1-800-387-5757

    Sales (Home Sales/Small Business)

    toll-free: 1-800-387-5752

    Sales (med./large bus., government)

    toll-free: 1-800-387-5755

    Spare Parts Sales & Extended Service Sales

    1 866 440 3355

    Cayman Islands

    General Support

    1-800-805-7541

    Chile (Santiago)

    Sales, Customer Support, and Technical Support

    Country Code: 56
    City Code: 2

    128

    Appendix

    toll-free: 1230-020-4823



  • Page 129

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    China (Xiamen)

    Tech Support website: support.ap.dell.com/china

    Country Code: 86

    Tech Support E-mail: cn_support@dell.com

    City Code: 592

    Tech Support Fax

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    818 1350

    Home and Small Business Technical Support

    toll-free: 800 858 2437

    Corporate Accounts Technical Support

    toll-free: 800 858 2333

    Customer Experience

    toll-free: 800 858 2060

    Home and Small Business

    toll-free: 800 858 2222

    Preferred Accounts Division

    toll-free: 800 858 2062

    Large Corporate Accounts GCP

    toll-free: 800 858 2055

    Large Corporate Accounts Key Accounts

    toll-free: 800 858 2628

    Large Corporate Accounts North

    toll-free: 800 858 2999

    Large Corporate Accounts North Government and
    Education

    toll-free: 800 858 2955

    Large Corporate Accounts East

    toll-free: 800 858 2020

    Large Corporate Accounts East Government and
    Education

    toll-free: 800 858 2669

    Large Corporate Accounts Queue Team

    toll-free: 800 858 2572

    Large Corporate Accounts South

    toll-free: 800 858 2355

    Large Corporate Accounts West

    toll-free: 800 858 2811

    Large Corporate Accounts Spare Parts

    toll-free: 800 858 2621

    Colombia

    General Support

    980-9-15-3978

    Costa Rica

    General Support

    0800-012-0435

    Czech Republic (Prague)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: czech_dell@dell.com

    Country Code: 420

    Technical Support

    02 2186 27 27

    City Code: 2

    Customer Care

    02 2186 27 11

    Fax

    02 2186 27 14

    TechFax

    02 2186 27 28

    Switchboard

    02 2186 27 11

    Appendix

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    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Department Name or Service Area,
    Website and E-Mail Address

    Country (City)
    International Access Code
    Country Code
    City Code
    Denmark (Copenhagen)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail Support (portable computers):
    den_nbk_support@dell.com

    Country Code: 45

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    E-mail Support (desktop computers):
    den_support@dell.com
    E-mail Support (servers):
    Nordic_server_support@dell.com
    Technical Support

    7023 0182

    Customer Care (Relational)

    7023 0184

    Home/Small Business Customer Care

    3287 5505

    Switchboard (Relational)

    3287 1200

    Fax Switchboard (Relational)

    3287 1201

    Switchboard (Home/Small Business)

    3287 5000

    Fax Switchboard (Home/Small Business)

    3287 5001

    Dominica

    General Support

    toll-free: 1-866-278-6821

    Dominican Republic

    General Support

    1-800-148-0530

    Ecuador

    General Support

    toll-free: 999-119

    El Salvador

    General Support

    01-899-753-0777

    Finland (Helsinki)

    Website: support.euro.dell.com

    International Access Code: 990

    E-mail: fin_support@dell.com

    Country Code: 358

    E-mail Support (servers):
    Nordic_support@dell.com

    City Code: 9

    130

    Appendix

    Technical Support

    09 253 313 60

    Technical Support Fax

    09 253 313 81

    Relational Customer Care

    09 253 313 38

    Home/Small Business Customer Care

    09 693 791 94

    Fax

    09 253 313 99

    Switchboard

    09 253 313 00



  • Page 131

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    France (Paris) (Montpellier)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: support.euro.dell.com/fr/fr/emaildell/

    Country Code: 33

    Home and Small Business

    City Codes: (1) (4)

    Technical Support

    0825 387 270

    Customer Care

    0825 823 833

    Switchboard

    0825 004 700

    Switchboard (calls from outside of France)

    04 99 75 40 00

    Sales

    0825 004 700

    Fax

    0825 004 701

    Fax (calls from outside of France)

    04 99 75 40 01

    Corporate
    Technical Support

    0825 004 719

    Customer Care

    0825 338 339

    Switchboard

    01 55 94 71 00

    Sales

    01 55 94 71 00

    Fax

    01 55 94 71 01

    Germany (Langen)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: tech_support_central_europe@dell.com

    Country Code: 49

    Technical Support

    City Code: 6103

    Home/Small Business Customer Care

    06103 766-7200
    0180-5-224400

    Global Segment Customer Care

    06103 766-9570

    Preferred Accounts Customer Care

    06103 766-9420

    Large Accounts Customer Care

    06103 766-9560

    Public Accounts Customer Care

    06103 766-9555

    Switchboard

    06103 766-7000

    Appendix

    131



  • Page 132

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Greece

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: support.euro.dell.com/gr/en/emaildell/

    Country Code: 30

    Technical Support
    Gold Technical Support

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    080044149518
    08844140083

    Switchboard

    2108129800

    Sales

    2108129800

    Fax

    2108129812

    Grenada

    General Support

    toll-free: 1-866-540-3355

    Guatemala

    General Support

    1-800-999-0136

    Guyana

    General Support

    toll-free: 1-877-270-4609

    Hong Kong

    Website: support.ap.dell.com

    International Access Code: 001

    E-mail: ap_support@dell.com

    Country Code: 852

    Technical Support (Dimension™ and Inspiron™)

