Bedienungsanleitung Nikon COOLSCAN III LS-30 (Seite 45 von 49) (Englisch)

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Troubleshooting

• If you are using an IBM PC/AT compatible computer, has

your SCSI board or PCMCIA card been tested and approved

by Nikon?

A list of Nikon-approved SCSI adapters is provided sepa-

rately. If your adapter is not on this list, you may need to

purchase and install a Nikon-approved adapter before your

scanner will work.

• If you are using an IBM PC/AT compatible computer, do you

have updated drivers for your SCSI adapter?

SCSI drivers are updated as new SCSI devices appear on the

market and as incompatibilities are found with existing SCSI

devices. Check with the board’s manufacturer to determine

whether problems have been discovered with your existing

driver and if so, how to obtain replacement software. If you

are using a Nikon-approved Adaptec SCSI adapter, informa-

tion can be obtained on the World-Wide Web at the

following site: http://www.adaptec.com (note that this URL

may have changed since this manual was written).

• If you are using an IBM PC/AT compatible computer, do the

system resources used by your board conflict with those

allocated to other devices?

Resource conflicts can be identified in Windows 95 by

opening the System Properties window and clicking the

Device Manager tab as described in the “Setup” section of

this manual. If there is a conflict, it may be possible to re-

solve it from the Device Manager, or it may be necessary to

set jumpers on the board. Follow the instructions in the

manual for the SCSI adapter.

Software checklist

• Does your computer system satisfy the requirements given

in “Parts and Accessories” in this manual and in the User’s

Guide?

• Is the software installed correctly?

Installation instructions are given in the User’s Guide and the

software reference manual.

As a last resort, it may be necessary to reinstall the scanner

software. Follow the instructions for de-installation given in the

software reference manual for your platform, then restart your

computer and reinstall the software as instructed in the Fast

Track Guide or software reference manual.

In the case of IBM PC/AT compatibles, it may be necessary to

reinstall the drivers for the SCSI board. To do so, click the My

Computer icon with the right mouse button and select Prop-

erties from the menu that appears. This will open the System

Properties window. Click the Device Manager tab and select

your SCSI adapter from under the list of SCSI controllers (if

your adapter is not listed, check whether there is a SCSI con-

troller listed under “Other Devices” category and if so, select it

instead). Click the Remove button at the bottom of the

System Properties window and select OK in the window that

appears. If a message appears stating that it is not clear whether

the device can be removed safely, click Test. Uninstall the

scanner software as described in the Window’s software refer-

ence manual, then power down the computer. After ensuring

that all SCSI devices, including the scanner, are off, turn on your

computer and start Windows. After installing the driver s

oft-

ware for the SCSI adapter as described in the manufacturer’s

manual, follow the steps given in the Fast Track and user’s

guides to set up your scanner and reinstall the scanner software.

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