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Exclusions (Products and Accessories)
Normal Wear and Tear.
Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
Defects or damage that result
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Software
Products Covered Length of Coverage
Software.
Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days
from
the date of purchase.
Exclusions (Software)
Software Embodied in Physical Media.
No warranty is made that the software
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media.
Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as
is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software, and
applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
USA
1-800-734-5870
Canada
1-800-461-4575
TTY
1-888-390-6456
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