    296 93188

    Technical Support (OptiPlex™, Latitude™, and
    Dell Precision™)

    296 93191

    Customer Service (non-technical, post-sales issues)

    India

    132

    Appendix

    800 93 8291

    Transaction Sales

    toll-free: 800 96 4109

    Large Corporate Accounts HK

    toll-free: 800 96 4108

    Large Corporate Accounts GCP HK

    toll-free: 800 90 3708

    Technical Support

    1600 33 8045

    Sales

    1600 33 8044



  • Page 133

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Ireland (Cherrywood)

    Website: support.euro.dell.com

    International Access Code: 16

    E-mail: dell_direct_support@dell.com

    Country Code: 353

    Ireland Technical Support

    City Code: 1

    U.K. Technical Support (dial within U.K. only)

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    1850 543 543
    0870 908 0800

    Home User Customer Care

    01 204 4014

    Small Business Customer Care

    01 204 4014

    U.K. Customer Care (dial within U.K. only)
    Corporate Customer Care
    Corporate Customer Care (dial within U.K. only)
    Ireland Sales
    U.K. Sales (dial within U.K. only)

    0870 906 0010
    1850 200 982
    0870 907 4499
    01 204 4444
    0870 907 4000

    Fax/SalesFax

    01 204 0103

    Switchboard

    01 204 4444

    Italy (Milan)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: support.euro.dell.com/it/it/emaildell/

    Country Code: 39

    Home and Small Business

    City Code: 02

    Technical Support

    02 577 826 90

    Customer Care

    02 696 821 14

    Fax

    02 696 821 13

    Switchboard

    02 696 821 12

    Corporate
    Technical Support

    02 577 826 90

    Customer Care

    02 577 825 55

    Fax

    02 575 035 30

    Switchboard
    Jamaica

    General Support (dial from within Jamaica only)

    02 577 821
    1-800-682-3639

    Appendix

    133



  • Page 134

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Japan (Kawasaki)

    Website: support.jp.dell.com

    International Access Code: 001

    Technical Support (servers)

    Country Code: 81

    Technical Support outside of Japan (servers)

    City Code: 44

    Technical Support (Dimension™ and Inspiron™)
    Technical Support outside of Japan (Dimension and
    Inspiron)
    Technical Support (Dell Precision™, OptiPlex™,
    and Latitude™)
    Technical Support outside of Japan (Dell Precision,
    OptiPlex, and Latitude)

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    toll-free: 0120-198-498
    81-44-556-4162
    toll-free: 0120-198-226
    81-44-520-1435
    toll-free:0120-198-433
    81-44-556-3894

    Faxbox Service

    044-556-3490

    24-Hour Automated Order Service

    044-556-3801

    Customer Care

    044-556-4240

    Business Sales Division (up to 400 employees)

    044-556-1465

    Preferred Accounts Division Sales (over 400
    employees)

    044-556-3433

    Large Corporate Accounts Sales (over 3500
    employees)

    044-556-3430

    Public Sales (government agencies, educational
    institutions, and medical institutions)

    044-556-1469

    Global Segment Japan

    044-556-3469

    Individual User

    044-556-1760

    Switchboard

    044-556-4300

    Korea (Seoul)

    Technical Support

    toll-free: 080-200-3800

    International Access Code: 001

    Sales

    toll-free: 080-200-3600

    Country Code: 82

    Customer Service (Seoul, Korea)

    toll-free: 080-200-3800

    City Code: 2

    Customer Service (Penang, Malaysia)

    134

    Appendix

    604 633 4949

    Fax

    2194-6202

    Switchboard

    2194-6000



  • Page 135

    Country (City)
    International Access Code
    Country Code
    City Code
    Latin America

    Department Name or Service Area,
    Website and E-Mail Address

    Customer Technical Support (Austin, Texas,
    U.S.A.)

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers
    512 728-4093

    Customer Service (Austin, Texas, U.S.A.)

    512 728-3619

    Fax (Technical Support and Customer Service)
    (Austin, Texas, U.S.A.)

    512 728-3883

    Sales (Austin, Texas, U.S.A.)

    512 728-4397

    SalesFax (Austin, Texas, U.S.A.)

    512 728-4600
    or 512 728-3772

    Luxembourg

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: tech_be@dell.com

    Country Code: 352

    Technical Support (Brussels, Belgium)
    Home/Small Business Sales (Brussels, Belgium)

    3420808075
    toll-free: 080016884

    Corporate Sales (Brussels, Belgium)

    02 481 91 00

    Customer Care (Brussels, Belgium)

    02 481 91 19

    Fax (Brussels, Belgium)

    02 481 92 99

    Switchboard (Brussels, Belgium)

    02 481 91 00

    Macao

    Technical Support

    Country Code: 853

    Customer Service (Penang, Malaysia)
    Transaction Sales

    toll-free: 0800 582
    604 633 4949
    toll-free: 0800 581

    Malaysia (Penang)

    Technical Support

    toll-free: 1 800 888 298

    International Access Code: 00

    Customer Service

    04 633 4949

    Country Code: 60

    Transaction Sales

    toll-free: 1 800 888 202

    City Code: 4

    Corporate Sales

    toll-free: 1 800 888 213

    Appendix

    135



  • Page 136

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code
    Mexico

    Department Name or Service Area,
    Website and E-Mail Address

    Customer Technical Support

    International Access Code: 00
    Country Code: 52

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers
    001-877-384-8979
    or 001-877-269-3383

