Bedienungsanleitung Electronic Arts De Sims 3 Luxe Accesoires (Seite 8 von 9) (Englisch)

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PERFORMANCE TIPS

MACINTOSH SOFTWARE UPDATE

An outdated version of your MacOS X system software may lead to issues with game performance. To be

sure that you have the latest version of MacOS X, choose ‘Software Update…’ from the Apple menu and

follow the directions to update your system software.

PROBLEMS RUNNING THE GAME

Make sure you meet the minimum system requirements for this game and that you have the latest

drivers for your video card and sound card installed:

For NVIDIA video cards, visit www.nvidia.com to locate and download them.

For ATI video cards, visit www.ati.amd.com to locate and download them.

If you are running the disc version of this game, try reinstalling DirectX from the disc. This is typically

found in the DirectX folder on the root of the disc. If you have Internet access, you can visit

www.microsoft.com to download the latest version of DirectX.

For PC users, if you are running the disc version of this game, try reinstalling DirectX from the disc. This

is typically found in the DirectX folder on the root of the disc. If you have Internet access, you can visit

www.microsoft.com to download the latest version of DirectX.

GENERAL TROUBLESHOOTING TIPS

If you have the disc version of this game and the AutoPlay screen does not automatically appear for

installation/playing, right-click the disc drive icon found in My Computer and select AutoPlay.

If the game is running slowly, try reducing the quality of some of the video and sound settings from the

game’s options menu. Reducing the screen resolution can often improve performance.

For optimum performance when playing, you may like to disable other background tasks (except the

EADM application, if applicable) running in Windows.

For PC users, if you have the disc version of this game and the AutoPlay screen does not automatically

appear for installation/playing, right-click the disc drive icon found in My Computer and select AutoPlay.

TECHNICAL SUPPORT

If you have trouble with this game, EA Technical Support can help.

The EA Help file provides solutions and answers to the most common difficulties and questions about how to

properly use this product.

To access the EA Help file (with the game

already installed):

Windows Vista and Windows 7 users, go to Start > Games, right-click the game icon, and select the

appropriate support link from the drop-down menu.

For users on earlier versions of Windows, click the Technical Support link in the game’s directory located

in the Start > Programs (or All Programs) menu.

To access the EA Help file (without the game

already installed):

1. Insert the game disc into your DVD-ROM drive.

2. Double-click the My Computer icon on the Desktop. (If the My Computer icon is not visible on your

desktop, you may need to click the Start button and then click the My Computer icon).

3. Right-click the DVD-ROM drive that has the game disc and then select OPEN.

4. Open the Support > EA Help > Electronic_Arts_Technical_Support.htm file in North America or

Support > European Help Files> Electronic_Arts_Technical_Support.htm in Europe.

To access the EA Help file on a Macintosh:

1. Insert the game disc into your DVD-ROM drive.

2. Click the Finder icon in the Dock.

3. Open a new Finder window by choosing ‘New Finder Window’ from the File menu.

4. Click the game disc icon in the Finder window.

5. Open the Support > Electronic Arts Technical Support.html file.

If you are still experiencing difficulty after utilizing the information in the EA Help file you can contact

EA Technical Support.

EA TECHNICAL SUPPORT ON THE INTERNET

If you have Internet access, be sure to check our EA Technical Support website at:

http://support.ea.com

Here you will find a wealth of information on DirectX, game controllers, modems, and networks, as well as

information on regular system maintenance and performance. Our website contains up-to-date information

on the most common difficulties, game-specific help, and frequently asked questions (FAQs). This is the

same information our support technicians use to troubleshoot your performance issues. We keep the support

website updated on a daily basis, so please check here first for no-wait solutions.

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