20
YOUR TWO YEAR
GUARANTEE
It is important to retain the
retailer’s receipt as proof of
purchase. Staple your receipt to
this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These numbers
can be found on the base of the
product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving
the factory. In the unlikely event
of any appliance proving to be
faulty within 28 days of purchase,
it should be returned to the place
of purchase for it to be replaced.
If the fault develops after 28 days
and within 24 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
Richards at the address shown.
You may be asked to return a
copy of proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If, for any reason, this item is
replaced during the 2 year
guarantee period, the guarantee
on the new item will be
calculated from original purchase
date. Therefore it is vital to retain
your original till receipt or invoice
to indicate the date of initial
purchase.
To qualify for the 2 year
guarantee, the appliance must
have been used according to the
instructions supplied. For
example, crumb trays should
have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the
fault has been caused by power
surges or damage caused in
transit.
2 The appliance has been used on
a voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service
staff (or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic
use.
5 The appliance is second hand.
6 Morphy Richards are not liable to
carry out any type of servicing
work, under the guarantee.
7 Plastic filters for all Morphy
Richards kettles and coffee
makers are not covered by the
guarantee.
8 Batteries and damage from
leakage are not covered by the
guarantee.
• This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
• This guarantee is valid in the UK
and Ireland only.
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and design.
The company, therefore reserves the right to change the specification of
it’s models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0944
Spare Parts 0844 873 0710
Republic of Ireland 1800 409 119
BM48280 MUK Rev3 07/09
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