    Sales

    50-81-8800
    or 01-800-888-3355

    Customer Service

    001-877-384-8979
    or 001-877-269-3383

    Main

    50-81-8800
    or 01-800-888-3355

    Montserrat

    General Support

    toll-free: 1-866-278-6822

    Netherlands Antilles

    General Support

    001-800-882-1519

    Netherlands (Amsterdam)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail (Technical Support):

    Country Code: 31

    (Enterprise): nl_server_support@dell.com

    City Code: 20

    (Latitude): nl_latitude_support@dell.com
    (Inspiron): nl_inspiron_support@dell.com
    (Dimension): nl_dimension_support@dell.com
    (OptiPlex): nl_optiplex_support@dell.com
    (Dell Precision): nl_workstation_support@dell.com

    136

    Appendix

    Technical Support

    020 674 45 00

    Technical Support Fax

    020 674 47 66

    Home/Small Business Customer Care

    020 674 42 00

    Relational Customer Care

    020 674 4325

    Home/Small Business Sales

    020 674 55 00

    Relational Sales

    020 674 50 00

    Home/Small Business Sales Fax

    020 674 47 75

    Relational Sales Fax

    020 674 47 50

    Switchboard

    020 674 50 00

    Switchboard Fax

    020 674 47 50



  • Page 137

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    New Zealand

    E-mail (New Zealand): nz_tech_support@dell.com

    International Access Code: 00

    E-mail (Australia): au_tech_support@dell.com

    Country Code: 64

    Home and Small Business

    0800 446 255

    Government and Business

    0800 444 617

    Sales

    0800 441 567

    Fax

    0800 441 566

    Nicaragua

    General Support

    Norway (Lysaker)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail Support (portable computers):

    Country Code: 47

    nor_nbk_support@dell.com

    001-800-220-1006

    E-mail Support (desktop computers):
    nor_support@dell.com
    E-mail Support (servers):
    nordic_server_support@dell.com
    Technical Support

    671 16882

    Relational Customer Care

    671 17514

    Home/Small Business Customer Care

    23162298

    Switchboard

    671 16800

    Fax Switchboard

    671 16865

    Panama

    General Support

    001-800-507-0962

    Peru

    General Support

    0800-50-669

    Poland (Warsaw)

    Website: support.euro.dell.com

    International Access Code: 011

    E-mail: pl_support@dell.com

    Country Code: 48

    Customer Service Phone

    57 95 700

    City Code: 22

    Customer Care

    57 95 999

    Sales

    57 95 999

    Customer Service Fax

    57 95 806

    Reception Desk Fax

    57 95 998

    Switchboard

    57 95 999

    Appendix

    137



  • Page 138

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Portugal

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: support.euro.dell.com/pt/en/emaildell/

    Country Code: 351

    Technical Support
    Customer Care
    Sales
    Fax

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    707200149
    800 300 413
    800 300 410 or 800 300 411 or
    800 300 412 or 21 422 07 10
    21 424 01 12

    Puerto Rico

    General Support

    1-800-805-7545

    St. Kitts and Nevis

    General Support

    toll-free: 1-877-441-4731

    St. Lucia

    General Support

    1-800-882-1521

    St. Vincent and the Grenadines General Support

    toll-free: 1-877-270-4609

    Singapore (Singapore)

    Technical Support

    International Access Code: 005

    Customer Service (Penang, Malaysia)

    Country Code: 65

    Transaction Sales

    toll-free: 800 6011 054

    Corporate Sales

    toll-free: 800 6011 053

    toll-free: 800 6011 051
    604 633 4949

    South Africa (Johannesburg)

    Website: support.euro.dell.com

    International Access Code:

    E-mail: dell_za_support@dell.com

    09/091

    Technical Support

    Country Code: 27

    Customer Care

    011 709 7707

    City Code: 11

    Sales

    011 709 7700

    Fax

    011 706 0495

    Switchboard

    011 709 7700

    Customer Technical Support, Customer Service,
    and Sales (Penang, Malaysia)

    604 633 4810

    Southeast Asian and Pacific
    Countries

    138

    Appendix

    011 709 7710



  • Page 139

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    Spain (Madrid)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: support.euro.dell.com/es/es/emaildell/

    Country Code: 34

    Home and Small Business

    City Code: 91

    Technical Support

    902 100 130

    Customer Care

    902 118 540

    Sales

    902 118 541

    Switchboard

    902 118 541

    Fax

    902 118 539

    Corporate
    Technical Support
    Customer Care

    902 118 546

    Switchboard

    91 722 92 00

    Fax

    91 722 95 83

    Sweden (Upplands Vasby)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: swe_support@dell.com

    Country Code: 46

    E-mail Support for Latitude and Inspiron:
    Swe-nbk_kats@dell.com

    City Code: 8

    902 100 130

    E-mail Support for OptiPlex: Swe_kats@dell.com
    E-mail Support for Servers:
    Nordic_server_support@dell.com
    Technical Support

    08 590 05 199

    Relational Customer Care

    08 590 05 642

    Home/Small Business Customer Care

    08 587 70 527

    Employee Purchase Program (EPP) Support

    20 140 14 44

    Fax Technical Support

    08 590 05 594

    Sales

    08 590 05 185

    Appendix

    139



  • Page 140

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Switzerland (Geneva)

    Website: support.euro.dell.com

    International Access Code: 00

    E-mail: swisstech@dell.com

    Country Code: 41

    E-mail for French-speaking HSB and Corporate
    Customers: support.euro.dell.com/ch/fr/emaildell/

