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Help
For more solutions, see the full Help section in the main guide.
Phone does not work
• Have you installed the batteries correctly?
• Check that the mains power is correctly connected.
• Use only rechargeable batteries. If non-rechargeable batteries are used
WRONG BATTERY will be displayed and charging will be stopped.
Please replace with rechargable batteries.
No dial tone
• Is the telephone cord of the base plugged into the phone socket?
• Check that the mains power is correctly connected to the base and to
the handset charger(s).
• Only use the telephone cord supplied with the phone.
You have a dial tone, but the phone will not dial out
• You may need to change the dial mode from tone to pulse.
• If you are connected to a switchboard, check whether you need to dial
an access code.
Buzzing noise on my phone or on other electrical equipment
nearby
• Sometimes your phone can interfere with other electrical equipment if
it is placed too close. It is recommended that you place your phone at
least one metre away from electrical appliances or metal obstructions to
avoid any risk of interference.
icon fl ashes
• Is the handset registered correctly to the base?
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network
provider?
• The caller may have withheld their number.
• An exact name/number match was not found in your directory.
Check that you have stored the full STD dialling code.
Handset does not ring
• The ringer volume may be switched off.
• Check that the mains power is correctly connected.
• Check that the line cord is connected.
• Make sure the handset is registered to the base.
Wall Mounting
• Please refer to the user guide for wall mounting template.
Need more help?
• For a full explanation of all features and instructions, please refer to the
main user guide online at:
www.motorola.com/cordless-phones
Using the phone
General information
Make a call
• Press and dial the number.
Or
• Dial the number and press
.
Receive a call
• When the phone rings,
press
.
End a call
• Press .
Adjust earpiece/receiver
volume
• During a call, press or
.
Redial the last number
called
• Press to display the last
number called.
• Scroll
or to scroll
to the number you want.
• Press
to dial.
Change handset ringtone
• Press Menu, scroll to
Settings and press Select.
Set Handset is highlighted.
Press Select.
Ringtone is highlighted. Press
Select.
• Press
or to
highlight External Call or
Internal Call. Press Select to
confi rm.
• Scroll
or to
highlight the ringtone you want.
• Press Select to confi rm.
• Press Back to return to the
previous menu level or
to
return to standby.
Store a name and number to
the phonebook
• From standby, press Names. The
phonebook menu is displayed.
• Scroll
to Add Entry and
press Select.
• Enter the name and press OK.
• Enter the number and press
Save.
• Scroll
or to the
ringtone you want and press
Select.
• Press Back to return to the
previous menu level or
to
return to standby.
Dial an entry from the
phonebook
• In standby, press .
• Scroll
or to the
entry you want.
Press to dial the entry
displayed.
Paging/Find handset
• Press on the base. All
handset registered to the base
will ring.
• Press
again to stop ringing.
For D1110 only
Switch the answering
machine on / off
• Press at the base.
Listen to messages
• Press to play messages.
To operate your answering machine
from the handset and base or by
remote access from another phone,
see the main user guide.
when the REN is less than 4. Any additional handsets and chargers that you register have a
REN of 0.
R&TTE
This product is intended for use within EU for connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC including compliance with ICNIRP
standard for electromagnetic energy exposure.
Declaration of Conformance
Hereby, Motorola declares that this product is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for this product range is published on the website:
http://www.motorola.com/rtte
Connecting to a switchboard
This product is intended for use within EU for connection to the public telephone network and
compatible switchboard.
Inserting a pause
With some switchboards, after dialling the access code you may have to wait for a moment
while the switchboard picks up an outside line so you will need to enter a pause in the dialing
sequence.
Press and
hold to insert a pause (P) before entering the telephone number. You may
also need to enter a pause when storing international numbers or charge card numbers.
Recall
You may need to use the recall function if you are connected to a switchboard/PBX (Private
Branch Exchange), contact your PBX supplier for further information.
Important
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in EU.
Safety and Electromagnetic Interference/Compatibility information
Only use the power supply suitable for this product range. Using an unauthorised power
supply will invalidate your guarantee and may damage the telephone.
Use only the approved rechargeable batteries supplied.
Do not open the handset (except to replace the handset batteries) or the base. This could
expose you to high voltages or other risks.
