694945
28
Zoom out
Zoom in
Vorherige Seite
1/32
Nächste Seite
We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you
can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a
solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to
by law. By exchanging a product or part, we save you time, effort and costs.
2-year full manufacturer’s warranty
1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will
always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either
return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.
inventum.eu/service-aanvraag.
2. The 2-year warranty period starts from the date the product is bought.
3. In order to claim under the warranty, you must produce a copy of the original receipt.
4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.
Breakdowns or faults outside the warranty period
1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services
department via the form at www.inventum.eu/service-aanvraag or by calling the costumer services department.
2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your
expense.
3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.
4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be
charged the call-out costs, as well as parts and labour.
5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the
costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.
Warranty exclusions
1. The following is excluded from the aforesaid warranties:
normal wear and tear;
improper use or misuse;
insufficient maintenance;
failure to comply with the operating and maintenance instructions;
unprofessional installation or repairs by third parties or the customer himself;
non-original parts used by the customer;
use for commercial or business purposes;
removal of the serial number and/or rating label.
2. In addition, the warranty does not apply to normal consumer goods, such as:
dough hooks, baking tins, (carbon) filters, etc.;
batteries, bulbs, carbon filters, fat filters etc.;
external connection cables;
glass accessories and glass parts such as oven doors;
and similar items.
3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you
detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum
customer service department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this
period, Inventum does not accept any liability in this respect.
4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that
is normally insured under the home contents insurance.
Important to know
1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
2. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
3. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out
charges, will be charged to the customer.
4. Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory
provisions.
5. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch
court.
general terms and conditions of service and warranty
28 English
28

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Forenregeln

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Art des Missbrauchs:

Zum Beispiel antisemitische Inhalte, rassistische Inhalte oder Material, das zu einer Gewalttat führen könnte.

Beispielsweise eine Kreditkartennummer, persönliche Identifikationsnummer oder unveröffentlichte Privatadresse. Beachten Sie, dass E-Mail-Adressen und der vollständige Name nicht als private Informationen angesehen werden.

Forenregeln

Um zu sinnvolle Fragen zu kommen halten Sie sich bitte an folgende Spielregeln:

Neu registrieren

Registrieren auf E - Mails für Inventum CG616 wenn:


Sie erhalten eine E-Mail, um sich für eine oder beide Optionen anzumelden.


Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Wenn Sie innerhalb von 15 Minuten keine E-Mail mit dem Handbuch erhalten haben, kann es sein, dass Sie eine falsche E-Mail-Adresse eingegeben haben oder dass Ihr ISP eine maximale Größe eingestellt hat, um E-Mails zu erhalten, die kleiner als die Größe des Handbuchs sind.

Ihre Frage wurde zu diesem Forum hinzugefügt

Möchten Sie eine E-Mail erhalten, wenn neue Antworten und Fragen veröffentlicht werden? Geben Sie bitte Ihre Email-Adresse ein.



Info