    City Code: 22

    Taiwan
    International Access Code: 002
    Country Code: 886

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    Technical Support (Home and Small Business)

    0844 811 411

    Technical Support (Corporate)

    0844 822 844

    Customer Care (Home and Small Business)

    0848 802 202

    Customer Care (Corporate)

    0848 821 721

    Fax

    022 799 01 90

    Switchboard

    022 799 01 01

    Technical Support (portable and desktop
    computers)

    toll-free: 00801 86 1011

    Technical Support (servers)

    toll-free: 0080 60 1256

    Transaction Sales

    toll-free: 0080 651 228
    or 0800 33 556

    Corporate Sales

    toll-free: 0080 651 227
    or 0800 33 555

    Thailand

    Technical Support

    International Access Code: 001

    Customer Service (Penang, Malaysia)

    Country Code: 66

    Sales

    Trinidad/Tobago

    General Support

    1-800-805-8035

    Turks and Caicos Islands

    General Support

    toll-free: 1-866-540-3355

    140

    Appendix

    toll-free: 0880 060 07
    604 633 4949
    toll-free: 0880 060 09



  • Page 141

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    U.K. (Bracknell)

    Website: support.euro.dell.com

    International Access Code: 00

    Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

    Country Code: 44
    City Code: 1344

    Uruguay

    E-mail: dell_direct_support@dell.com
    Technical Support (Corporate/Preferred
    Accounts/PAD [1000+ employees])

    0870 908 0500

    Technical Support (direct/PAD and general)

    0870 908 0800

    Global Accounts Customer Care

    01344 373 186

    Home and Small Business Customer Care

    0870 906 0010

    Corporate Customer Care

    01344 373 185

    Preferred Accounts (500–5000 employees)
    Customer Care

    0870 906 0010

    Central Government Customer Care

    01344 373 193

    Local Government & Education Customer Care

    01344 373 199

    Health Customer Care

    01344 373 194

    Home and Small Business Sales

    0870 907 4000

    Corporate/Public Sector Sales

    01344 860 456

    General Support

    toll-free: 000-413-598-2521

    Appendix

    141



  • Page 142

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Country (City)
    International Access Code
    Country Code
    City Code

    Department Name or Service Area,
    Website and E-Mail Address

    Area Codes,
    Local Numbers, and
    Toll-Free Numbers

    U.S.A. (Austin, Texas)

    Automated Order-Status Service

    toll-free: 1-800-433-9014

    International Access Code: 011

    AutoTech (portable and desktop computers)

    toll-free: 1-800-247-9362

    Country Code: 1

    Consumer (Home and Home Office)
    Technical Support

    toll-free: 1-800-624-9896

    Customer Service

    toll-free: 1-800-624-9897

    DellNet™ Service and Support

    toll-free: 1-877-Dellnet
    (1-877-335-5638)

    Employee Purchase Program (EPP) Customers

    toll-free: 1-800-695-8133

    Financial Services website: www.dellfinancialservices.com
    Financial Services (lease/loans)

    toll-free: 1-877-577-3355

    Financial Services (Dell Preferred Accounts [DPA])

    toll-free: 1-800-283-2210

    Business
    Customer Service and Technical Support

    toll-free: 1-800-822-8965

    Employee Purchase Program (EPP) Customers

    toll-free: 1-800-695-8133

    Projectors Technical Support

    toll-free: 1-877-459-7298

    Public (government, education, and healthcare)
    Customer Service and Technical Support

    toll-free: 1-800-456-3355

    Employee Purchase Program (EPP) Customers

    toll-free: 1-800-234-1490

    Dell Sales

    toll-free: 1-800-289-3355
    or toll-free: 1-800-879-3355

    Dell Outlet Store (Dell refurbished computers)

    toll-free: 1-888-798-7561

    Software and Peripherals Sales

    toll-free: 1-800-671-3355

    Spare Parts Sales

    toll-free: 1-800-357-3355

    Extended Service and Warranty Sales

    toll-free: 1-800-247-4618

    Fax

    toll-free: 1-800-727-8320

    Dell Services for the Deaf, Hard-of-Hearing, or
    Speech-Impaired

    toll-free: 1-877-DELLTTY
    (1-877-335-5889)

    U.S. Virgin Islands

    General Support

    1-877-673-3355

    Venezuela

    General Support

    8001-3605

    142

    Appendix



  • Page 143

    Regulatory Notices
    Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or
    conducted along power or signal leads, that endangers the functioning of a radio navigation
    or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed
    radio communications service. Radio communications services include but are not limited
    to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control,
    pager, and Personal Communication Services (PCS). These licensed services, along with
    unintentional radiators such as digital devices, including computers, contribute to the
    electromagnetic environment.
    Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to
    function properly together in the electronic environment. While this computer has been
    designed and determined to be compliant with regulatory agency limits for EMI, there is no
    guarantee that interference will not occur in a particular installation. If this equipment does
    cause interference with radio communications services, which can be determined by
    turning the equipment off and on, you are encouraged to try to correct the interference by
    one or more of the following measures:


    Reorient the receiving antenna.



    Relocate the computer with respect to the receiver.



    Move the computer away from the receiver.



    Plug the computer into a different outlet so that the computer and the receiver are on
    different branch circuits.

    If necessary, consult a Dell Technical Support representative or an experienced
    radio/television technician for additional suggestions.
    For additional regulatory information, see the Tell Me How help file that accompanied your
    computer. To access the help file, see page 80.

