Bedienungsanleitung Instant Pot Duo Viva - 2020 (Seite 25 von 26) (Englisch)

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Warranty

instantpot.com | 4948 | support@instantpot.com | 1-800-828-7280

Troubleshooting

Limited Warranty

This Limited Warranty is effective for one year from the date of original consumer purchase. Proof

of original purchase date and, if requested by an authorized representative of Instant Brands Inc.

(“Instant Brands”), return of your appliance, is required to obtain service under this Limited Warranty.

Provided that this appliance is operated and maintained in accordance with written instructions

attached to or furnished with the appliance, Instant Brands will, in its sole and exclusive discretion,

either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the event that

your appliance is replaced, the Limited Warranty on the replacement appliance will expire 12 months

from the date of original consumer purchase.

This Limited Warranty extends only to the original purchaser and use of the appliance in the

United States of America and Canada. This warranty does not cover units that are used outside of

the United States of America and Canada.

Any modication or attempted modication to your appliance may interfere with the safe operation

of the appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect

of any appliance or any part thereof that has been altered or modied unless such alterations or

modications were expressly authorized by an Instant Brands representative.

Limitation and Exclusions

The liability of Instant Brands, if any, for any allegedly defective appliance or part shall in no

circumstances exceed the purchase price of a comparable replacement appliance.

This Limited Warranty does not cover:

1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use

contrary to the operating instructions, normal wear and tear, commercial use, improper

assembly, disassembly, failure to provide reasonable and necessary maintenance, re, ood,

acts of God or repair by anyone unless directed by an Instant Brands Representative;

2. Repairs where your appliance is used for other than normal, personal use or when it is used in

a manner that is contrary to published user or operator instructions; or

3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from

unauthorized repairs or modications made to this appliance.

The cost of repair or replacement under these excluded circumstances shall be paid by you.

Problem Possible reason Try this

Steam gushes from the

steam release valve when

the quick release button is

in the Seal position.

Not enough liquid in the inner pot.

Add thin, water-based liquid to the inner pot

according to its size.

6 Qt: 1 ½ cups (375 mL / ~12 oz)

Pressure sensor control failure. Contact Customer Care.

Steam release valve is not seated

properly.

Flick the quick release button to make sure

it is in the Seal position.

Error code appears on the

display and the cooker

beeps continuously.

C6H

C6L

Faulty sensor. Contact Customer Care.

Temperature is too high

because the inner pot is not

placed in the cooker base.

Press Cancel and wait for heating element to

cool; make sure there are no foreign objects

in cooker base; insert or reposition inner pot

in cooker base and re-enter commands.

Temperature is too high.

Check for scorching on bottom of inner pot.

Add thin, water-based liquid to the inner pot

according to its size.

6 Qt: 1 ½ cups (375 mL / ~12 oz)

C7 or

NoPr

Heat element has failed. Contact Customer Care.

Not enough liquid.

Add thin, water-based liquid to the inner pot

according to its size.

6 Qt: 1 ½ cups (375 mL / ~12 oz)

Quick release button

is in the Vent position.

Flick quick release button to make sure

it is in the Seal position.

Lid

Lid is not in the correct

position for the selected

program.

Open and close the lid.

Do not use a lid when using Sauté.

Error code appears on the

display and the cooker

beeps continuously.

Food

burn

High temperature detected

at bottom of inner pot;

cooker automatically

reduces the temperature

to avoid overheating.

Starch deposits at the bottom of the inner

pot may have blocked heat dissipation.

Turn the cooker off, release pressure

according to the recipe, and inspect the

bottom of the inner pot.

PrSE

Pressure has accumulated

during a non-pressure

cooking program.

Press the quick release button down until

it clicks into the Vent position.

Any other servicing must be performed by an authorized representative.

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Instant Pot Duo Viva - 2020 Seite 25

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