Bedienungsanleitung Gigaset A1000 (Seite 12 von 16) (Englisch)

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Lombok Gig A1000 / Großbritannien - Irland / A31008-M2409-L151-1-7619 / A1000_Lombok_neu.fm / 11.08.2014

Version 4, 16.09.2005

Service (Customer Care)

Step by step towards your solution with Gigaset Customer Care

www.gigaset.com/service

Visit our Customer Care pages:

www.gigaset.com/service

Here you will find:

◆ Frequently asked questions

◆ Free software and user manual downloads

◆ Compatibility checks

Contact our Customer Care staff:

Couldn't find a solution in the FAQs section?

We are happy to help...

... by eMail: www.gigaset.com/contact

... by telephone:

United Kingdom

www.gigaset.com/uk/service

Service Hotline: 020 36953111 (local call cost charge)

Ireland

www.gigaset.com/ie/service

Service Hotline: 0818 200 033 (6.6561 Ct./Call)

Please have your proof of purchase ready when calling.

Please note that if the Gigaset product is not sold by authorised dealers in the national

territory the product may not be fully compatible with the national telephone net

work. It is clearly specified on the box near the CE mark for which country/countries

the equipment has been developed. If the equipment is used in a manner inconsistent

with this advice or with the instructions of the manual and on the product itself, this

may have implications on the conditions for warranty or guarantee claims (repair or

exchange of product).

In order to make use of the warranty, the product purchaser is asked to submit a

receipt which proves the date of purchase (date from which the warranty period

starts) and the type of goods that have been purchased.

Guarantee Certificate United Kingdom

Without prejudice to any claim the user (customer) may have in relation to the dealer

or retailer, the customer shall be granted a manufacturer's Guarantee under the con

ditions set out below:

◆ In the case of new devices and their components exhibiting defects resulting from

manufacturing and/or material faults within 24 months of purchase, Gigaset Com-

munications shall, at its own option and free of charge, either replace the device

with another device reflecting the current state of the art, or repair the said device.

In respect of parts subject to wear and tear (including but not limited to, batteries,

keypads, casing), this warranty shall be valid for six months from the date of pur-

chase.

◆ This Guarantee shall be invalid if the device defect is attributable to improper

treatment and/or failure to comply with information contained in the user guides.

◆ This Guarantee shall not apply to or extend to services performed by the author-

ised dealer or the customer themselves (e. g. installation, configuration, software

downloads). User guides and any software supplied on a separate data medium

shall be excluded from the Guarantee.

◆ The purchase receipt, together with the date of purchase, shall be required as evi-

dence for invoking the Guarantee. Claims under the Guarantee must be submitted

within two months of the Guarantee default becoming evident.

◆ Ownership of devices or components replaced by and returned to Gigaset Com-

munications shall vest in Gigaset Communications.

◆ This Guarantee shall apply to new devices purchased in the European Union. For

Products sold in the United Kingdom the Guarantee is issued by: Gigaset Commu-

nications UK Limited, 2 White Friars, Chester, CH1 1NZ.

◆ Any other claims resulting out of or in connection with the device shall be

excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or

exclude a Customers Statutory Rights, nor the manufacturer's liability for death or

personal injury resulting from its negligence.

◆ The duration of the Guarantee shall not be extended by services rendered under

the terms of the Guarantee.

◆ Insofar as no Guarantee default exists, Gigaset Communications reserves the right

to charge the customer for replacement or repair.

◆ The above provisions does not imply a change in the burden of proof to the detri-

ment of the customer.

To invoke this Guarantee, please contact the Gigaset Communications telephone ser-

vice. The relevant number is to be found in the accompanying user guide.

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Gigaset A1000 Seite 12

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