    Appendix

    143



  • Page 144

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    NOM Information (Mexico Only)
    The following information is provided on the device(s) described in this document in
    compliance with the requirements of the official Mexican standards (NOM):

    144

    Appendix

    Exporter:

    Dell Computer Corporation
    One Dell Way
    Round Rock, TX 78682

    Importer:

    Dell Computer de México,
    S.A. de C.V.
    Paseo de la Reforma 2620 - 11° Piso
    Col. Lomas Altas
    11950 México, D.F.

    Ship to:

    Dell Computer de México,
    S.A. de C.V. al Cuidado de Kuehne &
    Nagel de México S. de R.I.
    Avenida Soles No. 55
    Col. Peñon de los Baños
    15520 México, D.F.

    Model number:

    PP07L (Inspiron 5100)
    PP08L (Inspiron 5150)

    Supply voltage:

    100–240 VAC

    Frequency:

    50–60 Hz

    Current consumption:

    1.5 A (Inspiron 5100)
    2.5 A (Inspiron 5150)

    Output voltage:

    20 VDC (Inspiron 5100)
    19.5 VDC (Inspiron 5150)

    Output current:

    4.5 A (Inspiron 5100)
    6.7 A (Inspiron 5150)



  • Page 145

    Limited Warranties and Return Policy
    Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year,
    or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip
    or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited
    warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and
    the Intel® Pentium® and Celeron® warranty for the U.S. and Canada.

    Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
    What is covered by this limited warranty?
    This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dellbranded hardware products, including Dell-branded peripheral products.

    What is not covered by this limited warranty?
    This limited warranty does not cover:


    Software, including the operating system and software added to the Dell-branded hardware products
    through our factory-integration system, third-party software, or the reloading of software



    Non-Dell-branded and Solution Provider Direct products and accessories



    Problems that result from:


    External causes such as accident, abuse, misuse, or problems with electrical power



    Servicing not authorized by Dell



    Usage that is not in accordance with product instructions



    Failure to follow the product instructions or failure to perform preventive maintenance



    Problems caused by using accessories, parts, or components not supplied by Dell



    Products with missing or altered Service Tags or serial numbers



    Products for which Dell has not received payment

    THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
    RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S
    RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
    AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND
    IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
    WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
    PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
    REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR
    IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES
    DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
    LIMITATION MAY NOT APPLY TO YOU.

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    WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
    WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
    LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
    PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
    LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
    SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
    SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
    CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
    YOU.

    How long does this limited warranty last?
    This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
    warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded
    projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty
    period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of
    limited warranties, at its discretion, but any changes will not be retroactive.

    What do I do if I need warranty service?
    Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
    Dell Service Tag or order number available.
    Individual Home Consumers:

    U.S. Only

    Technical Support

    1-800-624-9896

    Customer Service

    1-800-624-9897

    Individual Home Consumers who purchased through
    an Employee Purchase Program:

    Technical Support and Customer Service

    1-800-822-8965

    Home and Small Business Commercial Customers:

    Technical Support and Customer Service

    1-800-456-3355

    Medium, Large, or Global Commercial Customers,
    Healthcare Customers, and Value-Added Resellers
    (VARs):

    Technical Support and Customer Service

    1-800-822-8965

    Government and Education Customers:

    Technical Support and Customer Service

    1-800-234-1490

    Dell-Branded Memory

    1-888-363-5150

    What will Dell do?
    During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the
    90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dellbranded hardware products returned to us that prove to be defective in materials or workmanship. If we are not
    able to repair the product, we will replace it with a comparable product that is new or refurbished.

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    When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
    You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
    the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
    replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
    the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product
    to you freight collect.
    If we determine that the product is not covered under this warranty, we will notify you and inform you of service
    alternatives that are available to you on a fee basis.

    NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
    storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable
    media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or
    personal information; lost or corrupted data; or damaged or lost removable media.
    During the remaining years: For the remaining period of the limited warranty, we will replace any defective part
    with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
    credit card number at the time you request a replacement part, but we will not charge you for the replacement part
    as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not
    receive the original part within 30 days, we will charge to your credit card the then-current standard price for that
    part.
    We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.
    possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
    container with each replacement part for your use in returning the replaced part to us.

    NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
    device(s) in the product(s). We are not responsible for lost or corrupted data.

    What if I purchased a service contract?
    If your service contract is with Dell, service will be provided to you under the terms of the service agreement.
    Please refer to that contract for details on how to obtain service.
    If you purchased through us a service contract with one of our third-party service providers, please refer to that
    contract for details on how to obtain service.

    How will you fix my product?
    We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
    replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
    some of which were never used by a customer. All parts and systems are inspected and tested for quality.
    Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
    bought. Dell owns all parts removed from repaired products.

    May I transfer the limited warranty?
    Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
    records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
    record your transfer by going to Dell's website:


    If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm



    If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
    www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

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    If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
    purchased through an Employee Purchase Program, go to
    www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

    If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

    "Total Satisfaction" Return Policy (U.S. Only)
    We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we
    offer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly
    from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or
    a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows:


    New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened software
    still in its sealed package, excluding the products listed below, may be returned within 30 days from the date
    on the packing slip or invoice. To return applications software or an operating system that has been installed
    by Dell, you must return the entire computer. A different return policy applies to nondefective products
    purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business
    divisions. Those products may be returned within 30 days from the date on the packing slip or invoice, but a
    fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "Total Satisfaction"
    Return Policy and Software and Peripherals division return policy are not available for Dell | EMC storage
    products, EMC-branded products, or enterprise software.



    Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or
    refurbished Dell-branded server and storage products may be returned within 30 days from the date on the
    packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts
    may be returned within 14 days of the date on the packing slip or invoice.

    To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within
    the return policy period applicable to the product you want to return. You must obtain a Credit Return
    Authorization Number in order to return the product. See "Contacting Dell" on page 126 (or
    www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer
    assistance.
    You must ship the products to Dell within 5 days of the date that Dell issues the Credit Return Authorization
    Number. You must also return the products to Dell in their original packaging, in as-new condition along with any
    media, documentation, and all other items that were included in the original shipment, prepay shipping charges,
    and insure the shipment or accept the risk of loss or damage during shipment.

    Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)
    What is covered by this limited warranty?
    This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dellbranded hardware products, including Dell-branded peripheral products.

    What is not covered by this limited warranty?
    This limited warranty does not cover:

    148



    Software, including the operating system and software added to the Dell-branded hardware products
    through our factory-integration system, or the reloading of the software



    Non-Dell branded and Solution Provider Direct products and accessories



  • Page 149



    Problems that result from:


    External causes such as accident, abuse, misuse, or problems with electrical power



    Servicing not authorized by Dell



    Usage that is not in accordance with product instructions



    Failure to follow the product instructions or failure to perform preventive maintenance



    Problems caused by using accessories, parts, or components not supplied by Dell



    Products with missing or altered Service Tags or serial numbers



    Products for which Dell has not received payment

    THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
    WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
    DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
    WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR
    PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS
    WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
    OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
    SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
    CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS.
    THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
    WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY
    STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
    INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU
    FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
    SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT
    THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
    RESPONSIBLE.
    SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
    INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
    NOT APPLY TO YOU.

    How long does this limited warranty last?
    This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
    warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded
    projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty
    period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and
    availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty
    terms in place at the time of purchase will apply to your purchase).

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    What do I do if I need warranty service?
    Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
    Dell Service Tag or order number available.
    Individual Home Consumers; Home Office and Small
    Business Customers:

    Canada Only

    Technical Support and Customer Service

    1-800-847-4096

    Medium, Large, and Global Commercial Customers;
    Government, Education, and Healthcare Customers;
    and Value-Added Resellers (VARs):

    Technical Support

    1-800-387-5757

    Customer Service

    1-800-326-9463

    Government or Education Customers, or Individual
    Home Consumers who purchased through an
    Employee Purchase Program:

    Technical Support

    1-800-387-5757

    Customer Service

    1-800-326-9463 (Extension 8221 for Individual
    Consumers)

    Dell-Branded Memory

    1-888-363-5150

    What will Dell do?
    During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the
    90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dellbranded hardware products returned to us that prove to be defective in materials or workmanship. If we are not
    able to repair the product, we will replace it with a comparable product that is new or refurbished.
    When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
    You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
    the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
    replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
    Canada. Otherwise, we will ship the product to you freight collect.
    If we determine that the problem is not covered under this warranty, we will notify you and inform you of service
    alternatives that are available to you on a fee basis.

    NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
    storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable
    media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or
    personal information; lost or corrupted data; or damaged or lost removable media.
    During the remaining years following the first year of all limited warranties: We will replace any defective part
    with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
    credit card number at the time you request a replacement part, but we will not charge you for the replacement part
    as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not
    receive the original part within 30 days, we will charge to your credit card the then-current standard price for that
    part.

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    We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect.
    We will also include a prepaid shipping container with each replacement part for your use in returning the replaced
    part to us.

    NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
    device(s) in the product(s). We are not responsible for lost or corrupted data.

    What if I purchased a service contract?
    If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please
    refer to that contract for details on how to obtain service. Dell's service contracts can be found online at
    www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with
    one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or
    invoice) for details on how to obtain service.

    How will you fix my product?
    We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
    replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
    some of which were never used by a customer. All parts and systems are inspected and tested for quality.
    Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
    bought. Dell owns all parts removed from repaired products.

    May I transfer the limited warranty?
    Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
    records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
    record your transfer by going to Dell’s website:


    For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to
    www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm



    For out-of-country transfers (outside of the original country of purchase), go to
    www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

    If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463
    (Corporate Commercial or Government customers).

    "Total Satisfaction" Return Policy (Canada Only)
    If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to
    30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer
    who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the
    date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or
    credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject
    to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought
    the products under a written agreement with Dell, the agreement may contain different terms for the return of
    products than specified by this policy.

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    To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return
    Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to
    Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number.
    You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during
    shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or
    CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s),
    power cables, and other items included with a product must be returned with it. For customers who want to return,
    for refund or credit only, either application or operating system software that has been installed by Dell, the whole
    system must be returned, along with any media and documentation that may have been included in the original
    shipment.
    The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to
    products purchased through Dell's Software and Peripherals division. For those products, please instead refer to
    Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and
    Peripherals (Canada Only)").

    Dell Software and Peripherals (Canada Only)
    Third-Party Software and Peripherals Products
    Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party
    software and peripheral products are covered by the warranties provided by the original manufacturer or publisher
    only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for
    specific warranty information. More information may also be available from the manufacturer or publisher.
    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that
    all of the products we offer work with any or all of the various models of Dell computers, nor do we test or
    guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have
    questions about compatibility, we recommend and encourage you to contact the third-party software and
    peripheral product manufacturer or publisher directly.

    Dell-Branded Peripheral Products
    Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as
    the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which
    limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product
    documentation that accompanied your product. Descriptions of Dell's limited warranties are described in
    preceding sections.

