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1.2. Special warranty conditions for MEDION PC, notebook, pocket PC (PDA)
and navigation devices (PNA)
The following terms apply to MEDION PC, notebook, desktop, pocket PC and laptop products and optional items inclu-
ded with such products. If one of these items has a fault, you also have a warranty claim for its repair or replacement,
from MEDION.
The warranty covers the costs of materials and labour for repairing or replacing the defective MEDION product or the
optional item in question.
Hardware connected to your product that was not produced or marketed by MEDION can invalidate the warranty if ME-
DION can reasonably demonstrate that damage to the MEDION product or of the optional item included with the de-
livery was caused by such hardware. You are entitled to seek independent advice or consultation relating to your pro-
duct or any of MEDION’s findings. MEDION will not be liable for any costs incurred to you when doing so.
This warranty is restricted in relation to any pre-installed operating system as well as to application programme soft-
ware that is included with the MEDION product in question. This warranty is restricted as follows:
For pre-installed operating system as well as to application programme software included in the MEDION product, ME-
DION only guarantees the data media (e.g. the diskettes and CD-ROMs) upon which this software is delivered and war-
rants that such data media shall be free from material and processing defects for a period of 90 days from the date of
purchase of the MEDION product from an authorised seller of MEDION. MEDION will replace defective data media free
of charge.
Any claims in respect of defective pre-installed operating system as well as to application programme software are he-
reby expressly excluded and you should contact the relevant licensor or copyright owner of the defective software in
question. MEDION does not guarantee that any software supplied with MEDION products will function without inter-
ruption, will be free from errors or that it will fulfil your requirements. MEDION does not guarantee the 100% accuracy
of the maps provided with the Navigation device.
It may be necessary to delete all data in the product in order to repair the MEDION product. PLEASE MAKE SURE THAT
YOU HAVE A BACKUP COPY OF ALL DATA ON THE PRODUCT BEFORE RETURNING THE PRODUCT TO MEDION. To the
extent permitted by law, MEDION excludes all liability for loss of data and MEDION recommends in all cases that you
back up all data on your MEDION product before returning the product to MEDION.
1.3. Special warranty conditions for repair on site or replacement on site
If a claim for repair or replacement on site is included with the product, the special warranty conditions for repair or re-
placement of your MEDION product on site apply.
The following provisions must be made by you for carrying out repairs or replacements on site:
MEDION or its authorised personnel must have unrestricted, safe and immediate access to the products.
Telecommunication facilities required by MEDION or its authorised personnel for proper execution of your order, for
testing and diagnostic purposes and for remedying faults are provided by you at your own expense.
You are responsible yourself for restoring the application software after the repair services have been carried out by
MEDION or its authorised personnel.
You must take all other necessary steps to enable MEDION or its authorised personnel to carry out your order pro-
perly.
You are responsible yourself for connecting and configuring any existing external peripheral products after MEDION
or its authorised personnel have carried out their repairs.
The free cancellation period for repairs or replacements on site is 24hours, thereafter our reasonable costs resulting
from late or missing cancellation shall be invoiced at your expense.
2. Service Address
0871 37 61 020 01793 715716
(Costs 7p/min from a BT landline, mobile costs may be higher)
Mo - Fr: 08:00 - 20:00
Sa - Su: 10:00 - 16:00
www.medion.co.uk
@ To contact us by email please visit the „Service“ section of our website at www.medion.co.uk.
14461 DE-EN-DK eCommerce Content Final.indb 4714461 DE-EN-DK eCommerce Content Final.indb 47 28.10.2013 08:57:4928.10.2013 08:57:49
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