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Frequently Asked Questions
You can find more information about your product in the User Manual
available at http://support.netgear.com.
1. NETGEAR genie keeps asking me for my wireless password, and I
am sure I have entered the correct wireless password. What can I
do?
It is likely that the extender is placed at the borderline of the range
covered by the router. To resolve this, follow the instructions in Getting
Started on page 6. If you are using WEP security, make sure that you are
typing the wireless key in the correct field.
2. I connected to NETGEAR_EXT and launched a browser.
Why am I unable to see NETGEAR genie?
First, make sure that your computer is set up to use DHCP (most are).
Second, make sure that the Wireless Device to Extender LED is solid
green and you have a valid IP address. Finally, relaunch the browser,
and enter www.mywifiext.net.
3. Will the extender work if I connect it to the router with an Ethernet
cable?
No. The extender is designed to connect wirelessly to the router.
4. What are the user name and password to log in to the extender?
The user name is admin, and the default password is password. Both
are case-sensitive.