    Return Policy
    If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,
    you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the
    date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not
    include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.
    To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return
    Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original
    manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment
    or accept the risk of loss or damage during shipment.

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    To qualify for refund or replacement, returned products must be in as-new condition, software products must be
    unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product
    must be returned with it.

    1-Year End-User Manufacturer Guarantee (Latin America and the
    Caribbean Only)
    Guarantee
    Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its
    branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in
    Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal
    use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell’s
    option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses
    new and reconditioned parts made by various manufacturers in performing repairs and building replacement
    products.

    Exclusions
    This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;
    actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear
    and tear.

    Making a Claim
    Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee
    period. The end user must always supply proof of purchase, indicating name and address of the seller, date of
    purchase, model and serial number, name and address of the customer, and details of symptoms and configuration
    at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee
    claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance
    to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for
    collection properly packed in original or equally protective packaging together with the details listed above and the
    return number provided to the end user by Dell.

    Limitation and Statutory Rights
    Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee
    is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of
    applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its
    affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect
    or consequential loss arising from negligence, breach of contract, or howsoever.
    This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights
    resulting from other contracts concluded by the end user with Dell and/or any other seller.
    Dell World Trade LP
    One Dell Way, Round Rock, TX 78682, USA
    Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/
    Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
    Avenida Industrial Belgraf, 400
    92990-000 - Eldorado do Sul – RS - Brasil

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    Dell Computer de Chile Ltda
    Coyancura 2283, Piso 3- Of.302,
    Providencia, Santiago - Chile
    Dell Computer de Colombia Corporation
    Carrera 7 #115-33 Oficina 603
    Bogota, Colombia
    Dell Computer de Mexico SA de CV
    Paseo de la Reforma 2620 - 11° Piso
    Col. Lomas Altas
    11950 México, D.F.

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    Intel® Warranty Statement for Pentium® and Celeron® Processors Only
    (U.S. and Canada Only)
    Intel’s Three Year Limited Warranty
    Limited Warranty
    Intel warrants that its family of Pentium® and Celeron® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantially
    conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately
    or as part of a computer system).
    If the Pentium or Celeron processor, which is the subject of this Limited Warranty, fails during the warranty period for reasons covered by this Limited Warranty, Intel, at its option, will:
    • REPAIR the Pentium or Celeron processor by means of hardware and/or software; OR
    • REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor; OR
    if Intel is unable to repair or replace the particular Pentium or Celeron processor,
    • REFUND the then-current value of the Pentium or Celeron processor.
    THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW, APPLY ONLY TO THE ORIGINAL PURCHASER OF THE
    PENTIUM OR CELERON PROCESSOR, OR PENTIUM OR CELERON PROCESSOR-BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER
    CONTINUES TO OWN THE PROCESSOR.
    Extent of Limited Warranty
    Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as "errata." Current characterized errata are available upon request.
    This limited warranty is for purchasers in the United States and Canada only. The limited warranty does not cover any costs relating to removal or replacement of any Pentium or
    Celeron processors that are soldered or otherwise permanently affixed to your system’s motherboard.
    This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions,
    misuse, neglect, alteration, repair, improper installation, or improper testing.
    How to Obtain Warranty Service
    To obtain warranty service for your Pentium or Celeron processor, you may contact your computer system manufacturer in accordance with its instructions, or you may contact Intel.
    To request warranty service from Intel, you should call Intel at 1-800-628-8686 during the warranty period during normal business hours (Pacific Time), excluding holidays. Please
    be prepared to provide:
    (1) your name, address, and telephone numbers;
    (2) proof of purchase;
    (3) this Intel warranty card;
    (4) a description of the computer system including the brand and model; and
    (5) an explanation of the problem.
    [Note: The Customer Service Representative may need additional information from you depending on the nature of the problem.]
    The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one
    (1) year, whichever is longer.
    WARRANTY LIMITATIONS AND EXCLUSIONS
    THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. INTEL
    DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY
    AND FITNESS FOR A PARTICULAR PURPOSE.
    SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. IF THESE LAWS APPLY, THEN ALL
    EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
    SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
    LIMITATIONS OF LIABILITY
    INTEL’S RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET
    FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. INTEL IS NOT RESPONSIBLE FOR INDIRECT,
    SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY
    INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY
    COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR
    PENTIUM PROCESSOR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
    ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
    THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

    155



  • Page 156

    w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

    Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty.
    Please refer to the reverse side of this card for complete warranty details.
    Intel’s Commitment to Quality
    Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing,
    and testing technology.
    We put every one of our Pentium® and Celeron® processors through a rigorous battery of tests during the design and manufacturing processes.
    To verify that the new chip will correctly run the software written for Intel Architecture processors, a team of Intel engineers is dedicated to compatibility testing. In a state-of-art lab,
    this group runs an extensive set of operating systems, applications, network tests and stress tests repeatedly to ensure that the processor is compatible with representative software.
    Just as importantly, we work with hardware and software companies in the computer industry to ensure that our processors are compatible with their products.
    Additionally, a sampling of Intel processors are subjected to a rigorous "burn-in" test whereby the chip is operated at higher-than-normal temperatures and voltages. During this
    burn-in period, the processor experiences the equivalent of weeks of normal usage. These units are monitored for failures as part of our ongoing quality assurance process.
    As a result, today’s microprocessors from Intel are among the most reliable components in computers.
    What are "Errata"?
    Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications. Sometimes the discrepancies are caused by a design
    defect or error, which we call errata. Rigorous validation identifies most errata during the development of the processor, but we do detect additional errata during the life cycle of
    a microprocessor.
    When an erratum is identified, our engineers work to characterize it and find a solution. We work with system designers and software developers to ensure that the discrepancy does
    not affect their products. If necessary, special software or hardware solutions (sometimes known as "work arounds") are implemented in the system design to prevent computer
    users from encountering the problem. Errata may then be corrected in future revisions of the microprocessor.
    No microprocessor is perfect, and Intel recognizes that some consumers want to know about any errata, whether or not the errata affect them. Intel makes documentation of all
    characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service.
    At Intel, our goal is to make every computer user satisfied with his or her Pentium or Celeron processor. Should you have any questions, comments or concerns about your Intel
    microprocessor, please call us at 1-800-628-8686.
    ©1997, 1998 Intel Corporation. All rights reserved.

