Bedienungsanleitung Haas-Sohn PELLETTO-RLU 418.08 (Seite 19 von 19) (Englisch)

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15. General information / faults

Fault:

Cause:

Correction:

Pellet stove does

not start

1. The set TARGET room

temperature is lower than the current

ACTUAL room temperature

Increase TARGET room temperature.

2. An error has occurred

See error correction, Section 14.1

There is no allocated time zone in

the week program

Adjust week programming

No display

1. Loose or defective connection

cable between operator console and

control unit

Contact service department

2.Contrast shifted

Reset contrast

16. Warranty

HAAS + SOHN gives the purchaser a warranty within the context of the statutory regulations. The two-year guarantee

period commences on the date of the actual handover.

 The receipt is to be presented as evidence.

If a defect occurs in your appliance within the warranty period, HAAS + SOHN will correct (repair) this defect in the

shortest possible time or optionally replace the defective item. Cancellation of the contract /a reduction in price is

excluded in so far as this does not conflict with the statutory regulations. Only replacement parts that are expressly

authorised or offered by the manufacturer may be used.

Changes to the item purchased that are connected with normal use (wear to the parts that come into contact with fire

such as combustion chamber cladding, burner, ignition cartridge, combustion recess, grate, paintwork, tension and

deflection plates, sensors, glass ceramics and seals, seals of any kind, handles), invalidate a warranty.

Maintenance or cleaning not performed or performed inadequately, a flue draft that is incorrectly set to the appliance

or is insufficient or too high, improper commissioning, negligence and changes to the appliance, also invalidate a

warranty.

If any constructional change is made to the stove or if it is not used for the intended purpose, any claim

under warranty lapses.

17. Replacement part orders / Service enquiries / Complaints

For ordering replacement parts or making enquiries about repairs and service as well as in the event of any

complaints, please get in touch directly with your Haas+Sohn sales partner where you purchased the appliance.

 So that your enquiry can be dealt with quickly, the following details from the nameplate are essential:

 Exact type designation (version of the model)

 Manufacturer's number

The nameplate is located on the back of the stove and on the front page of the operating instructions.

Please also take note of the technical drawings and tables on the appliance sheet, where you will find the right

designation of the replacement part required.

When ordering fireclay replacement parts, you will find these in detail on the appliance sheet under Chapter 2.1,

Combustion chamber replacement parts. The fireclay stones are labelled in these drawings with the letters A-D.

Subject to dimensional and design changes, technical and optical changes, typing and printing errors.

All documents such as operating instructions, appliance sheet, test reports etc. and contact details can also be found

under:

www.haassohn.com

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Haas-Sohn PELLETTO-RLU 418.08 Seite 19

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