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Warranty
Warranty
You must ensure that all and any repairs or servicing is handled at all times by a
Distributor's Service Centre in accordance with the Distributor's Service requirements.
In some cases, you may be requested to provide additional information concerning
the maintenance of the Products by Distributor's Service Centres only, therefore it is
important to keep a record of any previous repairs, and make them available if questions
arise concerning maintenance.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product has been
altered, deleted, duplicated, removed, or made illegible. Distributor reserves the right
to refuse free-of-charge warranty service if the requested documentation can not be
presented or if the information is incomplete, illegible or incompatible with the factory
records. Repair, at Distributor's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned or new
parts or boards. Replaced parts, accessories, batteries, or boards are warranted for
the balance of the original warranty time period. The Warranty Term will not be
extended. All original accessories, batteries, parts, and digital cordless telephone that
have been replaced shall become the property of Distributor.
Distributor does not warrant the installation, maintenance or service of the products,
accessories, batteries or parts.
Distributor will not be responsible in any way for problems or damage caused by any
ancillary equipment not furnished by Distributor which is attached to or used in
connection with the Products.
WARRANTY INFORMATION
Giant Telecom, BVI (Distributor) guarantees to you, the original purchaser, the digital
cordless telephone and accessories which you have purchased from an authorised
reseller (the "Products"), to be in conformance with the applicable specifications current
at the time of manufacture for a term of 12 months from date of purchase of the
Product(s) (Warranty Term). You must inform Distributor of the lack of conformity to
the applicable specifications of any of the Products within a period of two (2) months
from the date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty Term, and must
immediately submit the Product for service to Distributor's Repair or Service Centre.
During the Warranty term, Distributor will, at its discretion and without extra charge,
as your exclusive remedy, repair or replace your Product which does not comply with
this warranty; or failing this, to reimburse the price of the Product but reduced to take
into account the use you have had of the Product since it was delivered. This warranty
will expire at the end of the Warranty Term.
HOW TO GET WARRANTY SERVICE?
In order to be eligible to receive warranty service, you must present your receipt of
purchase or a comparable substitute proof of purchase bearing the date of purchase.
The digital cordless telephone should also clearly display the original compatible
electronic serial number. Such information is contained with the Product.
For details, please contact:
0870 197 4131 UK
