9
Trouble Shooting
PROBLEM POSSIBLE CAUSE REMEDY
GENERAL
No Charging The USB power adaptor (not included) is
not plugged into a wall outlet or the USB
cable (include) is not plugged into the mini
USB jack on the unit.
Wall outlet is not functioning.
Computer USB port is not functioning.
Plug the USB power adaptor (not
included) into a wall outlet and plug
the USB cable (included) into the
mini jack on the unit.
Plug another device into the same
outlet to confirm the outlet is
working.
Make sure your computer power is
turned on and try another USB port.
No Sound The unit battery is exhausted.
Volume set too low.
Recharge the unit battery.
Press the volume+ button to
increase the sound level.
The unit does not to
operation of any
button.
Under the influence of electrostatic
phenomenon, the product may malfunction
and require user to reset the unit.
Slide the POWER switch to turn off
10 seconds to reset the unit.
BLUETOOTH
No sound when
playing audio via
Bluetooth
Your Bluetooth device has been paired
properly.
The unit placement out of range.
The volume control of your Bluetooth
device is set at too low.
The volume control of the unit is set at too
low.
Pairing your Bluetooth device
according to the “Pairing a
Bluetooth Device for the First
Time” section.
Relocate the unit within Bluetooth
operating range (30 feet).
Increase the volume of your
Bluetooth device.
Increase the volume of the unit to
press to your wish..
AUXILIARY
No sound in AUX
mode Volume at minimum.
External device not connected properly
Adjust the volume knob.
Clear contacts pins and connect
again.
