Bedienungsanleitung Eufy Smart Lock Touch with Wi-Fi Bridge (Seite 13 von 16) (Englisch)

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TROUBLESHOOTING

1. How can I unlock the door if the Smart Lock Touch’s battery runs low?

① Insert a micro USB cable into the micro USB port and use a portable battery to

power the Smart Lock Touch.

② Use the access code to unlock.

2. How can I unlock the door if the Smart Lock Touch’s battery runs low?

① Insert a micro USB cable into the micro USB port and use a portable battery to

power the Smart Lock Touch .

② Use the ngerprint scanner or access code to unlock.

3. How to delete the registered ngerprint and access code?

Open your eufy Security app, and repeat steps mentioned in “Pair Your Phone with

Smart Lock Touch ” to pair. Then you can delete the registered ngerprint and access

code.

4. The Smart Lock Touch ringtone is too loud.

Open the eufy Security app and pair your phone with your Smart Lock Touch. You can

set the ringtone volume on the eufy Security app.

5. Why the Smart Lock Touch’s battery drains so quickly? Make sure you use the

standard battery.

• Check whether the Smart Lock Touch is installed properly.

• Check whether the Smart Lock Touch can be locked or unlocked smoothly using

the thumbturn; If not, detach and install the Smart Lock Touch again.

• Check whether water spills in the Interior Assembly. Exposure to water will drain

the battery quickly.

• Contact Customer Service for technical support via eufy Security app or email. .

For troubleshooting, check the installation video and instructions. Or you can contact

Customer Service staff for technical support via eufy Security app or email.

IMPORTANT SAFETY INSTRUCTIONS

• DO NOT attempt to install or repair the product without authorization.

• Do not use excessive force or sharp objects to press lock buttons, as this can

damage the product.

• Make sure the door is completely closed when going outside. The manufacturer

does not assume responsibility for any harm caused by your improper closing of

the door.

• Replace batteries when the low battery alarm is heard.

• Change your access code regularly to ensure security.

NOTICE

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) this device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

Warning: Changes or modications not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

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Eufy Smart Lock Touch with Wi-Fi Bridge Seite 13

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