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6. FAQ
Q. How much essential oil should I add to a
full water tank?
A. The dosage is about 2-3 drops (about 0.10-
0.15ml) per 100ml water. The water tank has a
capacity of 170ml so for a full tank we
recommend 3 to 5 drops. You may increase or
decrease this dosage according to your
personal preference. However, too much oil will
clog the system and may cause malfunction.
Q. The device doesn’t turn on when pressing
the power button. What should I do?.
A. - Is the power plug inserted all the way to the
back of the socket?
- Is there a power cut?
- Is the top cover properly xed? If the top cover
is not properly xed, the power does not
connect.
Q. The LED ring ashes blue. What should I
do?
A. The water tank is empty. Please supply water
from the top of the device.
Q. I hear a strange “dripping” sound. Is this
normal?
A. The ultrasonic membrane vibrates water
droplets in the air that sometimes bounce bank
in the water tank. This is normal and should
not be considered as a defect or malfunction.
Q. Does this device also work as a humidier?
A. Yes, in facts it’s a tiny humidier. However, due
to the limited mist output (30ml/h) it is not
suited to humidify a room.
Q. What should I do when the device is
accidentally knocked over?
A.. In the event of an accidental leakage, please
follow below steps to avoid malfunction:
1. Unplug the device and remove the top cover;
2. Pour out any remaining water out of the
water tank;