Radio signal transmitted between the handset and base may cause interference to hearing
aids.
Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/
alarms and computers if placed too close. It is recommended that you place your product at
least one metre away from such appliances to minimise any risk of interference.
All batteries can cause property damage and/or bodily injury such as burns if a conductive
material such as jewellery, keys, or beaded chains touch exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and become quite hot. Exercise
care in handling any charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
Never dispose of batteries in a fi re. There is a serious risk of explosion and/or the release of
highly toxic chemicals.
It is recommended that advice from a qualifi ed expert be sought before using this product in
the vicinity of emergency/intensive care medical equipment.
• Medical Devices
Pacemakers: The Advanced Medical Technology Association (AdvaMed) recommends
that a minimum separation of 15 cms (6 inches) be maintained between a handheld wireless
device and a pacemaker. These recommendations are consistent with those of the U.S. Food
and Drug Administration.
Persons with pacemakers should: - ALWAYS keep the handheld wireless device more
than 15 cms from their pacemaker when the handheld wireless device is turned ON.
- Not carry the handheld wireless device in the breast pocket.
- Use the ear opposite the pacemaker to minimize the potential for interference.
- Turn the handheld wireless device OFF immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids Some digital wireless radios may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Cleaning
Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct sunlight.
The handset may become warm when the batteries are being charged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not
place the product on antique/veneered wood.
Do not stand your product on carpets or other surfaces which generate fi bres, or place it in
locations preventing the free fl ow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
Do not expose your product to fi re, explosive or other hazardous conditions.
There is a slight chance your phone could be damaged by an electrical storm. We
recommend that you unplug the power and telephone line cord during an electrical storm.
Product disposal instructions
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive. The
European Union’s WEEE directive requires that products sold into EU countries must have
the crossed out trashbin label on the product (or the package in some cases). As defi ned
by the WEEE directive, this cross-out trashbin label means that customers and end-users
in EU countries should not dispose of electronic and electrical equipment or accessories
in household waste. Customers or end-users in EU countries should contact their local
equipment supplier representative or service centre for information about the waste
collection system in their country.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been
put in place to recycle products using best available recovery and recycling techniques to
minimize the impact on the environment, treat any hazardous substances and avoid the
increasing landfi ll.
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the
product per your local authority’s recycling processes. For more information please contact your
local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the
purchase contract and ensure that this product is not mixed with other commercial waste for
disposal.
Warranty Information
The authorized Motorola dealer or retailer where you purchased your Motorola product will
honour a warranty claim and/or provide warranty service. Please return your cordless telephone
to your dealer or retailer to claim your warranty service. Do not return your telephone to
Motorola. In order to be eligible to receive warranty service, you must present your receipt
of purchase or a comparable substitute proof of purchase bearing the date of purchase. The
telephone should also clearly display the serial number. The warranty will not apply if the type
or serial numbers on the product have been altered, deleted, removed, or made illegible.
What Is Not Covered By The Warranty
Defects or damage resulting from use of the Product in other than its normal and customary
manner or by not following the instructions in this user manual.
Defects or damage from misuse, accident or neglect.
Defects of damage from improper testing, operation, maintenance, adjustment, or any
alteration or modifi cation of any kind.
Breakage or damage to aerials unless caused directly by defects in material or workmanship.
Products disassembled or repaired in such a manner as to adversely affect performance or
prevent adequate inspection and testing to verify any warranty claim.
Defects or damage due to moisture, liquid or spills.
All plastic surfaces and all other externally exposed parts that are scratched or damaged due
to normal use.
Periodic maintenance and repair or replacement of parts due to normal usage, wear and
tear.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to
calculate the number of items which may be connected to any one telephone line. Your D1101
/ D1111 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone types there is no guarantee of ringing, even
, the Stylized M Logo
and all other trademarks indicated as such herein are trademarks of
Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © Motorola, Inc. 2008
Printed in PRC
Part number 6864526V01
EN version 1.2
Paging key
Volume Up
LED
Indicates when the answering
machine is on or off, and how
many messages you have.
Volume Down
Skip back Skip forward
Play
Delete
Answering
machine On/Off
Stop
Motorola D11 QSG EN v1.2.indd 2 02/09/2008 11:24:57
2

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