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RQT6981
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player/Recorder
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively
referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” war-
ranty period, there will be no charge for parts. You must carry-in or mail-in your product dur-
ing the warranty period. If non-rechargeable batteries are included, they are not warranted.
This warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This warranty is extended only to the original purchaser of a new product which was not
sold “as is”. A purchase receipt or other proof of the original purchase date is required for war-
ranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment
of consumer controls, improper maintenance, power line surge, lightning damage, modifica-
tion, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of
the product, service by anyone other than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, travel to and
from the servicer, loss of media or images, data or other recorded content. The
items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND
IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANT-
ABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequen-
tial damages, or limitations on how long an implied warranty lasts, so the exclu-
sions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Con-
sumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.
Product or Part Name Parts Labor
DVD Player One (1) Year Ninety (90) Days
DVD Recorder One (1) Year One (1) Year
Rechargeable Batteries,
DVD-RAM Disc (in
exchange for defective
item)
Ten (10) Days Not Applicable
Customer Services Directory
1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
F0102NY1082
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.
or send e-mail:
consumerproducts@panasonic.com
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Web Site: http://www.panasonic.com
You can purchase parts, accessories or
locate your nearest servicenter by visiting
our Web Site.
Accessory Purchases:
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
User memo:
The model number and serial number of this product can be
found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for
future reference.
MODEL NUMBER
SERIAL NUMBER
DMR-E60
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
… 60 …

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