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Troubleshooting
These guides are to help you cope with typical problems that may arise. Should the problem remain or if you require
further assistance, please contact our technical customer service. The technician will pleased to assist you. In the
attachment you will find all the necessary addresses and further technical specifications.
Problem Symptom Remedy
I can’t load images onto my PC. Faulty connection. Check all connecting cables.
my images are blurred. Could be due to instantaneous Hold your DCC steady until
delay between the pressing you hear the beep sound
of the release and the that indicates the shot has
shooting of the image. been taken.
When I press the release Between the pressing action and Wait until the flash is activated
nothing happens. the release 2 to 5 seconds again (signal lamp flashes) or the
may elapse, depending on whether image data have been stored in
the flash is activated or not. the memory of the camera.
I have found an error message If several of the DCC programs Reinstall the software and select
in the software installation. are already installed on your PC the user-oriented installation.
the installation could cause
an error message.
