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www.foodsaver.com 1-877-777-8042 www.foodsaver.com 1-877-777-8042
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Problem
Solution
Nothing happens
when Latch is closed
and Button is pressed
• Make sure unit is plugged in.
• Make sure wall outlet is functional.
• Open Latch, make sure lid is all the way down, re-latch lid.
Cannot insert bag
into machine
Make sure there is enough bag material to reach center of drip tray. Always
allow three inches (7.62 mm) extra space to allow the bag to seal tightly
around food contents.
Gently stretch bag flat while inserting. Insert bag CURL DOWN into Vacuum
Channel.
Air was removed from
the bag, but now air
has re-entered
Examine the seal. A wrinkle along the seal may cause air to re-enter the bag.
To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into
Vacuum Channel.
Sometimes moisture or food material (such as juices, grease, crumbs, pow-
ders, etc.) along seal prevents bag from sealing properly. Cut bag open, wipe
top inside of bag and reseal.
Sharp food items may have punctured bag. Use a new bag if there is a hole.
Cover sharp food items with a soft cushioning material, such as a paper towel,
and reseal.
Fermentation or the release of natural gases from inside the foods may have
occurred. When this happens, food may have begun to spoil and should be
discarded.
Bag melts Sealing Strip may have become too hot. Always wait at least 20 seconds for
appliance to cool down before you vacuum package another item.
Use FoodSaver brand bags. Our FoodSaver
®
Bags and Rolls are specially
designed for FoodSaver
®
units.
If you need further
assistance:
• Call Consumer Services at 1-877-777-8042.
For additional tips and answers to frequently asked questions,
go to www.foodsaver.com/Support.aspx
Trouble-Shooting cont.
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam
Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants
that for a period of one year from the date of purchase, this product will be free from defects in material and
workmanship. JCS, at its option, will repair or replace this product or any component of the product found to
be defective during the warranty period. Replacement will be made with a new or remanufactured product
or component. If the product is no longer available, replacement may be made with a similar product of
equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not
transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any
way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent
use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions,
disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the
warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express,
implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or
fitness for a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability
to use the product including incidental, special, consequential or similar damages or loss of profits, or for
any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other
party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may
not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to
province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
1.877.777.8042 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
1.877.804.5383 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer
Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation
(Canada) Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton,
Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our
Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
1 Year Limited Warranty
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