    156



  • Page 157

    Index

    A

    C

    AccessDirect button
    description, 23
    system view, 23

    CD or DVD drive
    description, 24
    replacing, 108
    system view, 24

    air vents
    description, 25-26, 29
    system view, 25-26, 29

    characters
    unexpected, 53

    audio connectors
    description, 24
    system view, 24

    computer
    crashes, 85
    specifications, 114

    B

    conflicts
    resolving software and
    hardware
    incompatibilities, 92

    battery
    charging, 43
    checking the charge, 43
    description, 24, 29
    installing, 45
    low-battery warning, 43
    performance, 42
    power meter, 43
    removing, 44
    storing, 45
    system view, 24, 29
    battery latch release
    description, 30
    system view, 30

    crashes, 85

    display latch
    description, 20
    system view, 20
    drivers
    reinstalling, 89
    drives
    fixing problems, 84
    See hard drive
    DVD drive
    See CD or DVD drive

    E
    e-mail
    fixing problems, 36

    Customizing, 52

    F
    D

    finding solutions, 78

    damaged computer
    testing, 88

    floppy drive
    fixing problems, 84

    device status lights
    description, 22
    display
    adjusting the size of icons, 32
    adjusting the size of
    toolbars, 32
    description, 20
    system view, 20

    H
    hard drive
    description, 30
    replacing, 106
    returning to Dell, 108
    system view, 30

    Index

    157



  • Page 158

    158

    Index

    Hardware Troubleshooter, 92

    M

    help file
    accessing, 80

    memory
    removing, 101

    I

    memory module cover
    description, 30
    system view, 30

    icons
    adjusting the size, 32

    modem
    adding, 103

    IEEE 1394 connector
    description, 28
    system view, 28

    modem connector
    description, 25
    system view, 25

    Internet connection
    about, 33
    options, 33
    setting up, 34

    modem/Mini PCI card cover
    description, 29
    system view, 29

    printer
    cable, 37
    connecting, 37
    setting up, 37
    USB, 38

    N

    programs
    crashes, 86
    not responding, 86

    IRQ conflicts, 92

    power button
    description, 22
    system view, 22
    power management
    adjusting settings, 32
    QuickSet, 32

    network
    fixing problems, 67

    K
    keyboard
    description, 21
    fixing problems, 53
    replacing, 109
    shortcuts, 49
    system view, 21
    unexpected characters, 53
    keyboard status lights
    description, 21
    system view, 21
    keypad
    numeric, 48

    L
    line conditioners, 39

    158

    power
    fixing problems, 45
    protection devices, 39
    turning off your computer, 40

    Index

    network connector
    description, 28
    system view, 28

    O

    Q
    QuickSet, 32

    R

    operating system
    reinstallation, 94

    reinstalling
    drivers, 89
    Windows XP, 94

    P

    S

    PC Card slot
    description, 23
    system view, 23

    safety instructions, 11

    PC Cards
    fixing problems, 85

    scanner
    fixing problems, 83
    security cable slot



  • Page 159

    description, 25
    system view, 25
    shutting down your
    computer, 40
    software
    fixing problems, 85
    reinstalling software, 89
    speakers
    description, 21
    system view, 21
    specifications, 114
    surge protectors, 39
    S-video TV-out connector
    description, 27
    system view, 27
    System Restore, 92
    system setup program
    commonly used options, 122
    purpose, 121
    screens, 122
    viewing, 122
    system views
    back, 26
    bottom, 26, 29
    front, 20
    left side, 23
    right side, 24

    T

    touch pad, 51
    customizing, 52
    description, 22
    system view, 22

    V

    touch pad buttons
    description, 22
    system view, 22

    video connector
    description, 28
    system view, 28

    troubleshooting
    about, 78
    cannot save to floppy disk, 84
    conflicts, 92
    dropped or damaged
    computer, 88
    e-mail problems, 36
    Hardware Troubleshooter, 92
    network problems, 67
    PC Card problems, 85
    power problems, 45
    program crash, 86
    program stopped
    responding, 86
    reinstalling Windows XP, 94
    scanner problems, 83
    System Restore, 92
    unexpected characters, 53
    wet computer, 87

    W
    warranty, 145
    wet computer, 87
    Windows XP
    Device Driver Rollback, 89
    Hardware Troubleshooter, 92
    help, 80
    printer, 38
    reinstalling, 94
    System Restore, 92
    wireless
    turning activity on and off, 32

    turning off your computer, 40

    U

    taskbar
    QuickSet icon, 32

    uninterruptible power
    supplies
    See UPS

    Tell Me How help file
    accessing, 80

    UPS, 40

    toolbars

    description, 28
    system view, 28

    adjusting the size, 32

    USB connector

    Index

    159



  • Page 160

    160

    Index

    160

    Index






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