Troubleshooting / support
In case of problems with your e-reader, please use the following sources
of information and support:
1. Read this user manual for possible solutions
2. Check out our Frequently Asked Questions section of the
website. In many cases another user might have experienced
the same issue and has found a solution already. The FAQ
database contains hundreds of topics. You find it under
http://faq.icarusreader.com
3. Ask our support department a question. To do so, send a mail
to support@distriread.com which will open a support ticket for
you
4. Upgrade the firmware (see next section)
5. Only if steps 1-4 should not lead to a solution, request a RMA
on http://rma.icarusreader.com
