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Keep this Guarantee with your receipt as proof of purchase should you ever require service.
Purchase Date........../........../..........
1 Year
GUARANTEE
This guarantee applies in Australia and New Zealand only.
For the guarantee in another country, please
contact your local retailer/distrubutor.
Hoover Floorcare policy is one of continuous development and accordingly
we reserve the right to change specifications without prior knowledge.
Contents are copyright.
Level 1,Building 2 Brandon Business Park, 530 Springvale Road Glen Waverley Victoria 3150
HOOVER FLOORCARE ASIA PACIFIC PTY LTD.
(ABN 37 086 345 575)
Your Hoover cleaner, in the case of domestic use, has a two year parts and labour warranty against
product defects and failures when the product is used in accordance with the terms and conditions of
this warranty statement.
This warranty commences from the original date of purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from household carpets, flooring and fabrics. This
cleaner is not fit to be used as an industrial cleaner, and is not designed for the collection of vitreous
building material including particle poard, construction products and similar products such as
wood/fibres, cement, fillers, fibre glass etc or excessive or frequent sand. The infrequent pick-up of
these materials in these circumstances may be harmful to your cleaner and may void the manufacturer’s
warranty.
Accessories and consumables including dust bags and filters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner will render excellent service; refer to the instruction
manual for further details, as misuse or failure to follow the instruction makes this warranty void.
In the event of service or advice being needed, please contact Hoover Floorcare Asia Pacific Pty Ltd,
Level 1,Building 2 Brandon Business Park,
530 Springvale Road Glen Waverley Victoria 3150,
or on 1300 360 845, Monday- Friday 9am - 5pm EST. The decision to repair or replace the cleaner
is at the discretion of Hoover Floorcare. If Hoover Floorcare decide to repair or replace the cleaner, it
will do so at its own cost.
Hoover Floorcare is unable to accept responsibility under this warranty for any repair work not carried
out by an authorised Hoover Service Agent or from the use of non-genuine parts. If any part is no
longer available or manufactured, Hoover Floorcare will replace it with a genuine functional replace-
ment part. This warranty does not apply to the cost of replacing any parts of the product due to normal
wear and tear, alterations, improper installation, physical abuse, misuse or accidental damage. Any
transportation costs involved in the repair of defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty claim or service, any work carried
out on the cleaner is chargeable.
The repair or replacement of the cleaner under this warranty does not extend the original period of
warranty.
The benefits conferred by this warranty are in addition to all other rights and remedies in respect of
the product as outlined under the Competition and Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
forseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.”
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