41
APPENDIX
Remote Control Unit
does not work.
● Check batteries.
● Check ALL-OFF switch on Remote Control Unit is set to “ON”.
● Make sure nothing is between Infrared Remote Receiver and Remote Control Unit.
● Make sure you are not too far from a projector when using Remote Control Unit.
Maximum operating range is 16.4’ (5m).
● Check transmitted signal mode from Remote Control Unit.
(See“SETTING” section on page 36.)
Problem: Try these Solutions
Wireless Mouse
function does not
work.
● Check cable connection between a projector and your computer.
● Check mouse setting on your computer.
● Turn a projector on before turning on a computer.
This symbol on the nameplate means the product is Listed by Underwriters
Laboratories Inc. It is designed and manufactured to meet rigid U.L. safety
standards against risk of fire, casualty and electrical hazards.
The CE Mark is a Directive conformity mark of the European Community (EC).
If you still need help after checking the table above, you should call your dealer's technical support line and
explain your problem.
If your dealer cannot solve your problem, please call InFocus Corporation's Technical Support directly at 1-800-
799-9911. Support is free between 6 a.m. and 6 p.m. PST, Monday through Friday. Support is available in North
America after hours and weekends for a fee at 1-888-592-6800. Or, send us an e-mail at
techsupport@infocus.com.
In Europe, call InFocus in The Netherlands at (31) 20-5792000.
In Asia, call InFocus in Singapore at (65) 6353-9449. Or, send us an e-mail at techsupport@infocus.com.
Our World Wide Web address is http://www.infocus.com.
In the event that your unit is determined to be defective, you'll be issued a Return Authorization Number.
After you've received this number, send the unit, a copy of your sales receipt, and a description of the problem,
freight prepaid, to Proxima. Clearly note the Return Authorization Number on the outside of the shipping box.
Where to Get Help :
E
