The Hauppauge Limited Warranty
Warranty
Hauppauge Computer Works, Inc. warrants the WinTV board to be free from
defects in material and workmanship for a period of 1 year from date of initial
retail purchase. We will, at our option, repair or replace a defective product. The
limited warranty does not cover any losses or damages that occur as a result of:
Improper installation
Misuse or neglect or operation with faulty equipment
Repair or modification by anyone other than Hauppauge
Computer Works or an authorized repair agent
Please complete and return the Warranty Form inserted in this manual. To obtain
service under this warranty, contact Hauppauge Computer Works Germany at
02161- 178529.
Service
If you should need assistance with the installation, operation, or application of your
Hauppauge WinTV board, there are several options available to you. Your pri-
mary source for information and problem assistance is always your dealer. Should
the need arise, contact your dealer for on-site or depot service.
Hauppauge’s Technical Support and Customer Service staff can aid in solving
many problems before, during and after installation. Our service department is
available to repair any Hauppauge product. For completion of repair, the product
must be returned to our factory.
If this WinTV board is not in working order, your only recourse is repair or repla-
cement, as described above. UNDER NO CIRCUMSTANCES will
Hauppauge be liable for consequential damages, including any lost savings, lost
profits, or any other damages, caused by the use of the WinTV board or inability
to use it, even if the dealer or Hauppauge has been advised of such liability or
other claims.
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