Deleting data from your storage drive . . . . . . 54
Using firewalls . . . . . . . . . . . . . . . 55
Protecting data against viruses . . . . . . . . . 55
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 57
Installing the Windows 10 operating system. . . . 57
Installing device drivers . . . . . . . . . . . . 58
Using the ThinkPad Setup program . . . . . . . 59
Configuring ThinkPad Setup . . . . . . . . 59
Changing the startup sequence . . . . . . . 59
Updating the UEFI BIOS. . . . . . . . . . 60
BIOS menu. . . . . . . . . . . . . . . 60
Using system management . . . . . . . . . . 73
Chapter 7. Configuring RAID . . . . . 75
Storage drive requirements for RAID levels . . . . 75
Configuring RAID with the Intel RST configuration
utility . . . . . . . . . . . . . . . . . . . 75
Entering the Intel RST configuration utility . . . 76
Creating RAID volumes . . . . . . . . . . 76
Deleting RAID volumes . . . . . . . . . . 77
Resetting storage drives to non-RAID . . . . 77
Rebuilding RAID 1 volumes . . . . . . . . 78
Chapter 8. Troubleshooting
computer problems . . . . . . . . . . 79
General tips for preventing problems . . . . . . 79
Diagnosing problems . . . . . . . . . . . . 79
Troubleshooting . . . . . . . . . . . . . . 80
Computer stops responding . . . . . . . . 80
Spills on the keyboard . . . . . . . . . . 80
Error messages . . . . . . . . . . . . . 81
Beep errors. . . . . . . . . . . . . . . 82
Memory module problems . . . . . . . . . 84
Ethernet problems . . . . . . . . . . . . 84
Wireless-LAN problem . . . . . . . . . . 85
Wireless-WAN problem . . . . . . . . . . 85
Bluetooth problem . . . . . . . . . . . . 85
ThinkPad pointing device problems . . . . . 86
Keyboard problems . . . . . . . . . . . 86
Computer screen problems . . . . . . . . 87
External monitor problems . . . . . . . . . 88
Audio problems . . . . . . . . . . . . . 90
Fingerprint reader problems . . . . . . . . 91
Battery problems . . . . . . . . . . . . 91
ac power adapter problem. . . . . . . . . 92
Power problems. . . . . . . . . . . . . 92
Power button problem . . . . . . . . . . 92
Boot problems . . . . . . . . . . . . . 93
Sleep and hibernation problems . . . . . . 93
Hard disk drive problems . . . . . . . . . 94
Solid-state drive problem . . . . . . . . . 94
Software problem . . . . . . . . . . . . 94
USB problem . . . . . . . . . . . . . . 95
Chapter 9. Recovery information . . . 97
Resetting your computer . . . . . . . . . . . 97
Using advanced startup options . . . . . . . . 97
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 97
Creating and using a recovery USB drive . . . . . 98
Chapter 10. Replacing devices . . . . 99
Customer Replaceable Units. . . . . . . . . . 99
Static electricity prevention . . . . . . . . . . 100
Replacing the removable battery . . . . . . . . 100
Replacing the nano-SIM card . . . . . . . . . 102
Replacing the bottom cover . . . . . . . . . . 103
Replacing the internal storage drive . . . . . . . 104
Replacing the M.2 solid-state drive . . . . . . . 107
Replacing the memory module under the bottom
cover . . . . . . . . . . . . . . . . . . . 109
Replacing the coin-cell battery . . . . . . . . . 111
Replacing the keyboard. . . . . . . . . . . . 113
Replacing the wireless-WAN card. . . . . . . . 118
Replacing the memory module under the
keyboard . . . . . . . . . . . . . . . . . 120
Chapter 11. Getting support. . . . . . 125
Before you contact Lenovo . . . . . . . . . . 125
Getting help and service . . . . . . . . . . . 125
Lenovo Support Web site . . . . . . . . . 126
Calling Lenovo . . . . . . . . . . . . . 126
Purchasing additional services . . . . . . . . . 127
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 129
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 131
Certification-related information . . . . . . . . 131
Wireless-related information . . . . . . . . . . 131
Wireless interoperability. . . . . . . . . . 131
Usage environment and your health . . . . . 131
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 132
Wireless-radio compliance information . . . . 132
Locating wireless regulatory notices . . . . . 132
TCO certification . . . . . . . . . . . . . . 132
Export classification notice . . . . . . . . . . 133
Electromagnetic emission notices. . . . . . . . 133
ii P52 User Guide
