Bedienungsanleitung Jobo photoGPS (Seite 19 von 20) (Englisch)

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18. Troubleshooting

- Problem: the photoGPS does not produce a single green LED flash when taking

captures/photos

- Answer: When attempting to capture a location, the photoGPS will flash its LEDs to indicate

the result of the capture. The table below shows what these flashes mean. Each letter

indicates a flash of either red (R) or green (G).

LED Flashes Meaning Action Required

G Capture successful None

None (when taking a

photo)

Either the device is not properly attached to

the hot shoe or there is a triggering problem

Try removing the photoGPS from

the camera hot shoe and re-

attaching. If this does not help

consult the ‘photoGPS does not

trigger’ section below

None (when pressing

the GeoHint button)

It is likely that the photoGPS battery is flat Recharge the photoGPS via USB.

GR Capture successful, but getting low on

battery or memory (<20%)

If you think the battery may be

low, recharge by connecting to a

computer using the UB cable. If

the device is becoming full,

either process and delete the

captures as normal or offload

the captures for later

processing.

GRR Capture aborted due to error Retry. If the problem persists,

contact Jobo.

GRRRR Out of memory Either process and delete the

captures as normal or offload

the captures for later

processing.

GRRRRRRRR Device clock not set To set the clock automatically,

connect the device to a

computer and run the photoGPS

application (whilst connected to

the internet)

RRRR pause GG Reset /clear started … and completed Continue to use

Flashing Red Device failure Contact Jobo

Problem: When connected to the camera via the hot shoe, the photoGPS is not activated when a

photo is taken

Answer: For the photoGPS to function, it must receive a trigger from the camera via the centre pin

of the hot shoe. If this is not happening, usually the problem is that the device is not properly

connected to the hot shoe. Try removing and replacing the device and check the device is making

contact with the hot shoe centre pin. Another possibility is that the device is properly attached but

the camera is not triggering the hot shoe. Most cameras will do this without any problem, using

their default modes and settings. However, a small number of cameras may only trigger the hot shoe

in certain modes or after changing certain settings. For example, some cameras, in Automatic mode,

will not trigger the hot shoe at all, or only in certain lighting conditions. In such cases, try one of

the other modes (Shutter priority, Manual etc). Some cameras, by default, have the hot shoe

(external flash) turned off. Typically this is easily solved by changing the appropriate camera menu

setting. Please consult your camera manual for information. If you have an external flash device

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