Bedienungsanleitung DeLonghi ECP 31.21 (Seite 7 von 8) (Englisch)

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PROBLEM POSSIBLE CAUSE SOLUTION

No espresso coee is delivered No water in the tank Fill the tank with water

The holes in the lter holder are blocked Clean the lter holder spout holes

The espresso boiler outlet is blocked Clean as described in the chapter “Cleaning”

Scale in the water circuit Descale as described in the “Descaling” section

The espresso coee drips from

the edges of the lter holder

rather than the holes

The lter holder has been inserted incor-

rectly or is dirty

Attach the lter holder correctly and rotate rmly

as far as it will go

The espresso boiler gasket has lost elasti-

city or is dirty

Have the espresso boiler gasket replaced by Custo-

mer Services

The holes in the lter holder spouts are

blocked

Clean the lter holder spout holes

The espresso coee is cold The OK light is not on when the coee is

delivered

Wait until the OK light comes on

No preheating was done Pre-heat as indicated in the “Tips for a hotter cof-

fee” section

The cups were not preheated Pre-heat the cups with hot water

Scale in the water circuit Descale as described in the section “Descaling”

The pump is excessively noisy The water tank is empty Fill the tank

The tank is not correctly in place and the

valve on the bottom is not open

Press the tank down lightly to open the valve on

the bottom

There are air bubbles in the tank

connector

Follow the instructions given in the “Hot water”

section until water is delivered

The coee froth is too dark

(delivered from the spout too

slowly)

The pre-ground coee is pressed down

too rmly

Press the coee down less rmly

There is not enough pre-ground coee Reduce the quantity of pre-ground coee

The espresso boiler outlet is blocked Clean as described in the section “Cleaning the

boiler outlet”

The lter is blocked Clean as described in the section “Cleaning the

coee lters”

The pre-ground coee is too ne or damp Use only pre-ground coee for espresso coee ma-

kers and make sure it is not damp

The wrong type of pre-ground coee is

being used

Use a dierent type of pre-ground coee

The coee has an acid taste Inadequate rinsing after descaling After descaling, rinse the appliance as described in

the section “Descaling”

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.

If the problem cannot be resolved as described, contact Customer Services.

No milk froth is formed when

making cappuccino

Model ECP35.31: the ring is in the “HOT

MILK” position

MODEL ECP35.31: push the ring into the “CAP-

PUCCINO” position

Milk not cold enough Always use milk at refrigerator temperature

Cappuccino maker dirty Clean as described in the section “Cleaning the

cappuccino maker”

Scale in the water circuit Descale as described in the section “Descaling”

The appliance switches o Auto-o has been triggered Press the ON/OFF button to turn the appliance on

again

The appliance switches o a

few seconds after switching on

The mode selector dial is not in the l po-

sition (Standby)

Turn the mode selector dial to the l position

(Standby), then press the ON/OFF switch.

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DeLonghi ECP 31.21 Seite 7

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