Bedienungsanleitung Nec NP3200 (Seite 111 von 115) (Englisch)

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8. Appendix

TravelCare Guide

TravelCare - a service for international travelers

This productis eligible for“TravelCare”,NEC’sunique international

warranty.

PleasenotethatTravelCare coveragediffersin partfromcoverage

underthewarrantyincludedwiththeproduct.

Services offered with TravelCare

Thiswarrantyallowscustomerstoreceiveserviceontheirproductat

theNECandNEC-designatedservicestationsinthecountrieslisted

hereinwhentemporarilytravelinginternationallyforbusinessorplea-

sure.

Fordetailsonservicesofferedbythedifferentservicestations,please

refertothe“ListofTravelCareOutlets”below.

1 Repair services

Theproductwillberepairedanddeliveredwithin10businessdays,

notincludingshippingtime.

Duringtheterm of warranty,the cost of maintenance parts,labor

costsforrepairsandshippingcostswithintheservicestation’scov-

erageareaarecoveredbythewarranty.

2 Replacement product rental service

Ifthecustomerdesires,heorshecanrentareplacementproduct

whiletheoriginalproductisbeingrepaired.

Fee:US$200for12days

Thisfeemustbepaidatthelocalservicestationincashorcredit

card.

TheUS$200rentalfeeisnon-refundableevenifthecustomerrents

itlessthan12daysbeforereturning.

Thereplacementproductwillbedeliveredwithin3businessdays.

If the customer didnot return thereplacement product within 12

days,thecustomerwillbechargedthepriceoftheunit.

If the customer returned the replacement product ina faulty or

damagedcondition,therepaircostwillbechargedtothecustomer.

Note that this service isnot offered in allcountries andregions.

Pleaserefertothe“ListofTravelCareOutlets”.

Inaddition, thisreplacement productrental service isnotoffered

aftertheproduct’swarrantyhasexpired.

Term of warranty

a. Upon presentation of the warranty or receipt received upon

purchase:

 Validforthetermindicatedonthewarrantyorthenormalterm

ofwarrantyforthecountryofpurchase.

b. Whenonlytheproductisbroughtin:

 Validforaperiodofwithin14monthsofthedateofmanufac-

tureindicatedbytheserialnumberattachedtotheproduct.

2 Whenaproductwhosetermofwarrantyisexpiredisbroughtin:

 Repairswillbeofferedforafee.Inthiscasethecustomerisnot

eligibleforthereplacementproductrentalservice.

3 Inthefollowingcases,repairsmaybecharged,eveniftheproduct’

swarrantyisstillineffect:

1) Ifthetermofwarranty,modelname,serialnumberandname

ofthestoreofpurchase arenotindicatedonthe warrantyor

havebeenaltered.

2) Problems or damage caused by dropping or shocks during

shipment or movement bythe customer or by improper han-

dlingbythecustomers.

3) Problemsordamagecausedbyimproperusageorunwarrant-

ablealterationsorrepairsbythecustomer.

4) Problems or damage caused by re, salt damage, gas dam-

age,earthquakes,lightningdamage,stormorooddamageor

othernaturaldisastersor suchexternal factorsasdust, ciga-

rettesmoke,abnormalvoltage,etc.

5) Problemsordamagecausedbyuseinhotorhumidplaces,in

vehicles,boatsorships,etc.

6) Problems or damage caused byexpendable supplies or de-

vicesconnectedtotheproductotherthanthosedesignatedby

NEC.

7) Problems caused by natural consumption, wear or deteriora-

tionofpartsundernormalusageconditions.

8) Problemsordamagetolampsandotherexpendablesupplies,

includedpartsoroptionalparts.

9) Other conditions stipulated in the warranty included with the

productalsoapply.

NOTE: The product can be used overseas with voltages indicated in the rat-

ing label on the product by using a power cable suited for the standards and

power source voltage of the country in which the product is being used.

List of TravelCare Outlets

ThislistappliesasofJuly1,2009.

Forthemostup-to-dateinformation,pleaserefertothewebsitesof

theservicestationsinthevariouscountriesontheListofTravelCare

OutletsortotheNECwebsiteathttp://www.nec-display.com/global/

index.html

In Europe

NECEuropeLtd./EuropeanTechnicalCentre

Address: UnitG,StaffordPark12,TelfordTF33BJ,U.K.

Telephone: +441952237000

FaxLine: +441952237006

EmailAddress: AFR@uk.neceur.com

WEBAddress: http://www.neceur.com

(RegionsCovered)

EU: Austria*,Belgium*,Bulgaria*,CzechRepublic*,Cyprus*,

Denmark*,Estonia*,Finland*,France*,Germany*,

Greece*,Hungary*,Ireland*,Italy*,Latvia*,Lithuania*,

Luxembourg*,Malta*,TheNetherlands*,Poland*,Portu-

gal*,Romania*,Slovakia*,Slovenia*,Spain*,Sweden*

andtheUnitedKingdom*

EEA: Norway*,IcelandandLiechtenstein

In North America

NECDisplaySolutionsofAmerica,Inc.

Address: 500ParkBoulevard,Suite1100Itasca,Illinois

60143,U.S.A.

Telephone: +18008360655

FaxLine: +18003562415

EmailAddress: vsd.tech-support@necdisplay.com

WEBAddress: http://www.necdisplay.com/

(RegionsCovered)

U.S.A.*,Canada*

In Oceania

AWALimited.

Address: 151ArthurStreet

 HomebushWestNSW2140Australia

CustomerCallCentre

Telephone: 0297647777

FaxLine: 1300772688

EmailAddress: commercialsupport@awa.com.au

ForTravelCareservice,whilecustomerisinAustralia,thecus-

tomerwillcontactAWAon1300366144,selectOption4.Ifyou

wanttobookwarrantyservicebyemailcustomergoesto:

commercialsupport@awa.com.au.

(RegionsCovered)

Australia

NOTE: In countries designated with an asterisk(*), replacement product rental

service are offered.

Nec NP3200 Seite 111

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