Solving Problems 89
Many drivers such as the keyboard driver come with your Microsoft
system. You may need to install drivers if:
• You upgrade your operating system.
• You reinstall your operating system.
• You connect or install a new device.
If you experience a problem with any device, perform the steps in the following sections to
identify whether the driver is the source of your problem and to update the driver, if
1 Click the Start button and click Control Panel.
2 In the Control Panel window, under Pick a Category, click Performance and
3 In the Performance and Maintenance window, click System.
4 In the System Properties screen, click the Hardware tab.
5 Click Device Manager.
6 In the Device Manager window, scroll down the list to see if any device has an
exclamation point (a yellow circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver
or install a new driver.
NOTICE: The Dell Support website and your
Drivers and Utilities
CD provide approved drivers
for Dell™ computers. If you install drivers obtained from other sources, your computer might not
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP
Device Driver Rollback to replace the driver with the previously installed version.