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returning the product to MEDION.
III. Special warranty conditions for repair on
site or replacement on site
If a claim for repair or replacement on site is included within the terms of the
warranty card provided with the product, the special warranty conditions for repair
or replacement of your MEDION product on site apply.
The following provisions must be made by you for carrying out repairs or
replacements on site:
• MEDION or its authorised personnel must have unrestricted, safe and
immediate access to the products.
• Telecommunication facilities required by MEDION or its authorised personnel
for proper execution of your order, for testing and diagnostic purposes and
for remedying faults are provided by you at your own expense.
• You are responsible yourself for restoring the application software after the
repair services have been carried out by MEDION or its authorised personnel.
• You must take all other necessary steps to enable MEDION or its authorised
personnel to carry out your order properly.
• You are responsible yourself for connecting and configuring any existing
external peripheral products after MEDION or its authorised personnel have
carried out their repairs.
The free cancellation period for repairs or replacements on site is 24 hours, thereafter
our reasonable costs resulting from late or missing cancellation shall be invoiced at
your expense.
