Please read this instruction manual carefully before you send the robot to the service center.
Problem Cause Solution
Error message
Sensor malfunction or system jammed.
Check the error messages on next
section for correct action.
The Robot cannot
power on
The battery is not installed or installed
incorrectly.
Check if the battery is still in good
condition and installed correctly.
Remote control
malfunction
The transparent film is not taken off.
The battery is not correctly installed
or the battery strength is too low.
Tear off the transparent film.
Check the installation of the battery
or replace the battery.
The robot fails to
return to the dock
The dock is not properly placed there
are obstacles between the dock and
the Robot. The robot is stuck or
jammed.
Place the dock in a proper location
and leave sufficient clearance space
for the Robot to return to it.
Remove any obstacles in front of t
he dock.
Check and clean the Robot’s wheels.
The Robot does not
charge
AC power is not plugged in.
The Robot is not correctly docked
The battery is over-heating.
Plug the AC jacket onto the dock firmly.
When the robot is docked, please make
sure the Robot is properly placed.
Do recharge for at least 60 minutes
until battery cooled down.
Main brush or side
brush do not work
Brushes get stuck by debris or hair.
Clean the brushes.
Troubleshooting
The Robot does not
start cleaning after
it is fully recharged
The Robot keeps moving
backward or turning
around
The “Auto” function is not set correctly.
The battery is over-heating.
Cliff sensors are blocked or
covered by dust.
Check the schedule setting section
and reset the “Auto” Function.
Do recharge for at least 60 minutes
until battery cooled down.
Wipe all sensors with a dry
clean cloth.
