Silica film or etching (silica film is a milky,
rainbow-coloured deposit; etching is a cloudy
film)
Sometimes there is a water/chemical reaction with
certain types of glassware. This is usually caused by
some combination of soft or softened water,
alkaline washing solutions, insufficient rinsing,
overloading the dishwasher and the heat of drying.
It might not be possible to prevent the problem,
except by hand washing.
To slow this process use a minimum amount of
detergent but not less than 1 tsp (5g) per load. Use
a liquid rinse aid and under load the dishwasher to
allow thorough rinsing. Silica film and etching are
permanent and cannot be removed.
White spots on cookware with non-stick finish
Has the dishwasher detergent removed cookware
seasoning? Re-season cookware after washing in
the dishwasher.
Brown stains on dishes and dishwasher
interior
Does your water have high iron content? Rewash
dishes using 1-3tsp (5-15g) of citric acid crystals
added to the covered section of the detergent
dispenser. Do not use detergent. Follow with a Eco
wash cycle with detergent. If treatment is needed
more often then every other month, the
installation of an iron removal unit is
recommended.
Black or grey marks on dishes
Are aluminium items rubbing dishes during
washing? Disposable aluminium items can break
down in the dishwasher and cause marking.
Handwash these items. Remove aluminium
markings by using a mild abrasive cleaner.
Orange stains on plastic dishes or dishwasher
interior
Are large amounts of tomato-based foods on
dished placed in the dishwasher? Stains gradually
fade over time. Stains will not affect dishwasher
performance. Regular use of a rinse cycle will
reduce the likelihood of staining.
DISHES DO NOT DRY COMPLETELY
Dishes are not dry
• Did you load your dishwasher to allow proper
water drainage? Do not overload. Refer to the
“Dishwasher Loading” section. Use a liquid rinse
aid to speed drying.
• Are the plastics wet? Plastics often need towel
drying.
• Is the rinse aid dispenser empty? Refer to the
“Rinse Aid Dispenser” section.
DISHES ARE DAMAGED DURING A CYCLE
Chipping of dishes
Did you load the dishwasher properly? Load the
dishes and glasses so they are stable and to not
strike together from washing action.
NOTE:
Antiques, feather-edged crystal and similar types of
china and glassware might be too delicate for
automatic dishwashing. Wash by hand.
SCRATCHES
Minor scratches on the surface of the sink or
dishwasher
Scouring with a mild abrasive kitchen cleaner in the
direction of the grain lines will blend scratches into
the finish of the sink.
Troubleshooting
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